How can I get support?
Our dedicated support team is available through our ticketing system for any assistance you need.
Submit a ticket here: https://admin.appcheap.io/ticket. Each purchase includes six months of standard support.
If your support period has expired, you can extend it here: https://admin.appcheap.io/pricing-support.
Is WordPress required for the Cirilla App to function?
Yes, WordPress is required. The Cirilla App includes the App Builder plugin, which you install on your WordPress site to manage and synchronize content with the mobile app. The native mobile app is then built on your computer and can be published to the Apple App Store and Google Play Store.
Do I need an extended license for my app?
It depends on your app’s usage model. If users are required to pay to use the app, an extended license is necessary.
What is the Build Cloud Service?
The Build Cloud Service allows you to build your app directly from the web, eliminating the need to set up a Flutter environment on your computer. This service supports both iOS and Android builds, streamlining the deployment process. An additional fee applies, separate from the initial purchase.
Check out these videos to see just how easy it is to build an app with the Build Cloud Service:
For detailed pricing options, please visit our pricing page. https://admin.appcheap.io/pricingHow can I build the app after purchasing the source code?
After purchasing the source code on Codecanyon, you can download it and freely build the app on your computer by following our documentation: Cirilla Developer Docs.
What does the App Builder plugin do?
The App Builder plugin helps you configure and preview changes to your app in real-time. It provides an easy way to see how your app will look and function as you make updates.
How do I release my app to the Apple App Store or Google Play Store?
To release your app to the Google Play Store or Apple App Store, you need to build the native files either on your computer or by using our cloud build service. After building, you can upload the app to the respective store for release.
Do I get any free builds with my purchase?
Yes! With each purchase, you will receive 10 free Android builds. If you need to build for iOS, you can upgrade your plan to gain access to iOS builds.
What is the cloud build service?
Our cloud build service allows you to build your app in the cloud using our system, so you don’t need to set up the environment on your local computer. It’s an easy way to build your app without any setup hassle.
Do I need a license for multi-language support in the app?
Most multi-language plugins require a license. However, if you need multi-language functionality without translating specific content like posts, products, categories, or terms, the Cirilla app already provides this feature.
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