491 comments found.
Are the APIs available yet for the application. Been waiting for it for almost a year
Hi.
This feature is not yet available. We will notify you as soon as it has been released.
Any ETA ?
We are aiming for a release in Q1 next year.
one of the users of my app complained that when they click on invoice link from email, they get a routing error.
https://clientcrm.ovh/invoices/redirect/111 screenshot: https://share.zight.com/5zuq4zg8Also if user not logged in, link to invoices won’t appear.
How do I fix this?
Hi,
I have replied you via email.
I was hoping for an update on when we can expect the launch of some critical features. API access and webhooks are particularly important for our workflows, along with mail inbox integration and multi-currency support. Do you have an ETA for these releases?”
Hi,
These features are in development with a target release in Q1 2026
We are very pleased to hear these crucial features are in the pipeline. However, the anticipated Q1 delivery (4-5 months from now) is a significant wait. To help us plan, we would greatly appreciate it if you could shed some light on the development schedule and expectations for the very next release. What specifically will be added, and when can we expect it?
Dear Brian, I want to update my CRM. Could you help me, please?
Hi,
Yes. Please see https://growcrm.io/crm-update-service/
Can clients leave project reviews on completed work?
Hi,
No. This feature is not currently available
EXPORT function is not exporting anything. Does even work? See image https://prnt.sc/AruaJwfvVgyv
Hi,
That is just the icon. The button to export is at the bottom of that list
What’s the difference between this and the other one fond here https://codecanyon.net/item/grow-project-management-crm-with-invoicing-estimates-leads-and-tasks/28292342 ?
Hi,
The SaaS version allows you to start a business selling subscriptions to your customers to have their own instance of Grow CRM.
The other version is just for a single business to use.
My requirements are described in the following scenario. Is this something that Grow CRM SaaS can achieve? SCENARIO: I have clients and I have team members (workers, software developers). Clients want projects/tasks completed. Team members have the skills to complete the projects/tasks. When clients have a problem to be solved, they login and post the problem/task. For example, the client may want to create an app. The client will post the requirements. I would like to be able to create a form that allows the client to do this. The form would have custom fields. Once the task is posted, team members see it and send an estimate to the customer email. The customer may get 10 emails with different estimates from different team members. On top of that, the client will be able to see those estimates in client area, related to the project they created. The client selects the best offer and makes a payment or deposit. The selected team member starts to work on the project. The client and the team member can chat in a chat area designated for that project (if the client creates another project in the future a new chat area designated for that project opens). The chat rea allows file sharing. When the job is completed, the team member gets a percentage of the amount the client paid, and the site owner keeps the rest. The team members and the clients can manage their work areas.
Hi,
The CRM does not have this feature. What you are describing is a services platform similar to UpWork, Fivver, etc and not a CRM.
OK
Your software mentions projects and tasks. What’s the difference between the two and please give a simple brief example. Thanks
Hi,
Project are the overall work and tasks are individual parts needed to complete the work
OK
You refer to Customers and Clients throughout your application. What is the difference between the two? See image https://prnt.sc/f875fcNiU4Qs
They are the same thing. We will correct our wording to be more consistent
OK
Is there an option in this crm to offer lifetime subscription to a limited number of customer?
Hi,
No, this is not currently available.
Thank you for the quick response. Is there any chance that we can get that feature in next update?
Hi,
This is not currently on our roadmap. It is however a good feature and we will review it for our future updates.
I have installed it, but nowthe company user cannot log in. Please install it for me. I have created a ticket
Hi,
Can you reply to my last email to you. We can carry on the conversation via email.
This page isn’t working currently unable to handle this request. HTTP ERROR 500
Hi,
I have replied your support email.
You can fill in our Free Installation Request Form and we will install the CRM for you
Can you add a Percentage fee to credit card and paypal orders
Hi,
No, this is not currently possible.
Hello. I have some preorder quetions. 1. Do I need to buy extended licence to charge my potential customers. 2. Is it possible to change langing page’s design for SAAS? (how difficult it is)? 3. Demo link for customer https://customer.growcrm.io/ is not working. Does the link from Standalone version (non SAAS) https://demo.growcrm.io/login provides the same functionaliy? 4. Are themes provided in Standalone version included in SAAS? 5. Is the interface multilingual/translatable (could not find any language switcher)
Hi
1. Ordinarily you need an extended license, however, we have promotion running that allows you to use the standard license
2. For a custom landing page, I would suggest you use WordPress on your main domain and install a theme that you like. You can then install the CRM on a subdomain and disable the CRM’s landing page
3. This has now been resolved. Being a public demo, someone had deleted it.
4. All features in the standalone version are available in the SaaS version, including themes.
5. Both the admin side and customer side are available in multiple languages. Please see https://saas.growcrm.io/app-admin/settings/general
Thanks for your detailed answers.
Hi,
The custom demo is now working.
Great product, However i felt if you can add vendor details in the expenses section such that we can search how much payment did we make to a particular vendor along with date filter , etc It will be good
Hi,
Thank you for the feedback. We will review and consider it.
If I want to set up my own SaaS company, which license should I buy, the regular or the extended one? What are the differences?
Hi,
Typically you would require the extended license. However, we currently have a promotion that allows you to use the regular license for your SaaS business.
Hello I have many questions
1. The CRM is available in Spanish for customers. 2. Can you help me with the installation and the initial setup? 3. Will all the features available in the demo remain enabled after purchase, or will I need to pay for updates?
Thanks
Hello,
1. Yes, the CRM includes Spanish language
2. Yes, we offer a Free Installation Service for Grow CRM SaaS
3. All the features you see in the demo are included. You do not need to pay for any updates. There are no recurring costs. You will get free lifetime updates.
hi still not having 2-factors authentication? and offline payment (Bank)?
Hi,
Offline payments are already available in the CRM (no bank integrations)
2FA is in development. We do not have a set release date as yet.
Thank you for the fast response, your CRM is exact what we need but Multifactor authentication (MFA) is mandatory for us to provide the service. Any idea when it will be ready, any release time period?.
Hi,
We do not have an exact release date for this feature as yet. We are however aiming for before the end of the year.
I’ll be keeping an eye out for the release, as we’re eager to introduce it to our customers.
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