800 comments found.
HI, So this does not come with a landing page for Home, Contact, etc.?
Hi sorry for delayed reply, no we don’t provide website theme in this package. in case you need a complete website with this you can email us at sales@skymoonlabs.com. Thanks
Hi, have a question about this before i make a purchase, can you do custom modifications like a different design and maybe some extra functions? For a price of course. Thanks
Hi, thanks for your interest in our product, yes we do customizations as per your needs, for a quick quote you can send us your requirements at sales@skymoonlabs.com we will reply you back with quote. Thanks.
Bonjour,
My name is Kym. I am wanting to purchase a number of plugins and scripts for my marketing agency and I would like to know if I am able install it via the WP Snippets AI plugin: https://wpsnippets.ai
If not, will it work with the Code Snippets plugin: https://wordpress.org/plugins/code-snippets
Merci, Kym
Hello, thank you for your interest in our product Cleanto. Cleanto is not standard WordPress plugin. You can use Cleanto in WordPress using embed code (https://skymoonlabs.ticksy.com/article/15180/). Thanks.
Hi. I`m interested in cleanto, but I need a multilingual site and appointment system. So I carefully read all support articles and understand how to translate cleanto itself. But I don`t understand how to make translations for services/methods/units? Or maybe there is an ability to show just certain services in a certain language?
Hi Mate, thank you for your interest in our product Cleanto. You can change the language from the Company Settings in the Admin panel. For service and extra service names, you will need to enter them in your preferred language. For label changes, you can update them from the Labels menu in the Settings section.Thanks.
“For service and extra service names, you will need to enter them in your preferred language.” Does that mean that service names will be in this constant preferred language (for example, Polish), neither front will be in Romanian, English, or Polish?
yes, these are the constants and you need to set it in your preferred language. Thanks.
We write for a update 5 months ago. Your answer “Hi mate, we are planning to upload the next version in a month or so. Thanks” ? 
Hello, Its updated now. Thanks.
Hello, so are the elements disabled if I don’t want them to display, like office cleaning or plumbing? And is the colour and fonts be changed?
If I bought the regular license but then later down the road decided to purchase the extended, can the price be adjusted?
Hello, Yes, you can disable service from admin which you don;t want. Also you can change color and font as well from admin. Sorry for license pricing things, like there is not any provision on Codecanyon / Envato for price adjustment, you need to choose the proper license. Thanks.
Hello another question for the extended license, meaning I can sell the system to others as a subscription?
Hi, Technically yes, but you need to incorporates Cleanto in end product. An Extended License generally allows you to create a single end product that incorporates the licensed asset and then sell that end product.Thanks.
Sorry, I don’t understand. Can the extended license be sold to others as saas? Like a booking system, but can be subscription-based?
yes you can.Thanks.
Hello, Is there a subscription plan for users? Who can make appointment for one month ahead for few days in month? Or digital wallet from which money will be reduced for each appointment? User should have ability to book multiple appointment per month [or even 2-3 times per day]. Let me know if this is available now?
Hi mate, Currently, a subscription plan is not available, but we do offer a recurring booking feature with a built-in discount system. This allows users to schedule appointments on a daily, weekly, or monthly basis as needed. Thanks.
Hi, is there a way to make the “Please select provider” list a drop down list on the booking form?
Hi, thanks for your question. Unfortunately, the ‘Please select provider’ field is not available as a dropdown list at the moment. we will consider it for future releases, Thanks
Clarification – please: You can use the Regular License ($79) IF: The website/app does not charge users just to access or use it.
It’s used to showcase or book services, like:
A cleaning company website with service info
A booking form or contact page
Payment gateway is third party – Paypal or square
What I read: A cleaning company website lets visitors book a home cleaning and pay online — Regular License is okay, because they’re paying for the service, not for using the website.
Is that statement true – ?
as i do not charge users just to access/use the website — like a membership fee or paywall
and I am not building a Software-as-a-Service (SaaS) platform for others to use
MY SERVICE WILL NEED A PAYMENT for my cleaning company .
===> clarify before i buy it
Hi there Thank you for your detailed question!
Yes — your understanding is correct
You can use the Regular License ($79) if:
You are not charging users to access or use the website itself (no membership fee, paywall, or subscription to use the platform).
You are using it for your own cleaning business where customers book your services and pay for the actual cleaning, not for using the site.
You’re not building a SaaS platform where other cleaning companies or third parties would use it as a service.
In your case, since you’re using Cleanto to allow customers to book and pay for your cleaning services directly, and you’re not reselling or redistributing the system, the Regular License is perfectly suitable.
Let us know if you need help setting it up after purchase — we’re happy to assist!
Best regards, Team Cleanto
Hi, I have a quick question. Does this app include an editable website, or is it solely a booking system with backend management? If it doesn’t include a website, is it possible to integrate it with a WordPress site?
Hi mate thanks for your interest in our product Cleanto. We have not editable website includes with Cleanto but yes it will work with WordPress as well. If you need website we provides nice Cleaning templates website as well but not within Cleanto pack. You can email us for manageable website quote at sales@skymoonlabs.com.Thanks.
Ok, so I have more questions about this
1) Once it is purchased, what do we get? We get the booking page and the backend?
2) Can we work only with the booking page and the backend, and not make a website?
3) Do we get support to upload everything to our hosting company?
4) I scanned the QR code for the app, and it says this app is not available for download because it is made for an older version of Android. Do you provide a newer version?
5) Is the mobile app included in the price ?
Best Regards
1) Once it is purchased, what do we get? We get the booking page and the backend? -Yes, you can get both booking page and backend. 2) Can we work only with the booking page and the backend, and not make a website? -With Cleanto you can get booking page, you can use it with you website also. 3) Do we get support to upload everything to our hosting company? -Yes, you can get support to upload on your hosting. 4) I scanned the QR code for the app, and it says this app is not available for download because it is made for an older version of Android. Do you provide a newer version? -Drop mail on sales@skymoonlabs.com and get demo app. 5) Is the mobile app included in the price ? -No mobile app price is not include with this price
Hello, Need to Ask before purchasing for two points :
1- Does the app support booking for two providers in the same appointment ? because in the demo i coudn’t find out.
2- Does the app have appointment conflict management ? so it won’t let me book in a time slot if it is already booked by another customer for the same staff ?
Hi, thanks for your interest in our product, 1. No you can not select multiple providers from the booking page, but you can create team from admin and can assign job from admin. 2. You have this option from the admin, if you want over booking option or you don’t want any booking of slot is already booking. Thanks.
I have changed my domain and Please reset my purchase code to work on the new domain.
Hello there, please send an email at support@skymoonlabs.com with information of your older domain, we will reset it for you. Thanks.
Thanks for your Response. Please reply to my ticket 3986563
your support ticket has been replied. thanks.
Any Update?
?
?
Hi mate, we are planning to upload the next version in a month or so. Thanks.
Is it possible to add Italian and Albanian language so the site can be translated properly upon switch. Thanks. Good product.
Hi, yes you can add new language translation and it will work. Thanks.
Dear author, does the admin panel support spanish?
Hi, yes admin panel support spanish(español).
hello, i would like to ask about the Booking Schedule, can i make it like from Date to end Date for example there is a package services for 10 days so how i can handle it throw the system.
Hi mate, thanks for you interest in my product Cleanto, In Cleanto you can choose a single booking date as its built for Cleaning companies, to make it as per your suggestions, you can get quote and you need to send us an email for customization request at sales@skymoonlabs.com, Thanks.
How long does an extended license cover and how much does it cost to renew a regular license. Please also state after how long we need to renew a regular license so that we don’t find ourselves in the current problem I am facing. Kindly
Hi mate, support with each license is for 6 months, but you need to renew your support only not license. extended license is for multi use and you can install it on multiple sites for your own uses. Thanks.
Allow me to appreciate the @skymoonlabs support team James and especially Vinod. They were kind enough to accept to activate the current version that I am using (even though I am not the one who bought it and does not have the purchase code) and they logged into my website and cPanel and fixed the bugs and are willing to assist me setup a new installation. I am a very very happy and satisfied client and I look forward to working with them on other projects and I’ll definitely recommend them to others!
Hello, i have a question. I’m recently managing a website using this product and it works perfectly on the users end. the main problem is that we do not receive the booking or payment information on the backend. Can you help resolve this please (we don’t have contact with the person who built the website plus this so we’re stuck) or do i need to purchase again? TIA please
Hi mate, you can contact us at support@skymoonlabs.com for detailed issue and you need share purchase code. For sure we will help you to make it working. Thanks.
Hi, I have reached out. Thank-you
Hi, How do you do? Unable to book appointments The error messages come: Warning: Trying to access array offset on null in objects/class_front_first_step.php on line 327
Warning: Undefined array key 0 in /assets/lib/calendar_ajax.php on line 670
Warning: Trying to access array offset on null in /objects/class_front_first_step.php on line 327
Warning: Undefined array key 0 in assets/lib/calendar_ajax.php on line 670
Hi there, I’ve emailed your sales dpt a while ago, haven’t heard back yet, just wondering is it possible to set a commission when order is placed via the booking/payment system? Does it support paytrail?
Hi mate, Yes we had got your email and we replied as well with the estimation, may be its not delivered, we are resending you email for same. In case you did not get email or some issue is there, you can contact us at skype live:support_53124. Thanks
