51 comments found.
We just purchased this however as per the shared code it looks like an PHP application while we expected an native mobile app as per the name mentioned. Can you verify what technology is used for this.
Thank you for your purchase.
To clarify, this is not a standalone mobile app package. It is a Perfex CRM module that acts as a bridge between your CRM and our pre-built mobile applications.
You need to:
Install the module inside your Perfex CRM (PHP-based). Download the pre-published mobile apps from the App Store or Google Play. Connect the app with your CRM using the module.
Once connected, you can start using the mobile app with your existing Perfex installation.
If you need any assistance with setup, feel free to reach out — we’ll be happy to help
Thank you for the response. It seems then we purchased an incorrect thing. We need a white labeled app and not a Perfex labelled app. We need to customise the app features how is that possible.
Can you pls respond.
The white-label customization (branding with your company name, logo, etc.) is an additional service and is not included in the standard purchase.
Please contact us at support@myperfexcrm-help.freshdesk.com and we’ll share the details and pricing with you.
We’ll be happy to assist you
What is the need of selling this module then? We wanted to self customize the app and thats why purchased this module thinking that it has the mobile source code. We dont need this module anymore if mobile app cannot be white labelled.
Thank you for your message, and we completely understand your concern.
This module is designed for users who want to connect their Perfex CRM with our pre-built mobile apps without needing to manage mobile app development. It provides a ready-to-use mobile experience by linking your CRM to the apps available on the App Store and Google Play.
Regarding customization: While the standard purchase does not include mobile source code, we do offer a white-label solution where the app can be fully branded and customized based on your requirements.
If the current product does not meet your needs, please contact us at support@myperfexcrm-help.freshdesk.com — we’ll be happy to assist you with available options, including guidance on the next steps.
Thank you for your understanding.
I see you mentioned customizing your company’s branding. Does this incur an additional fee when purchasing this file?
Yes, the white-label customization (branding with your company name, logo, etc.) is an additional service and is not included in the standard purchase.
Please contact us at support@myperfexcrm-help.freshdesk.com and we’ll share the details and pricing with you.
We’ll be happy to assist you
Is there a way to change the Perfex app’s brand name to my company’s app name?
Yes, we do offer a white-label option where you can fully customize the app with your company name, logo, and branding.
Please feel free to contact us at support@myperfexcrm-help.freshdesk.com for more details, pricing, and next steps.
We’ll be happy to assist you
When we create custom fields, they appear in the tickets on the mobile app, but they don’t appear when we reply to the ticket. It’s important for us that they also appear when replying to the ticket. Is it possible to fix this?
Hello,
Thank you for your feedback.
Yes, we understand the importance of having custom fields available when replying to tickets. We’ve noted this and will be adding support for it in an upcoming release.
Stay tuned for the update, and thank you for your suggestion
Unfortunately, the demo does not work. I can open the demo and the app connects to the server, but I am still asked to log in. However, I do not have the necessary data to do so.
Hi,
Thank you for your message. The demo is working properly. Please try again using the following demo login credentials:
Email: john@myperfexcrm.com
Password: 12345678
Let us know if you still face any issues.
We’ve updated, and the latest version is giving us this problem: “No migration could be found with version number: 4310”.We tried to submit a ticket, but it won’t let us; it says our code is incorrect. Another system error. We would appreciate a solution. Regards We would also appreciate being able to do more with what we show in the app, as we don’t want to overwhelm our colleagues with files, but rather simply have tasks in the app that can be assigned, completed, and closed.
Please contact us directly at support@myperfexcrm-help.freshdesk.com regarding the migration error so we can check your installation and resolve it quickly. Kindly include your purchase code and system details.
For feature suggestions and future improvements, feel free to email us as well — we’re always working on updates and enhancements.
We’re still having the same problem, but it’s not the previous error. Now the menus aren’t appearing. We can’t work with the app. Please check it. There wasn’t a problem before. We don’t know if it’s due to the new Perfex update. But we see comments about the same problem. Thanks
the last update remove the menu on app, please check that urgent
We have already submitted the bug fix version addressing the missing menu issue.
It is currently under review and should be live by tomorrow or the next day, hopefully.
Thank you for your patience
Hello, If I purchase this Perfex CRM app, will it support all of my currently installed modules, or is it limited only to the specific features listed in the app description?
And can I use it for SAAS also?
The app supports the core Perfex CRM features that are listed in the item description. It does not automatically support all third-party or custom modules unless they are specifically integrated.
Regarding SaaS usage: the module is license-based and works for one Perfex CRM installation (one domain). Since SaaS setups usually involve multiple domains, it may not work with default configurations. However, custom SaaS integration is possible.
If you’re considering SaaS compatibility or need custom module support, please reach out to us at support@myperfexcrm-help.freshdesk.com and we’ll be happy to discuss your requirements.
hi Guys – If I buy this app can my brother who is my partner – who is also using Perfex all day for leads, invoices etc – can he use it as well ? or is it just for me ? I will have 3-5 staff members using perfex
Yes, multiple staff members (including your partner) can use the app as long as they are users of the same Perfex CRM installation. Each user logs in with their own Perfex credentials, and access is controlled by CRM roles and permissions.
Please note that one license works for one Perfex CRM installation (one domain). If you have another separate Perfex CRM installation, a separate license would be required.
Feel free to ask if you need any clarification
Demo is not working
Thanks for letting us know. The demo is live and working — please try again or access the app by searching “Perfex CRM” on the Play Store or App Store.
If you’re still facing any issues, please contact us at support@myperfexcrm-help.freshdesk.com , and we’ll assist you right away.
we interested on White Label Version Of PerfexCRM Mobile App, how to get it ? and how much does it cost? also your demo app doesn’t work , how i can try the app?
i opened support ticket 111 please response to it
Hello
Thank you for your interest. We do offer a white-label version (custom branding, your own app store accounts). Our team has already received ticket #111 and will reply to you there with pricing and full details.
Regarding the demo, the app is live — you can try it by searching “Perfex CRM” on the Play Store or App Store. If you face any issues, we’ll be happy to assist via the ticket.
Thank you for your patience.
I have an open support ticket (Ticket #101) that’s 5 days old and no response. Can you please look into it, Thank you.
We’ve replied to your support ticket #101. Please check the ticket for our response.
Thank you for your patience, and let us know if you need any further assistance.
Due to circumstances beyond our control, we’ve had to change our domain, website, etc. We can’t access our system to even submit a support ticket to get help changing it so we can work with the new host and domain. Regards
Thanks for reaching out. No worries, we can help you update everything to your new domain and host. Please share your purchase code and the new domain you want to use, and I’ll update everything from my side so you can continue working without issues.
You can share your new domain and purchase code at this email: support@myperfexcrm-help.freshdesk.com.
Once I have that information, I’ll get it fixed for you right away.
Thanks!
I have sent some pre-sales questions to the help desk. Could you please respond when you have a moment?
Sorry for the inconvenience!
We have responded to your support ticket. Please check your ticket for the update. Thanks
Yes, but please make sure to write a full answer. This is the second time you’ve only provided part of the response.
Thank you for your message and apologies if your earlier question didn’t feel fully covered. We’ve now shared the complete details, including both package options, directly in your support ticket.
If there’s anything else you’d like to clarify, I’m here and happy to help!
thnx
Glad I could help! If you have any more questions, feel free to ask.
We have sent 3 emails any chance we could get a response?
Thanks for reaching out and sorry for the delay! We’ve just replied to your support ticket with all the details you requested. Please check your inbox whenever you get a moment.
If our message didn’t come through, feel free to drop an alternative email and we’ll resend it immediately. We appreciate your patience and are here to assist you right away!
Unfortunately, I cannot create a ticket even though I only purchased it last week.
Sorry for the inconvenience! Could you please reach out to us directly at support@myperfexcrm-help.freshdesk.com ?
Our team will assist you right away and make sure everything is resolved quickly.
Great app, but:
Why can’t I upload files larger than 2 MB?
The tags are missing from the tasks.
Is there a setting for this?
Thanks!
Thank you for your kind words and feedback!
The file upload size limit depends on your server’s PHP configuration (e.g., upload_max_filesize and post_max_size in php.ini). You can increase those values to allow larger uploads.
Regarding task tags, they’re not yet supported in the current version, but we’re already planning to include them in an upcoming update.
Thank you for your kind reply.
I’ve already made the necessary adjustments on the server. Unfortunately, it’s still not working.
When I try to upload a large file, I get a message saying there’s no internet connection.
I can upload large files (> 100MB) using Perfex (browser).
We can help you investigate this issue and get it fixed. Please reach out to us directly at support@myperfexcrm-help.freshdesk.com so we can assist you further.
Good app. However, we have a comment. It could be done in a way that allows us to show different information to each of our several employees. For example, regarding tasks, the amounts shouldn’t be displayed; they should only be able to start a timer, upload photos, and comment. A greeting.
Thank you for your valuable feedback!
We completely understand your point, role-based visibility and control (like hiding task amounts or limiting actions per user) are features we’re actively improving. We’ll include these enhancements in upcoming updates to give you more flexibility for team permissions.
Does this application support all platforms, including desktops (Windows and Mac), mobile phones (Android and iOS), and tablet devices?
Thank you for your interest!
The app currently supports Android, iOS, and tablet devices. Desktop platforms (Windows and Mac) are not supported, as this is a native mobile app integration for Perfex CRM.
I’m very happy to see the myperfexcrm team join CodeCanyon. I’ve been following you, and you are a very capable Prefex CRM development team. Regarding this application, I have a few questions I hope you can answer before purchasing: 1. Does it support multiple languages? 2. Will users get all the source code? 3. What is the difference between the white-label version and this version? I know you have been providing the white-label version on your official website; 4. Does it support custom development?
Thank you, and I look forward to your reply.
William
Hello tworange
Thank you so much for your kind words and support, we truly appreciate it!
To answer your questions:
1. Yes, the app supports multiple languages.
2. You’ll receive the complete source code of the Perfex CRM module (which connects your CRM with our pre-published mobile apps on Google Play and the App Store). The app source itself isn’t included, as it’s not part of this package.
3. The white-label version includes full custom branding, your own logo, colors, and publishing under your developer accounts. The standard version here connects directly with our official, pre-published app. We sell this product only on CodeCanyon and nowhere else.
4. Yes, we also provide custom development services, please contact us at support@myperfexcrm-help.freshdesk.com for more details.
