723 comments found.
When are you updating the system
We’re currently working on the update and it’s planned for the next release. We’ll update it as soon as it’s confirmed. Thank you for your patience.
I have just purchased this script. Could you please help install it on my VPS?
Hello,
Thank you for your purchase. Unfortunately, we are not able to assist with installations on VPS servers. However, if you are using a shared hosting server, we can definitely help you with the installation.
Please send me your support email. I will send you a shared hosting server right now. Thanks very much.
Will you please raise a ticket here: https://infyomlabs.authordesk.app/ Our support agents will help you there.
I have sent the needed information to your support. I did not receive any support acknowledgement email. After I finished writing the information on your support form, the only options available were “add” or “cancel.” I used add. You could as well send me the support email. Thanks
Can I get full access to source code without any encryption or any charges or any viv source blocked if yes I can buy it give answer in only yes and no
Yes.
I recently downloaded the recent update and I noticed the 2step factor authentication feature is missing
Thank you for checking. The two-step verification shown in the demo isn’t active in the current live version because some parts weren’t fully supported yet. We’re working on it and will include the complete feature in the next update.
Hello, We would like to purchase your code, but we need to understand how it works first. Do you have any documentation, tutorials, or videos (YouTube or otherwise) that explain the system?
Please share any available learning resources.
Documentation link : https://infyom.com/docs/infy-hms-saas/
Hallo i would love to buy this but i will install it on sub domain so wont need landing page
so 1. does it work well if set up on subdomain 2. can i disable landing page
The site can run on a subdomain, and the landing page can be disabled. If you know the script’s code, you can handle it yourself; otherwise, you’ll need InfyOm’s customization support.
How can I use demo data on my own for educational purposes ?
Yes, you can use the demo data for learning. We will provide the demo SQL file to you by email. You can simply import it into your database to explore all features.
When you go live, please use a clean database without demo data. If you need help with the import, we’re happy to assist.
I will contact you for the SQL file
Sorry, but we do not share demo data.
Hi, I need help. My site has become so slow, it takes almost 10 seconds to load a single page. I did a fresh installation on the shared hosting server, so now I’m using the current version 7.02. I tried to contact my hosting provider, and this is what they said in the email they sent to me:
“[I checked the server logs on our side and I am seeing entries such as 116.6MB RAM and 94.23 seconds of CPU time with the process being reniced to priority 10. This kind of footprint is a strong sign that something on the site is using a lot of memory and CPU before it can finish, which can slow everything down.
Even if the site is not using WordPress, heavy custom scripts, large database queries, very big images, or third party integrations can cause high resource usage. Traffic spikes or bots that visit the site many times in a short period can also keep the CPU busy and make pages respond more slowly. So far on this website I don’t see unusual traffic but I don’t know to other website inside the server.
I also noticed that you are on our shared hosting platform where many customer sites use the same server resources. When several sites on the same server use a lot of memory or CPU at the same time, it can affect overall performance and make your own site feel slow during busy periods.
As next steps I recommend checking any recent code changes, optimizing images and scripts, and reviewing any custom functions or reports that may run long database queries. If the site continues to grow, you may also want to consider a plan with more dedicated resources so performance stays more stable when traffic or usage goes up.]”
LASTLY, PLEASE CONFIRM IF THIS SCRIPT CAN NOT BE USED IN SHARED HOSTING.
Yes, our script works on shared hosting.
However, shared hosting has limited resources, and if many websites use the same server, your site can become slow.
To avoid this and get smooth performance, we recommend using single hosting or a VPS. This gives your site its own resources and prevents speed issues.
when u will be updating your apps as per google police 16kb
Thank you for your question. At the moment, we don’t have an update regarding the 16 KB page size policy. Once there is an official timeline or confirmation from our development team, we will share it immediately.
saas version work in regular license ?
Yes, it’s work.
Hi, does it support custom domain for the hospitals? I mean the frontend website domain address should be only the hospital domain address not a subdomain or directory.
No, The custom domain is not support in this system.
When are we getting new update
Currently, we don’t have a new update scheduled for release. However, our team is actively working on improvements, and we will notify you as soon as an update becomes available.
It’s very comprehensive, but it’s missing something fundamental: the patient history. Is this an additional feature? Do you provide it? And how much does it cost?
That is customization feature so we kindly request that you email us directly at labs@infyom.in.
This is almost a month since these issues are not resolved. I have opened tickets but someone is always closing the ticket saying that “they have not received a response”.
Please solve these issues.
1. After upgrading, “all photos broke” and are not loading on our site. In addition, once I uploaded a photo, “the option to change photo” was disabled and I am unable to upload a replacement photo. 2. When you book an appointment through a hospital, it gives an error message “Method not allowed” 3. Appointment is only working from the main page without giving any option for user to “select a hospital” where the appointment is located. You can check your own script and try to schedule an appointment: There is “Doctor Department” and “Doctor”. (2 and 3 can be solved by adding a mandatory field for User to select a “Hospital” when scheduling an appointment or any service. Because healthcare is hospital specific, which is why you need to add this update as soon as possible) 4. ALSO Your Upgraded script is great but you assumed that all hospitals are in one City. Our hospitals are spread across multiple states, and I believe some are spread across countries. On HMS< when you click Hospital, it takes you to “Our Hospitals” page where Current filters are Hospital Name / Hospital Type. a. You may need update your filters to Country / City / Hospital Name / Hospital Type 5. On the “Our Hospital” page, when you click on the hospital name, it moves you back up instead of taking you to the homepage of that hospital. you may want to fix this as well. 6. The upgraded script removed our payments gateways and the upgraded script is blocking us from adding our payment gateways
Thank you for your detailed feedback and patience. We understand your concerns. Some of the mentioned points (like multi-city filters, hospital homepages, and payment gateways) are custom features, but we can guide you or assist with customization if needed.
For the photo and other issues, please raise a support ticket so our technical team can check and resolve them properly.
We truly appreciate your understanding and continued support.
I have raised multiple support tickets for photo and other issues but someone keeps closing.
Here is the last Ticket #11569
Here are the issues
1. After upgrading, “all photos broke” and are not loading on our site. In addition, once I uploaded a photo, “the option to change photo” was disabled and I am unable to upload a replacement photo.
2. When you book an appointment through a hospital, it gives an error message “Method not allowed”
3. Appointment is only working from the main page without giving any option for user to “select a hospital” where the appointment is located. You can check your own script and try to schedule an appointment: There is “Doctor Department” and “Doctor”. (2 and 3 can be solved by adding a mandatory field for User to select a “Hospital” when scheduling an appointment or any service. Because healthcare is hospital specific, which is why you need to add this update as soon as possible)
4. On the “Our Hospital” page, when you click on the hospital name, it moves you back up instead of taking you to the homepage of that hospital.
Your ticket #11569 has been reopened, and our technical team is currently reviewing the issues you mentioned.
We truly appreciate your patience and understanding while we work to resolve this. We’ll update you as soon as there’s progress.
Thank you
Welcome
Hi, I’m looking for a SaaS-based Multi-Hospital Management System that matches the following architecture and business requirements:
Each hospital should have its own separate database (not just a tenant_id–based shared setup).
A Super Admin panel to onboard/manage hospitals, users, and plans.
A Hospital Admin panel for managing doctors, patients, and appointments.
A Global Patient Registry so every patient has one unique global ID or card usable across all hospitals.
A Patient Mobile App (React Native or Flutter) where users can search doctors or services across all hospitals, view availability, and book appointments without first selecting a hospital.
The backend should be modular, API-driven, and compatible with Docker for deployment scalability.
I also need a white-label license with complete source code access, allowing full customization and resale rights under my own brand.
Can you please confirm:
Whether your script supports (or can be adapted to) this architecture and white-label setup?
Whether the full source code and resale rights are included?
What would be the cost for this complete package?
Thanks
That is customization feature so we kindly request that you email us directly at labs@infyom.in.
Guys, i am not happy with your services. It’s been over four months since I bought this script, and I’m yet to use it due to some issues. Please, I want a refund. I am no longer interested.
Hello Sir,
We’re really sorry to hear about your experience. Our team has already responded to your tickets and followed up twice, but unfortunately, we didn’t receive any response from your side.
Please share your latest concern or the ticket ID so we can review it again and help you resolve the issue as quickly as possible. We genuinely want to make things right for you.
I have just two main complaints:
Please redesign the Frontend (Landing Page) of the script or create a button to disable it, so I can build a custom frontend that meets the 2025 design standard.
Every hospital needs a POS system to sell medicine and other items. Kindly add this feature to the script so registered hospitals can sell seamlessly. You can check this reference: https://democa.store/demo/multi-hms/finance/addPaymentView .
Please add a chat feature to enhance communication.
Many of us who purchase scripts like this are not developers—we invest in them to run businesses and make money. Therefore, the script must be continuously improved and updated.
I recently lost a potential client because essential features like a chatroom, calendar and POS system were missing. That was a very painful experience.
If these suggestions or requests are not going to be implemented, then refunds should be considered.
Lastly, I think the frontend designer needs to improve creatively, because this is the second script I’ve bought from you where I had to disable the landing page due to poor design.
We sincerely appreciate your valuable suggestions. However, since these seem to be custom requirements, we kindly request you to email us at labs@infyom.in so our team can assist you further.
When are we getting an update
We understand your concern. Unfortunately, we can’t provide a specific timeline for the update at this moment. We’re working diligently on it and appreciate your patience and cooperation.
Are purchased code and demo codes having different features, because I observed some differences in both, like theme selection. May you please provide demo data, and is there any documentation available to test the complete flow of the system, and where we need to do manual entries?
Documentation: https://infyom.com/docs/infy-hms-saas/ If you would like access to the demo database, please raise a support ticket and share your email address there. Our team will then send the demo database directly to your email.
Hi, before buying, I wanted to check if the theme comes with the demo data for testing that I saw on the demo site.
Theme not come with the demo data but if you want demo data then you can raise a ticket and we will send you a demo database.
I am still waiting for the update. The update is taking too long.
1. Please, next updates should come with the option to turn off the Home page.
Thank you
Sure, let us take this in queue.
