1298 comments found.
Yes, as mentioned in other comments, I’m unable to register a new device — it keeps loading, and after about a minute, it says “Try again later.” At first, I thought WhatsApp might have banned my IP address, but it seems to be a common issue.
Also, I noticed that the QR code on web.whatsapp.com is different from the one generated on your panel — it doesn’t have the WhatsApp logo in the center of the QR code.
We’re checking this on our end. There may be updates or restrictions from Meta’s Node.js package. Please allow some time, and we recommend using Meta’s Cloud API for now.
hello any update on this , we already lost all our clients
Use cloud API please, it takes time…. due to package
hello its been 10 days , but you didnt fix the issue, its not a minor issue
We change full WhatsApp node js system to new one and some of features add, so far late, hope so when you got new version you will happy
Thank your for love and support
device registration is not working on portal. It keeps loading on mobile phone and signs out on portal after 5-10 seconds. Please let us know, how to fix.
did you run backgound worker, you can check automation features in General settings
it shows connected status on gateway after scanning the QR code for a while (5 seconds) but on mobile it keep showing “logging in” screen and throws error “Couldn’t log in. Check your phone’s internet connection and scan the QR code again’
We’re checking this on our end. There may be updates or restrictions from Meta’s Node.js package. Please allow some time, and we recommend using Meta’s Cloud API for now.
sign in not working anymore for whatsapp QR login as its keeps login on whatsapp and it log out automatically
create support ticket and share screenshot the issue
device registration is not working on portal. It keeps loading on mobile phone and signs out on portal after 5-10 seconds. Please let us know, how to fix.
ticket already created on support portal
Okay, our team will reply soon
Hello. Does the sms service also work for iphone devices?
No, Only android device
please reply on #572 ticket
Our team will soon reply please stay in ticket reply
Hi, I need help in setting the Andriod gateway app, everytime i try to scan i get a message ‘something is wrong’. Please help me fix, i made use of the apk that came with codecayon files, can it also be customize to my brand name.
create support ticket and provide your brand logo and name our team will build apk file
Hey, I have some questions on this project 1:Does the user choose to use either the android or any other api, or they can choose both. or the admin set it. I was unable to understand who, how, a user sms is deliver. Could like to explain more I would appreciate.
2: Do I get the app source code after purchasing the code?
3: Which version of laravel is this system running on?
1. If you create a plan to access create user own gateway then user ca n use their own gateway via android or sms api, if you fix it to use admin gateway then user can use admin gateway by credit plan, so you can manage it by subscription plan as well,
2. No, just apk files, due to our application is PHP category in codecanyon
3. 11
Can I get personal demo in production mode with full functionality?
Yes, contact our business team via WhatsApp
Can you please reply my email ? Bahast*0@gmail.com
Replied in another comment
I uploaded the Xsender file and extracted but the website is not loading until i delete the xsender file. Please what could be the problem, because my hosting provider says everything goes well from thier side that the fault is from the script. Please how do i fix
Can you create support ticket, then our team will check by accessing your system credentials
Can you please reply my email ? Bahast*0@gmail.com
We are looking into it , Our support agent will soon provide you a quote for your customization request
Dears you are replying very late can you check my new email ?
Did you send the mail to our team, or directly to our profile, I discussed with our business team they still haven’t received your customization mail.
Is this support Amazon SES SMTP for sending bulk email campaign?
yes, AWS SES gateway is available , and you can use it to send emails
TESTED & WORKED SOLUTION for this error:
ERROR 1071 (42000): Specified key was too long; max key length is 1000 bytes
is in these steps: 1- Open .env and ensure: DB_CONNECTION=mysql DB_ENGINE=InnoDB
2- Then open config/database.php, and inside your MySQL connection config, add: ‘engine’ => env(‘DB_ENGINE’, ‘InnoDB’),
Then Find the mysql connection array (it looks like this): Change ‘engine’ => null, to: ‘engine’ => env(‘DB_ENGINE’, ‘InnoDB’),
Then Delete all tables or drop and recreate your XSender database Reinstall Xsender
ENJOY
Hello dear, Thank you for sharing your input on this. In the latest versions of MySQL, the default database engine is InnoDB, so explicitly specifying it is generally not necessary. However, if any user encounters issues because InnoDB is not set as the default engine, this would indeed be a solid solution.
The installation script is failing with a critical database error during the table creation/indexing phase.
The specific error received is:
ERROR 1071 (42000): Specified key was too long; max key length is 1000 bytes
My server is running a modern version: 11.4.8-MariaDB-cll-lve-log.
This issue occurs because your script recreates the tables using the utf8mb4 character set but does not explicitly include the ROW_FORMAT=DYNAMIC parameter in the CREATE TABLE statement for the affected table.
I need your assistance to confirm compatibility or to provide a corrected script version that explicitly adds ROW_FORMAT=DYNAMIC to the tables being created.
Hello dear, The mentioned tweaks does not needed , the error message generally occurs due to one of the following
Your default storage engine is not innodb and it doesn’t support indexing .
Here’s the checklist for database compatibility
1. Mysql version 8.0+ or Mariadb 10+ 2. Default storage engine : innodb 3. Database collation : utf8_mb4_unicode_ci
The issue you are facing is not faced by other users and it also didn’t occur during our script installation testing which we do before every release
Hi, may I use reguler lisence as SaaS ? Is the Android SMS APK script include in this script ? if not how to get the Android SMS APK script ?
Thank You.
Yes , you can use the regular license as SaaS , Android APK source code is not provided , you may request an APP build , we will build the app and provide you the APK
Is build APP service is a paid service or free ? If paid, how much ?
The First two builds are free of charges , after that standard App building fee will be required
Can I integrate your software into a custom software solution developed via api? What I mean is, I want to be able to Sell email/sms api services to clients who needs sms and email solutions for their custom built application. Does your software offer api services too?
Hello dear, Yes Xsender offers API , we recommend you check the Demo site’s admin panel for all the available features
The API documentation is also there , you get an detailed overview on the available APIs and how you can use them
Can you please reply my email ? Bahast*0@gmail.com
Hello dear , Our support team has responded to your mail , kindly check
Can you please reply my email ? Bahast*0@gmail.com
mail not currect please goto our envato profile then send your query we will received and our team will reply
is there is any trail account to use and verify all feature
You can explore our demo site to see all the available feature and functionalities , if you want more unrestricted access you can request for a private demo
Contact us by mail at igenteams@gmail.com
how can we get white level android apps replace of xsender
just create support ticket to our team they will help you and very soon we will update in our system for build apk file self side
Thank you for reaching out to us , The update button should be there , have you done any customization ? you can contact our support desk for this technical issue , they assist you further resolving the issue
https://support.igensolutionsltd.com/No i didn’t do any customization
support ticket opened please respond their , Thankyou.
Our support agent has responded to your ticket , kindly check
Please make a complete tutorial video about WhatsApp Cloud API and Whatsapp Node Device and SMS Gateway custom API.
Thank you for your feedback! We truly appreciate it. We’ll definitely work on creating a detailed video tutorial to make the setup process easier and more user-friendly.
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