51 comments found.
I installed the Pro plugin and although i see it activated in the plugins list, i can’t find any other elements of Firebird in the Wordpress interface. I found in the documentation a screenshot showing “Firebird” option under “settings” but that doesn’t exist in my interface. Any ideas?
Hi there,
Thanks for reaching out.
Did you install FileBird Media Library plugin yet please? Because FileBird Document Library is an addon of FileBird Media Library, to use it you must install the main plugin.
If so, you will see its setting here https://tppr.me/zFdbjj
Best regards,
Mia
Thanks for the quick reply. I overlooked installing FileBird Media Library. I just did that and now i see the setting.
Hi,
Glad to hear that! If you need any further help, please let us know.
Have a nice day!
Mia
Is there a built-in feature or simple addition that allows you to set an expiration date for items uploaded to the Media Library and have the documents deleted after the expiration date?
Hi there,
Thanks for reaching out. Unfortunately, we do not have this feature so far.
Please leave your suggestion here https://feedbo.io/board/filebird-document-library/, we will investigate and implement it in the future if possible.
Thank you!
Mia
I am using this plugin free version on this website https://studio108.com.hr/vist/racunovodstveni-salabahter/
I would like to have search and document size. Are those PRO features?
???
Hello,
Thanks for coming here.
Yes, those are PRO features: https://ninjateam.gitbook.io/filebird/addons/filebird-document-library/free-vs-proRegards,
Alina
I think the Liveview (aka demo) version would be more impactful if it showed caption, descritpion. I really like Filebird and think this might be a great add-on but would like to see more the pro features demonstrated.
Hi there,
Thanks for coming.
Please see #13, the options are available:
https://ninjateam.gitbook.io/filebird/addons/filebird-document-library/settingsRegards.
Bruce
Hi, does it work with WPBakery Page Builder? And with the Legenda theme? Thanks.
Hi Fred,
Thanks for reaching out.
Sure, it works with WPBakery Page Builder seamlessly.
For the Legenda theme, we have not tested it yet but if you face any issues, please reach out to technical support team via ninjateam.org/support.
Our dev will check and fix it for you. It does not take time to do a compatible with the theme.
If you have any further questions, please let us know.
Many thanks!
Mia
Hello,
Is it possible to use one file (in example .pdf) as attachment, but not as library?
Thank you very much
Hello,
Thanks for coming today.
Sorry, I don’t get what you mean as “attachment” ? Where is the attachment location in this scenario?
You can record a short screencast to show what you are talking about, using apps like; loom.com
Regards.
OK, will try to explain: created new library with dedicaded folder. In this folder have 3 files (pdf documents), shortcode pasted to new product tab named “specification”. All shows great. But is the possibility to use just 1 file as attachment without any UI (search, number of files and ect.)?
Thanks
Hello,
Thanks for further explaining.
You can reach our support, give your page URL and we can determine the CSS to hide those widgets for you:
ninjateam.org/support
Regards.
OK, thanks a lot 
Hello, I have a few pre-sale questions:
1 – I want to add a PDF brochure for each product on my Woocommerce product detail page. Can I do this? If yes, how? 2 – I want to display a popup form with visitor’s Email, Name, Company, JobTitle, Phone and GDPR consent checkbox when download button is clicked. I want this popup info sent to my email and then the file gets downloaded. Can I do this?
Thanks,
Hello,
Sorry for the late reply.
Please note that this plugin does not have the feature you mentioned unfortunately.
You can drop the feature suggestion here, please: https://feedbo.io/board/filebird-document-library/Regards.
Hi, pre-sale questions:
I need to know if the plugin can add a lightbox. When someone clicks on an image preview, a lightbox should open instead of revealing the file URL in a pop up. is this possible? if not, can you do customization?
Also, I need a filter option similar to this example (https://ibb.co/dCH5rm1) to allow users to filter folders, subfolders, or even files.
Alternatively, if the filter option is not possible, is it possible to display a folder structure so that when someone opens a folder on the front end, a subfolder expands? For example: A main folder for “Animals” > when clicked, it expands to show subfolders like “Dogs,” “Cats,” etc.
Is this possible?
Additionally, is it possible to add a main folder that displays all subfolders like in this example: https://ibb.co/pvjLmj5j? It would also be great if each folder had a cover image to make everything more visually appealing.
and would it be possible to shuffle (randomly sort) / show files randomly inside folders, so that everytime a visitor opens the page other files are on top ?
IMPORTANTA: i just found out that the plugin does not work with classic editor….. there is no option
Hello there,
Good day!
Thanks for reaching out to us. Currently, we do not have a Lightbox option but we are building this feature for you as it is such a great idea.
We also support searching file and folders, and we also have a breadcrumb which helps users expand the subfolders easily.
Please note that the Free version does not support classic editor, with pro version it works well.
Please contact us via http://ninjateam.org/support if you have any further questions. You can try using Live chat section for prompt support.
Best regards,
Mia
Good Day, some questions remain unreplied: can you do personalized this customization?
1) option to random show content (instead of by date) 2) add filter for example like here: https://shorturl.at/XQo66
Hi there,
We can add a random option for you to choose for sorting. 
Best regards,
Mia
would it be possible to do customizations if i buy pro? for example:
- add the same folder structure that is shown on the backend : https://ibb.co/rGpW0Jf6 on the front end, or even make a category sidebar, with main and subfolders, something like this https://ibb.co/Dfk8G4yN
- do a bigger searchbar with random shwonig / sorting: https://ibb.co/Kj6HQD0t
Hi there,
Thanks for your inquiries, we are building these features for you. Once there is an update from dev team, we will let you know.
Please stay tuned.
Thank you!
Mia
Hi, before I buy it I wanted to know, is the option for thumbnails only available for pro version? I tried to follow this guide but the option not appears.
https://ninjateam.gitbook.io/filebird/addons/filebird-document-library/thumbnailsthank you in advance.
Hello,
Yes, it is only available in PRO version.
Regards.
Presale question. Can the documents be searched from the front end?
Hello,
Yes, that is possible.
regards.
Hi!
Is t possible to display different folders across the website? Or is it necessary to show all files at once?
Thanks!
Hello,
Yes, you can define a folder to show at any time, with the help of the shortcode style:
https://ninjateam.gitbook.io/filebird/addons/filebird-document-library/shortcodeRegards.
Hi, is it possible to allow the user to download the entire folder he is viewing instead of having to download the files one by one? Thanks, Francesco
Hello,
Thanks for coming here.
Yes, you can do that in the PRO version: https://ninjateam.gitbook.io/filebird/features/filebird-library-left-section/how-to-download-folders-and-filesHope that helps.
Regards
thanks, but the example provided refers to the backend, I meant if there is this possibility for frontend users
Hello,
Sorry, but there is no possibility for frontend, because FileBird is mainly a file organizer for backend.
Regards.
Hello, I have a prepurchase question. Is there an option to set same document to multiple folders, to avoid duplication of file? Scenario – I have Book 1 and this document uses on multiple Courses Thanks
Hi there,
Thanks for coming today.
Please note that this is not possible right now.
You can learn more about Doc library here: https://ninjateam.gitbook.io/filebird/addons/filebird-document-libraryRegards.
Is there a plan to add that feature?
Hello, The Lite plugin version works, but the Pro plugin breaks the website. Is a Pro plugin update going to be released soon? Thanks.
Hello,
Thanks for coming today.
Can you please give a detail about the issue caused by PRO version?
You can send reach our team here to continue the debugging: ninjateam.org/support
Regards.
Hello, The FileBird Document Library (Pro) plugin version has warnings and fatal errors. Warning: Undefined array key “linkTo” in /var/www/vhosts/DOMAIN/wp-content/plugins/filebird-document-library-pro/blocks/dist/render.php on line 14
Warning: Undefined array key “libraryType” in /var/www/vhosts/DOMAIN/wp-content/plugins/filebird-document-library-pro/blocks/dist/render.php on line 18
Warning: Undefined array key “displayColumn” in /var/www/vhosts/DOMAIN/wp-content/plugins/filebird-document-library-pro/blocks/dist/render.php on line 19
The fatal error is a long error so may be best sent via email or a support portal. Some of the fatal errors filebird-document-library-pro has with Elementor and the theme. The fatal error ends with ”.../wp-content/plugins/filebird-document-library-pro/blocks/dist/render.php on line 19.”
We are currently just using the lite plugin version. Thanks
Hello,
Thanks for coming here.
Please reach our team here via the live chat widget to get support: ninjateam.org/support
Regards
Hi there, I am using your plugin with theme Themeco X and it stopped working. Now I see huge error and I will send only part of it, because its too long.
Please I need to fix it asap, because its school website and we need to get website working.
ERROR: Warning: Undefined array key “libraryType” in /web/htdocs/www.sousoszn.cz/home/www/wp-content/plugins/filebird-document-library-pro/blocks/dist/render.php on line 18
Warning: Undefined array key “additionalContent” in /web/htdocs/www.sousoszn.cz/home/www/wp-content/plugins/filebird-document-library-pro/blocks/dist/render.php on line 20
Fatal error: Uncaught TypeError: array_map(): Argument #2 ($array) must be of type array, null given in /web/htdocs/www.sousoszn.cz/home/www/wp-content/plugins/filebird-document-library-pro/blocks/dist/render.php:20 Stack trace: #0 /web/htdocs/www.sousoszn.cz/home/www/wp-content/plugins/filebird-document-library-pro/blocks/dist/render.php(20): array_map() #1 /web/htdocs/www.sousoszn.cz/home/www/wp-content/plugins/filebird-document-library-pro/includes/DocumentLibraryShortcode.php(52): include(’...’) #2 /web/htdocs/www.sousoszn.cz/home/www/wp-includes/shortcodes.php(434): FileBird_Document_Library\DocumentLibraryShortcode->add_shortcode() #3 [internal function]: do_shortcode_tag
Back to PHP 7.4. helped …
Fck 8.0
Hello,
Thanks for coming, and sorry about the issue.
We will fix this asap and push out a new update.
Regards.
Hi, We’re interested in purchasing the pro license for this plugin but have 2 questions.
1) Does the pro version of the filebird document libary plugin also requires the pro license of the WordPress Media Library Folders plugin or is this not necessary?
2) Is it possible to display the folders for the document libary on the front end so a visitor can easily navigate trough the creatd folders? I couldn’t find an example for this.
Kind regards, Gychem
Hi there,
Thanks for reaching out!
1. You can use the Pro version of the Document library with either Free version of FileBird or Pro version.
2. Yes, please refer to this guide: https://ninjateam.gitbook.io/filebird/addons/filebird-document-library/settings/hierarchical-typeRegards,
Alina
Presale Question:
I would like to find out if i can use this plugin to secure my documents such that i can have layers of security where a certain group of users are are not allowed to:
1. Download but view and print only 2. On each of the printed document, i would like to embed a logo and name of the current user?
Thank you!
Hello,
Thanks for coming here.
https://feedbo.io/board/filebird-document-library/ You can learn more about how the addon works here:
https://ninjateam.gitbook.io/filebird/addons/filebird-document-library
Regards,
Bruce
Hello, We have four different user types. We would like to upload documents and assign them to each user type. When a user logs in, they will only see documents assigned to that particular user type.
Is that possible with the plugin? If not, what plugin could we use in conjunction with this to fulfill the functionality?
Hi there,
Thanks for writing to us today.
Unfortunately that feature is not available right now, and we also do not have any recommendation for this.
But you can suggest this feature to our dev team here, please:https://feedbo.io/board/filebird-document-library/
Regards,
Bruce
PHP Fatal error after upgrade filebird (lite version) to 6.2.3
( public_html/wp-content/plugins/filebird-document-library-pro/includes/DocumentLibrary.php on line 8 )
so I took the missing SizeMeta.php file from older version of the plugin, from https://plugins.svn.wordpress.org/filebird/tags/5.6.4/includes/Controller/Attachment/and it works but… ahem.. you know
Hello there,
Thanks for contacting us today.
Could you please reach out to technical support via ninjateam.org/support?
You can choose a live chat section or email us, both are free.
Then our dev can check and fix it for you easily.
Looking forward to hearing back from you.
Many thanks!
Mia
Hi,
In the meantime, please check if you are using the latest version of both FileBird Media Library and FileBird Document Library.
If not, please update it to the latest version to solve the issue.
Best regards,
Mia
Ohh thanks, it was strange because I had: FileBird Lite 6.2.3, FileBird Pro 6.2.3, FileBird Document Library (Lite) 2.0.6, FileBird Document Library (Pro) 2.0.2.
FileBird Document Library (Pro) had no new version, but when I manually reuploaded the plugin (from codycanyon) now, it is 2.0.7 version.
THANKS, now it works
Hi there,
Thanks for your feedback and glad to hear it works now 
Please do not hesitate to contact us if you need any further help.
Wish you a great weekend!
Mia
Hi! Pre-purchase question.
Almost a year ago i asked if you can have thumbnails for images. It is the second most voted feature in https://feedbo.io/board/filebird-document-library/ but as far as i can check it is still not developed.
This other plugin: https://wordpress.org/plugins/catfolders-document-gallery/ has all those features.
I have already purchased the FileBird Pro, so it would be really nice to have the features Catfolders have. Do you have an estimated date for the thumbnail to be developed?
Hello,
Thanks for coming today.
As there are a lot to do to improve this plugin and add more features, please note that we are doing our best to roll out features as soon as we can, and this specific feature will be added as soon as possible too. Though, unfortunately, we do not have ETA on the release yet.
Regards,
Bruce