5004 comments found.
I can see Last Update 4 November 2025
What bugs were fixed ? are birthday messageins sending automatically now? Can we now mention fees balance in SMS Alert ?
This is a bugs fixed update. Changelog: https://support.ramomcoder.com/knowledge-base/article/school-version-7-1
Ok, cool. I have done a Money Transfer Feature that allows for moving funds from one account to another. Will you like me to share with you ? If yes, how ?
For any technical support, please open a ticket on our support portal https://support.ramomcoder.com
1. When a promotion is done, the lasted academic session reports/scores are gone, why? 2. For checking of results frontend. only academic session is active, no exam term, which should always be constant when set by admin, so the only thing changing is the academic session, why is that? rectify
Thank you
Hello sir,
1. I didn’t understand your question. Are you talking about the new update?
2. We will discuss this with our team.
In future if you face any problem, we provide customer support through our support portal https://support.ramomcoder.com so please open a support ticket for your issues, our technical team will be happy to assist you and solve it.
Kind regards.
In case you’ll be getting this product, plan to support yourself have been on Codecanyon for more than a decade and can tell you this is the worst support have seen.
Please share your ticket number.
how to reset password of an employee by admin or super admin?. I have thoroughly checked you demo but nothing found…
See the screenshot: https://prnt.sc/Iv1rk3EtcOJ3
I will suggest…and ask the codecayon communities to delist this product or it author …. Because I can tell you for a fact that Ramom coder is looking like a seriously bad product… with bad support system…..
We have already resolved your issue from our side. However, if the issue is related to your server, we are unable to provide assistance.
Thank you.
Not able to update the student’s Profile. While updating the student profile like the photo or mobile number. the profile not saving the changes. it showing registration no already exists. Please let me know the option to resolve this. My ticket Id: 598
Sir, replied to your ticket.
replied
Ok Sir.
i updated the login details which you asked. please resolve the issue
dear team. waiting for your reply
Ok.
Sir, already replied to your ticket.
still waiting for answer the ticket no Request #594 from last 3 days please solve the license issue ramom multi branch and other addons.
Sir, replied to your ticket.
As a friendly reminder, your support period has expired, so you should consider renewing your support before posting new comments / support email, more info about item support can be found by clicking here
hello i already purchased. after success installed, every time i open homepage always redirect to login page. how to solve this?
Hello Sir,
Sorry for the late response.
Just follow the two instruction
1. See the screenshot: https://prnt.sc/15ppw9u
2. See the screenshot: https://prnt.sc/15pq3tb
Thank you.
Dear Ramom team, The update is being eagerly awaited. When is it expected to be released?
We can’t give a specific date at this time, but we are working on it.
Please answer the ticket no Request #594
Aready replied to your ticket.
Hello, Problem not solve .. You only ask me to clear cache..
The serve cache has being purge and clear…. But same result…. Kindly check through please…The student accounting part is not working..>>
It is showing white pages after the cache has been cleared….
Please attend to “Request #584”
Your problem has already been solved.
Hi,
Some questions:
1. This is multi-brach School? But I checked your demo, there is no Branch control from each school admin to manage their school branch. Also from the SaaS there is no package limit for number of branch per-package.
2. The school offline payment type, is this for student admission as well? or only for tuition fee, etc?
Hello,
1. It will only work as a multibranch if you use it without the SaaS addon.
2. Are you talking about paying online admission fees?
Thank you.
1. have any plan for supporting multibranch on SaaS?
2. yes for admission, as some student and school only have offline payment type, due the online payment gateway isnt support every country in the world
any answer?
Hello sir,
Sorry for the late response.
1. We have no plans at this time.
2. Offline payment is not available for online admissions at the moment. but we may add it in the future.
Kind regards.
2. Is there workaround until the offline payment feature available? as this feature needed before I decided to purchase Ramom School
Only online payment is available for online admissions at this time.
I can’t say at this time on a specific date for adding this feature.
Kind regards.
Hi,
when can we expect a new update? It has been actually a long time since the last update.
We can’t give a specific date at this time, but we are working on it.
Hi there, have submitted a ticket with number: 591 please respond, i mostly fix most of the issue myself due to late response from you, but i dont understand this particular issue
Sir, already replied to your ticket.
do you offer free installation for this script
Yes.
Hello there? Is there a separate logins for Student, staff, Teachers and School admin for each school or branch? I mean every school to have separate logins and access different database? I want to use it as a school SaaS
Hello,
Sorry for the late response.
Each branch/school will be able to login through a separate URL.
Best regards and thank you.
dear developer i want to change my domain name epowereducation.com instead of epower.education please tell me what i do now and how can change license for epowereducation.com
We provide customer support through our support portal https://support.ramomcoder.com so please open a support ticket for your issues, our technical team will be happy to assist you and solve it.
Basically all the School Accounting part is not working. Fee Collection Not Working down to Fee Reminder, It just showing blank white pages after it has be click…Please Solution need like ASAP….
Sent out my ticket since 10/10 with number “Request #584”
I have sent out request from your support with no reply…. Please if you know your support system is this flaw… I will have to request a refund because what is the essence of buying a product with bad support system. No DIY video to help..
Please RamomCoder you can do better with your product and services… I need help with the above problem. And please seriously consider doing a Youtube Videos of set up for your product… please very important…
We will check your ticket and you will get feedback soon.
Please am awaiting at my support dashboard….
Replied to your ticket.
I have reply to you for over 5 hours now… Kindly attend to it….
Already We have solved your problem from our side.
Hello, Problem not solve .. You only ask me to clear cache..
The serve cache has being purge and clear.... But same result.... Kindly check through please...The student accounting part is not working....Your problem has already been solved.
Please kindly help, I upgraded to version 7.0 and since then I cannot switch my academic sessions and stay permanently, it refuses and it has truncated many things, how can you help me to fix that? Because my support Subscription has expired
Sorry for the late response.
Have you opened a ticket regarding this? If yes, please provide the ticket number.
1. Phycomotive domain should be included into the resilt card. This will make the report card more comprehensive and appealing to parents
2. Online Exam should be link with report card, so result card can be printed for online exam also.3. Result card should have next term resumption date and class population.
Please include this
Thanks for your suggestion.
I’ll take note of your suggestion and discuss it with our team.
