1309 comments found.
Can you please reply my email ? Bahast*0@gmail.com
We are looking into it , Our support agent will soon provide you a quote for your customization request
Dears you are replying very late can you check my new email ?
Did you send the mail to our team, or directly to our profile, I discussed with our business team they still haven’t received your customization mail.
Is this support Amazon SES SMTP for sending bulk email campaign?
yes, AWS SES gateway is available , and you can use it to send emails
TESTED & WORKED SOLUTION for this error:
ERROR 1071 (42000): Specified key was too long; max key length is 1000 bytes
is in these steps: 1- Open .env and ensure: DB_CONNECTION=mysql DB_ENGINE=InnoDB
2- Then open config/database.php, and inside your MySQL connection config, add: ‘engine’ => env(‘DB_ENGINE’, ‘InnoDB’),
Then Find the mysql connection array (it looks like this): Change ‘engine’ => null, to: ‘engine’ => env(‘DB_ENGINE’, ‘InnoDB’),
Then Delete all tables or drop and recreate your XSender database Reinstall Xsender
ENJOY
Hello dear, Thank you for sharing your input on this. In the latest versions of MySQL, the default database engine is InnoDB, so explicitly specifying it is generally not necessary. However, if any user encounters issues because InnoDB is not set as the default engine, this would indeed be a solid solution.
The installation script is failing with a critical database error during the table creation/indexing phase.
The specific error received is:
ERROR 1071 (42000): Specified key was too long; max key length is 1000 bytes
My server is running a modern version: 11.4.8-MariaDB-cll-lve-log.
This issue occurs because your script recreates the tables using the utf8mb4 character set but does not explicitly include the ROW_FORMAT=DYNAMIC parameter in the CREATE TABLE statement for the affected table.
I need your assistance to confirm compatibility or to provide a corrected script version that explicitly adds ROW_FORMAT=DYNAMIC to the tables being created.
Hello dear, The mentioned tweaks does not needed , the error message generally occurs due to one of the following
Your default storage engine is not innodb and it doesn’t support indexing .
Here’s the checklist for database compatibility
1. Mysql version 8.0+ or Mariadb 10+ 2. Default storage engine : innodb 3. Database collation : utf8_mb4_unicode_ci
The issue you are facing is not faced by other users and it also didn’t occur during our script installation testing which we do before every release
Hi, may I use reguler lisence as SaaS ? Is the Android SMS APK script include in this script ? if not how to get the Android SMS APK script ?
Thank You.
Yes , you can use the regular license as SaaS , Android APK source code is not provided , you may request an APP build , we will build the app and provide you the APK
Is build APP service is a paid service or free ? If paid, how much ?
The First two builds are free of charges , after that standard App building fee will be required
Can I integrate your software into a custom software solution developed via api? What I mean is, I want to be able to Sell email/sms api services to clients who needs sms and email solutions for their custom built application. Does your software offer api services too?
Hello dear, Yes Xsender offers API , we recommend you check the Demo site’s admin panel for all the available features
The API documentation is also there , you get an detailed overview on the available APIs and how you can use them
Can you please reply my email ? Bahast*0@gmail.com
Hello dear , Our support team has responded to your mail , kindly check
Can you please reply my email ? Bahast*0@gmail.com
mail not currect please goto our envato profile then send your query we will received and our team will reply
is there is any trail account to use and verify all feature
You can explore our demo site to see all the available feature and functionalities , if you want more unrestricted access you can request for a private demo
Contact us by mail at igenteams@gmail.com
how can we get white level android apps replace of xsender
just create support ticket to our team they will help you and very soon we will update in our system for build apk file self side
Thank you for reaching out to us , The update button should be there , have you done any customization ? you can contact our support desk for this technical issue , they assist you further resolving the issue
https://support.igensolutionsltd.com/No i didn’t do any customization
support ticket opened please respond their , Thankyou.
Our support agent has responded to your ticket , kindly check
Please make a complete tutorial video about WhatsApp Cloud API and Whatsapp Node Device and SMS Gateway custom API.
Thank you for your feedback! We truly appreciate it. We’ll definitely work on creating a detailed video tutorial to make the setup process easier and more user-friendly.
It would be great if the system automatically collected all contacts from WhatsApp or the phone when the phone is connected to the platform. This feature would be very beneficial.
Thank you for your valuable feedback! We’ve duly noted your input and will analyze the possibility of adding this feature in future updates.
However, please note that collecting phone numbers may require additional permissions and integration with another API, which could introduce some challenges. That said, we’ll definitely explore the best and most optimal solution to make this feature possible in upcoming versions.
Ok thank you
you are welcome
We’re installing the program, but when we try to import data, we get the following error: I need to know how to fix this.
We’ll be happy to help.
SQLSTATE42000: Syntax error or access violation: 1071 Specified key was too long; max key length is 1000 bytes (SQL: alter table `campaign_unsubscribes` add index `campaign_unsubscribes_campaign_id_contact_uid_channel_index`(`campaign_id`, `contact_uid`, `channel`))
Hello dear, Your database version might be older and not supported with the latest version of our script .
Kindly check the following
Mysql version : 8.0+ Default storage engine : innoDB Database collation : utf8mb4_unicode_ci
You can contact our support desk for further technical assistance and guidance https://support.igensolutionsltd.com/Hi Sir when i used Supervisor for Automation . i tried to send a text message every thing is perfect but !! when i tried to send an image with the message the message not arrive while i tried to test every thing with CURL To Trigger Queue every message arrive normally with image , files ….
Contact with our support team via support ticket plz
Upload contacts not working
https://prnt.sc/BPuomFqvmRDKPlease run cron job or supervisor
You can find how to run it in your admin panel General settings >Automation
Hello
I would like to ask a few questions
Do WhatsApp accounts need to be individual or business accounts?
Besides this, do we need to pay for whatsapp messages sent?
And does it need to be open on each whatsapp devices?
Do WhatsApp accounts need to be individual or business accounts?
Ans: Both account you can run by QR or only can run Business account from meta
Besides this, do we need to pay for whatsapp messages sent? Ans: If you use qr code device login then no cost if from meta api then there little bit cost per message
And does it need to be open on each whatsapp devices? Ans: in qr code based once scaned then no need to open device, and in Meta Api no need any device
I want to hold a feature in addition to this app It is normal sms logic, but it needs to send messages via whatsapp. Can you do this? So whatsapp messages need to be forwarded via Android phone
You can place a custom order with us to add this feature to your system. However, please note that it would involve additional costs. We recommend contacting our support team to discuss your specific requirements. Once we understand your needs, our business team will arrange a meeting with you to plan the next steps accordingly.
Are you guys related to Zender and titansys
XSender is primarily designed for Email, SMS, and WhatsApp marketing campaigns. In upcoming updates, it will become fully automated with support for additional messaging platforms.
Hey, there is any option for ai chatbot responder?
Hello dear, currently this feature is not available
I’m not able to update the system, there’s no way I can upload the code for every update, either you provide an update per file or you fix the direct system update!
Hello dear, You are not required to upload code on every update , you can simply use the system update section and use the click and update option to automatically download update and install .
If you are having any technical issue , kindly contact our support team at https://support.igensolutionsltd.com/ and provide necessary information ,they will assist you further updating the system
i did install and activated node but still in admin saying Node Server Offline
can you send or guide how to do it perfectly??
Hello dear, Kindly tell us which node version you are using ?
Recommended node version is 16
You can contact our support team at https://support.igensolutionsltd.com/
For further technical assistance
Thanks for your recent help… Please check again for #493 in support ticket
Please do the needful as earliest possibly today
Hello dear, our support agent has provided you instructions in the ticket kindly check
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