29720 comments found.
Hi mate big issue. paypal payment goes in paypal account but order not finish i got payment but NO ORDER customer showes paypal confimation but no order details. can you please help, i will also renew support but please this time help me, as also stripe blocked acocunt i dont have alternate.
Hi,
Please email me all your access details, including:
Site link
Admin login
FTP accessAlso, provide a screenshot of the error and include a detailed description of the issue in the email.
You can reach support here: https://codecanyon.net/user/bastikikangCheers
its not always but mostly have this issue only with paypal as we dont have stripe. that y payment in paypal but no order in system. thats y cant provide screenshot of error.
set your paypal webhooks so what ever happens during payment like customer close the window
the paypal will still send the payment status to your webhooks
sent
sent
My friend, I sent you one email for domain change kindly do it. Thank you.
Reply sent on your email. thanks.
sent
why does your notification keep poping out ? is there a way to manage it ?
did you purchase?
Basti I got a question, Im doing this template for Invoice Created template which includes the following message:
Email title: You have new Invoice #{invoice_number} Billing notice
Your invoice is ready
Hi {{merchant_name}}, your invoice for this month has been generated. Review the charges, download the PDF, or pay from your dashboard.
I did a testrun and i didnt get the merchant name nor the invoice because is a test, just wanted to make sure it works and i will be able to see the name of the merchant when they get the name and the invoice number .Second question, when the invoice is created with cronjobs will merchant receive this email automatically? Where is the cronjob for sending email? does the cronjob do both tasks? create invoice and send email?
And last question: What are these templates for?
1. Invoice new upload deposit 2. Order Invoice
Thank you
Im guessing invoice new upload deposit is for admin when merchant pays their invoice correct? What about order invoice? is this for customer if they need an invoice?
hi mate
1. use the tag {{ restaurant_name }}
yes merchant will receive it as long the merchant set their email for notifications if not then this will appear in their panel
for Invoice new upload deposit this will be use for membership and also for wallet loading
for Order Invoice disregard this one i already remove this features this was the old one when order
2. for customer its the receipt
Understood thanks boss!
welcome 
hi basti, i added whatsapp enabled it on merchant settings, update templates on business api, tested it, but on website can’t see whatsapp on checkout.
hi mate
in website there will be no button for whats app this will only appear in customer app
and whats app will use to send message to merchant about the new not to customer and will use via whats api
cheers
thank you basti, can you confirm if whatsapp button appears in single restaurant customer app? thank you
Yes i confirm the whats app button is added in single app and customer app
thank you bro
welcome
Basti, I have a confusion regarding this attribute called “Dishes”. I’m not getting what’s the use case of this. I created a dish and (momo) add this dish to different kinds of momos across a few restaurant. But its not showing anywhere in frontend.
Could we use this attribute for making the items search result better?
hi mate
the dishes is to tag the food item like if spicy sweet etc there are no search for this this will appear in food items when customer see it in your menu it will have icon for spicy sweet etc
Hi Basti, the cronjobs for Invoice are only showing the url, can you plesse share to me the same cronjob as shown in the cronjobs section so i can paste it correctly? I dont know how to set the cronjobs for invoice. Besides the cronjobs in section and invoice is there any other cronjobs available that i need to upload? thanks
I would like to also ask you, my server has a different timing, when setting up cronjobs, which time zone does it take? Does it take the time from the system or the time from the server?
1. what do you mean? you can find the cron jobs for invoice in admin panel -> invoice -> nvoice settings -> Cron jobs
and you need to run this as http cron in your cpanel
2. when you run the cron jobs it will use your server timezone unless you change your server default timezone cause there are no change that cause cron will handle by your server
now in the code it will use the admin timezone cause here we have control over what timezone to use to match with your time
so its best to adjust your server timezone
1.I was able to figure it out. Does this look good when adding the cron for invoice?
curl “https://mydomain.com/taskinvoice?terms=1&key=A93F7C332t4354390AD7F8B135E2” >/dev/null 2>&1
2.- Thanks I just changed my timezone from cpanel, and im doing tests with cronjobs.
How can i test my cronjobs so they can send for example the invoice? I remember pasting the cronjob in the browser to test the invoice in the old karenderia. Can you do that here?
1. yes
2. yes you can do the same as old kmrs
the best way to test the invoice is to stop all your cron jobs for invoice
and set the merchant to daily
now order to that merchant and until its delivered take note merchant should be commission
now when the order is delivered
run the cron jobs for daily in your browser and you should see the invoice created
take note the order should be delivered or completed else this will not be computed as commission
basti, question, invoices are only created with commission restaurants? i had mine with membership and im still getting those, after the 5th day i stopped getting them do you know why? ive been switching merchant type a couple times.
I had 5 invoices, i got them until november 5th, i realized i stopped receiving them after using Credit/Debit payment and pay on delivery. I was using cash on delivery, after switching payment methods i stopped getting them. How to fix this?
I realized pickup orders are not being calculated in the invoice even when the fee is set. invoice was created with a total of 45.50 and only calculated deliveries never pickup. If got to order_earnings in admin panel this shows $46.49. I set the fee for admin commission of $0.99 for pickups, so its not calculating this either.
i found the issue, i was setting my payments to online which was changing the payment gate way to 1 and invoice calculates payment with 0. This is why it wasnt calculating. Maybe you could tell me what is the payment online toggle button for because i thought this was to enable the payment online.
first you should not change was is default settings in payment gateway i always forgot to hide this one
do not set online payment for cod and bank deposit
this should be offline
.
thanks
Basti, can you add one more feature in item availability? Like for merchant open-close timing, we can set multiple timings, same way for item and category availability also please add multiple timing.
e.g “Pizza” available from 9am-4pm and 7pm-11pm
can you share screenshot so i can understand?
Currently the category/ item availability page looks like this- https://ibb.co/q3hFYH4w
But I want it to be like this – https://ibb.co/sdH8m6FZ
hi mate
technically this can be done but with a lot of changes in the code
Can you add this on your next update list?
i can but am not promising anything yet cause i have a lot of features to priority first
Okay
Basti, I don’t know if you need advice, but I’ll still give you the key points. 1. Cancel and clean up useless features like POS, digital wallets, table reservations, time-based delivery options, and table ordering. Focus on developing the core ordering system and payment options. For example, improve the address options; the current ones are geared towards computer literate users. 2. Develop QR code ordering as soon as possible. 3. Separate the delivery app and develop a comprehensive delivery service that can deliver almost anything. Refer to the features of startups like Wolft, Yandex EDA, and Glovo. 4. Add merchants and upload menus with automatic text and price recognition, similar to Glovo’s backend. 5. The merchant menu should consist of two parts: one for creating, setting up, and modifying products, and another for managing orders and finances. Opening all functions every time is inappropriate. 6. Future development should focus on improving the ordering process. 7. I believe you are an excellent programmer; you shouldn’t have developed a script that has everything but is incomplete. Let me give you an example: What are the constraints on table reservations? What if a customer makes a reservation but doesn’t show up? Should you keep the table or not? For instance, regarding the POS function, as a restaurant operator, I wouldn’t use a POS machine without offline functionality, and I certainly wouldn’t invest my funds in a food delivery platform. I hope this advice is helpful. I hope you take your product seriously and perfect the core food delivery function.
hi mate
thank you for your suggestion will do take consideration
am curios about the number 5 can you share example of this?
cheers
Thank you for your attention. The process for step 5 is as follows: The first step in applying for a restaurant account is the Merchant Center. The menu function is hidden. Once everything in the store is set up, the store cannot change the merchant data itself to access the second menu. This is because business transactions are serious matters, and to prevent merchants from making changes to bank information, the store can only use a few options related to the order function.
thank you sorry one more about number 4 ? do you have example how this works
Hey, my friend. 4. Every restaurant has a menu, but restaurant owners are usually lazy and don’t have time to categorize them one by one. We should call an API to grab image text. The final result would be: as long as the restaurant owner takes a picture of the menu with their phone and uploads it, the API would automatically grab the appropriate categories and automatically fill in the product names and prices.
am sorry i still don’t understand you mean there is a menu written and you need to upload this and automatic will extract ? its better to have example like video so i can understand
My friend, I sent you an email, please check it out.
sent
Hello mate,
- Packaging is currently not considered for admin commissions. When can it be considered a normal item and charged an admin commission?
- Each driver must be able to define earnings per kilometer traveled between the merchant and customer. The admin defines price options per kilometer that the driver can choose in the app and sets a fixed pickup fee. This is important for the merchant to be able to create a free delivery campaign without affecting driver earnings. In many cases, the driver must define the earnings per kilometer. The admin should have the option to prioritize automatic and manual order allocation to the driver with the lowest kilometer.
- It is necessary to count the bags required for the order and charge the customer for these bags (the merchant receives a commission for each bag), as this is a legal requirement in many countries.
- Option to set free delivery for orders above a certain order value up to a certain amount defined by the admin.
- Show merchants by city
- Subscription for customers, where the customer pays a monthly subscription and in exchange pays a service fee, for example, free delivery within 3 km and access to discounts on specific items.
- Stripe add-on hosted web and apps, Stripe Connect. Stripe Separate charges and transfers, custom accounts, split for merchants, drivers, and admins. Integrated KYC onboarding for merchants and drivers.
- For categories and items, if available only on specific days or times, show them to the customer. If not available, indicate when they will be available. If the customer schedules them for a day or time when they are available, let them order. Not displaying them is not a good idea because customers won’t know they exist.
- If the merchant is paused, indicate the reason and indicate “available within” (countdown timer). If the merchant is closed, indicate the opening time or the day and time if it’s not the same day.
Products, packaging, and bags should be included in the subtotal, and the admin commission should be applied to the subtotal. Everything sold by the merchant must be included in the subtotal and admin commission.
Merchants can flexibly run promotions and discounts from the merchant dashboard. If the admin creates a discount on merchant items from the admin dashboard, this discount is deducted from the admin’s commission. If the merchant discounts items or the entire store, the commission is based on the post-discount value. If the merchant offers a discount on delivery, the merchant assumes this discount, which is deducted from their earnings.
This is the next level that most are. Friend, I know you’ve been doing an incredible job, create addons as much as possible to generate more sales, and these are the features that people will love.
When this is possible, most need it and have been requesting it for a long time.
Thank you Regards
Thank you mate i have those already on my notes
cheers
Basti, I faced a big issue. Please help.
While using razorpay, for some of the orders only the amount of the item got deducted from customer’s account. And the packaging charge and delivery fee was not deducted. I’m using kmrs version 2.0.4
If you want I can provide you admin login credentials
https://ibb.co/hFxPtxCHThis is happening for some specific merchants. The cart page also shows only Subtotal amount as the final amount
And this problem seems to appear only in app, not in the website
Update- This issue is happening on the merchants where ‘Tax’ is not set. In the merchants where ‘Tax’ is available it works fine
please update your kmrs version cause i remember that was a bug on that version
Okay. Will the Multiple restaurant app Version 2.0.0 (24 May 2025) work with latest kmrs version?
@Basti, Does the App Version 2.0.0 (24 May 2025) work with latest kmrs version?
i always have backward compability so it short work but best is to update to avoid any issue
Hello Basti,
I tried to update from version 2.0.6 to 2.0.7 but then after all the update procedures were performed the admin panel still displays the same older version 2.0.6 which means that the update did not happen. What can be the problem?
Thanks,
first issue question did you change the backoffice folder? if yes when you extract the update.zip it will not update the correct backoffice folder since folder is different you need to change the folder first in the update.zip folder
2nd issue some server or hosting if you extract update.zip instead of extracting the files it create a folder update instead of replacing the correct folders you need to add dot in the where to extract if it asked you
this is the common issue when updating
Hi Basti, Customer Bill Screen Display!
How to achieve Customer Bill Screen Display, I am using POS with Dual screen. When customer comes to make payment, they should see their order details and prices on other the screen facing them…when at the counter. Please guide.
no guide you need to developed this
Hi Basti, There is kitchen display already and if you can add a simple way to display customer bill screen for Dual Screen POS system, that will be very good for your script. generally other POS systems do offer this options. Please if you can add this feature.
am not sure yet how dual screen works like your device
does dual screen can run 1 app in first screen and second screen can also run another app ?
The use of dual screens is very common in modern POS (Point of Sale) systems.
To simplify the concept: If your system can generate an additional URL or display view that can be opened in another browser window on the same computer, that secondary screen could be used to show the order details in real time.
This would allow customers to see exactly which items are being added by the staff while taking their order. Many grocery stores and restaurants use this dual-screen setup so customers remain fully informed about their purchases and charges.
in that case yes we can create dual screen
you mention it can open additional url
means browser but it can also run another app to view in front end screen?
A URL-based approach would be the most effective solution, as the POS system and back-office interface operate on the same computer equipped with dual screens. Implementing this method allows the secondary display to simply open a dedicated URL in a browser, showing the customer-facing order details in real time.
Developing an additional application would require a separate device, increasing both complexity and cost. The URL-based solution is therefore more practical, efficient, and easier to maintain within the existing POS infrastructure.
your right thanks
Hi, ITEM CAN NOT BE EDITED ONCE ADDED IN THE POS OR ONLINE CART: when item added in the cart or in the POS can not be editied or updated? if user want to change choice in falvours or addons of that order item. There is no option to edit.
Customer on the web order and also in the POS screen will need to change or edit added order item. HOW TO DO THIS
hi mate
am sorry what do you mean? in POS once you place it you cannot anymore modify the items
Hi Basti, see this image which will explain what I mean. Once Item order added, how to reedit it. if the customer make choice chnages for addons. For table there is edit option but for the order item there is no edit option. It will be good to have edit option in Cart and Pos
https://snipboard.io/9m8YH7.jpgah you mean edit the current items at the moment POS has no options at the moment it was currently added in the customer app same with single app . will add on my update list
Hi Dear, I want to connect the thermal printer but it’s not work for me can you please help me I am be very thankful for your kind action and response. Thanks
right now only wifi printer is supported in web panel and you need the thermal printer addon
https://codecanyon.net/item/karenderia-thermal-printer/53266085In what case does it show “Pending for approval” when a buyer signs up?
when you enabled the verifications and customer does not continue until complete registration
Hey basti, I need Twilio to display a custm name instead of phone number for Sender Id. Where can I set that?
first you need to purchase the custom name in twilio and you need to set it as sender in sms twilio settings
sent
sen
mal
wait for reply
sent
please,I have to go into production next week
sent
sent
Please
sent
No mail arrived
This item was featured on CodeCanyon
Elite Author
Contact the Envato Market Help Team
