1305 comments found.
the fact you have not added customer details like name and number to pickup is crazy
We are working on it
thank you, also consider adding tabs to the order cards with kot number, if a next order comes in from that table a next tab shows the new kot number. lessen the chance of missing the addition to the order. maybe add a highlight if it is not clicked
In order card we dont show the list of items ordered. it shows on order details. List of item show in cards in KOT screen.
So if you want to see separate section for each kot then opem KOT screen not order
i know, this is not to show the list just to show there is an update on that order so if a new kot is generated on the order a tab will be added with that kot number. staff can immediately see the order with the addition if they miss the notification
We will send suggestion to team. Team will review the suggestion.
Thank You
Hey when will loyalty points feature come?
It is in our plans but not started on it yet.
I know you guys are busy but please try it add it as soon as possible, don’t make it as an addon please
Sure. But it will be an addon
Hi,
Also checking your demo for orders and Kitchen sync of different orders numbers, once the order is marked served it’s still showing order confirmed in the main order window ( refreshes every 1 sec),
So from KOT the sync of the meal statuses is not working in your demo on order’s page
will check this
Hi i have some Pre Sale Questions
1. Can we add more orders in already existing orders in dine away, take away? as sometimes customer’s wants some additional dishes after processing the order so how we can add more items into there table, dine in, take away or delivery order?
2. Can you support android and apple app for each restaurants, how much it will cost per restaurant?
3. In your demo customer order board is not showing any orders, please could you fix it as we want to see demo for it
4. Is there any detailed documentation for each features? like POS how to operate it properly? so we can provide or write documentation to restaurants
5. For SMS module please provide more details like which system we can able to integrate with for e.g: twilio and how to charge customer’s from the admin section for each sms messages or sell package of 100, 1000 sms from the restaurant admin
Thanks
1. yes this is possible
2.it supports pwa but mobile app is not available.
3. You need to enable the token number in order settings
4. you can check here
https://froiden.freshdesk.com/support/solutions/folders/430005956335. https://froiden.freshdesk.com/support/solutions/folders/43000595633
Is there support for WhatsApp orders?
Just receiving notifications about the entire process via WhatsApp would be great.
not yet. but will plan soon
Can I add another language?
yes
IM waiting for the money can you tell how long is the sale? the 79 usd sale?
Sorry we currently do not have any dates. But it can expire anytime
Hello,
I’m very interested in purchasing your TableTrack – Complete SaaS Restaurant Management Solution. Before buying, I’d like to confirm a few technical details and possible customizations:
1. I want to host the system on my own server, where I can have:
A main admin dashboard (for me as the system owner).
Separate restaurant dashboards (for each restaurant client).
2. I need to allow each restaurant to generate a unique QR code for every table, so customers can scan it and view the menu for that specific table.
3. I would like to add a “Call Waiter” feature, where the customer can press a button on the menu page to send a notification to the waiter’s WhatsApp number, including the table number.
Does this require integrating my website with a WhatsApp Business API provider to send messages automatically?
4. Is it possible to add social media links (Instagram or Facebook) on the digital menu, so when a customer views the menu, they can tap the icon and go directly to the restaurant’s page?
5. Finally, what type of hosting/server specifications would you recommend for supporting around 200 restaurants using the system at the same time?
1. Yes this is available
2. Yes qr code is available per table
3. call waiter feature is there but whatsapp integration is not there yet.
4. yes social media links can be added
Thank you for your response I hope you are doing well. I have two quick questions regarding the QR Menu system:
1. Is it possible to restrict users (restaurants or subscribers) from adding alcoholic beverages to their menus?
2. Could you please recommend the best type of hosting (and company) to start with for about 50 restaurant clients, with the ability to upgrade smoothly later without migration or performance issues?
Thank you very much for your support and great work on this project.
1. you cannot restrict users for alcoholic items
2. You can go with hostinger or any cloud server like digitalocean or aws
Are you planning to develop api ? if yes let me know the expected time
yes we have plans for it. you can get it in 40-50 days
is it add on or with current admin panel update ?
will be addon
It has been released: https://codecanyon.net/item/restapi-module-for-tabletrack/61504968
If you have the Universal Module Bundle, you can get it for free—just update the Universal Module Bundle to the latest version.
i have a vps with coolify and i don’t know how to install it.
Please do not comment here if you have already raised the ticket
Good morning
1- There is still a problem with the notification sound for calling the waiter
2 – The order display screen (customer-order-board) does not work. I think the problem is with its link, as it is not linked to the restaurant ID
for customer order board you need to enable the token number in settings.
Guys the time zone for America jamaica is off, time jumps to next day at 7 pm, yes this is not the correct place but its been over 2 weeks no fix
Please contact us via a support ticket, or if you have already created one, kindly share the ticket number.
Thank you
Time is off #61530
yes will fix this in upcoming update
i dont actually have an issue for now so wont open a ticket. im curious, in the recent updates you guys talk alot about delivery app. and im wondering, is the an actual delivery app for this system and how do i get to it cause even your documentation does not mention it.
Secondly why is it not posible to upgrade the plans from free trial when you using any other mobile device besides a laptop cause many users dont have laptops so now they cant upgrade the plan cause the upgrade button does not appear?
also i suggest you guys also add a feature to email receipt to customer directly from the system so that printer is optional. you already mafde receipt as PDF… just add section to email directly to user.
Thank you for the suggestions. There is already option to send the bill automatically on email when the order is billed.
want to ask as normal user should be print on cash and kitchen at same time how to set it up?
If Cash Drawer is set as enabled on desktop app then when new order comes cash register opens and also the KOT prints
This is really absurd. I was about to ask why printing doesn’t work on iPad, then I found out that it’s not a bug but that it’s intentionally not provided for. When do you plan to fix it? I still can’t believe it, such a great product that doesn’t print from iPad. Will you release it soon? Otherwise, I’ll ask for a refund because it’s really unfair. I already bought the app and two modules. I was thinking of buying the package, but luckily I didn’t.
What do you mean by printing doesn’t work on iPad? Are you referring to one-click direct printing to a printer connected to the iPad, or something else?
If you’re talking about direct printing to a Bluetooth printer connected to the iPad, then it definitely won’t work through the browser — because browsers on iOS don’t have access to local printers. In that case, we would need to create a mobile app so it can communicate directly with the printer.
Or, if you’re referring to printing from a desktop where the desktop app is installed, then it’s actually a bug we discovered yesterday. Some mobile browsers are currently unable to take screenshots and send them to the API when printing from a mobile device. Our team is already investigating why this happens and will include a fix in an upcoming update.
Has the iPad iOS printing bug problem still not been fixed?
We have fixed ths issue and will come in upcoming update. Make sure you have latest desktop app also
When will you release the fix to enable printing from iPad, which is not working?
Like i said we have already fixed that issue and it will come in upcoming update
Great, when will the next update be released?
In 2-3 weeks time
hello i have question if user or system use pos for example will have any session and auto logout and need login again when use? i mean like pos will have alot of orders on day and so fast should be is this available because i have like need login after 1 hour of un use
Please elaborate your issue for better understanding. You can contact via support ticket.
Thank you
any all feature guid avilaal for super amin and restro features
in new update when pickup is selected it ask for table, this should be number and name
When activating the license it gives error code 500 and does not allow
Your account says your support expired. Please renew your support and also contact us via support
As a friend, I have been mapping this application this last month to be able to buy it, but honestly its errors are unlimited and this jumps from production, how is it possible that in less than a week they have up to 6 updates and only bug fixes and in one day up to 2 bug updates, this is where I ask myself, is it really worth the risk of buying something that from what I see they upload without even doing their tests, they release new versions left and right without realizing the errors?
Your account says you have not bought the application.
A software when released can have bugs but the important thing it gets addressed very soon
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