52 comments found.
I’m very happy to see the myperfexcrm team join CodeCanyon. I’ve been following you, and you are a very capable Prefex CRM development team. Regarding this application, I have a few questions I hope you can answer before purchasing: 1. Does it support multiple languages? 2. Will users get all the source code? 3. What is the difference between the white-label version and this version? I know you have been providing the white-label version on your official website; 4. Does it support custom development?
Thank you, and I look forward to your reply.
William
Hello tworange
Thank you so much for your kind words and support, we truly appreciate it!
To answer your questions:
1. Yes, the app supports multiple languages.
2. You’ll receive the complete source code of the Perfex CRM module (which connects your CRM with our pre-published mobile apps on Google Play and the App Store). The app source itself isn’t included, as it’s not part of this package.
3. The white-label version includes full custom branding, your own logo, colors, and publishing under your developer accounts. The standard version here connects directly with our official, pre-published app. We sell this product only on CodeCanyon and nowhere else.
4. Yes, we also provide custom development services, please contact us at support@myperfexcrm-help.freshdesk.com for more details.
Hi, I have purchased and want to request cusomisation with my brand logo and colours and have it so customers can down load from app stores, please advise how i go about this, thanks
Hello @mrswickle
Thank you for your purchase and your interest in the white-label version of the app.
Please contact us via email at support@myperfexcrm-help.freshdesk.com with your purchase details, and our team will assist you with the branding, color customization, and publishing process.
I have purchase the product and I am attempting to contact support but when I attempting to enter the purchase code, I get 404 error purchase not found.
Hi,
Thanks for your purchase. For help or any inquiries please email us at support@myperfexcrm-help.freshdesk.com and our team will get back to you promptly.
Hello nice App,
1) I wondering if i purchased the code and installed
2) i can access driectly with the APP and my customers ?
3) There is whiteLabel or something so i can put my Logo ?
4) regarding buisiness scan for Lead , meeting new clients in Events , Are you working on it ?
Thank you
Hi, sorry for the delayed reply.
Answering your questions. 1. Yes, you can simply install the module, download the app from the store and connect it. We don’t have the customer portal yet, but it’s coming very soon.
2. Yes, we do have an option for a white label app. Please email at support@myperfexcrm-help.freshdesk.com for more details.
3. Scan to lead feature is in the pipeline, but we can’t say when it will be developed but eventually we will do.
Your app is very interesting; however, if add features that could significantly improve its value: like add lead by scanning business card or scan barcode to add lead ,very useful in exhibition ,
how multi user can access in server by his login credentials
Hi @vimal_bhimani2000,
Thank you for your valuable feedback!
The idea of adding leads by scanning business cards or barcodes is excellent, and we’ll definitely consider it for future updates (especially for exhibitions and events).
If you’d like to share more suggestions or requirements, feel free to reach us at support@myperfexcrm-help.freshdesk.com
Hello, I’m interested in your product PerfexGO – Native Mobile App Integration for Perfex CRM and would like to clarify a few points before purchasing: Do I need to publish the app on Google Play and the Apple App Store, or can users download it directly from the website? Is it possible to connect clients to the system so they can view their service orders and tickets? Will the app provide notifications about payments, and can clients make payments directly within the app? Thank you in advance for your reply.
Thanks for your interest in PerfexGO! Here are the answers to your questions:
The app is already published on Google Play and the App Store, so you don’t need to publish it yourself. Users can simply download it directly from there.
Clients will be able to connect and view their tickets in the upcoming customer-facing app release (planned very soon).
Push notifications and in-app notifications exist, but payments can be made through the in-app browser, just like on the web.
If you’d like more details or have specific requirements, feel free to contact us at support@myperfexcrm-help.freshdesk.com
Hi, a presales question:
I would like to know if it is possible for my clients to access via the mobile app with only certain functions enabled (e.g., everything related to tickets), while admins can see all the features of Perfex CRM or, depending on their role, also have more or fewer functions enabled.
thanks 
Hi @giulio73gi,
Thanks for your interest! By the end of this week, we’re planning to release a new version of the app with staff chat module support. The next upcoming release, expected by the end of next week, will introduce the customer-facing app where both staff and customers can login to the same app, same like in the web portal.
Hello team,
Today, the server encountered an issue with the plugin and returned the following error: <?php defined(‘BASEPATH’) OR exit(‘No direct script access allowed’); ?>
ERROR – 2025-09-15 00:41:45 -> Severity: error -> Exception: Undefined constant “AI_LEAD_MANAGER_VAL_PROD_POINT” /home/crmroyaltech/public_html/modules/perfex_mobile_companion/libraries/Envatoapi.php 111
The CRM was back up and running after renaming the plugin folder. Once the plugin was activated, the server returned a 500 error and crashed again.
I appreciate your support in resolving this issue.
Hi @hectorm64,
We’re really sorry for the inconvenience this issue has caused.
Please contact us directly at support@myperfexcrm-help.freshdesk.com with your details so our technical team can investigate and provide you with a quick fix.
Thank you for your patience and for bringing this to our attention.
hello amjad,
nice app all done as per conf but when click on scanner in crm then its showin blank now what next
Hi @stpltd,
Thanks for letting us know — here’s what’s needed to get the scanner working:
The package requires PHP 8.2+.
Make sure the GD extension is enabled on your server (required for PNG image generation). Packagist
If you’re using cPanel:
Log in and open Select PHP Version or PHP Extensions.
Ensure the PHP version is 8.2 or above.
Enable the gd extension.
Save changes and restart the web service or reload the page.
Once done, try the scanner again. If you’re still encountering issues, please reach out directly at support@myperfexcrm-help.freshdesk.com , and we’ll assist you further.
Could you confirm whether the source code is included with this purchase? Also, is the solution compatible with a SaaS deployment of Perfex CRM? My setup involves clients subscribing to my Perfex instance—would they be able to access and use the same apps provided?
Hi,
Sorry the source code isn’t included.
However, we provide a SaaS-compatible version of the app, which is also white-labeled, published on your app accounts. Please reach out to support@myperfexcrm-help.freshdesk.com to get more information about the white label version of the app.
Regards
Hi, Digital Agentur Deutschland here. We bought the System from you via Mail, and didn’t received any Updates. We contacted our Bank and i wrote you an Email about that but i did not get any reply on that.
Could you pleas take a look and get back to us?
Hi, apologies for the delay, you must have received a reply by now from our team.
Your app is very interesting; however, it’s missing some key features that could significantly improve its value:
When you create a lead, there’s no option to send a proposal directly by email. The only option available is from the invoice. Additionally, when attempting to send an email, the default email template (which is already preconfigured in Perfex according to the client’s language) does not appear. This forces the user to write the entire email manually.
I also suggest considering a more generic app branding approach, similar to what GoHighLevel has done. Their app doesn’t directly reveal that it belongs to them, which makes it easier to market and resell. If your app always shows “Perfex CRM,” it may reduce adoption. With a different, more neutral brand name, you could attract a much larger client base, especially if you continue adding new features.
Best regards,
Hi alant35,
Thanks for your valuable feedback! We’ll work on adding the option to send proposals directly from leads and improving email template handling.
Your suggestion about more neutral branding is also noted and appreciated.
We’d like to purchase your app. Can we know when it will be ready with these changes?
We’re currently interested in sending quotes directly from our phones, as we have salespeople who don’t bring their own computers.
I like the demo test as an initial version, but I’m not satisfied with the way you are presenting it. We are establishing a business, not directing our partners to a public app.
If you are willing to sell the source code so that we can customize and brand it ourselves, please let me know.
Thank you.
Hi, thanks for your feedback.
Currently, we don’t sell the source code directly, but we do offer customization and branding services.
Please contact us at support@myperfexcrm-help.freshdesk.com for more details.
It would be nice if they sold the white label version.
Hi, we do provide a white label version. Please reach out to support@myperfexcrm-help.freshdesk.com and our team will provide all the details.
Hi, Does this app work with the Perfex Saas app?
Hi, thank you for your question.
Our module is license-based, meaning each license is tied to a single domain. The Perfex SaaS module provides multi-domain capability, so it will not work with multiple domains/sub-domains. However, if you require SaaS compatibility, you can go for our branded app solution, you can reach out to us at support@myperfexcrm-help.freshdesk.com.
Thanks for your quick reply, would you please tell me how can I check the customer account access on the app?
Thanks to the designingmedia support team
Hi, thank you for your interest. The app doesn’t have customer portal at the moment, but its coming soon.
Hello, would you please tell me how can I check the customer account access on the app in your last update?
Thanks to the designingmedia support team
Hello, I have two questions and I would appreciate it if you answer them? 1) Given that Perfex supports different languages, does the PerfexGo application also support Persian language? 2) Can you provide me with a one-day test of account for the application, please?
Your earliest reply will be highly appreciated. Thanks to the designingmedia support team
Hi @sanajobsde,
1️⃣ Yes, PerfexGo supports all languages that your Perfex CRM supports, including Persian (Farsi).
2️⃣ You can try our live demo here: URL: https://demo.myperfexcrm.com/admin Email: john@myperfexcrm.com Password: 12345678
For the mobile app, simply search “Perfex CRM” in the Play Store or App Store to download it. Then log in with the above demo credentials to explore the features.
If you have any questions while testing, feel free to email us at support@myperfexcrm-help.freshdesk.com.
Hi the tasks status its showing is different than my project tasks status
Hi @shahab98,
Please send us an email at support@myperfexcrm-help.freshdesk.com along with screenshots of your project task statuses and what you see in the app. We’ll review the details and resolve the issue for you on priority.
Hi i cant open a support request it wont find my purchase code i installed the module and when i login i get resource not found error
Hi @shahab98,
This issue is often caused by missing Authorization headers on your server. Please update your .htaccess file with the following:
AddDefaultCharset utf-8
<IfModule mod_rewrite.c>
RewriteCond %{HTTP:Authorization} .
RewriteRule ^ – [E=HTTP_AUTHORIZATION:%{HTTP:Authorization}]
RewriteEngine on
RewriteCond $1 !^(index.php|resources|robots.txt)
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule ^(.*)$ index.php?/$1 [L,QSA]
</IfModule>
Then clear your browser cache and try again.
If it still doesn’t work, please reach us directly at support@myperfexcrm-help.freshdesk.com for further assistance.
Hi i emailled to you and on support page when i add my purchase code it says not found please check and fix it
olá não tive retorno sobre o marca branca
Olá @leandrostrbr,
Desculpe pela demora no retorno. Sim, ainda oferecemos a versão white label, por favor, entre em contato conosco diretamente para mais detalhes.
Hello @leandrostrbr,
Sorry for the delayed response. Yes, we still offer the white-label version, please contact us directly for more details.
