Hello crashna,

We sincerely apologize for the delay in our response and for the inconvenience you’ve experienced. Could you please provide more details about the issue you’re facing? It would be very helpful if you could share a screenshot or a video that shows the problem. We would also appreciate it if you could include additional information such as your system status, the theme you are using, your site URL, and any other relevant details.

We have a support forum available at the link below. Could you please continue this conversation there? You can create a new thread and provide more detailed information. If there’s anything you prefer not to share publicly, you may reply privately within the forum.

Click Here To Get Support

We look forward to hearing from you.

Thank You

Hi stuffmartusa2,

Yes, we are still supporting this plugin. Let me know if you have any further questions.

Thank you

Hi,

We are moving our support process solely to our support forum at https://support.jegtheme.com/forums/forum/epic-news-elements/

Please try to open a new support ticket on our forum.

You can submit any questions or issues about this product there, and our support team will assist you as soon as possible.

Thank you

Hello,

Thank you for your reply.

I’m not going to pay $30 for a simple question. I might as well buy a new licence for $39.

$30 for support is a bit excessive, especially since the last update to the plugin was on 9 November 2023.

Regards

The Listeo team resolved this by adding ”.listings-container [data-icon]:before { display: none !Important; }” to the code.

After inserting the code, it solved part of the problem, but the error persists. The Listeo team said that your plugin is conflicting with the theme, and I need this resolved. See: https://www.destinoangradoce.com.br/web/turismo-rural/rancho-ze-maria-parte-norte/

Hi MichelBertoni,

We are moving our support process solely to our support forum at https://support.jegtheme.com/forums/forum/epic-news-elements/

Please try to open a new support ticket on our forum.

You can submit any questions or issues about this product there, and our support team will assist you as soon as possible.

Thank you

Hi no10design,

Yes, this plugin still compatible with the latest version of WordPress and Elementor.

Thank you

Hi vyruz85,

Sorry for the delay. Currently, our support team is still checking your support ticket.

Thank you

OK, thank you for the information.

Hi saimax,

Unfortunately, we don’t have a plan to add more elements or features yet to this item.

Let me know if you have any further questions.

Thank you

Hi, I purchased Epic News Elements through elements envato and I cant get the Product License Registration to work. I created the token and it not working after I past it in. Please help! I get the following message “Failed to validate license, please check if required access is granted when token created, also please check to make sure if your account already bought the item”

Hi saimax,

If you’re getting the plugin from Envato Elements then you can skip the plugin activation process.

Thank you

Hi joeydav,

Unfortunately, we don’t have this kind of feature.

Thank you

Hi sozer11,

No, this plugin is not compatible with them.

Thank you

Thank you.

Hi vyruz85,

Sorry for the delay. I noticed that our support team has answered your support ticket. Please check it out. https://support.jegtheme.com/forums/topic/epic-news-element-hero-2/

Thank you

Hi, Yes, support team answered and everything is fine now. Thanks a lot.

You’re welcome vyruz85

Hi Hobiti,

Yes, you can use this plugin with the latest version of Elementor.

Thank you

Hi airplant,

Could you share an example of the dropdown menu you’re referring to?

Thank you

Hi,

We are moving our support process solely to our support forum at https://support.jegtheme.com/forums/forum/epic-news-elements/

Please try to open a new support ticket on our forum.

You can ask your question or problem about this product there. Our support team will help you as soon.

Thank you

Hi ruddieliastows,

Regarding this thing, please contact us through our profile page. Our support team will assist you as soon. https://themeforest.net/user/jegtheme#message

Thank you

Hello, I sent an email a few days ago and have not received a response.

HELLO, I need an answer please.

Hi PAPPACLART,

For now, we can’t estimate when we will update this plugin. But if you find any issue or have a question, you can place it here.

Thank you

Hi Upfama,

Unfortunately we don’t have this kind of feature.

Thank you

Hi visualpaint,

I’m unable to open the image link above. Could you please re-send it?

Thank you

Hello! I just sent you a message through support my number is #145598 and I also sent you a previous message throng support a couple days ago and the number was #145483

Thanks

Hi visualpaint,

Our support team has been answer your questions. Please check it out.

Thank you

Hi SK2006,

Yes, this item is a WordPress plugin. For your requirement above, I think you need to use a theme. If you are interested, you can use the JNews theme.

JNews has a paywall feature, so you can create paid-access articles.

Let me know if you have any further questions.

Thank you

Hi GasyDream,

This is a WordPress plugin. You can use this plugin with Elementor or WPBakery Page Builder. Let me know if you have any further questions.

Thank you

Hi Assistenza_WP,

Could you inform which frontend that having the issue? I will check further.

Thank you

Hi,

Regarding this thing, please contact us through our profile page. Our support team will assist you as soon. https://themeforest.net/user/jegtheme#message

Thank you