1837 comments found.
I renew my support from codeanyone. But my system still showing renew my support. I text to you using email and you said open ticket. But my panel also showing renew my support to open the ticket. So how to fix this issue.
Your support plan had not been renewed earlier, which is why you were unable to raise a ticket.
We’ve now synced your support, and you should be able to submit a ticket successfully.
I had to resort to contacting you here because I didn’t receive any responses through other means.
I purchased the support for another six months on your website and linked it to the purchase code. Your website validated it, but it still says I don’t have support and I can’t open a support ticket.
Please look into this.
I understand your concern. Please connect with us by send an email from codecanyon profile contact form. I help you.
I want to hire support but it won’t let me pay. I need someone to contact me through my WhatsApp.
Thank you for contacting us. Currently, we provide support only via support tickets and email.
Please submit a ticket through our support system or send us an email describing the issue using our codecanyon profile form here: https://codecanyon.net/user/nativecode . Our team will assist you as soon as possible.
Hi, cannot install in localhost “something went wrong”. Is there anything preventing this?
I understand your concern. Please connect with us by creating a ticket (https://support.nativecode.in) or send an email from codecanyon profile contact form. I help you.
When you link the card using the link function on the mobile app. It doesn’t work. When you swipe card, it shows: unknown tag type
Thanks for letting us know. Can you share a short video showing the issue you are having when trying to connect the card using the mobile app? It will help us understand what is happening and fix the issue.
We look forward to your video.
Please see on video on: https://limewire.com/d/GDk2v#nWzeTM69a1
After you write on the nfc card and you tap it on a device. Its shows Unknown tag type
Thank you for sharing the video. Since the card is already linked, this issue usually occurs when the NFC card chip type isn’t supported or the data wasn’t fully written during the write process.
Please try the following steps:
1. Erase the card completely using the mobile app.
2. Write the card again.
3. Then tap it to check if it’s detected properly.
If the issue remains, please share the exact card type or a short video showing the write process so our team can verify it in detail.
Those are the steps I tried in the videos. I use the write process on the Gobiz app to write on the card, but wouldn’t work.
Have tried formatting. Still the same error. Could you please try from your ends and see if it works. You can share a video.
I want to purchase the script, but i don’t want to experience this issue after purchase.
Thank you for checking and sharing the details. The issue you’re facing may be due to the card type or format not being supported by the device or the application.
Could you please confirm which card format you’re using (e.g., NTAG213, NTAG215, or NTAG216)? Once we know that, we can guide you more precisely.
NTAG 215. I used is the application you just creared for Gobiz
Thank you for your information. We will check with our team and get back to you with an update.
how can we role back to a specific backup storepoint we created before installing updates ?
+ backups has no dates on them or notes !! + the action option at the right of each backup has to have the option to deploy it as “Restore Version”
To roll back to a specific backup store point, you’ll need to restore the backup files (both database and project files) from your hosting panel or server backup system.
If you’re using cPanel, you can do this from the Backup or JetBackup section by selecting the backup date you created before installing the updates.
Please note that our team will be on a 3-day holiday for upcoming festivals, so responses may be a bit slower than usual.
check your logo cropping system > its can not manage the logo size
Google Wallet > why we can not show google wallet in user admin?
Once purchased and installed, it will integrate seamlessly with your GoBiz system.
There should be a color palette control within each model, not just a fixed color fixed to a model. Please improve the color customization section, at least for the primary color, with a color picker.
Thank you for your valuable feedback. We understand your suggestion to add a color palette or color picker within each model instead of using a fixed color. That’s a great idea, and we’ll forward it to our development team for review and consideration in a future update.
We truly appreciate you taking the time to share this improvements like these help make GoBiz better for everyone.
Please note that our team will be on a 5-day holiday for upcoming festivals. During this period, responses may be slower than usual, but we’ll get back to you as soon as possible.
The template header is missing a control for adding links and a dropdown menu with a renameable title to list all active categories below. This should serve as a shortcut and facilitate navigation, especially in stores from a product page.
Thank you for your detailed suggestion. We understand that you’d like to see a header control for adding links and a customizable dropdown menu to display all active categories. That’s a great idea. It would indeed make navigation smoother, especially from product pages.
We’ll share this with our development team for review and consider including it in a future update. Your feedback helps us improve GoBiz and deliver a better user experience.
Please note that our team will be on a 5-day holiday for upcoming festivals. During this period, responses may be slower than usual, but we’ll get back to you as soon as possible.
cannot install in localhost “something went wrong”
Our team has already responded to your ticket. Could you please check and send them a reply so they can assist you further?
Cashfree payment gateway not working .. Error : Payment initiation failed…
Please note that the comment section is intended for pre-sale inquiries only.
If you need any technical assistance or support, kindly submit a ticket at: https://support.nativecode.in
Thanks for your understanding.
I’ve already seen the note in the comment section (Please note that the comment section is intended for pre-sale inquiries only). However, I am experiencing issues with logging in or registering on the following link: https://support.nativecode.in/
I am unable to log in using Gmail or Envato, and I cannot create a new account either. The error message says, “There was an issue. Please try again later.”
Could you please assist with this issue? error Sceenshort : https://prnt.sc/Z-f63ye0Vud0
Thank you for reaching out. We see the issue you’re experiencing. Since you are currently using email registration, we recommend logging in via Envato instead, as it provides a smoother and more reliable login experience.
Please try logging in using your Envato account here: https://support.nativecode.in
If you continue to experience issues, feel free to contact us, and we’ll be happy to assist you further.
We are attempting to log in using your Envato account, but we are still unable to do so.
SS : https://prnt.sc/hpMK8kkyBfv8 SS : https://prnt.sc/xdXwXZ6Hg-HS
Before doing this, we recommend clearing your browser cache to avoid login issues.
If you run into any problems, feel free to get in touch. We’re happy to help.
I am still encountering the same issue despite having tried everything on my end. Could you please provide an alternative way to connect, such as a support email, WhatsApp, or Skype?
Thank you for letting us know. We’re sorry you’re still experiencing issues.
You can reach our team through Email: support@nativecode.in
Hello NativeCode, It took me quite some time since the installation instructions did not cover the Plesk Panel.
Now, I had some questions, but I was unable to register an account at the support portal, having tried many times with that nasty time-wasting reCAPTCH image challenge.
The message was always… “There was an issue. Please try again later. Thank you.
Thank you for reaching out and letting us know. We’re sorry to hear you had trouble registering on the support portal.
To help us check this for you, could you please send a short screen recording or screenshot of the error you’re seeing? This will help our team identify what’s causing the issue.
In the meantime, you can also share your questions directly in this email, and our team will assist you here.
We appreciate your patience and will make sure this gets resolved as soon as possible.
Hello NativeCode.
Well, since I could not register at your support portal after countless tries, and your email seems to be a best kept secret, and I cannot figure out how to add an attachment here. This is certainly not a good start, and is just what I need after the frustration I already had with the setup for lack of instructions for the Plesk Panel.
Thank you for reaching out, and we’re sorry to hear about the trouble you’ve faced getting started and accessing the support portal.
You can contact us directly at support@nativecode.in and attach any relevant screenshots or files there. Our team will review your issue and respond as soon as possible.
We understand how frustrating this must be, especially after running into setup issues with Plesk. Once we receive your details by email, we’ll do our best to help you get things running smoothly.
Can I use Shared hosting?? What is include extend licence?
Thank you for your question. Yes, you can use shared hosting, but we recommend VPS or cloud hosting (for example, Hostinger, DigitalOcean, or Cloudways) for better performance and stability — especially if you expect higher traffic or multiple users.
If you decide to use shared hosting, please make sure it meets the Laravel requirements such as PHP 8.2 or higher, MySQL, and the necessary PHP extensions.
Hello, I saw your reply :
“The Dynamic Template Builder feature will be included in an upcoming versions, allowing admins to manage and edit templates (including changing elements and template names) directly from the panel without modifying any code.”
This is the most important feature for us now, can you launch it this month please? thanks in advance!
Thank you for your message and for sharing your interest in the Dynamic Template Builder feature.
We understand how important this feature is for you. Our development team is already working on it, and it’s planned for an upcoming release. However, we may not be able to confirm an exact launch date this month.
We’ll keep you updated once the feature is finalized and ready for release.
Hello, I just updated to your latest release however I couldn’t found the Dynamic Template Builder feature as you told previously
Thank you for your message. The Dynamic vcard feature is available only inside the User Panel → Business Cards section. It is not located in the admin panel.
Please open your user panel, go to Business Cards, and you will find the dynamic vcard options there.
Thank you for your prompt reply, I went to Business Cards section and still can’t find it, my page still look like this : https://jumpshare.com/share/rfTZHUES1yUvhj1tdsxZ
Sorry for the confusion. To create custom templates for your customers, please select “Custom” from the Business Cards section. From there, you will be able to build custom vcard.
Hello, sorry I’m not asking about current custom vcard maker but what I meant is this : “The Dynamic Template Builder feature will be included in an upcoming versions, allowing admins to manage and edit templates (including changing elements and template names) directly from the panel without modifying any code.”
is not available yet in your latest update? may I know when it will be launch?
Thank you for your message. The Dynamic Template Builder feature (for admins to edit and manage templates directly from the panel without modifying any code) is still under development. It is not included in the latest update yet.
Once the feature is completed and fully tested, we will announce it in the update logs and make it available in a future version. At this moment, we do not have a confirmed release date.
if we install your software as subdomain/folder > www.domain.com/gobiz please advise any public set up code needed?
Please note that the comment section is intended for pre-sale inquiries only.
If you need any technical assistance or support, kindly submit a ticket at: https://support.nativecode.in
Thanks for your understanding.
I SENT AN EMAIL TO HAVE MY PURCHASE CODE RESET
Our team has already replied to your email and is waiting for your response. Please check the email you sent earlier for their message and reply directly to it when convenient.
hi, i have correctly configured the paypal setup both in my website and on paypal acc but when i select paypal for payment then it gives error ” Payment failed, Something went wrong! ”. there is no error log.
Please note that the comment section is intended for pre-sale inquiries only.
If you need any technical assistance or support, kindly submit a ticket at: https://support.nativecode.in
Thanks for your understanding.
Great work!
Hi there,
I’m planning to purchase your script, but before that I’d like to clearly understand the business model and user flow of the system.
Could you please help me clarify these questions:
System flow overview: After I purchase and install the script on my own server, how does the system work for end users?
Do users register directly on the website and create their own vCard automatically?
Or do I (as the site owner) have to manually create vCards for each user?
Multi-user & company structure:
Can a company or organization create an account and then allow their employees to register under that company?
Or is every user considered an independent account?
Admin and user separation:
Is there a main admin dashboard for me (the owner) to manage all users?
Do end users have their own dashboard to manage their own vCards?
Subscription or free usage:
If I want to offer free vCards to everyone (no payment required), is that supported?
Can I disable or hide the payment gateways?
Customization:
Is it possible to rebrand the system (change logo, name, domain, etc.) easily?
Can I add new roles (like “Company Admin” and “Employee” later) through code customization?
Technical:
What kind of hosting do you recommend (shared hosting, VPS, or cloud)?
Thanks
Thank you for your interest in our script and for sharing your questions. I’m happy to explain how everything works.
1. System Flow Overview Once you purchase and install the script on your own server, end users can register directly on your website to create their own vCard or WhatsApp Store. If you prefer, you can also manually create vCards for users from the admin panel (by logging in as admin).
2. Multi-User & Company Structure Currently, each user has an independent account. However, if you’d like companies or organizations to register and manage multiple employees under a single account, this can be added through customization.
3. Admin and User Separation Yes, the system includes:
A main admin dashboard where you (as the owner) can manage all users, subscriptions, and system settings.
A user dashboard where each user can manage their own vCards, WhatsApp stores, domains, and other details.
4. Subscription or Free Usage You can enable free plans or disable all payment gateways if you want users to create and use vCards without payment. The system supports both free and paid subscriptions, giving you full control over your preferred business model.
5. Customization & Branding You can easily rebrand the system by changing the logo, name, colors, and domain from the admin panel or configuration files. If you want to add new roles later (such as “Company Admin” or “Employee”), that can be done through code customization.
6. Technical Requirements We recommend using VPS or cloud hosting (for example, DigitalOcean, Hostinger, Cloudways, or similar) for optimal performance and reliability. Installation is straightforward and only requires the standard server configuration for Laravel, including PHP, MySQL, and the necessary extensions.
Hello, GoBiz App related questions -
1) What types of notifications triggers by firebase push notification plugin?
2) How the Whatsapp Chat plugin works? (Confused by reading Allow users to chat directly from the app)
3) Is these plugins integrated in the GoBiz demo app for testing purpose?
Thank you.
Our team is currently unavailable for the weekend, but they will respond to your questions on Monday. Thank you for your patience.
Waiting..
Thank you for your questions. Please find the answers below:
1. Firebase Push Notification Plugin This plugin allows you to send custom push notifications directly to users from your dashboard. For security reasons, these notifications may not be visible in the demo app, but they work fully once configured with your own Firebase credentials in your purchased app.
2. WhatsApp Chat Plugin This feature lets customers contact the merchant directly through WhatsApp. When enabled, a “Chat on WhatsApp” button appears in the app or store, and tapping it opens WhatsApp with the website admin’s number prefilled.
3. Plugin Availability in Demo App Both plugins are integrated into the GoBiz demo app for preview purposes, but some Firebase functionalities are restricted due to security limitations.
Ok. Thank you for the detailed answer.
Can an app user received the push notification In the notification drawer when any customer placed the order or booked the appointment/ enquiry?
Thank you for your follow-up question.
Currently, push notifications are not triggered automatically for events like new orders, bookings, or inquiries. The Firebase Push Notification plugin is limited to sending custom notifications directly from your admin dashboard to users.
If you’d like to receive automatic notifications for specific actions (like new orders or appointments), this would require a custom development.
Ok. This is very must have function in terms of using an mobile app. It will give the instant alerts. Anyways, Thank you.
Thank you for your feedback. We completely understand your point. Automatic push notifications for new orders, bookings, and inquiries are indeed an important feature for mobile app users.
Since the mobile app is still in its first version, this option isn’t available at the moment. However, it will definitely be included in future updates as we continue improving the app.
