427 comments found.
Hi, is it possible to change the left-right margin to pdf? I tried with custom css but disappear the header-footer. Thank you!
.frame { padding: 0 60px; }
60px would be the left and right margin.
Hi, thank you
Hi. I have large posts 8k to 10k words each, with pictures and tables and nice traffic … Maybe already implemented, maybe a new idea for the plugin: can the plugin save locally the generated pdf to act as a cache, so that is does not recreate it each time ? or maximum every each x days ? (and adding some new salt at every regeneration in the filename would be good to avoid bots crawls)
Hi there, we coded something for our WooCommerce PDF catalog, but not for our single post PDF export plugin. However we can customize / add this feature for you on Charge. Contact us at support@welaunch.io
Hi, I’m not sure if this is the best place to post but…. I purchased this plugin and see that it does not work with JetEngine CPTs. I am attempting to get a refund but have hit multiple road blocks. I submitted a support ticket and received an ‘odd’ reply that said something about the username “dev” doesn’t work…not sure what that was about.
When I log into my dashboard on the welaunch website it shows no downloads and no orders. How do I submit a request for a refund?
Thanks,
Hi there,
You need to make a refund request yourself via codecanyon. All downloads are managed here on Envato 
Hello, this is a pre-buy question. I need to generate PDF from Custom Post Type, content is from ACF Pro (Advanced Custom Fields Pro) containing HTML tables with many values (lots of columns). Can you please tell me if there is a way to control the display of this tables? Especially if tables are wider than the printable area? Thanks and kind regards René
Hi there, you can always use custom css in our plugin settings to control the HTML elements used in our pdf.
Hello,
If there is a button in the post, redirecting user to a payment gateway popup, will this button be also clickable and available also on the PDF?
Thanks in advance for the reply. Best.
Hi there,
you can put any content into the PDF, so even a custom ACF payment link if you want.
Pre sale question. Can you convert WP pages that have dynamic content that are displayed via a shortcode, so for example converting custom invoices to a pdf. The shortcodes are just placed on a WP page to generate the content. The chrome browser picks up the content fine, just looking for a plugin that will also display the content.
We do execute a do_shortcode on the content in the PDF. However we can not guarantee it will work as we do not know the other plugin code.
You can buy and test. If it should not work, you can get a refund.
The shortcode looks like these %item.itemname %, $ %invoice.overdue %, so when a user logs in they see what they are due for invoices etc. each user sees different content depending on what they are due.
Unfortunately we can not tell if it would work as we not know this kind of development / plugin. You can only see when you buy and test it.
Good afternoon, a presales question . For converting page/post/custom post into PDF document does the plugin need to connect to an external website ? Thank you
Hi there,
our plugin renders everything on your own server. You do not need any external service or website.
Hi, is it possible to add customization feature for end-users e.g. an extra button customize and allow users add extra message for header and footer before generating a pdf or print version? Also additionally can we add the Print, PDF and Customize buttons under every image added on the page as well that allow users to save/print the single images as pdfs? thank you
Well currently not, but we can customize / add this feature for you on Charge. Contact us at support@welaunch.io
Pre-sale questions: 1 – Does Rajdhani Googel Fonts also exist in the font settings? 2 – Does your plugin and framework work with PHP version 8.0.30? 3 – Are there refund policies? Thank you
Hi there,
1) Sorry that is not included by default, but you can add a font yourself or we can do that for you on charge: https://www.welaunch.io/en/knowledge-base/faq/add-custom-fonts-to-woocommerce-pdf-files/
2) Yes of course we support PHP 8.3
3) Please see: https://www.welaunch.io/en/knowledge-base/faq/refund-policy/
Thanks
Hello ! When I try to install the plugin with the zip (wordpress-print-posts.zip), the install fail and say “Archive incompatible” (in french)
Please update your Wordpress site to latest version 
Hello again, Founded the solution, if you have windows you have to uncompress wordpress-print-posts.zip and compress it again or on mac with the terminal “zip -r my-plugin.zip my-plugin/”
hi, please i have presales question, if is possible create my custom php template for post content where i can put <style> and PHP code?
Hi there,
yes of course you can create custom WordPress PDF templates for your posts.
As someone who knows css code, your plugin’s display is so messy hmm
I’m frustrated about these 3 issues: 1. When downloading a PDF file, the file name is not displayed according to the url name. They are missing letters. If the full name would be displayed according to the link, it should be “anh-huong-cua-thien-den-phong-cach-ho- chi-minh.pdf”(https://prnt.sc/fEz8NJwynYse)
2. Spacing in PDF files is messy (https://prnt.sc/wjVtpFWRzOCb) If debugging mode is enabled “This stops creating the PDF and shows the plain HTML.” Then everything is normal when I use the code
3. When printing my pages, there are missing text when the pages break to a new page (https://prnt.sc/us4o_tTI6yOi) (Missing text when breaking to a new print area, how to create margin before page numbers What are beginning and end?)
Looks like your plugin is not complete
Hello there,
for 2 & 3 you have to adjust the header margin & height in our plugin settings. Increase the values until it is fixed. You may need to do the same for footer settings.
1) we do not understand this as a pdf file name can only contains of a-z letters and numbers. Please send admin access, FTP access and example pdf URL to support@welaunch.io and we will look into this.
Hey welaunch, 1) My website is in Vietnamese language Perhaps your plugin is fetching the title name instead of the post url
Maybe yes, but we can only debug this when you send the data please.
Is there an easy option with CSS to display certain areas by class or div?
Yes, You can use custom CSS in the PDF.
I’m about to ask, if there are widgets that are hidden by default, how can I enable them again with CSS? Does your plugin support the easy option of adding areas and widgets by identifying their class?
No that is not possible.
However, is there any way to get your plugin to run an elementor posts widget on a certain page, and if there is easy documentation for this?
Sorry we do not support this.
Hi there, we bought your plugin but it does work with ‘after content” position. It shows only in “Before content” position. Could you advise please? thanks
Hi there, in this case please use our shortcode: https://www.welaunch.io/en/knowledge-base/faq/wordpress-print-posts-shortcodes/
Hi, what was the fix? Was there any custom code required? I have Formidable Form views in pages that I would like to PDF. I need to know if its possible to export to PDF pages with a query string in the url and multiple tables embedded.
So we do support custom post types. So you can export all that as PDF.
Hello I am Interested in buying your plugin but I am not sure that it will work with my website I have used kadence theme and kadence blocks for gutenberg editor to build my website I have used acf pro to create a gallery custom field And I want to show all the images in the gallery one after another like each image should be on a seperate page is it possible with this plugin ?
https://traveltemplate.in/villa-daylily-assagao-goa/ this is an example of my post which i want to print in pdf and also I want to show the pdf download button under the brochure tab in my website is it possible to do so ? please check and reply meACF fields are supported, but image gallery ids in ACF fields are always complex and need customization to output them as HTML image tags. We can do that in part of our customization service, see: https://www.welaunch.io/en/knowledge-base/faq/are-custom-layouts-possible/
We are very happy with the plugin! However, there is one problem: our website is translated with the TranslatePress plugin. Generating PDFs works perfectly for the original language. But for a translated language only a corrupt PDF is downloaded (can’t be opened). In the debug view everything is displayed correctly (including the translation). Is this problem known and how can we solve it? Thank you for your answer.
This is a problem with TranslatePress. Please ask TranslatePress support.
Why should this be a problem with TranslatePress? Do you have a specific indication? Also with other translation plugins (e.g. Weglot) it does not work. The debug view is generated and translated correctly. Only the export as PDF fails.
We do not know. Please ask the other plugin developers. We only support WPML, polylang or multisite setups by default.
How do I get a refund
You need to make a refund request yourself via codecanyon
Hello I have a question before purchasing the plugin: I created the WordPress website with WP Bakery Page Builder and use an accordion on a specific page.
1) Is it possible to print the content inside the accordion? 2) Is it possible to have multiple print buttons on a page to print specific content?
Hi there,
1) normally they should be exported into the PDF yes
2) no sorry, we only have one button for a complete post with all content
Hello,
I’m interested on buying your plugin so i can generate the page content as PDF but before buying ur plugin i want to make sure that it does what it says and what i can see by your Demo.
To be more certain i want to make sure two things: 1. that i can edit the header of the pdf so i can put the site name 2. that the content of the pdf is simillar to the design and content of the generated page. For example i want it to include the styles of the headers, colors, etc. so i wont need to write CSS to achieve that.
Please reply with details about ur plugin because i already bought one and it doesnt do what it says even after watching their demo and now i have requested a refund.
Thank you.
Hi mate,
1) yes of course you can adjust the header as you like
2) that is very hard to answer without seeing your current page content you want to export. In 99% of the cases it looks the same
We can only recommend to test it out. If something should not work, you can ask our support or get your money back 
If you want please check it out and tell me if it is going to be generated in the pdf with the same styles(for example: the background-color on the header) .
Thank you
The background header titles, would need some CSS we guess. But our support can do that for you for free. Just create a ticket on our site after purchase.