5004 comments found.
can please check Request #582 urgent
Issue in Fees Pay / Invoice Module – Data Not Showing for One Branch
After distributing the fees through Fees Allocation, when I go to Fees Pay / Invoice, I don’t find any students listed.
It shows “No data available in table.”
Even though I can see the students under Due Fees Invoice, there are no records appearing under Fees Pay / Invoice.
This issue occurs in one branch only, while in another branch, the same problem does not occur.
Sir, replied to your ticket.
Hi,
Some questions:
1. This is multi-brach School? But I checked your demo, there is no Branch control from each school admin to manage their school branch. Also from the SaaS there is no package limit for number of branch per-package.
2. The school offline payment type, is this for student admission as well? or only for tuition fee, etc?
hello sir do you have documention how to use the system.
Hello Sir,
Thank you for your interest in our products.
Basic documentation is provided with the system.
Thanks
Hello Ramom Coder Team, This is regarding Request #570. Last activity was on 18/09/2025 10:16:03. I am still facing an issue in the Progress Reports module. The Grade and Remark sections are not showing/appearing in the reports. Could you please check and guide me on how to resolve this issue? Looking forward to your support. Thanks & Regards,
Due to the closure of our office during the Puja festival, we have had some difficulties in providing support, we will resume providing support from today.
Your ticket has been answered.
How to generate a certificate for online exam and will this be visible public frontend website of the the frontend.
Online exam certificates are not available from the public front-end at this time.
However, you can view the results from the student or parent portal.
Best regards and thank you.
1. When a promotion is done, the lasted academic session reports/scores are gone, why? 2. For checking of results frontend. only academic session is active, no exam term, which should always be constant when set by admin, so the only thing changing is the academic session, why is that? rectify
Thank you
Hello, your response did not come until today and it wasn’t addressing the query. However, we have sorted that out.
Still, here’s the issue we have on the Ramom v7 currently, We’re having issues migrating the data from version 6.0 to this version 7.0.
Any help would be appreciated. Most information didn’t show particularly the student’s data. When we checked the DB and tried twerking it showed at the dashboard but the students details per school only shows loading for hours. Now the dashboard reflects the number but it’s more than the actual of students while the students details keeps showing loading without populating the students per school. Loading takes hours.
Hopefully this will answered on time. Thanks
Replied to your email.
In future if you face any problem, we provide customer support through our support portal https://support.ramomcoder.com so please open a support ticket for your issues, our technical team will be happy to assist you and solve it.
23/08/2025 23:27:08 from this date i waiting ! answer my Request #558
You mentioned BBB and we will update its API in the next version.
It’s been a long time since I messaged you again… actually, I had a leg fracture. Please let me know… If admin or any permisable user wants to sale any product (Inventory Module). and take the amount partly…. Then how?
When you sell a product, you can accept partial payment by keeping the “Received Amount” lower than the “Net Payable” amount.
See the screenshot: https://prnt.sc/uiWRrzWnyRTj
Ok… Great..but my question was how the Admin or Permissible user can take the rest due amount. Asking for Admin or who has that permission…. Not Super Admin…
GPA in the Certificate should be dynamic. All students’ GPAs should not be the same, and it is also not possible to edit each certificate that has been generated.
I reported earlier for the same, but no solution yet.
Hopefully, you will resolve the issue in the coming update.
Also, when is the upcoming release date? I am not able to utilize the system yet.
https://prnt.sc/hNxA9CXfEJiNThanks for your suggestion. We will discuss this with our technical team.
We’re working on for next update and we can’t say the exact date.
Kind regards.
I sent a email since Sunday, a repeat on Monday and today. Still no response. Please help.
What are the instructions to set my custom domains to a subdomain and to connect to a different domain. Please let me know the response to these two different requests.
Mind you, example of my subdomain: excelacademy.schoolportals.com but the custom domain from Ramom is schoolportals.com/excelacademy but what I want is that when I call on excelacademy.schoolportals.com it opens schoolportals.com/excelacademy
Also, the domain name should excelacademy.com should be calling schoolportals.com/excelacademy
Thank you
And Yes, a purchased a Saas addon and installed
We replied to your email yesterday.
In future if you face any problem, we provide customer support through our support portal https://support.ramomcoder.com so please open a support ticket for your issues, our technical team will be happy to assist you and solve it.
Kind regards.
Hello, your response did not come until today and it wasn’t addressing the query. However, we have sorted that out.
Still, here’s the issue we have on the Ramom v7 currently, We’re having issues migrating the data from version 6.0 to this version 7.0.
Any help would be appreciated. Most information didn’t show particularly the student’s data. When we checked the DB and tried twerking it showed at the dashboard but the students details per school only shows loading for hours. Now the dashboard reflects the number but it’s more than the actual of students while the students details keeps showing loading without populating the students per school. Loading takes hours.
Hopefully this will answered on time. Thanks
Your other comment has been replied to.
Please the pay invoice is not working anymore of the update to version 7, Please help me to fix this, my support ticket has expired.
Sorry sir, please tell me your ticket number.
I have purchased a script, but it doesn’t have the .sql file. So can you tell me where the database .sql file is?
You have been replied to via email regarding this.
After carefully checking your demo I notice the following should be put into consideration 1. Every School should have default homepage they can now edit it to their likeness. This will ease the setup of frontend and look beautiful to the parent and also ease the stress of super admin on the front end. 2. Phycomotive domain should be included into the report card. This will make the report card more comprehensive and appealing to parents 3. Teacher and principal comment should be under comment bank for both normal report card and Cumulative report card. This will seriously ease the work of the school and the fact that Cumulative report card does not have save comment 4. Online Exam should be link with report card, so report card can be printed for online exam also Kindly message me if this thing are included so I can make my payment immediately
i cant find where to change marksheet templet . suppose i created marksheet templet A,B,C but where to select? when student search they find same templet. what to do?
See the screenshot: https://prnt.sc/PLY2hThc-G9z
Since you are not our user, any complaints from you are not acceptable.
i am your user from last almost 3 years
i many time trying to contact you but your response is 0 ,
now i update the code ver 7 , but it still has manay issue, 1 school registration front end issue and many more… can you update and fix the errors and it must need to improve the code.
If you have specific issues, open a ticket on our support portal and they will assist you with that.
As a friendly reminder, your support period has expired, so you should consider renewing your support before posting new comments / support email, more info about item support can be found by clicking here
in support period you never answer me for my single issue. and now you say i buy support period again , that never exist , if you never can handle your clients then why r u selling the products.
Product support and your own needs are two different things.
If you have any issues using our app with an existing feature, please let us know and we will definitely assist you.
We provide customer support through our support portal https://support.ramomcoder.com so please open a support ticket for your issues, our technical team will be happy to assist you and solve it.
Kind regards.
Hi Ramom! When you are releasing your new version having student discount module. I am waiting for that, I will purchase your code when it is added….
We’re working on it and we can’t say the exact date.
But if you buy it now, you will get free updates.
Kind regards.
I am using an other software. If I purchase your software now without fee discount module your code is of no use for me…
Ok Sir.
Please support required, ticket no #559 having now 2 days without answer and its urgent
Sir, replied to your ticket.
Dear Ramom, I have a Ramom School Management System having Version 6.2.0 And Purchase Code: This purchase code is not valid. Why does it show the Not Valid, and could you please tell me how to update from 6.2.0 to the Latest update 7 please….
Hello,
Sometimes the message “THIS PURCHASE CODE IS NOT VALID” appears due to unusual activity on the network IP.
However, if you click the Update Now button even after the message is displayed, the system will update successfully.
Kind regards.
Do you have mobile application or when will it be available
Native mobile app not available at this time but PWA is available.
Kind regards.
