198 comments found.
What is next on road map ?
Currently, our roadmap includes Referral and Loyalty Points, Gift Cards, Membership and Recurring Booking features, along with Code Optimization and Stability Improvements for enhanced performance.
Hello, Please submit a support ticket at Desky Support. Our support agent will help you with that.
Support portal: https://iqonic.desky.support/
Thank You!
Is the Midtrans Indonesia Payment Gateway incomplete?
There are no user instructions.
Hello,
Midtrans payment gateway is implemented in our product. You can check in our product demo.
Are vendors not given the option of bank transfer payments for subscriptions??
Currently, there isn’t a direct bank transfer option available for vendors during subscription. However, the admin can manually record payments by selecting the vendor, subscription type, and date from the backend.
Hi, I am giving 5-stars to Frezka team for providing me with excellent support and resolution to my issues with the app recently. Encountered with few glitches and some misunderstandings, but later have been beautifully resolved by Jinal & Raju.
Even though they are relative new but I personally believe that they are truthful in their efforts to deliver the best products and services.
So, there it is, I’m glad that I picked Frezka and looking forward for a long lasting relationship with Frezka.
Thank you so much for your wonderful feedback and 5-star rating! We truly appreciate your kind words and are glad to know that our team — especially Jinal and Raju — could resolve your concerns effectively. Your trust and support motivate us to keep improving and delivering the best experience. Looking forward to continuing this great partnership with you!
Pre-sale questions
Do yo support these 1. SaaS? and resell it to other clients on monhtly package? 2. WhatsApp intgration? 3. Webhooks and APIs 4. point the client subodmain?
SaaS & Reselling Yes, our platform supports SaaS. You can resell it to your clients and charge them monthly.
WhatsApp Integration:: Yes, WhatsApp notifications/messages are supported through Twilio WhatsApp API.
Webhooks & API:: Webhooks are under development and already added to our roadmap.
Client Subdomain Mapping:: Currently, we do not provide automatic subdomain allocation for each vendor.
However, we do support a vendor slug system, where each vendor gets a unique URL structure like: yourdomain.com/vendor-name
May I check when the webhooks will be ready?
The webhook feature is currently under development. We don’t have an exact release date yet, but it’s already on our roadmap. We’ll notify users once it’s released.
Please help me install it on my hosting, a VPS with cPanel. My installation failed.
I’ve also submitted a ticket.
We’ve received your ticket. Our support team will get back to you shortly and communicate with you directly through the ticket.
Okay tq bro
Are vendors not given the option of bank transfer payments for subscriptions??
Currently, there isn’t a direct bank transfer option available for vendors during subscription. However, the admin can manually record payments by selecting the vendor, subscription type, and date from the backend.
Hello Team,
I encountered an issue while creating a new branch through the vendor login. I successfully added a new manager and filled in all required details. However, when I attempted to log in using the manager’s credentials, the system displayed an “Unauthorized” error, and I was unable to access the account.
Could you please confirm if there’s a different login flow or any additional step required for activating manager accounts? Kindly look into this at the earliest as it’s affecting access setup.
Thank you for your prompt assistance.
We’ve received your ticket. Our support team will get back to you shortly and communicate with you directly through the ticket.
When creating a vendor manually using a manual payment, there are several issues:
Clicking “Approve” doesn’t visually change anything, the button remains visible.
A subscription is created, but the pending payment entry stays there with the same details.
If you click “Approve” multiple times, it creates multiple active subscriptions, while the pending one never disappears.
The vendor created through this process can access their dashboard, but cannot make any changes. They get the error message:
“Access denied, please check your subscription.” However, in Settings, the subscription appears as valid.
Also I noticed that the Webhooks integration is available in the Integrations panel, but it doesn’t seem to be working. Even after enabling the “Custom Webhook Notification” option and providing a valid content key and URL, no requests are being sent when events occur.
Additionally, I couldn’t find any documentation explaining which events trigger the webhook (e.g., new vendor registration, payment approval, subscription changes, etc.). Could you please point me to any existing documentation or clarify what events should currently fire the webhook?
It would also be very useful if vendors could have access to their own webhooks, allowing them to integrate Frezka with external services (for example, their CRM or automation tools). This would make the platform much more flexible and integration-friendly.
We’ve received your ticket. Our support team will get back to you shortly and communicate with you directly through the ticket.
I’ve recently performed a fresh installation using the latest update, and I haven’t encountered the previous issues.
However, I did notice a new issue with the country selector (the phone flag/dial code doesn’t save correctly). It would be really helpful if more detailed documentation or troubleshooting guidance were available for cases like this, rather than requiring full cPanel access for every investigation.
For security reasons, I even had to set up a separate cPanel account to safely provide access for support. Clearer technical documentation would make the process much smoother and safer for everyone involved.
Thank you for the update, and we appreciate you sharing your feedback.
We’re glad to hear that the latest installation resolved the previous issues. Regarding the new issue with the country selector (phone flag/dial code not saving correctly), we sincerely apologize for the inconvenience.
We take this seriously — our team will fix this issue in the code and release an update. Along with the fix, we will also provide clear step-by-step technical documentation so that you can resolve such issues without needing to share cPanel access.
We respect your concern about security, and we appreciate the effort you took to set up a separate cPanel account. Improving our documentation to reduce such situations is now a priority on our side.
Thank you again for your patience and for helping us improve the product.
What is the diff between Frezka SaaS – Spa & Salon Management Software | Launch Your Own White Label Platform (Laravel) https://codecanyon.net/item/frezka-saas-software-for-salons-and-spa-businesses-in-laravel/57127422/ Frezka – Spa & Salon Management System (Appointments, Multi-location, Billing, Subscription) https://codecanyon.net/item/frezka-powerful-flutter-solution-for-salon-and-spa-business/46312310
The regular Frezka product (in mobile section) is designed for a single salon owner to manage multiple locations under one account. In contrast, Frezka SaaS (in PHP script section) is a platform where a super admin oversees everything, allowing multiple salon owners to register their salons and operate independently.
Hi, I’ve read the comments where you mentioned that the Regular License can be used for SaaS projects. Before purchasing, I’d like to confirm this specific scenario:
I plan to deploy one SaaS instance for one client. That client will onboard multiple spas/salons under the same platform, and each of them will charge their own customers for bookings using their own payment gateways.
Given this setup, do I still only need the Regular License, or is the Extended License required to comply with Envato’s rules (“if end users are charged → Extended License”)?
I just want to be 100% sure before buying.
Thank you for your interest in Frezka SaaS.
For your described use case, you do not need to purchase an Extended License — the Regular License is sufficient. Under the Regular License, you can deploy one SaaS instance for a single client, and that client can onboard multiple spas or salons under the same platform.
We also provide 6 months of free support with the Regular License.
If you have any further questions or need customization, feel free to reach out — we’ll be happy to assist!
I hope this message finds you well. Could you please provide clarity on when your next product update is scheduled? Additionally, I would appreciate a brief overview of what key features or enhancements will be included in this upcoming release, if such information is available.
Thank you for your interest! Our upcoming roadmap includes Optimization & Stability Improvements, Referral Points, Gift Cards, Memberships, and Recurring Bookings.
Hello,
I’m reinstalling the script in a directory (mydomain.com/app/). The installation completes, showing me the admin login information, but when I try to access the site, it shows me the installation wizard again and I access the login URL, and it shows a 500 error.
In php.ini, configure the following line: output_buffering = 4096.
How do I fix this issue since I can’t move forward with the project?
Thanks!
Hello, Please submit a support ticket at Desky Support. Our support agent will help you with that.
Support portal: https://iqonic.desky.support/
Thank You!
Any plans for Mercado Pago/Stripe/Pagar.me gateways?
Hello,
Thank you for your query.
Stripe is already implemented in our product, and you can explore it in our demo.
Mercado Pago is already planned and included in our roadmap for a future update. As for Pagar.me, we will review its feasibility, and if possible, it will be added to the roadmap as well.
We appreciate your interest and feedback.
Can I install it in a folder, for example mydomain.com/app/ ?? and then create a subdomain app.mydomain.com and point it to that folder?
My idea is to install a WordPress root to create the main page or landing page, and for the app to be in a folder mydomain.com/app/
Hello,
Yes, absolutely you can install the application in a subfolder. If you plan to keep WordPress at the root (for your main or landing page) and the Laravel app inside mydomain.com/app/, simply set the document root of your subdomain (app.mydomain.com) to point to that subfolder. This setup will work perfectly fine.
Thank you.
Thanks!!!!
Glad to hear that! If you need any further assistance during the setup process, our team will be happy to help anytime.
Hi,
I’m trying to install a Laravel-based application on my hosting. The installation wizard runs correctly, but when I click the Install button, I get this error message:
419 Page Expired
Could you please help me check what might be causing this issue on the server?
Thank you,
The “419 Page Expired” error usually occurs due to a server-side configuration issue. Please update your PHP configuration as follows:
1.Open your php.ini file.
2.Set the following value: output_buffering = 4096
If the issue still persists, please generate a support ticket so our team can assist you further and check the configuration directly on your hosting environment.
Thanks!!!
Thank you for the update. We’re glad the solution helped. If you face any further issues during installation, please feel free to open a support ticket so our team can assist you further.
hi, is i t possible to have the customer account login same as their login on my wordpress site?
Directly using your existing WordPress user accounts to log in to our system isn’t supported by default. However, we can review your WordPress database structure to check whether it’s possible to export or integrate your user data into Frezka SaaS.
Please share your database structure or open a support ticket, and our team will guide you further after reviewing it.
Hi,
can vendor / salon add package . The pacakge is like a credit,
example package a is 5 time hair wash. So vendor can assign the package to customer, everytime customer visit, deduct the package, and vendor can check the balance of the package, package log
Currently, our system does not include a package or credit-based system. However, this feature is already in our roadmap and will be added in upcoming updates.
Hello possible to add other language ? For exemple FR language ?
Yes, it’s possible to add other languages such as French (FR) to your project. Please follow the instructions in our documentation for language setup.
https://documentation.iqonic.design/frezka-saas/faqs/how-add-a-new-language-into-admin-panelIf you still face any issues, please generate a support ticket, and our team will guide you through the process.
I have already bought Freska. Do I need to buy this separately or its the same?
Frezka and Frezka SaaS are two different products. So yes, you would need to purchase Frezka SaaS separately if you want that version multivendor website.
Ok. Could you give me an approx timeline for the mobile apps for the SaaS version?
Currently, we do not have any plans to add a mobile website for the SaaS version; we only have a user website for the SaaS platform.
This item was featured on CodeCanyon
Power Elite Author
Contact the Envato Market Help Team
