89 comments found.
How to Update the latest version? Please, in the next version add aut-update system.
You need to download the latest version and replace the file with previous one but before that you should take the backup of your previous version otherwise all your customization will be gone. We are working for auto update and hope will release in the next version. Thank you
the demo is not working
Please check now
Demo is not working 
Please check now
Please check: Ticket Id #5800
https://support.pixelstrap.com/portal/en/signinMy last and final humble request!
I hope our support team reply you. if you still need support please directly email us hello@egenslab.com
Thank You
I have an issue, am trying to reinstall the codes, after an error on the first installation but now am getting a notice that “Already used the purchase code”
Please email us hello@egenslab.com
I had already openned a ticket
We refreshed your license. Now you can use it for reinsatll
Thank you. But I have encountered same problem while uploading the same demo. It seems for me to upload your demo I require a server with more resource. Please refresh it so that I can purchase hosting elsewhere which can cater for easy installations.
Waiting for your reply on 4th day please. Your system there is now a domain can be whitelisted so that incase of redeployment it does not show error purchase code already used?
We are working on to update this issue and in next version this issue will be resolved. Thanks for your concern
Currently refresh my domain as it is on the ticket please
Hello, please check my issue, it is urgent.
please email us hello@egenslab.com
Hello Your admin/merchant demo is not working
Sorry for this. The url is wrong for this. The correct url is- https://www.triprex-app.egenslab.com/public/admin/login
Username: merchant@gmail.com Password: 123456789
Does this have API integration
Hi, Please email us hello@egenslab.com
will you help on the installation
sure. please email us hello@egenslab.com
Thank you. request for installation emailed
Hi, i am trying to change the sidebar logo in the menu(homepage-02). but i am not getting any way how to change. please help me in this. your support login is also not working thats why i am mentioning here.
please email us hello@egenslab.com
This script of yours is constantly resetting my database to default data, and it’s causing me a lot of stress. This is the third time I’ve come here to report this. Please check and fix my website. I’m tired of constantly losing my data.
This is my website: https://vantourangola.com
Hi, Please contact to our support team https://www.account.egenslab.com/
Thank You
I am so tired contact your every time.
Tell me your ticket number or Please email us hello@egenslab.com
2039
This licensing issue is so funny, each time i will reinstall my script, i need to contact you ???!!! this is not good. you need to handle it to pass with same domain. HEY COMMON
Hi, Please email us hello@egenslab.com
Thank You
hi, is there any option to disable pages like ‘transport’, ‘visa’, ‘hotels’? thank you.
Yes you can dissable the page, you can make it fro page modue- https://prnt.sc/S3DQ0qn5Kbfw . Thank you
where is this option for user and admin Custom Tour Inquiry: Let users send personalized trip inquiries with preferred destinations, dates, and budget.
Hi, you will find the inquiry in the backend inquiry module- https://prnt.sc/C39o-fljGwKA Thank you
1984 check ticket thanks
hi, do you have SSLCOMMERZ or AMAR PAY payment gateway for Bangladeshi customers?
Yes you can integration SSLCOMMERZ
how and when? please let me know. I already puchase your package from my customer account. please let me know in details. it’s very urgent. happinesstravels.com.bd here is my client website
Hi, please email us hello@egenslab.com
I have now that previous trouble. My site was reset and now it’s showing the original demo date. How to solve it, I’m losing customer. My datebase was rested automatically. I don’t know what really happened, but this is the second time that it’s happened.
Hi, Thanks for your suggestions, We made this theme for Global users so that’s why some feature are skipped but if you want we can customize it for your site. You can contact to our mail hello@egenslab.com for your customization service. Thanks.
Please, reset my domain vantourangola.com for reinstall service.
Hi, we refrshed your license now you can use for other domain.
Any plane for flutter app ?
No
hi, i was trying to install the application, i saw sql error, i deleted the application folders & was trying to reinstall it from the beginnings. Error pops up saying “Already used the purchase code for roamerluxe.com domain. if you want to use another domain. please remove the purchase code from the use domain.” what am i suppose to do now ? & that error was SQLSTATEHY000 Access denied for user ‘root’@’127.0.0.1’ (using password: Yes)
i did all the steps properly. i am using hostinger, also i am reinstalling on my same domain only. any help
Hi, extremly sorry for the inconvenience, we refreshed your license, now you can use it again. If need any assistance you contact in our support. Thanks
Hello, I have a pre-purchase question: would it be possible to add offline payment to the script if I buy it? Thanks!
Hello, yes it possible to set offline payment, As it will be a customize service it will be paid service for the customization. Thank you.
can you send me how much would it cost on my email: rouskou3@gmail.com. I’m interested.
Soon our team will email you.
Does it supports
1. multiple locations
2. Apple Pay through third-party integration.
3.customise guest recieve an sms (via sms provider API) when booking in?
Can you assist with installation using a regular license?
Hello, Regarding your questions- Yes it supports multiple locationsFor Apple pay if you provide API we can integrate thatFor sms notification it can be possible At the end yes definitly we will help you to install the system free of cost. Thank you
Pre Sales Questions:
1) Is it an all-in-one hotel booking management portal, or do I need to buy additional plugins?
2) Is RTL fully editable or just machine-translated?
3) Can customers choose from two different locations on the same page? `
Hi, Please email us hello@egenslab.com
Thank you
