189 comments found.
does it support rtl like arabic?
Unfortunately, there is no RTL support yet. But we can do what you want for an additional charge. Please open a support ticket from the URL given, our technical team will assist you: https://viserlab.com/support
Brother, I have two questions.
1. How to manage gst tax.?? 2. How to manage driver.?
there are no such features inside
How to translate the blog, I did not find any way for that!
are you asking for entire blog ?
I ask for blog item content. I was able to translate the blog item title, but did not find how to translate the content
You can do that, but you have to do that with exactly the same char-sets.
if you face any issues, please open a support ticket from the URL given, our technical team will assist you: https://viserlab.com/support
Hi Admin, We purchased this project sometime agom bit later changed our mind to use a new domain name, as the first name has been registered by another business. can you reset my purchase code?
Hi,
To keep our support system efficient and seamless and to keep your data safe and secure, we’ve developed an easy-to-use support portal for you.
Please open a support ticket here: https://viserlab.com/support
Our Technical team will assist you.
Regards
I brought this item today and after successful installation I am getting below error:
Oops! An Error Occurred The server returned a “500 Internal Server Error”. Something is broken. Please let us know what you were doing when this error occurred. We will fix it as soon as possible. Sorry for any inconvenience caused.
Hi,
To keep our support system efficient and seamless and to keep your data safe and secure, we’ve developed an easy-to-use support portal for you.
Please open a support ticket here: https://viserlab.com/support
Our Technical team will assist you.
Regards
In 3 day I get this reply? This is very poor support.
we was on vacation. we just back last day but our support ticket desk was open and we provide support over there
its been more than 24 hours i have raised the ticket. still not heard back from you guys.
May I have your ticket number, please?
Ticket#339603
As I can see you provided the wrong cPanel username and password on the first attempt.
our team will get back to you ASAP.
This is the poorest support i have received form any service provider. Without solving my issue, your team has closed the ticket.
this is impossible.
Will you please share the ticket number?
Hello, Is it possible that this software has an API to connect E-commerces and other third-party stores to process order shipments automatically?
Hello,
We can do as you want for an additional charge. Please open a support ticket from the URL given, our technical team will assist you: https://viserlab.com/support
Hi, any plans for saas?
not yet, but We can do as you want for an additional charge. Please open a support ticket from the URL given, our technical team will assist you: https://viserlab.com/support
the demo doenst work at all. there is no option to add or view customer, courier, etc. tried contacting the support via live chat, no response from there.
also tried full demo, the full demo is same as the demo on codecanyon.
how can i fully test the system?
all options are there. login as a staff and check inside
is WhatsApp notification there? or need extra cost?
We want to assure you that we have provided the product exactly as described and demonstrated in the demo. We recommend checking the demo again and carefully reviewing the product description to ensure that it aligns with your specific requirements or needs. This will help you to cross-match the features and functionalities that are available within the system.
We can do as you want for an additional charge. Please open a support ticket from the URL given, our technical team will assist you: https://viserlab.com/support
Can the pricing of packages have tiered settings? This is the only feature I need before I can place an order. For example:
1kg = 10 USD 2kg = 18 USD 3kg = 24 USD If this feature meets my needs, I will be ready to place an order.
Unfortunately, this feature is not there, but we can do as you want for an additional charge. Please open a support ticket from the URL given, our technical team will assist you: https://viserlab.com/support
On your website, when I submit a support request, I am unable to select my order.
Create New Ticket – Priority Support
i can not “select one”
I have already added my order in Envato Purchase but am still unable to select it.
You are using Regular license. The Priority Support is only for extended license owners. Please use “Support” department, you will get that 
Hello, Last Update was 16 June 2023 for V2.1 which the change logs is visible in the item’s page. But the demo is 3.0, which version am I getting if I purchase?
you will have the latest version
Then please, update in change logs on the item’s page.
noted
Hi,
To keep our support system efficient and seamless and to keep your data safe and secure, we’ve developed an easy-to-use support portal for you.
Please open a support ticket here: https://viserlab.com/support
Our Technical team will assist you.
Regards
What options are there to make dispatched goods show delivered to the customer. A friend of mine who bought this script which I am interested in said there is no option for that.. or will it show delivered on the receiver say?
tell your friend to connect with us. we dont talk with someone who not yet purchase
Manager and Staff logins not working.
what kinds of issues you are facing there
There is no data available or automatically in the box, as with admin access.
Pls click here and check all with ur private demo: https://fulldemo.viserlab.com/?project=courierlab
haha even in the demo manager manger doesn’t work… https://ibb.co/mNmN0K2 waste of time
use valid username and password to access inside
I USE YOUR DETAILS IN YOUR OWN EMAIL!!!!!
you should create manager from admin panel.
I want to know if french translate is available and how its easy to translate ?
You can translate to any language from the admin panel
How can i check admin and all its asking password please help
go to the admin pane. admin login infos are: username and password” admin
Hello, it’s been 8 months is there any update coming ?
No fixed ETA for updates
Hello , i want to change order id , which file can edit to change order id
Hi,
To keep our support system efficient and seamless and to keep your data safe and secure, we’ve developed an easy-to-use support portal for you.
Please open a support ticket here: https://viserlab.com/support
Our Technical team will assist you.
Regards
Bro just tell me files i need to edit
talk with them pls
I have checked the demo of the admin and it seems only staff can send couriers. I believe it will be best for all users are able to send couriers.
Hello,
Thank you for contacting us. All of our items comes with full source code. so you can modify as you want. you can add new features, apis, designs or anythings you want.
Please let us know if you need any more help.
Regards
