59 comments found.
please reply to my ticket TKT66566122
Your ticket is replied, Thanks
Reply to my TKT25368173.
It is already replied, Thanks
when update ?
End of this year. Thanks
Attention: Blogs portions do not support the name of the blog in the slug. It goes like www.sitename.com/blog 1, blog 2 etc. (This will not let you a blog to appear by the title of the blog on google)
and when asked support to address the issue they have said to pay to get this done. (So be aware of this)
(When you will index a blog on google. its URL appears as site name/blog 58 or whatever that blog count will be.
For example, a user searches top 10 influencers sites. and even if your blog has the same title. But due to that poor slug (blog 58) my article isn’t going to rank in google.
Please message us from GeniusOcean Support Desk for any kind of General query, technical issue, Customization or service. So our developers can help you. Comment section is only for general questions answered by marketers. Thursday & Friday is our weekend. Thanks!
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Can you add chatting between clients and service providers to be enabled after client has paid for the services, is this something your team can do or add to this script
Thank you
Please message us from GeniusOcean Support Desk for any kind of General query, technical issue, Customization or service. So our developers can help you. Comment section is only for general questions answered by marketers. Friday is our weekend. Thanks!
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I provided login details and I have given you acess please advise. Every time the scripts runs I get a 500 Error
View Ticket : #TKT19533373 already made a ticket. i dont have cPanels all the access you need is in this ticket
Thursday and Friday is our weekend, we will assist you on Saturday
Understood, thank you. Speak then.
Wanted to thank you for getting to my ticket this morning as stated. I was able to start working with the system & look forward to presenting to my client pending al continues to run well. Tahnk you looking forward to working together
Thanks
Hey!
i can’t install the script. It gives me unknown error (The error is not even shown just a red box only). Please help me out??
Please contact us from support desk. Thanks
Do i have to renew support for that?
Sure
How do we check the updates of the script? Any update log?
We don’t have any update log. Just fixed small css issues last time.
Remote command execution: windows command injection PHP injection Attack: variable function call found. XSS attack detected via libinjection
looks like a malicious code
Please message us from GeniusOcean Support Desk for any kind of General query, technical issue, Customization or service. So our developers can help you. Comment section is only for general questions answered by marketers. Friday is our weekend. Thanks!
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Hello, I wanted to open a new ticket at https://geniusocean.net/ but it won’t allow me. What I did was answer the ticket that you had already resolved, I hope you could help me please.
the ticket was this TKT26115727
Please allow us max 24 hours. THanks
Please could you help me solve the problem with the files? I already left a message on geniusocean,net with photos of the errors that present this my ticket code TKT26115727
Our development team replies all tickets within 24 hours. Thursday and Friday is weekend
Don’t forget to help me with the solution please
Sure,
Tickets take days, please answer tickets
In Bangladesh, Internet connection was not available for Last 6 days due to police vs students clash and we are unable to provide any assistace to our customers. I just got connection but it is not stable and it will be shutted down any time. This problem may happen for couple of days more but as soon as we get proper internet we will help to solve any issue. We are in very bad situations. Hope you will understand. We are very sorry.
Hello, at the moment of completing the installation I want to enter the beginning of the web page and I get this error: 500 Internal server error! any solution please
Hello, can you answer me please, I already generated a ticket in geniusocean this is my number TKT26115727
Please answer my problem and 4 days have passed my ticket is TKT26115727
In Bangladesh, Internet connection was not available for Last 6 days due to police vs students clash and we are unable to provide any assistace to our customers. I just got connection but it is not stable and it will be shutted down any time. This problem may happen for couple of days more but as soon as we get proper internet we will help to solve any issue. We are in very bad situations. Hope you will understand. We are very sorry.
can users add their website ans social media links?
Those featires are not available but we can those for small customization charge. Thanks
could you just add like a custom field so i could add any text with url i want? then i can add all the links i want.
Hello, do you provide customization work?
sure, Thanks
Please reply to my Ticket
our vacation is over and we have replied all over tickets. thanks
we changed domain names, is it possible to shift our purchase code to a new location?
Just delete files from old one. That’s enough, Thanks
I just installed again to check if now your script works , but I see css bugs in profile in name , social icons and contact fix please re upload the actual updated files and please write in description the update log and version
Hello Sir, We have stopped providing support by email. Now we are providing support through the support desk and we can assure that you will get a faster response than ever from our support team. Please contact us through the support desk for further assistance. Support Desk URL: https://geniusocean.net/support
Thanks, GeniusOcean
Dude, can’t you post a video?
Please message us from GeniusOcean Support Desk for any kind of General query, technical issue, Customization or service. So our developers can help you. Comment section is only for general questions answered by marketers. Friday is our weekend. Thanks!
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Hello… Want to buy script ..
1. Please what’s the cost to do the following.
- add paystack or flutterwave payment gateway
- set in such a way that only admin can specify custom fields for information that users will provide.
And admin can set a default value for some fields he chooses and user can’t alter those fields
Please message us from GeniusOcean Support Desk for any kind of General query, technical issue, Customization or service. So our developers can help you. Comment section is only for general questions answered by marketers. Friday is our weekend. Thanks!
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why you have block my website we champions.it and http://wefilms.it I have buy 2 license
can i have an answer
either you unblock the sites or I ask for a refund
i have again my web site block
Please message us from GeniusOcean Support Desk for any kind of General query, technical issue, Customization or service. So our developers can help you. Comment section is only for general questions answered by marketers. Friday is our weekend. Thanks!
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I opened a support ticket but no one responds
the smtp don’t work
6 days no response?????
I wait one more day and if you don’t resolve it, I ask codecanyon for a refund since you don’t offer assistance
Please share your ticket ID please
smtp dont work again
Please message us from GeniusOcean Support Desk for any kind of General query, technical issue, Customization or service. So our developers can help you. Comment section is only for general questions answered by marketers. Friday is our weekend. Thanks!
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