493 comments found.
Hello I have many questions
1. The CRM is available in Spanish for customers. 2. Can you help me with the installation and the initial setup? 3. Will all the features available in the demo remain enabled after purchase, or will I need to pay for updates?
Thanks
Hello,
1. Yes, the CRM includes Spanish language
2. Yes, we offer a Free Installation Service for Grow CRM SaaS
3. All the features you see in the demo are included. You do not need to pay for any updates. There are no recurring costs. You will get free lifetime updates.
hi still not having 2-factors authentication? and offline payment (Bank)?
Hi,
Offline payments are already available in the CRM (no bank integrations)
2FA is in development. We do not have a set release date as yet.
Thank you for the fast response, your CRM is exact what we need but Multifactor authentication (MFA) is mandatory for us to provide the service. Any idea when it will be ready, any release time period?.
Hi,
We do not have an exact release date for this feature as yet. We are however aiming for before the end of the year.
I’ll be keeping an eye out for the release, as we’re eager to introduce it to our customers.
I had created installation request and sent you details for installation and it has been more than 24 hours, installation has not been done so far neither nay reply.
Hi,
You installation had been completed and we have sent you an email.
However, you email address does not correct. It starts will www. ?
Thanks for installation. I have replied with my query, please check.
Hello I am using your SaaS application in VPS. I am able to access the database & create user from terminal but from the application it’s not able to to connect and create user in the database.
Hi,
We have replied to your email. We can pick up the conversation there.
why when sign up, customer get subdomain? can we change to username only?
Hi,
The system currently only supports subdomain based set up.
This provides better branding for clients and is typical of complex SaaS applications.
Which Laravel Version you are using? Is that 12.x?
Hi,
The CRM is using Laravel 11. We will be updating to 12, but we do not have an set release date as yet.
Hi
Do invoices get automatically paid when setup with Stripe? Or do customers still have to manually pay invoices through a payment link?
Do you have any examples of niches that others have tapped into?
Is there a staff file share where companies can store or share staff documents?
Are there are any plans to add a shared inbox feature?
And finally if there is any discount for upgrading from the standalone up to SaaS?
Thanks
Hi
1. Subscription payment are automatic
2. Construction, Legal Firms, Field Service Businesses (plumbers, electricians, landscapers) , etc
3. Not currently
4. Yes, this feature is on our roadmap as a priority feature. We do not as yet have a set release date.
5. The SaaS version is currently discounted. The regular price is $169
Thanks
Thank you for your reply. Do you have any recommended hosting companies? My hurrent host don’t meet the requirements for cPanel API access
Hi,
A number of our customers are using InMotion Hosting
Pre-sale question…. Does the system have different beautiful invoices templates which you can choose for your invoices? What about Accounting Module?....
Hi,
- The system currently has a single invoice template.
- There is currently no accounting module available
pre purchase que 1st is this crm fit in travel agency ? 2nd do you provide customization
Hi,
The application is a general purpose CRM. It is best that you take a look at the demo, to determine if it meets your business needs.
I have replied to your email.
Pre-purchase questions:
1. SaaS?
2. Kanban view with labelling (e.g. priority, due date, etc)?
3. Share tasks with client (without login)?
4. Email/SMS alerts of task completion?
5. Live chat system?
6. Payments (with admin commission)?
HI,
1. SaaS?
Yes, this is the SaaS version
2. Kanban view with labelling (e.g. priority, due date, etc)?
Yes. Please see our demo for functionality
3. Share tasks with client (without login)?
Clients can access tasks but login is required
4. Email/SMS alerts of task completion?
Email notifications.
5. Live chat system?
There is a live messaging feature. Please see our demo for functionality
6. Payments (with admin commission)?
There is no commission feature.
if my developer adds webhooks to app, is there a way to do it so that it won’t affect updates?
Hi,
This is not currently possible. Any changes to the core application files can be overwritten with updates.
what are the news in the update of 13 July 2025
Hi,
There was no new release in July. We have one scheduled for 2 weeks time and you will get an email from us as usual.
Thanks
Hi,
You can email us at support@growcrm.io and we can assist you further.
Hi,
When importing leads via CSV file, it gives error if any fields are empty. This doesn’t make sense – we don’t always have all information from a particular lead. Sometimes we only know the first name, and no last name. Sometimes we don’t have their phone number but we do have their email.
How can we prevent import error? Do we add 0 or something else in empty fields?
Thanks
Hi,
Some (not all) fields are mandatory for the CRM to properly register the Lead.
The 3 Required fields are
- First Name - Last Name - Title
if you want to change this behavior, you can edit the file
\application\app\Imports\LeadsImport.php
See image below for details:
https://www.awesomescreenshot.com/image/55522522?key=09e82a3f9e8bfcce56d6376004f8c742This script is good, One important feature is missing, You guys should add excel or google sheet. this is what we use most. Please add it and i will buy
Hi,
Thank you for your feedback and suggestions
I have sent you instaltion request but you are not responding more than 24 hours I am waiting.
Hello
Our turnaround time for our free installation service is 24-48hrs
Thanks
check email now, I have sent you again from 2 emails, plz install by today
more than 5 days, you did not install
Hi,
As of this moment, there are 0 unresolved tickets in our help desk. This means for a reason not clear at the moment, your emails are not reaching us.
Can you please fill in this form https://growcrm.io/installation-request/ which will come directly to us
You can also use this form https://growcrm.io/ra-contact/ which will again come directly to us.
You can also use the contact form here on Codecanyon, which will again come through to us.
I apologize for this delay. We have not had reports of any other customer failing to reach us, so its not quite clear why your communication is not reaching us.
I appreciate that this is frustrating and we will get you set up very quickly, as soon we received your request.
Hi,
Just following up on this.
We are yet to receive you installation request, via our online form
https://growcrm.io/installation-request-saas/Hi,
Just following up again on this.
You can submit your installation request
https://growcrm.io/installation-request-saas/what do you say about these ticket? one ise 4 days ago and one is 5 days ago? shame on you guys
Cron Job not working #11409 Created on Fri, 25 Jul at 2:02 PM Being Processed Error when customer login #11403 Created on Thu, 24 Jul at 10:59 PM
Hi,
I really like the script… it’s almost exactly what I need. Do you offer custom work for adding a few missing features?
Thanks, Luke
Hi,
You can email us at support@growcrm.io
Hi,
It’s really tough to deal with taxes using Stripe or any current payment modules when selling to multiple countries.
A MoR would be best. Any thoughts on Paddle or Polar?
Thanks
Hi,
We have Paddle on our roadmap, but there is no ETA as yet.
Hello. Do task reminders arrive in the assigned user’s email?
Reminders are linked to an individual and not the task, This means if you have multiple people assigned to a task, they can all set their own reminders and get notified by email.
Hello, do you plan to add multiple invoice themes so user can select in his settings between themes for the invoices and estimates ?
Hi,
This feature is not currently on our roadmap.
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