2847 comments found.
Hi, I can’t generate App Builder Key & Secret. It shows me an error “Request failed with status code 500”. I already excluded the paths from the LiteSpeed cache plugin.
I am using the Appbuilder Version 5.5.8, Cirilla-4.3.2 version. And WP version 6.9 Why is this error showing? And please solve this issue ASAP.
Hi
Please try deleting the App Builder and Push Notification plugins and then reinstalling them.
If the issue is still not resolved, please let me know here.
Thank you so much
Thanks, It works.
The app is stuck in the splash screen and I only just had it launched. Now the client is complaining bitterly. The new feature you had doesn’t work. When i try to generate the app builder key, I get this error: Request failed with status code 500. Check here: https://drive.google.com/file/d/1Ndtkn5sudPPd7buZtTx3cfu9f-z19kvA/view?usp=drive_link. And when i roll back to the previous version to keep the app working, it seems to update back to the new version on its own even when auto update is turned off and back to the problem. Please resolve it.
Hi
Please try deleting the App Builder and Push Notification plugins and then reinstalling them.
If the issue is still not resolved, please let me know here.
Thank you so much
When using Cirilla source code v4.3.1 or lower, please use App Builder v5.5.6 and Push Notification v2.0.3.
The latest versions of the App Builder and Push Notification plugins are only compatible with Cirilla source code v4.3.2 or higher.
Your app backend is causing heavy loss for me. App is stuck on start and no api nothing is loading now. Probably since 2 weeks.
{ “code”: “app_builder_rest_cannot_view”, “message”: “Sorry, you cannot list resources.”, “data”: { “status”: 401 } }
Kindly respond here as this is an issue from your end and won’t be paying to extend support as I never used your support even on paid time.
Hi
We’re very sorry for the inconvenience you’ve experienced. Last week, we upgraded the app builder and the Cirilla source code to improve security and prevent API spam. If you’re using an older version of the Cirilla source code,
Please use AppBuilder v5.5.6 and Push Notification v2.0.3.
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Additionally, you can view the latest updates here. https://appcheap.io/changelogs-cirilla-v4-3-2/ https://prnt.sc/rp3wkJ5Nf_y0======
If your issue has not been resolved yet, please let me know here. Additionally, once your issue has been resolved,
we kindly ask you to update your review.
Once again, we apologize for the inconvenience you experienced.
Best regards
Hi, I really need your help. My support period has expired and I understand that, but I am facing a serious issue with the Cirilla app.
Please check this screenshot https://prnt.sc/qU5b0SzMS7RvMy app is not generating the app key and I have already purchased two licenses. Neither of them is working and I am completely stuck.
I would be grateful if you could please guide me or help me fix this issue. I am requesting your support because I cannot proceed without the app key.
Hi
Please try deleting the App Builder and Push Notification plugins and then reinstalling them.
If the issue is still not resolved, please let me know here.
Thank you so much
thank u so much for helping me, the issue resolved immediately after deleting and reinstalling it, thank u so much
one new issue started in contact us section i just changed latitude and longitude but the map vanished from the app, please help
Please record a detailed video showing the steps where you encounter the issue so I can check it.
please see this – https://prnt.sc/GngThq43QIXn
i just changed latitude and longitude, nothing else and map vanished from my app, it is showing in app builder on WordPress but not in app
one more very critical issue – on home of my app all post snippets are loading correctly, but on clicking on post white blank screen comes
I need you to provide some private information, so please create a ticket so we can discuss this further.
https://admin.appcheap.io/ticketthank u so much or helping, please see this – https://prnt.sc/WhLI4KFCZq9c
i raised only 1 ticket and now i am not able to raise new ticket can u please give it through email bhanusrivastav7@gmail.com
You need to renew to receive the best support
https://admin.appcheap.io/pricing-buildHello Team,
Are there any plans to integrate WooCommerce Subscriptions plugin? This has been requested a couple of times already by your customers I hope you can integrate it thank you!
https://woocommerce.com/products/woocommerce-subscriptions/Hi, I have a few questions before making a purchase:
Can this script be used with any WordPress website, or is it mainly focused on WooCommerce?
Is it possible to add custom menu links in the app’s side drawer instead of product categories?
Can it be used as a directory listing app, with layouts that can be customised?
Will the website’s homepage blocks and sections be visible on the app’s homepage?
Hi
1. This script is mainly focused on WooCommerce.
2. Yes, you can fully customise the side drawer menu.
3. Currently, we do not support this yet. However, we are developing a dedicated project for a “Listing App”, and it will be released soon. It will support MyListing, ListingPro, Motor Theme, and many other themes as well.
4. The app’s homepage is fully customizable.
Thank you so much
There’s a bug in the app when using WooCommerce Appointment (BookingWP) when our product has a required add-on field.
When a customer places an order, the product isn’t added to the cart, and an error message appears saying “This field is required,” even though the field has been selected. The selected date is empty, but the item isn’t in the cart due to this error.
I’m using the latest version of BookingWP 4.26.4. This is a bug; it didn’t happen before, with version 4.22.0. Unfortunately, I can’t roll back the plugin because it won’t be compatible with the latest WooCommerce update.
And another issue: when the add-on field is displayed as a “dropdown,” the selection fields overlap with the softtouch buttons on Android.
Oppo Reno 8T, Android 15
Should I make a video showing both errors?
Hi
Thank you for reporting. We will check it and notify you once we have the results.
Thank you
Thank you for your response. I’d like to confirm that this error isn’t limited to the booking product type. It occurs across all product types with the required “Woocommerce Product Add-On” field.
has this issue been resolved in the last patch?
im still waiting for this… my app became useless because of this..
still waiting for your investigation
hmmm
Dear Appcheap Team,
I purchased the paid Cirilla code from CodeCanyon and have been using it with your “Push Notification for Mobile and Web app” WordPress plugin.
However, this plugin has had a long-standing vulnerability reported by Wordfence and Patchstack – specifically, a missing authorisation issue in version 2.0.3 that exposes user security.
Similarly, your App Builder WordPress plugin also has a lot of issues.
I request you to release a patch for these issues at the earliest, as it impacts the security of paid users like me.
Looking forward to your prompt action. Once the issue is resolved, I will update my rating accordingly.
Hi
Sorry for a late reply.
Thank you for reporting the issue. We are currently updating the plugins and will notify you as soon as the update is released. We appreciate your patience.
Thank you so much
Hi
We have upgraded the system. Could you please let me know whether you have already upgraded and are using our system?
Are you experiencing any issues while using our latest version?
We would really appreciate your feedback here.
Best regards
Once your issue has been resolved,
we kindly ask you to update your review.
Once again, we apologize for the inconvenience you experienced.
Best regards
i wanna go for the prfessional plan so i can build for ioS. But I wanna find out if I will be able to push the app from appcheap to App Store?
Hi
Sorry for a late reply.
You can completely upload the app to Google Play and the Apple App Store by yourself. If you encounter any issues, we can assist you.
Thank you
i do not have a MacBooks so I won’t be able to build the app or upload it myself. But from your video, it looks doable uploading the app directly from appcheap with the professional plan. But i am seeing that distribution app is marked X in the pricing so I am confused. I do not want to make any purchase I can’t use.
Sorry for a late reply
You can try and use our system, and there we will assist you in publishing the app on Google Play and the App Store.
Thank you
this documentation about woocommerce booking is not clear :
https://ibb.co.com/ynzNy26Nwhere can we find “product page” in project ?
I tried to find the requested data to copy and paste, but everything was already imported into the project by default.
Even the WooCommerce package is already in pubspec.yaml.
Is this documentation still valid?
The installed version of App Builder – Create Native Android & iOS Apps On The Flight (5.5.4) has a known security vulnerability
Hi
Can you provide me with detailed information so I can check it?
Thank you so much
Sorry for a late reply.
Thank you for reporting the issue. We are currently updating the plugins and will notify you as soon as the update is released. We appreciate your patience.
Thank you so much
Hi, Please upgrade source code in these 2 files. change file_picker ^5.2.10 to 8.1.6 in flutter_webview_plus/pubspec.yaml file And also please provide support cirilla code support for secureapplication also
Hi
We will update it in the next version.
Thank you
Hello Team,
Experiencing these in all of my installations:
PHP Warning: Undefined array key “status” in /wp-content/plugins/app-builder/includes/Di/Service/Api/Cache.php on line 46
This problem is causing high CPU and RAM usage, making the website very slow, and I don’t know why.
Can yo let us know how to fix this? thank you
- I used the latest version of your plugin.
Hi
Please try disabling the feature here and check. https://drive.google.com/file/d/1MIekzii8eR4dolktedhiMwNsIX0mClgB/view?usp=sharing
Did you try deactivate all plugin except App builder and WooCommerce and test?
Thank you
Could you create ticket to we can talk more? https://admin.appcheap.io/ticket
to @martinswrites undelivery and spam email is not affect by this app.
its your server. you need to config it right. untill mail like google etc recognize the mail from your server is not spam.
I am having my forgot password mails marked as spam and undelivered even from my smtp all set up and tested. Can you create way to provide room to edit the subject and body of the forgot password email? Or just provide Actions to link to the forgot password page on the website or webview of that page so the website handles the forgot password recovery because that works just fine. Please treat as urgent. USers are complaining. Also can you update or show how to update the Google login/register icon? It’s pretty outdated.
well to @IamDangerous. i need a way forward. i cant control what my server chose as spam. i should be able to choose to make changes from the app like the message being sent or provide an alternate way to recover passwords or turn it off.
Hello Team,
Experiencing these in all of my installations:
PHP Warning: Undefined array key “status” in /wp-content/plugins/app-builder/includes/Di/Service/Api/Cache.php on line 81
Can yo let us know how to fix this? thank you
Hi
Please try disabling the feature here and check. https://prnt.sc/rp3wkJ5Nf_y0Or
Did you try deactivate all plugin except App builder and WooCommerce and test?
Thank you
hello Team,
Cant see the print.sc link can you resend it? Thank you
Hi
Please check again: https://drive.google.com/file/d/1MIekzii8eR4dolktedhiMwNsIX0mClgB/view?usp=sharing
Could you create ticket to we can talk more? https://admin.appcheap.io/ticket
Hi
We appreciate your contribution/idea.
Thank you
Thanks, will wait for your updates on app builder, as iam planning to buy one more license in near future.
She work thanks
Hi
If you encounter any issues, please create a ticket here so we can discuss them further.
https://admin.appcheap.io/ticketThank you
Free Shipping Banner documentation is not clear :
https://appcheap.io/docs/cirilla-developers-docs/features/free-shipping-banner/how the banner work and count how many $$$ customer add to cart to get free ship.
Hi
I am updating the document.
Please wait for me
Thank you
Hi
I’ve updated the documentation.
Thank you