332 comments found.
Hi guys,
I purchased the wrong plugin, I need the Gravityforms add on and not the WOO. Can we change this?
Hello!
Please send me a private message via a form on my profile page. I will try to help you.
the plugin is not working unfortunately. it shows incorrect flags and not confirming correct phone number!!!! Please reply asap!
Hello, sorry for the delay. I have replied to your email privately.
Goodday sir we have sent 2-3x request for support but don’t receive any response! Contact us by email at info@oj-exclusive.com or whatsapp at +31655523640
it says phone number is a required field
Hello, sorry for the delay. I have replied to your email privately.
Goodday sir,
We have the international phone input and would like it to work on our new website. We use woocommerce checkout field editor pro.
Currently we get the notice: Billing Phone is a required field.
Any idea how to resolve?
Hello, thanks for the message.
Please send me a private message via a form on my profile page. It may be a conflict with a theme you use.
Добрий день, Олександр!
1) Помітив помилку в роботі плагіну. Клієнт ввів номер телефону 051112233 (без одного нуля 050), і перевірка додала наперед ще один нуль 0051112233 і пропустила як вірний номер.
2) Зробіть, будь ласка, номер телефону плейсхолдером, бо таке враження, що номер телефону вже введено.
Привіт. Дякую за зауваження, спробую виправити в наступному оновленні.
Hi There. Can you please tell me if you have any know issues with Avada’s custom layout checkout?
Hello!
Hmm, I don’t have any Avada-related problems from the clients. Do you have a specific question?
Nope, not yet. I’ll grab and test it. If I do run into theme related issues, can you provide support?
Yep, not a problem. I’m here to help if you need me.
Олександр, добрий день! Підкажіть, будь ласка, як можна зробити, щоб поле billing_phone було однакового розміру з усіма іншими полями. Зараз йому присвоєно ліве положення з розміром +-50%, але десь в коді поле має свої розміри.
Доброго дня Ігоре, а напишіть мені в приват будь-ласка (форма на сторінці профілю), і прикладість лінк на ваш сайт, я гляну яка там тема і напишу який css додати.
Добрий вечір! Ви отримали в особисті від мене листа?
Привіт, дивно… я був впевнений що відповів але тепер не точно не пам’ятаю…
Спробуйте будь-ласка написати ще раз через форму.
Hey there, I recently purchased your awesome plugin! Great work! Could you please guide me on how to remove the default number that appears in the phone field? Thanks in advance for your help!
Hello, thank you very much for the kind words.
You could try adding a CSS snippet like this: https://pastebin.com/SiX5bZ9v
Hi there,
After updating your plugin WooCommerce international phone input to 2.18 I always get a red x after phone input.
Is there any new setting or plugin incompabilities you know of? I use Avada Theme together with WooCommerce and a bunch of other plugins.
Next question is I made copy of my website and purchased a 2nd licence, but where and how I can set it?
Thank you in advance
Best regards Jannis
Hello Jannis,
I can take a look at it. It could be a theme incompatibility issue.
Please send me a private message via a form on my profile page so we can continue the discussion.
Thank you!
Hi Alex! I would like to ask you, have you added this option to your plugin since 2023 what we were talking about back then?
“Please help me how can I disable the plugins’ feature to hide the Place order button when the phone number format is wrong? So I would like the message to appear beside the field (like it does now) but the Place order button to remain on the page even if the phone number entered is wrong, Please give me a code snippet to do this. Thank you in advance!
alex91ckua AUTHOR
about 2 years ago Flag Hello, I will add this option soon. However, if you need it urgently, then the easiest way to do it via code is to replace these two occurrences from “disabled” to “enabled”: https://prnt.sc/b7oaxvpd4FJ9"
Hello,
Unfortunately, it has not been added yet. However, you can add this small js snippet into your theme, and it should fix the issue.
https://pastebin.com/VMBYH47SCorrect Russia title on settings page 
Pls
Hello, when loading the checkout page for a registered customer, the phone field is loaded by woocommerce with the international prefix allready stored and we need to edit the phone number to validate it (get green chexkbox). How can we fix this? Thank you
Hello,
Sure thing, I can take a look at it. It could be a theme incompatibility issue.
Please send me a private message via a form on my profile page so we can continue the discussion.
Thanks!
Thank for your answer, I’ve sent you a message in the same day.
I’ve just replied. Thank you.
Hello, I have another question. Is it possible to test your plugin with a successful payment? I need to verify how the phone number is stored in the client information and the database. Do you have any details about this?
Hello,
It will look like this (in national format): https://share.zight.com/Wnu5A5QE
Hi I have two questions, if there a way to edit de input for a specific country, I need to add a extra number for my Crm, for example Mexico its +52, but to this work well, I need to be +521, and my second question is if this works good with cart flow?
Hello, the plugin uses “Google phone lib” to work and validate the phone numbers, you can play with that here: https://demo1.alex-masliychuk.com/shop/
Just add a product and go to checkout. There, you will see a phone input.
Hello, I do not want a phone number to appear here before the customer enters the number. I want only the word phone to appear. https://tootfunyachts.com/checkout/ I n check out page
Nobody answers
Hello. Please send me a private message via a form on my profile page.
The plugin is not working as expected at all the flags us pixled and ugly and covering the filed
Hello, thanks for the message. Could you please send me a private message via a form on my profile page? It may be a conflict with a theme you use.
Sure message sent I use woodmart theme
When the phone field is prefilled it is set to error by default. For example, the user must delete the last digit and put it back to validate it.
Got the same error
Please let me know when this will be fixed
Hello, thank you for the message. Could you please send me a private message via a form on my profile page?
private message sent.
When the phone field is prefilled it is set to error by default. For example, the user must delete the last digit and put it back to validate it. How can I avoid this inconvenience? Thank you
Hello, thank you for the message. Could you please send me a private message via a form on my profile page?
The plugin not supporting RTL,
The phone numbers overlap with the country flag image, making it completely impractical.
As it showing in this picture https://i.imgur.com/iOlObnu.pngHello, it looks like a small incompatibility with a theme you use. Could you please send me a private message via a form on my profile page?
Please don’t forget to add your website URL so I can check the code.
Thank you.
A message containing website data was sent in a private message. Please respond.
The plugin is checking if billing_phone is valid (even if I disable it) than it’s disabling the place_order button no matter if the phone is valid or not.
I can enable place_order button just if I select other payment gateway than select the previous selected.
I’m losing sales because of it
6 days later and no answer…
Hello, sorry for the delay, usually the response time is up to 5 days.
Could you please send me a private message via a form on my profile page? I will take a look at it and try to help you.
I’ve sent you the private message before I’ve sent the message here. It was more than 8 days ago. Please don’t get me wrong, I just want the plugin working properly
I’ve downgraded to 2.1.7 and it worked. Version 2.1.8 phone formatting wasn’t being loaded on mobile browsers, keypress function wasn’t being called and it wasn’t deleting “(” from the phone_billing field, for example.
2.1.7 version isn’t working on Safari
