8476 comments found.
Hello, can I create my own frontend template, integrate it into my site, and still receive updates? Or do you offer a frontend customization service, as I’d like to adapt my site to a support platform like Intercom or Gleap?
Hello, @sekuretechnologies,
Could you please submit a ticket via our support system here: https://liquidthemes.freshdesk.com/support/tickets/new providing all the relevant details about the issue you’re facing? This will enable our support team to assist you more effectively.
We are committed to helping you resolve this issue and ensuring a smooth experience for you.
Best Regards,
Team MagicAI
Support System Documentation
Hi. If we take an extended license with 12 months support, the total is $154.25 Do we get a coupon for 154 or 119?
Hello, @varunkap,
You will receive a coupon valued at $119, which is the full price of the extended license. This amount is not affected by the support option you purchased.
Best Regards,
Team MagicAI
Support System Documentation
I just bought the Extended License. How can I avail for 119$ Coupons?
Please submit a ticket, and colleagues will send 
I’m reading in the comments that there’s an option to use a coupon. Where can I get it?
Another question: Can I only purchase the Add-Ons Bundle (one-time purchase) after buying the Extended License? Would I buy it directly from the SaaS dashboard (MagicAI)? Can’t I buy it together with the Extended License?
Hello, @jg_arrabal17,
Thank you for your interest in Magic AI!
As a special offer, you will receive a Magic Market Coupon with your purchase:
Extended License: Receive a $119 coupon.
Regular License: Receive a $39 coupon.
Yes you can purchase the extensions from the Magic AI SaaS Dashboard.
Best Regards,
LiquidThemes Team
Support System Documentation
If i buy extended, and get the 119 coupon. Can i use this coupon for buying the AI Agent (non released) extension?
Or better yet: until when is the coupon valid?
Hello, @VanderChoice,
Unfortunately No, you can not purchase the non released extensions.
If you purchase any license during the campaign, you can use the coupons from that campaign at a later time.
However, you should inform us if you encounter any issues while using the Coupon.
Please also note that each coupon can only be used once.
Best Regards,
LiquidThemes Team
Support System Documentation
If i buy today, until when will the coupons will be valid?
Will it be valid for a month, 6-months, a year?
Hello, @VanderChoice,
It will be valid for next 3 months of your purchase.
Best Regards,
Team MagicAI
Support System Documentation
“Each purchase made during an active promotion will include a valid coupon code.”—Please note, i did buy it during an active promotion.
“Coupons become invalid only if they are used or purchased after the promotional period has expired.”—i have a coupon that i received for buying extended in active Promo period last week. I haven’t yet installed the script, ill be installing it tomorrow, so are you saying I can’t use coupon now? That’d be crazy !
Hello, @eskimo888,
If you purchase any license during the campaign, you can use the coupons from that campaign at a later time.
However, you should inform us if you encounter any issues while using the Coupon.
Please also note that each coupon can only be used once.
Best Regards,
LiquidThemes Team
Support System Documentation
When the add-on price is $130 but the Extended License (with coupon) is $119, how will the additional $11 be handled or adjusted?
Hello, @bfact2015,
You can use the coupon to purchase any extensions in the MagicMarket. If your cart total is less than the coupon value, you pay nothing. If it’s more, you only pay the difference.
Best Regards,
Team MagicAI
Support System Documentation
Hello,
I recently purchased an Extended License intending to use the coupon on two plugins. However, the Magic AI team provided several reasons for not issuing a valid coupon, even though the one I received was invalid.
I’d like to know: if I purchase another Extended License to use on a different domain, will I receive the valid coupon this time?
Thank you for your attention, and I look forward to your reply.
Kind regards,
Hello, @Leo276,
If you purchase any license during the campaign, you can use the coupons from that campaign at a later time.
However, you should inform us if you encounter any issues while using the Coupon.
Please also note that each coupon can only be used once.
Yes you will get each Coupon with each purchased license.
Best Regards,
LiquidThemes Team
Support System Documentation
tks
You’re Most Welcome!!
Where can i buy the One-Time Purchase, with all the add-ons?
Hello, @jg_arrabal17,
Thanks for your interest in Magic AI!,
With the regular licensed version, you’ll have access to all features except the Finance, Marketplace, and Themes pages. For full access, including the ability to create subscription plans and token packs on the Finance page, you can upgrade to the extended license.
The extended license also unlocks the Marketplace, where you can purchase extensions and themes to enhance your experience.
There are two options:
One-Time Purchase: You can buy and use the extensions/add-ons individually from the Marketplace.
Premium Subscription: Our monthly subscription gives you access to all themes and select paid extensions.
Best Regards,
Team MagicAI
Support System Documentation
I’m interested in purchasing MagicAI with all add-ons and themes included in a one-time payment (no monthly subscription).
Could you please confirm if there’s an option to buy a complete lifetime bundle that includes all current and future add-ons and themes?
If so, please let me know where and how I can make this purchase, whether it’s directly on the Marketplace or through another link/package.
Thanks in advance!
Hi there,
Yes, this is possible, we have the all in one bundle on marketplace which is complete lifetime pack.
Warm Regards.
Waiting for the AI Agent plugin release to see what it can do…
Hello, @jomy8799,
Thanks for your interest in Magic AI!,
AI Agent is taking action, reporting, optimizing – it’s working like a human. Demo is being prepared.
Best Regards,
Team MagicAI
Support System Documentation
Can it create websites also
Hello, @Ndugutse1987,
MagicAI functions as a website upon installation, with an editable landing page in the frontend settings.
Best Regards,
Team MagicAI
Support System Documentation
l mean a platform like godaddy where users can design their business website
Hello, @Ndugutse1987,
Thanks for clarify, Its in our roadmap!
Best Regards,
Team MagicAI
Support System Documentation
Hello! I’m interested in purchasing the MagicAI – OpenAI Content, Text, Image, Chat & Code Generator as SaaS script.
I’ve seen that there are several add-ons or extensions sold separately. Could you please provide me with a complete list of all available add-ons, including:
their names,
descriptions or features, and
individual prices (or package prices if available)?
Also, is there any option to purchase all add-ons together in a discounted bundle or a “full/extended” version that includes everything?
Finally, I’d like to confirm whether the main script already includes all core features (text, image, chat, code generation, etc.), or if any of these require separate add-ons.
Thank you for your time and clarification!
Hello, @jg_arrabal17,
Thanks for your interest in Magic AI!,
With the regular licensed version, you’ll have access to all features except the Finance, Marketplace, and Themes pages. For full access, including the ability to create subscription plans and token packs on the Finance page, you can upgrade to the extended license.
The extended license also unlocks the Marketplace, where you can purchase extensions and themes to enhance your experience.
You can check the addons description in the marketplace on our demo site here: https://demo.magicproject.ai/dashboard/admin/marketplace
There are two options:
One-Time Purchase: You can buy and use the extensions/add-ons individually from the Marketplace.
Premium Subscription: Our monthly subscription gives you access to all themes and select paid extensions.
Best Regards,
Team MagicAI
Support System Documentation
Hi Team, Will the AI Agent demo be released sometime in Nov? Thanks
Hello, @lukeybtc,
Our development team is actively working on the upcoming updates and the new AI Agent. While we don’t have an exact release timeframe yet, we expect them to be available soon. We appreciate your patience and encourage you to stay tuned for further updates.
Best Regards,
Team MagicAI
Support System Documentation
Thank you
You’re Most Welcome!!
Please can you add new plugin for AI Powered Video And Audio Summaries And Transcripts Generator
Hello, @anthonysinclair,
Thank you for sharing your suggestion—we truly appreciate your input! To help us track and consider your idea, please submit it as a feature request on our community page here:: https://community.projecthub.ai/c/feature-requests/5
We gather all feature requests from this platform.
Best Regards,
Team MagicAI
Support System Documentation
will the AI agent be able to generate/edit images, and videos? it’s a chatbot based?
Hello, @mydaw,
Thanks for your interest in Magic AI!,
AI Agent is taking action, reporting, optimizing – it’s working like a human. Demo is being prepared.
Best Regards,
Team MagicAI
Support System Documentation
- kindly address ticket – 54713.
- just one small clarification – i understand there is 2 day support response. when we upgrade to next version will it still by any chance go through license activation dependencies where in site will be down and we have to raise case and wait for activation again n again ?
- because i came across some comments in here that its failing every upgrade/update
There are currently no issues with the update process. However, on rare occasions, a server-side error (such as a max execution time limit) may occur which is beyond our control.
We strongly recommend keeping a backup beforehand so that, in the unlikely event of an issue, you can easily roll back easily.
please be so kind to check this ticket – #54612
Hello, @workservermc,
We’ve successfully received your support ticket (#54612). Please note that our support system processes requests in the order they are received. Once the earlier tickets in the queue have been resolved, one of our support engineers will review and respond to your inquiry.
Thank you for your patience and understanding.
Best Regards,
Team MagicAI
Support System Documentation
Cetive Suite what Default StableDiffusion Image Model need?
Hello, @agencjaseven,
Creative Suite is a powerful add-on designed to streamline your creative workflow. It allows you to generate high-quality images using integrated AI engines and then refine them with built-in editing tools — all in one seamless experience. Whether you’re crafting marketing materials, product visuals, or social media content, Creative Suite empowers you to turn your ideas into polished visuals effortlessly.
For more information, please refer to the Magic AI Documentation here: https://docs.magicproject.ai/creative-suite/
Best Regards,
Team MagicAI
Support System Documentation
Hi, I bought MagicAI standard license a long time ago and have not registered/used it for any domain. I want to install the MagicAI standard license on a domain and say if I want add AIchatPro extension, can I be able to use AIchatPro interface with the chatbot training function like train the chatbot base on website URL, PDF etc… Please let me know so I will buy the ChatbotPro extenstion for the Magic AI standard license installation for my new project. Thank in advance for your guidance and assitant. Regard, Dan
Hello, @danau,
The Extended License unlocks the Marketplace not the Regular License, where you can explore and purchase extensions and themes to enhance your Magic AI experience.
Please note that paid extensions are not included with the Extended License and must be purchased separately.
ChatPro is not a chatbot extension. It provides the AI chat functionality, whereas the chatbot features are offered separately through the External Chatbot extension.
Best Regards,
Team MagicAI
Support System Documentation
Please can you help us update the home page, it really looks old and
Hello, @zealtech15,
Could you please submit a ticket via our support system here: https://liquidthemes.freshdesk.com/support/tickets/new providing all the relevant details about your concerns? This will enable our support team to assist you more effectively.
We are committed to helping you resolve this issue and ensuring a smooth experience for you.
Best Regards,
Team MagicAI
Support System Documentation
do you have a mobile app for tMagic AI
Hello, @zealtech15,
Yes, please refer to the main page here for all the information related to the Magic AI Mobile App: https://mobile.magicproject.ai/
Best Regards,
Team MagicAI
Support System Documentation
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