The referral system is already in the final testing phase, and will be released soon. Multicurrency support is currently in our roadmap, and development will begin after the referral module rollout.

We understand that some projects release features quickly, but we prioritize quality, long-term stability, and backward compatibility to ensure our customers don’t face issues after an update. Rushed releases often lead to bugs or system failures, so we want to deliver features that work reliably from day one.

We are also working on continuous UI/UX improvements to keep the platform visually modern and competitive.

Okay, so since the referral system is set to release this month, is it customer referral only or customer & provider referral? Also, what would be the customization cost to get the multi-currency added? Im interested in buying but im hesitant to buy without those features. Considering how long it’s taken to get the referral system, I’m assuming multi-currency wouldn’t be released until summer 2026.

Thank you for your patience and for your interest in our product.

Referral System:

The referral system is scheduled to be released this week. In the initial release, the referral program will be customer-only. Provider referral is not included at this stage, but we will review and consider adding it in a future update based on demand.

Multi-Currency Support

1. Multi-currency is not included in the upcoming release and is currently part of our roadmap. 2. As this is a core feature, it requires careful implementation to ensure accuracy in billing, reporting, and payment processing. 3. Without customization, multi-currency will not be available in the immediate short term.

If you have an urgent requirement, multi-currency can be implemented through customization. For customization inquiries, pricing, and timelines, please contact our team, and we’ll be happy to assist you further.

Okay thanks. For some clarification, how does the currency of the app currently operate? Once the admin sets a country as their main eg. USA – every provider/customer must operate in USD correct? Or can it be set to operate in USD while payments are processed in the backend in a different currency using whichever payment processor they choose?

Currently, the system operates on a single global currency.

1. The currency selected by the admin is applied system-wide.

2. The admin panel and the user website/app both use the same currency.

3. All providers and customers see prices and perform transactions only in that selected currency (for example, USD). At this time:

Providers cannot set their own individual currencies. Customers cannot view prices in a different currency. Payments are displayed in one currency and processed in another at the system level.

Okay thank you

As far as the subscription & commission goes – are we able to create for example “service charge” to customers at booking? Also, I noticed a promotion feature, does that mean we can charge providers a fee daily to get their services promoted on the app homepage?

currently there is no dedicated “service charge” field in the system. At the moment: We only provide an additional charge amount at the booking level This additional amount can be used for extra costs, but it is not specifically labeled or separated as a service/convenience fee If you want a proper service charge feature (separate field, label, calculation logic, admin control, and frontend display), it will require customization on both admin and booking flow.

Yes. The promotion feature allows you to charge providers on a per-day basis to have their services promoted on the app homepage.

Providers can select the promotion duration (number of days), a daily charge is applied, and their services appear in featured/homepage sections for that period. Once the selected days are completed, the promotion automatically ends.

Thank you for the quick response. Finally, is there a system in place to handle reporting? For example, a customer wants to report fraud or a crime from a provider; can they click the provider and report them? Is there some ID/Documentation verification process and badge “verified provider” or “verified plumber” if they provided a license?

Thank you for your question.

Yes, provider verification is already part of the system.

Provider Verification & Approval:

1. During provider registration, the system collects verification documents such as ID, license, or other required proofs.

2. These documents are reviewed by the admin.

3. Based on the verification, the admin can: -Approve the provider -Reject the provider -Keep the provider pending until verification is completed

Once approved, the provider can be displayed as a Verified Provider (for example, Verified Plumber) with a badge on their profile.

Reporting / Complaint Handling

Currently, there is no direct “Report Provider” button on the provider profile for fraud or crime reporting.

However, the system includes a Help Desk / Support Ticket module. Using this help desk:

Customers, providers, or handymen can directly raise a ticket Issues such as fraud, misconduct, or service complaints can be reported

All tickets are sent directly to the admin for review and action The admin can then take appropriate steps such as warning, suspension, or blocking the provider.

Summary ✅ Provider document verification & admin approval: Available ✅ Verified provider badge: Available after admin approval ✅ Issue reporting via Help Desk (direct admin communication): Available

❌ One-click “Report Provider” button: Not available by default we will added in our roadmap for future update

Okay thanks

Could i get a breakdown of the zoning system? Customers and providers view/display based on their current location. So, for example, a customer living in New York wouldn’t see a plumber from texas in their search? Or Bahamas wont see Dubai search results correct?

Yes, that’s correct. The system works on a location-based zoning model. Customers only see providers from their current location/zone. For example: A customer in New York will only see plumbers from New York.

This ensures users always see relevant, nearby providers and avoids cross-country or irrelevant results.

We’re also adding an improvement in the roadmap where users can manually select a location to search services in a different city or zone if needed.

thank you

Hi, I’m seriously considering purchasing this item and have reviewed the documentation and recent changelogs. Before proceeding, I’d appreciate clarification on a few technical points related to production readiness:

Android targetSdkVersion The docs reference targetSdkVersion 31. Has the app been updated to meet current Google Play requirements (Android 14/15)? If yes, which version introduced this? If not, is this planned soon?

Backend PHP compatibility The requirements mention PHP 7.3+. Is the backend fully tested and supported on modern PHP versions (8.1 / 8.2), which are now standard on most VPS hosts?

Firebase security setup The setup guide suggests very permissive Firestore rules and disabling Email Enumeration Protection for chat. Are there updated or recommended production-safe Firebase rules/settings for live deployments?

I’d like to align with the official approach rather than making unnecessary custom changes if these are already addressed or on the roadmap.

Thanks in advance.

1. Android targetSdkVersion

The app currently supports targetSdkVersion 36, which is fully compliant with the latest Google Play requirements. It is compatible with Android 15 and upcoming Android versions, with no Play Store submission or update issues from a target SDK perspective.

2. Backend PHP Compatibility

Yes, PHP 8.2 is mostly stable and safe for production use. The backend works correctly on PHP 8.1 and 8.2. Any remaining PHP 8.2 issues are limited to minor third-party deprecation warnings and do not affect functionality. For new deployments, PHP 8.2 is recommended.

3. Firebase Security Setup

The Firebase setup instructions in the documentation are up to date and production-ready. The recommended Firestore rules and Firebase settings are aligned with live features such as real-time chat. No additional custom changes are required unless you have project-specific security policies.

Your system allows for 99% upfront payment. In the transaction process, how is the last 1% collected? Would the customer be required to re-enter their card information & click “pay” at the end of the job? Or would the system automatically authorize the final 1% being taken from the card as the job is marked completed without the customer being required to open their wallet and take the card out again? ALso, is it possible for me to just change that 99% to 100%

Also, which file is the mainfile to install google analytics/facebook pixel etc?

Currently, the system supports partial upfront payments (such as 99%), but the remaining 1% is not automatically charged when the job is completed. The customer would need to manually complete that final payment by opening the app/website and clicking Pay again.

Automatic deduction of the remaining amount without customer action is not supported by default and would require custom development with the payment gateway.

The system also does not have a built-in 100% advance payment option. Changing 99% to 100% upfront payment is possible, but it requires code customization.

Thanks for the info. 1. The admin dashboard has a force update admin app & iOS app/anroid app – is this for when you guys release a new release? Or is designed for when changes are made from the admin dashboard itself to keep the content in sync? 2. Installing facebook pixel/ google analytics – which main file should the code be installed in? Or which combination of files? So far master layout blade.php shows the pixel in the admin but not customer site. I need to get tracking on every page. Is there a central page for that? 3. This whole partial payment limit of 99% makes no sense honestly. Just makes the customer journey longer for no reason. Especially not automatically charging the remaining 1% after the order marks the order as completed. If I prepay for a service, I expect a pre authorization for the full amount not to be asked to pull out my wallet again later when the job is done. Creating more work for no reason. It’s like you guys put this here to say “message us for customization”. 4. The customer website has a signin button for the admin dashboard. Is there a reason a customer needs to see a button to go into the admin dashboard? We should be able to hide this.

I see the option to set the system to commission-based. What I don’t see is where i can set how much commission i would take. I was expecting once i changed it from subscription to commission in settings, it would ask what percentage. Where do i set that?

Thanks for your interest in our product. Our Black Friday sale will be available from 20th Nov to 2 Dec.

Thank You!

Hello, Our cyber sale is now live. You can purchase whenever you are ready and our team will happy to assist you if you have any query or questions.

Thanks for the black Friday update.

I have few pre-purchase questions.

1. If I buy this script, can you help me with the server installations and backend setup, Reskin, and publishing Apps to Google play store and Apple store? If yes, is it free? If not free, how much would you charge for everything?

2. When are you rolling out the update UI? The current fronted user interface is quite outdated and does not fit into modern reality.

Thank you for your interest!

We would like to clarify that we do not provide full backend setup, reskinning, or app publishing to the Google Play Store or Apple App Store free of cost.

However, we will support you during your setup process. If you face any issues, our team will guide you and help you resolve them smoothly.

Regarding the UI update, our new modern frontend interface is already on our roadmap. It will be released soon and will bring a fresh, modern, and more user-friendly design that aligns with current standards.

If you have any further questions, feel free to reach out!

Where can I find the pricing for the setup service?