8483 comments found.
is there any updates for video generation, char consistency, marketing, social video? compared to tools like freepik, higgsfield, the video pro extension is laughable. each extension feels there no integration together.
Hello, @mydaw,
Thank you for your interest in Magic AI!
To help us respond to your inquiries quickly and efficiently, please submit your questions using the contact form on our profile page (found at the bottom right). This ensures our support engineers can review your request and provide the proper assistance.
We truly appreciate your understanding and look forward to helping you!
Best Regards,
Team MagicAI
Support System Documentation
OpenAI and many AI companies have already started making bold breakthroughs in integrating AI with e-commerce. Have we paid attention to and tried this idea and plan? Thank you.
Hello, @tworange,
We may consider adding eCommerce features in the future. In our upcoming update, we’re planning to integrate our chatbot with several popular eCommerce platforms.
Best Regards,
Team MagicAI
Support System Documentation
This is the best news these days. Thank you so much.
You’re Most Welcome!!
Hello! Where can I register for AI Community?
Hello, @chardsnet,
The MagicAI Community invitation link should have been sent to your email address, but if not, feel free to create a ticket and request the invitation link.
Best Regards,
Team MagicAI
Support System Documentation
The latest version of Magic AI is 9.7, but in admin i have MagicAI is up to date Version 9.6.0 13 Oct 2025
Hello, @Stambol,
The Magic AI version 9.7 auto-update has been released. Please check your Magic AI dashboard and try updating again.
Best Regards,
Team MagicAI
Support System Documentation
For previous user, do we get the market value coupon?
Hello, @email2raghul,
Market value coupon is only for the new purchases.
Best Regards,
Team MagicAI
Support System Documentation
When will version 9.6.0 be available for manual update?
Hello, @glisapn,
The latest version of Magic AI is 9.7 — you can check the changelog here: https://docs.magicproject.ai/changelog/ . It will soon be available on Envato for manual download and update.
Best Regards,
Team MagicAI
Support System Documentation
Hi, is Deepseek api not suitable for external chatbot?
Hello, @odins,
Which AI Tool Uses Which API? Please refer to the Magic AI Documentation here: https://docs.magicproject.ai/which-ai-tool-uses-which-api/
Best Regards,
Team MagicAI
Support System Documentation
Where is the announced AI Agents? Have been a while since the announcement.
And when is the custom instructions/ask ai function coming to ai chat pro canvas? Now its just a basic font/text editor and not useful at all. Your ai editor in the dashboard is even with this function since the beginning.
Hello, @VanderChoice,
Thank you for contacting us.
1. I have confirmed with our development team, and they have informed me that the Ai Agent is currently in progress. It will be released and available soon, so please be patient and stay tuned for the update.
2. The Canvas feature is designed solely to help improve and organize the document.
It doesn’t involve asking or prompting during the process. If you check ChatGPT’s Canvas feature, it works in the same way.
Best Regards,
Team MagicAI
Support System Documentation
for extended license 119 coupon is showing how to avail that i recently purchased extended license
Hello, @ukiqbal,
Please contact us through our support system, and our support engineers will verify your request and provide you with the specific coupon code: https://liquidthemes.freshdesk.com/support/tickets/new
Best Regards,
Team MagicAI
Support System Documentation
Hey MagicAI Team,
Props for rolling out OpenRouter integration back in v7.7 – on the surface, it screams “access to every free/open-source model under the sun,” like handing broke devs the keys to the AI kingdom.
But nope: after poking around the docs and changelog, it’s clear we’re not getting the full OpenRouter lineup.
Just the models you’ve cherry-picked?
No exhaustive list, no “all 100+ models supported” badge – feels like a curated snack plate instead of the buffet.
So, spill: what’s the intention here?
Are you whitelisting to keep things “stable” (fair enough), or is this a sly way to nudge users toward your premium integrations while dangling OpenRouter as bait?
And with per-user API keys in play, why lock us out of the full roster – let folks bring their own keys and pick their faves? Right now, it’s half-baked: shared rate limits for admins, limited models for everyone.
Frustrating when “OpenRouter support” reads like marketing fluff over real flexibility.
An update spilling the beans on exactly which models are in (and why not all) – or better, opening the floodgates – would be gold. Otherwise, clarify the vision: innovation or upsell trap?
Eager for a straight answer (beyond “check the docs”).
Hello, @aarm,
To ensure your inquiries are addressed promptly and efficiently, we kindly ask that you submit your questions via the contact form on our profile page (located at the bottom right). This will allow our support engineers to review and assist you accordingly.
We appreciate your cooperation and look forward to assisting you!
Best Regards,
Team MagicAI
Support System Documentation
Hey Team MagicAI, Thanks for the swift reply – if by “swift” we mean a copy-paste redirect to a contact form that sidesteps the actual question.
I’m not here to clog your inbox; I’m asking publicly because, well, others are probably wondering too: why is OpenRouter’s full model catalog off-limits?You hype the integration (v7.7, nice touch), but it’s just a handpicked subset of models, not the 100+ OpenRouter offers. Why the gatekeeping? Is it a tech limit, a stability thing, or a nudge to keep users hooked on your premium integrations?
And while we’re at it, locking API key setup to admins only makes it feel even more like a teaser than a feature. Let users bring their own keys and access the full OpenRouter roster – that’s what a real SaaS would do.
Right now, it’s shared rate limits and a curated menu, which smells more like marketing than innovation.
No need to redirect me to a form; a clear answer here would do wonders: which models are supported, why not all, and what’s the vision?
The community’s watching, and we’d love some transparency over a chatbot-style dodge. Cheers for a proper reply,
Hello LiquidTheme, Is AI photo studio discontinued? I am not seeing it in marketplace.
Hello, @uttam112,
Thank you for reaching out.
The AI Photo Studio has been temporarily removed from the marketplace as we’re introducing newer and improved features in upcoming updates. Please stay tuned for what’s coming next!
Best Regards,
Team MagicAI
Support System Documentation
Hi, whose API does AI Presentation Maker use?
Hello, @iceperial,
To use the AI Presentation Maker, users must first connect their Gamma API account, please refer to the documentation here: https://docs.magicproject.ai/ai-presentation/
Best Regards,
Team MagicAI
Support System Documentation
Hello, what type of hosting package and requirements should I choose to use the system? For example, web hosting, a VPS server, how many GB of RAM, etc.
I would also appreciate it if you could indicate the sites where we can get reference ideas.
Hello, @mustafasoyturk,
Thanks for your interest in Magic AI!,
You can check the server requirements here: https://docs.magicproject.ai/installation/
For a system that can smoothly handle 500–1,000+ concurrent users without performance issues, we highly recommend DigitalOcean or Cloudways. Both platforms offer scalable, high-performance cloud hosting solutions that are well-suited for high-traffic environments.
Best Regards,
Team MagicAI
Support System Documentation
am checking the demo, and am seeing presentations maker addon on market place, but cant see it on the demo itself? how can i check it and does it create full powerpoint presentaions or are they video presentations?
Hello, @kingreignz,
Thanks for reaching out!
AI Presentation Maker addon: You can create stunning, professional presentations in seconds. MagicAI’s AI Presentation Maker automatically transforms your ideas into visually captivating slides with engaging content, layout, and design. Whether you’re preparing a pitch deck, marketing report, or educational presentation, the AI handles everything — from generating text and visuals to structuring your slides for maximum impact.
This extension will be available with version 9.7, Stay Tuned.
Please check on demo site here: https://demo.magicproject.ai/dashboard/admin/marketplace/ai-presentation
Best Regards,
Team MagicAI
Support System Documentation
i don’t see where can i config “REST API” on Back end of Admin
Hello, @thanhgmu,
Thanks for your interest 
Here is the details for REST API https://magicaidocs.liquid-themes.com/access-to-rest-api/
Best Regards,
Team MagicAI
Support System Documentation
I have bought it, however, I cant find where the client can put their API.
Like I saw on the plans tha t I can allow the clients to add their API instead of using mine. but I cane find where should the client put
Hello, @walterjoao20,
Users will add the API of the default AI Engine only. It is available in the User menu, please refer to this screenshot: https://postimg.cc/vgXwx5Mh
Best Regards,
Team MagicAI
Support System Documentation
thank you for the response, and I noticed that, yesterday while setting up. however, I can only see OPEN API on the user part. Can they add the other ones?
Or its only showing open AI because I only put open AI api on the admin backend?
And how can I register to the AI community on CodeCanyon
Hello, @walterjoao20,
Could you please submit a ticket via our support system here: https://liquidthemes.freshdesk.com/support/tickets/new providing all the relevant details about the issue you’re facing or your concern? This will enable our support team to assist you more effectively.
We are committed to helping you resolve this issue and ensuring a smooth experience for you.
Best Regards,
Team MagicAI
Support System Documentation
Hello, in Magic, is there an option to create new spaces or templates for prompts, AI agents, for customization at the users’ request?
Hello, @douglasperillo,
Thanks for your interest in Magic AI!,
Yes you can create new templates for your prompts.
Best Regards,
Team MagicAI
Support System Documentation
Hello, Can users use the API to generate responses? Get the MagicAI key from MagicAI and use the models.
In the demo, I don’t see a way to obtain an API key to use externally.
Hello, @FFScripts,
Could you please submit a ticket via our support system here: https://liquidthemes.freshdesk.com/support/tickets/new providing all the relevant details about the issue you’re facing or your concern? This will enable our support team to assist you more effectively.
We are committed to helping you resolve this issue and ensuring a smooth experience for you.
Best Regards,
Team MagicAI
Support System Documentation
Magic AI provides the function of customizing robots as needed. Can it realize the ability to call multiple customized robots in one task and let them collaborate to complete the specified task?
Hello, @tworange,
Could you please submit a ticket via our support system here: https://liquidthemes.freshdesk.com/support/tickets/new providing all the relevant details about the issue you’re facing or your concern? This will enable our support team to assist you more effectively.
We are committed to helping you resolve this issue and ensuring a smooth experience for you.
Best Regards,
Team MagicAI
Support System Documentation
You can easily decide for yourselves whether this is necessary, as multi-AI Agent collaboration is already a major trend. Thank you.
Hello, @tworange,
We are working on something like this, Stay Tuned.
Best Regards,
Team MagicAI
Support System Documentation
Please refer to OpenAI’s AgentKit and other similar tools to innovate this function. Thank you.
Hello, @tworange,
Thank you for sharing your suggestion—we truly appreciate your input! To help us track and consider your idea, please submit it as a feature request on our community page here:: https://community.projecthub.ai/c/feature-requests/5
We gather all feature requests from this platform.
Best Regards,
Team MagicAI
Support System Documentation
You can directly decide on such an important suggestion; there’s no need for me to take the time to submit it to the Community. Thank you.
Please refer here: https://openai.com/index/introducing-agentkit/
54190 no one answer me
?
Hello, @m7mdnas,
We’ve successfully received your support ticket (#54190). Please note that our support system processes requests in the order they are received. Once the earlier tickets in the queue have been resolved, one of our support engineers will review and respond to your inquiry.
Thank you for your patience and understanding.
Best Regards,
Team MagicAI
Support System Documentation
its take more then 4 days ?
Hello, @m7mdnas,
Sorry for the inconvenience. The delay occurred due to the weekend, but our support team is now back at work. You can expect a response to your support ticket soon. We truly appreciate your patience and understanding.
Best Regards,
Team MagicAI
Support System Documentation
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