3932 comments found.
I not use this acc to login my website, pls help me: Default username: admin@demo.com Default password: admin
Hello, kindly follow your CRM ticket. Regards.
Hi Team
Is there any way to organise the admin dashboard menu? Currently, it’s all over the place, and you have to scroll up and down to access the settings constantly.
Can it be set to be, for example, alphanumeric so it’s easier on the eye?
Thanks
Still waiting for a reply here about my question, Team?
Hello,
Your main intention is not clear.
Please contact the support team by sending screenshots.
We will review it.
Regards.
Hello does the LMS have : In software, an early warning system (EWS) is a set of tools and processes that detects, predicts, and communicates potential hazards or vulnerabilities to enable timely action. It uses data to monitor threats, assess risks, and disseminate actionable warnings to reduce harm before a negative event occurs, whether it’s a natural disaster or a system-level failure. Key functions and components of a software EWS :
Risk knowledge: Gathers and analyzes data about potential hazards and vulnerabilities to create a baseline understanding of risks.
Detection, monitoring, and forecasting: Continuously monitors systems for anomalies and uses predictive analytics to forecast potential threats or failures.
Warning dissemination: Communicates warnings to appropriate stakeholders through multiple channels, providing clear, timely, and actionable information.
Preparedness and response: Includes a plan for how the system and its users will respond to a warning, and often incorporates feedback loops for continuous improvement.
Examples in different software contexts Cybersecurity: An EWS could monitor network traffic for suspicious activity, predict a potential breach, and alert administrators to take action before a successful attack. System performance: A system might monitor key metrics like CPU usage, memory, and disk I/O, and an EWS could predict a future performance bottleneck or crash, warning the operations team to scale resources.
Educational systems: An EWS can be used to identify students who are at risk of failing, based on data like grades, attendance, and participation. This allows educators to intervene early.
Hello, I have a few questions:
Do students, teachers, staff, and administrators receive notifications registered through templates defined in the Admin/Notifications/Templates section only via email?
Is it possible to send all these notifications via SMS and WhatsApp as well?
Is WhatsApp and SMS integration on your roadmap and if so, when can we expect it to be available?
Thanks
Hello,
Yes, notifications will be sent via email.
Unfortunately, we have no plan for other channels at this moment.
Please consider that our discount will end in the next few hours.
Regards.
Does it include SAAS features where I can have multiple schools and each school with it’s own users (student, teacher, admin), courses, quizz….
Please add VdoCipher,
https://www.vdocipher.com/which has a global video protection service against downloading and screen recording, to the new version Rocket Lms 2.1. Thank you.
Still waiting for Ticket #24413
All tickets will be answered within regular response time. Regards.
Okay i will wait.
Pre-sales (as i want to buy today)
1. How does the SaaS work? is this like TalentLMS? where Admin can subscribe for their LMS and start able to upload their courses?
Hello,
This feature helps admin create different packages with variable options so instructors can buy packages and access LMS features based on their package and its limitations.
Regards.
Hi, noted. I have a question regarding Rocket LMS:
When someone purchases the package as an instructor, will they be able to upload their own courses? Also, how will they obtain a dedicated URL for their own courses to share with their students?
For example, if Client_1 has 3 courses and Client_2 has 5 courses, will each instructor receive a unique public URL / page where their students can see the list of their courses and start learning? Or how is this handled in Rocket LMS?
Hello,
Yes, that’s right.
You can also enable this option for instructors to publish courses without any packages. Yes, they will also get a URL for their own courses.
For example you shared, the profile page URL is valid.
https://lms.rocket-soft.org/users/robert-ransdell/profile
Regards.
Hello, could you update it to PHP 8.2.x?
I’m trying to install it on a server where my applications are running on PHP 8.2.x. I have plenty of computing power, which is why I want to install it on the same server where I already have other applications running. The issue is that all my applications use PHP 8.2.x, but Rocket LMS’s ionCube is restricted to PHP 8.1.x, and it won’t let me install it.
Please update it — I don’t want to spend money on another server just for Rocket LMS.
I plan to install Rocket LMS on a subdomain.
https://campus.zeronyx.comHello,
We clearly stated in the product description that Rocket LMS requires PHP 8.1.
We will update it in the future, but it is not a priority at this moment.
Our priority is adding new options and applying more improvements to the product.
There is no need to change your server; you can use options like PHP selector and apply a specific PHP version for each product from the hosting side.
Regards.
WHEN TRYING TO SETUP A FRESH COPY GETTING HTTP ERROR 500 FOLLOWED ALL INSTALLATION INSTRUCTION COPYING FILES TO SERVER IMPORTING DB EDITING ENV FILE TO MATCH ACCESS THEN OPENING THE WEBSITE GETTING 500 ERROR = https://marktops.tvpfundhk.com/
Hello,
For support, please contact our team in CRM.
Regards.
Hello Why is there an error (Request failed-Bad request) during certificate generation,also which services can i use for Certificate API ?
Hi, this option is disabled in the demo version. Regards.
When i purchase the LMS,which API services can i use to build the certificates,why isnt there an inbuilt certificate builder
Thanks for the clarification
You’re welcome.
Hi Team
But I am sorry, but I agree with @Rannygramon because my site, after many months, is still not live because of these stupid issues we faced and reported to you guys many times.
Until now, we still don’t see any fixes or the promised product update to address these critical issues. It’s now November, and that’s not cool. You guys said it was supposed to be updated before October.
That said, what do we do now with the script? It seems you guys are refusing to fix the reported issues, but you’re still happy to take payments for it. Explain this and give us a solution to the problems. You have the tickets we created and replied to that explain the issues.
And our issues are not related to our hosting before you mentioned this.
Thanks
Hello,
Respectfully, the case you mentioned is different from what was mentioned in the other comment.
There may be some bugs or problems in the software, and our users report them.
We collect bugs and resolve them in updates. For example, we will release an update in the next few days that includes many bug fixes, nine new plugins, and two new themes.
Regards.
Hi, can Rocket LMS be used with Cloudflare Tunnel (Cloudflare Zero Trust)? Will there be any problems activating the license script?
I tried to activate the license, but I get the following error: Server error occurred while validating the license. Please try again later or contact support.
Hello,
Please make sure that your server doesn’t block external requests.
If it blocks external requests, you may also have problems with other third-party APIs, such as Agora or payment gateways.
If the problem persists, please get in touch with our team in CRM.
Regards.
I am very tired! My LMS has been experiencing issues for months, making it unusable. I keep getting bounced back and forth between your support team and my hosting provider! You even said that my hosting wasn’t professional enough and advised me to migrate to a provider you recommended. How is that possible? My hosting is one of the best available in my country. Today I find myself having spent money without having a working product. You even said there would be an update in October 2025, but nothing has happened.
Hello,
We hope this message finds you well.
We would like to emphasize the importance of hosting in relation to the functionality of our product.
As you review your tickets, it’s important to note that while we’ve tried to help you and spent time on your requests, the fact that the product works on the demo version and other customer websites indicates that there are no code-related issues.
We recommend purchasing the most affordable hosting plan to test the product and confirm that the problems you are experiencing are not related to the code.
There are many nuances regarding hosting experiences that we cannot cover in this message.
Best regards.
The hosting plan is superior to the others and is always in a shared environment. My hosting provider checked and found no issues related to them. In fact, initially you said the problem was with the hosting, when in reality the problem was with the database, as it still is today. Our communication has been going on for MONTHS, not days. You are not providing me with adequate support. It’s not even normal that I have to purchase hosting as a trial. At this point, you can also proceed with a test yourself using your own server. Furthermore, purchasing another hosting plan does not solve the problem. Your role is to assist me and resolve the issue. My hosting provider has been and always is available to find a solution. Remember when the system continuously required RAM? You told me the problem was with my hosting provider. In the end, the problem was with the Rocket LMS database. In fact, you resolved it. So after so many months, I am forced to make this comment. You promised an update in October, but it never arrived. I’m stuck with this project because there’s no will to find a solution to this problem, and it’s absolutely not nice to write this comment. I’ve been incredibly patient, but unfortunately, my patience has run out.
We try to be honest, and the mentioned case was apparent.
When there is a problem with the code, you must encounter the same issue in the demo version.
Our quote is easy to evaluate with a simple shared hosting plan.
Regards.
i posted new courses and its not showing on front page? any help?
Hi, for support, please contact our team in CRM https://crm.rocket-soft.org/ Regards.
am tired of contacting you take 3days to reply there. just give me the information here so i could complete the development here
Hello,
All of the support tickets will be answered within the regular response time.
Regards.
hi, I have few pre-sales questions:
1-Do you provide installation service? 2-Will there be some demo content in installation? 3-What kind of hosting is needed? 4-Is there a way to add blogs to the project, so SEO can run? 5-Are there any extra plugins to buy? other than the demo? 6-I want to run a e-learning site- to sell my own courses. (what kind of license do I need?) I might invite 3-4 instructors to add their own content as well. 7-How long is the code / updated supported for ?
Thankyou.
Hello,
1- Yes, we provide free installation service as we explained in the product description.
2- Yes, you will get the demo data.
3- We suggest using a shared hosting plan like Hostinger.
4- The product includes a powerful blog system. You can also generate content with AI.
5- We have other products related to Rocket LMS that you can consider buying.
We suggest purchasing the full bundle in the current promotion.
6- Please contact rocketsoftsolutions@gmail.com and explain your use case so we can help you.
7- You will get lifetime free updates.
Regards.
Hello, your support team has been responding to requests for 1 day.
Hi, Do you have support?
I added license to my site but the system said “Column not found: 1054 Unknown column ‘license_type’ in ‘INSERT INTO’ “
Hi, for support, please contact our team in CRM. Regards.
Yes, I contacted in CRM but no one answer, so I tried it here
Fridays are our weekends. All of your messages will be answered ontime.
Could “NetGSM”, the SMS Gateways company, be added in the next update? It’s the largest and most widely used company in Türkiye. API: https://github.com/netgsm1/sms
Hi, you can check your ticket in CRM. Regards.
There seem to be missing sections in the translations. For example, when I translate the panel.php file, some sections in the admin panel are still in a different language. How do we change these? The same thing happens when I update the language from the admin panel. The same thing happens when I update the files from the server.
Hi, you can check your ticket in CRM. Regards.
