58 comments found.
Would it be possible for you to actually do your job and support your customers? This script does not install correctly and the fact that dozens of others have commented the same thing should have been a call to fix the issue a long time ago… I am going to rate and review this this weekend and it is not going to be favorable, the comment section is full of neglected customers…that is not right.
Dear Sir,
We’re sorry to hear about the trouble you’ve experienced. Some customers may face issues if the installation is not completed correctly, and we understand how frustrating that can be. However, whenever a support ticket is created through our support portal, we make every effort to resolve the issue as quickly as possible.
If you are currently facing any problems, please open a support ticket using the link below: http://support.pinextit.com/support-ticket/create
Our support team will assist you and work toward a resolution. If you have already opened a ticket, then you should have received a solution to your issue.
Thank you for your understanding.
no update instructions available anywhere in any of your documentation…why?
before you buy…notice over 8 days for an answer to a comment about documentation.. Expect very little from this author.
Its been 3 days. Nothing update on support #72832707 the installation is not working properly..
Dear Sir,
Our support team has already contacted you regarding this issue. Kindly check with them and follow up accordingly.
Thank you
Its been 5 days. Nothing update on support #82289741
Dear Sir,
Our support team has already contacted you regarding this issue. Kindly check with them and follow up accordingly.
Thank you
Its been 4 days. Nothing update on support #82289741
Dear Sir,
Our support team has already contacted you regarding this issue. Kindly check with them and follow up accordingly.
Thank you
I’m hesitant to buy this because I don’t know if I can put everything in Spanish.
Dear Sir,
Thank you for your concern. I’m happy to let you know that our project fully supports multiple languages. You can translate the entire system into any language you prefer, including Spanish.
From the Admin Panel, you will find a Language option. There, you can create your desired language first. Once the language is created, you will see a Translate option on the right side. Through this section, you can translate any content according to your needs.
If you need any assistance, feel free to let me know — I’m here to help.
Thank you
If it doesn’t work, I want my money back because I want it 100% in Spanish.
Hello,
Thank you for your comment. Our product already supports multi-language, and you can translate 100% into Spanish using the built-in language manager. If you face any difficulty, please contact our support team — we will help you set everything up properly.
We always stand by our product quality and customer satisfaction, so feel free to reach out anytime.
Thank you
Can admin set Free Package Listing?
Dear Sir,
Thank you for reaching out. Currently, our system does not support creating Free Package Listings. However, we have already shared this requirement with our product team. We hope they will consider adding this feature in their future development plans. Thank you for your understanding and patience.
Regards, PiNextIT Support Team
Hello,
I tested the admin demo of Directory360 and noticed a critical limitation: there are no SEO fields for individual listings (meta title, meta description, keywords, canonical URL, Open Graph settings, etc.).
For a directory platform, this is essential. Each listing must have its own SEO controls to avoid duplicate content, improve indexing, and allow proper optimization for search engines. Having SEO only for the homepage is not sufficient for a commercial directory website.
Before proceeding with the purchase, I need clarification on the following:
Do you plan to add full SEO support for each listing (meta title, meta description, keywords)?
Will you support canonical URLs, Open Graph tags, and social sharing metadata?
Is this feature already in your roadmap with an estimated release timeframe?
This functionality is a key requirement for my project, and my decision to buy the script depends on your response.
Thank you
Hello sir,
Thank you for sharing your feedback. The SEO features you requested are already planned in our development roadmap, and we will add them in one of our future updates. We appreciate your input and continuous support.
Thank you.
hello, i have just bought it, it shows installer but not accepting to install, please help
please help as i want to setup today, this is my ticket number: #37901847
Dear Sir,
Our support team has already contacted you regarding this issue. Kindly check with them and follow up accordingly.
Thank you
If I buy will you help with installation and can I use shared hosting on it ?
Yes, of course! After purchase I will fully assist you with the installation. The item already comes with clear documentation on how to set up the project, but if you still face any difficulties, I will personally help you complete the installation.
And yes, it works on shared hosting as well — just make sure your hosting supports the required PHP version and extensions.
Interested to purchase, but there is no listing data show to explore.
Thanks for letting me know! The issue has now been fixed, you can check again and the listing data should be visible properly. If you still face anything unusual, feel free to let me know. I’m here to help!
I am installing directory360, I am having some problems, can you help me https://shadliq.com
Hello,
Could you please open a support ticket at https://support.pinextit.com ? Our technical team will assist you here.
Thank you.
No one cared if I was hungry.
Sorry sir, I didn’t get you.
I opened a ticket.
Thank very much sir. Our technical team will assist you soon. They’ll help you to install the script. Have a good day.
thenks
welcome
Hi, Possible to add AWS S3? Thanks
Hi,
Thank you for the comment. Currently the option is not available. But it can be integrated by changing some code.
do we have an option of just using system font (font-family: system-ui) also any plans to support webp images.. cheers
Dear mhele,
Thank you for reaching out with your questions.
Regarding your first query about using font-family: system-ui: Yes, you can certainly use font-family: system-ui for our project. This would require some code customization within the CSS.
Concerning your second question about WEBP image support: We have indeed informed our product team about the request for WEBP image upload functionality. We are hopeful that they will incorporate this feature in a future update, as we understand its benefits for performance and image optimization.
We appreciate your valuable feedback and commitment to improving the project.
Cheers,
PiNextIT
Here are my questions:
Can I easily run the project locally with XAMPP without any problems?
Can I fully customize and develop the project without needing your support?
If updates are released after I customize it, what will happen to my project?
Thx
You can run it locally
You can customize it if you have proper coding knowledge
Sorry to say you can not update the project after customization. It will arrise issue.
You script is full of bugs. How can you sell something without making sure it works accross the board? From my day of purchase, I have continued to have problem after problem…I have a problem with the manual payment options, the email syytem doesnt work, subscription doesnt work because it doest send out mail and a lot more. I may aswell just delete your crapt from my server and install something better, thou expensive. Can I have a refund .? I am sick and tired folks…This is total BS
Hello, We’re very sorry for inconvenience. We’ve tried to support you through our support ticket system. Whatever, currently solved issues uploaded the updated file to the codecanyon. You can download the file again. If you face any issues, please don’t feel hesitate to contact through support ticket
I am having problem with the installation. I have sent you two emails yet not response
We’re sorry to say that our team is currently on vacation. Could you please open a support ticket at https://support.pinextit.com for better and priority support?
Thank you
zero support
We’re extremely sorry to say that we didn’t received any email regarding support. Could please sir send us a mail to support@pinextit.com ? We’re here to support you.
We’re very apology for the inconvenience.
Email sent
Sir, a support agent is already assigned regarding this issue. Please don’t be upset. Your issue will be resolved as soon as possible.
demo is down?
Hello Sir,
I sincerely apologize for the long gap in communication. It’s been quite a journey, and I appreciate your patience. Our team faced some challenges and had to restructure, but I’m happy to share that we’re back stronger than ever.
We’ve now updated the system to the latest Laravel version with the latest security patches to ensure optimal performance and security. I’d really appreciate it if you could take a look and share your feedback.
Looking forward to hearing your thoughts!
Best regards pinextit team
Demo links are not working
Hello Sir,
I sincerely apologize for the long gap in communication. It’s been quite a journey, and I appreciate your patience. Our team faced some challenges and had to restructure, but I’m happy to share that we’re back stronger than ever.
We’ve now updated the system to the latest Laravel version with the latest security patches to ensure optimal performance and security. I’d really appreciate it if you could take a look and share your feedback.
Looking forward to hearing your thoughts!
Best regards pinextit team
Do u have mobile app for the same please drop the link i wanna buy both
Hello Sir,
I sincerely apologize for the long gap in communication. It’s been quite a journey, and I appreciate your patience. Our team faced some challenges and had to restructure, but I’m happy to share that we’re back stronger than ever.
We’ve now updated the system to the latest Laravel version with the latest security patches to ensure optimal performance and security. I’d really appreciate it if you could take a look and share your feedback.
Looking forward to hearing your thoughts!
Best regards pinextit team
