783 comments found.
Hello ! We have a problem on our client’s website. It seems related to this plugin. When the user clicks to add a product to their cart, there’s the loading sign, but it doesn’t work at all.
You can see the bug on this page for instance: https://thomastraiteur.fr/commander-en-ligne/petits-dejeuners-pauses/les-petits-plaisirs-sucres
Here’s the error in the console log: Uncaught TypeError: Cannot read properties of undefined (reading ‘split’) at get_form_data (wcplpro.js?ver=1129:621:69) at HTMLTableRowElement.<anonymous> (wcplpro.js?ver=1129:415:15) at ce.each (jquery.min.js?ver=3.7.1:2:3129) at ce.each (jquery.min.js?ver=3.7.1:2:1594) at HTMLSpanElement.<anonymous> (wcplpro.js?ver=1129:410:65) at HTMLSpanElement.<anonymous> (jquery.min.js?ver=3.7.1:2:61090) at c (jquery.min.js?ver=3.7.1:2:25304) at Object.fireWith [as resolveWith] (jquery.min.js?ver=3.7.1:2:26053) at u (jquery.min.js?ver=3.7.1:2:57797) at init.tick (jquery.min.js?ver=3.7.1:2:62805)
This is related to the function get_form_data()
Thank you for your help !
Hi Taurine92,
Thank you for contacting us. We do see the error.
Can you please let us know if you have edited the code of the plugin directly or via its hooks?
Can you please let us know which version you are using?
Thank you in advance.
Best regards,
Spyros / Nitroweb
Hi, The website uses the latest version : 1.1.30 Woocommerce version is 9.9.4 So I rechecked everything and I can’t see any hooks. The only thing I’ve seen is a JS function that might be involved:
function ProListCheckbox(){ // 1. Ajouter un label à l’input checkbox $(’.globalcartcol’).append(’<label class=”checkbox-custom-label”> Ajouter à ma liste </label>’);
// 2. Passer sur chaque produit du tableau ('.wcprotable')
$('.wcplprotable tr .globalcartcol').each(function(i) {
// En cibler son input + son label
var checkbox = $(this).children('input[type="checkbox"]');
var label = $(this).children('label');
// Ajouter un attribut "id"
checkbox.attr("id", ("checkboxProList_" + i));
// Ajouter un attribut "for" -> l'id de l'input
label.attr("for", (checkbox.attr("id")));
}//console.log(checkbox, label);});
// $('.checkbox-custom-label').html("");ProListCheckbox();If I disable it, I can’t see the checkboxes anymore though. The website is quite old and I sadly don’t have the background of every modifications. Thank you very much for your help
Hi Taurine92,
Something is changing the HTML, causing the plugin to break. It may be another plugin or the theme.
We have updated our plugin (waiting for approval) and the update should fix this issue.
Please upgrade to version 1.2.0 when available.
Best regards,
Spyros / Nitroweb
Hi ! Thank you for the reply. I upgraded to 1.2.0 but the problem is sadly still there. I deactivated and removed everything that could change the html, reinstalled the plugin. But I still have the same error : “Uncaught TypeError: Cannot read properties of undefined (reading ‘split’) at get_form_data ”.
I wonder if the problem is linked to the fact that the products have a price without taxes and a price with taxes. Could it be linked ?
Thanks for your help,
Hi Taurine92,
Can you please contact us via email at plugins@nitroweb.gr ?
We will need FTP access in order to debug this.
Best regards,
Spyros / Nitroweb
Hello ! Have you received my email ? Did you succeed to find the problem ? Thank you,
Hi Taurine92,
We’ve made some changes on the plugin on your website.
Please review and let us know if everything works as expected now.
Best regards,
Spyros / nitroweb.gr team
Hi, Can I get refund of this plugin as it is not working the way we want.
Hello sadhozaiaftab,
Please request a refund via Codeacanyon.
https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-RefundBest regards,
Spyros / Nitroweb
Thanks!
Hi, I want to add a table of products on my website just like https://rupptronik.de/en/stock-rupptronik/? Is it possible to do with this plugin or not? I have already purchased it but i doesn’t seem to be working the same way.
I have implemented it on my website: https://mhztechnologies.co.uk/stock/
Hello sadhozaiaftab,
We see that you have implemented another solution. We’ve replied to your refund related post.
Best regards,
Spyros / Nitroweb
Hi, is it possible to display specific acf field in woocommerce product ?
Hello produwordpress ,
Thank you for contacting us.
On the plugin options (WooCommerce -> Product List Pro)
- you will have to set the “Display Custom Meta” to yes
- Below on the “Custom Meta Keys and Labels” add the key|label pairs like this
field_key|Field Label,another_field_key|Another Label
Best regards,
Spyros / Nitroweb
Hi, I’d like to ask you if plugin “Woocommerce Products List Pro” is compatible with your other plugin “Woocommerce Variations to Table – Grid”. I’d like to use both in my website.
Thanks
HI titocalabrese,
Thank you for asking. There should not be any conflict.
Best regards,
Spyros
Is there a way to mark the products as “Sold” or “not available” when stock is at zero?
Hi tech4life,
I am not sure what you mean. Can you please explain in more details?
The plugin already does that by default on the “stock” column. You can see how it works on the first product of the demo page: https://woo-products-list.nitroweb.gr/woocommerce-products-list-pro-demo/
Best regards, Spyros
Hello, how can external/affiliate products have a “buy product” (or other label) that leads to the external website, instead of an “add to cart”? Thank you
Apologies – support is not needed anymore: it seems the plugin works ok together with another plugin “WooCommerce External Product New Tab” and then the “add to cart” is automatically replaced with the “buy product” leading to the external website
Hello i updated your plugin with last Wordpress/Woocomerce, but now French translation on WooCommerce ADD TO CART Button doesn’t work anymore.
BEFORE https://ibb.co/qYDjR4H AFTER UPDATE https://ibb.co/VTx3v52Thanks for your suport.
Hi idealsud,
We are looking into it. We will update you here for a solution in the next couple of days.
Best regards,
Spyros
Hello, I have sorted the quantity field, however I have issue with pagination and sorting, and I need you to look into that. Thank you in advance, Zel
I have purchased extended support, so how do I get it?
Hi Zel,
did you put the wcplid parameter in the shortcode?
For example:
[wcplpro wcplid="put_sth_unique_here" keyword="woo ninja" thumb=1 thumb_size=150 stock=1 offer=0 qty=1 default_qty=4 ajax=0]
Best regards,
Spyros
Yes, I did, and even tried to insert shortcode few times, but same thing happens. Also, what about the pagination issue?
Thanks, Zel
Hi Zel,
Can you please post a direct link to page that we can see why this happens? Then we will be able to provide a fix.
Best regards,
Spyros
Sure, take a look here: https://kilimanjaroheroes.com/table/
Hi Zel,
I am a bit confused. The quantity is in one row: https://prnt.sc/5rBT3HpPt2dw
Is this happening only when the -/+ buttons are added?
Can you please enable them?
Best regards,
Spyros
Hi, I am talking about the view on the mobile when table is responsive. Also, on mobile view I cannot change the quantity (no arrows or anything). Another issue I face is pagination, it does not offer smooth Ajax transition from page to page but instead loading whole page again. Any solution for that?
When I enable +/- on mobile I do not see the number for quantity.
Sorting ASC and DSC also not working, however I change nothing happens.
Hi Zel,
Please make sure that the wcplid parameter is not missing from the shortcode.
Best regards,
Spyros
It is not missing. And what about the pagination issue?
Hi Zel,
Can you please provide a direct link to see the issue?
Best regards,
Spyros
As you can see, sorting is stuck to the newest on top, and pagination reloads whole page
Hi Zel,
Can you please email us at plugins@nitroweb.gr ?
We will need wp-admin access to debug any issue. Thank you in advance.
Best regards,
Spyros
Hello, can I have columns with custom fields with this plugin?
Hi Zel,
Do you know which meta fields you want to display as columns?
If you do then from /wp-admin/admin.php?page=productslistpro:
1. Set “Display Custom Meta” to yes
2. On the below textarea add them like this: Comma separate each key and label (no spaces). Separate keys and labels with a Vertical Pipe “|”, eg. custom_color|Color,custom_size|Size
Above “custom_color” is the meta key and “Color” is the name we want to give to the column.
Please let us know if this is clear.
Best regards,
Spyros
Yes, I figured out for myself. Thanks
Great to read this, Zel 
Hi I just ordered and installed your plugin but I am not satisfied with the look and feel on phone or tablets. I would like to be reimbursed and my license cancelled (following the EU legislation regarding online purchase).
Thank you.
D.
Hi exposanttrois,
We are sorry to read this. You may apply for a refund via CodeCanyon.
Best regards,
Spyros
Hi Spyros,
Thank for your follow-up. I finally keep it as is and invite you to get an eye on this page ; https://au-pate-truffe.be/pre-commande/ : _ check the poor alignment of the filter information _ impossible to sort on categories ?
Thank you.
Damien – exposanttrois.eu
Hi Damien,
We’ve been working on a new version that should bring better compatibility with your theme.
You will receive a notification shortly, when it is available.
Best regards,
Spyros
can you help me? I can give you the access data to the website.
Hi klin23,
We are just checking if the latest version resolved the issues for you
Best regards,
Spyros
Hello,
How to hide the underline from Sale prices? https://app.screenclip.com/mLMXHello Piska,
We have emailed you!
Best regards,
Spyros
Thanks! Solved!
Hello,
How can I change the colors of 1. “Sale price”(red) 2. “Out of stock”(grey) 3. “Stock” (green)?
Hi Piska,
Can you please provide a direct link to see the issue?
Best regards,
Spyros
I do not want to post it here. Is there another way to send it to you?
Sure, please use the form on https://www.nitroweb.gr/contact/
How do i fix it https://prnt.sc/SqW7vM_OBKJ4?
Hi kingsleymensah,
Can you please provide a direct link to the page with the issue?
Best regards,
Spyros
Hi kingsleymensah,
Can you please provide a direct link to the page with the issue?
Best regards,
Spyros
can i create multiple lists from different categories?
Hi Hi kingsleymensah,
You can use the categories_inc parameter of the shortcode, for example:
[wcplpro wcplid="put_sth_unique_here" categories_inc="1,2,3,4"]Quoting from the documentation:
categories_inc: Comma separated categories IDs that you want products from these categories only to be excluded to the list.
Best regards,
Spyros
Hi duncan53,
We are sorry for the late reply.
Can you please post a direct link to the page with the issue and we will provide some custom CSS for you
Best regards,
Spyros
Hello, i need to remove the word ‘quantity’ shaded red and also the grey area shaded blue. see screenshot via https://snipboard.io/LsqWKM.jpg
please check your email
hello please check your email. its urgent
Hi seanmlthap,
Something seems off with your theme or server. The products are being added to the cart. The icon is not updating. Did you contact the theme authors? The plugin is using the default Woo commands to update fragments.
Best regards,
Spyros
other store products are adding to cart. the plugin stopped adding to cart when you gave me the code to remove the quantity shaded area
Hi seanmlthap,
CSS has nothing to do with it
Don’t take my word, just remove the CSS code and check by yourself.
Best regards,
Spyros
