425 comments found.
LMS Laravel improvement list:
- Student History by Instructor Allow instructors to view detailed academic and activity history of each student they’ve taught. - Direct Messaging Enable private communication between instructors and students within the platform. - Student List Provide instructors with a searchable, filterable list of their assigned students. - Student Grades Overview by Instructor Display a comprehensive gradebook for each instructor, showing student performance across courses.
Good evening, do you have memberships planned for the next update? It would be very important to have that functionality.
Hello, Which format/extensions of videos are supported when video to be uploaded? What would be the video length in time, example 8.10 mins etc. Also it will be great if we know any size limitation for the video?
Hello Sir,
Thank you so much for reaching out to us!
If you are trying to upload video file type lesson. Then it is an HTML5 video type. Example: .mp4, .webm etc.
For the uploaded video, you need to provide the time based on your video length.
For uploaded video size depeds on your server file upload limit size.
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Is the videos are playing in the mobile app to anyone who purchased this item. If anyone fixed this issue please comment here how did it fixed. All videos in courses on the mobile app are throwing error loading video. Author not Responding on this issue so anyone here who configured this please comment here and help.
Please update phonepay payment gateway in this product
Does it support RTL languages? I didnt see anything
Hi!
Just a pre-purchase question:
- Does it support Sqlite? What if I change the DB_CONNECTION to sqlite and run the migrations in Laravel Version? - Do I need to buy additional add-ons like Group making, mobile app etc. If I buy the laravel version? - Do I get a One-time script? If I somehow mess up during installation, do I have to buy it again? Or can I somehow get support for it?
Best regards, R
Hello Sir,
Thank you so much for reaching out to us! We truly appreciate your interest in our product.
- SQLite Support: Unfortunately, SQLite is not supported out of the box since the system doesn’t use Laravel’s default migration structure. You would need to create or modify the migration files manually if you wish to use SQLite.
- Add-ons & Mobile App: The Laravel version of Academy doesn’t have an add-on system. However, the student mobile app is included with the product — no separate purchase is required.
- License & Re-download: Once you purchase, you’ll receive the full source code. You can re-download it anytime from your CodeCanyon account, so even if you lose the files, you won’t need to repurchase. Your access remains valid for the lifetime of the product (as long as it’s available on CodeCanyon).
- Support: The regular license includes 6 months of free support from the date of purchase. You can also extend the support period anytime through CodeCanyon if needed.
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Pre-sale question, do the system support 1-1 private courses ? if not, how much dose it cost?
Hello Sir,
Thank you so much for reaching out to us! We truly appreciate your interest in our products.
Sorry, we don’t support this feature. Source code customisation will be required for such a feature. Please contact our help center regarding the custom service. Our project manager will let you know the details. Support: http://support.creativeitem.com/
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If I purchase this script, does the installation include a sample database? I would prefer it to come with a preloaded database, as that would make it easier for me to understand the configuration and learn how to use it.
Hello Sir,
Thank you so much for reaching out to us! We truly appreciate your interest in our products.
Please note that you will receive a clean database with no preloaded data — only the necessary data required for settings and to run the application.
If you need sample demo data, you’ll need to purchase an additional service for that. You can find more details on our service page: https://creativeitem.com/services
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1. Issue: Unable to Restore Deleted Card in Home Page Builder When accessing the Home Page Builder and selecting “Edit Layout”, if a card (e.g., Courses, Articles, etc.) is deleted, there is currently no visible option to restore it afterward. Please clarify whether there is a built-in method to recover hidden or deleted cards, or consider adding a “Restore / Reset Section” feature that allows restoring individual elements without resetting the entire layout.
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2. Issue: 100% Discount Coupon Error When creating and applying a coupon with a 100% discount, the system returns the following error upon checkout:
“The price must be greater than or equal to 1.” It seems that the platform does not allow orders with a total value of 0. Please confirm whether this is an intentional restriction or a system bug. Additionally, we suggest adding proper handling for free enrollments when a 100% discount coupon is applied.
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3. Issue: “Not valid instructor.” Error After Instructor Purchase When an instructor purchases a course and completes payment successfully, the following error appears upon clicking “Start Now”:
“An Error Occurred! Not valid instructor.” It appears that the system prevents instructors from accessing a course as students, even after a valid purchase. Please clarify the intended behavior here, or consider enabling a setting that allows instructors to enroll and view courses as learners after purchase.
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Additional Question: If instructors are not allowed to access courses they purchase, why does the system permit them to complete the purchase in the first place? This creates confusion and inconsistent behavior for users with the instructor role.
Hello Sir,
Thank you so much for reaching out to us!
As this comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket at http://support.creativeitem.com and our support team will gladly assist and guide you.
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page builder is useless. its not saving
Hello,
I would like to ask about the discount coupon feature: • Can instructors create their own discount coupons for their courses? • If not, is this option only available for the admin? • And if it is only available for the admin, can there be a setting where the admin can enable or disable the coupon-creation option for specific instructors (so some instructors can create coupons and others cannot)?
Thank you for clarifying this feature.
Hello Sir,
Thank you so much for reaching out to us! We truly appreciate your interest in our products.
- The instructor can’t create coupons.
- Yes, it’s only available for admin.
- Not possible with the default. Need source code customization to enable or disable coupon options for the instructor.
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Hello, before making a purchase I would like to ask: I plan to build a website mainly focused on online multiple-choice exams, vocabulary learning, and document sharing. Could you please let me know if your LMS fully supports these core features? Thank you very much for your support.
Hello Sir,
Thank you so much for reaching out to us! We truly appreciate your interest in our products.
You can create single/multiple MCQ quizzes for each course. Course content can be text, image, video, iframe, scorm, doc file(text pdf, document). For better understanding, please check our demo, documentation and youtube tutorial videos. All the features are public for customers to check before purchase.
Demo: https://demo.creativeitem.com/index.php?product=academy_laravel
Documentation: https://creativeitem.com/documentations/academy-lms-laravel-learning-management-system
Tutorial Videos: https://www.youtube.com/watch?v=RUOoxeH__lE&list=PLR1GrQCi5Zque6qXrHDCDDh6YZrbD9HTD
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Hello,
I would like to confirm one point: Is it possible for instructors to add their bank account details in their profile, so that withdrawals can be requested and the admin can send payments directly to their bank account (instead of using online payment gateways)?
If this option is not available by default, can it be developed or customized in Academy LMS?
Thank you for your clarification.
Hello Sir,
Thank you so much for reaching out to us! We truly appreciate your interest in our products.
Sorry, the feature you are looking for is not available. Yes, it can be custom-developed as per your requirement. If you want to customize then please contact our help center regarding this. Link: https://support.creativeitem.com/
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my site was hacked and they changed the admin password, i cant seem to find it in database so i can recover my site. where do i find the users?
looks like they also stoled my license how can i reset it?
the script fails to load images each time you change the hosting provider. only develoepr team able to do it getting back the images which is sad . no proper documentation provided on this issue, also there is no phonepe payement gateway and once you downlaod no refund ..rethink before buying
Hi,
Thanks for sharing your feedback. If you are facing issues with image loading after changing your hosting provider, please create a support ticket so our team can properly investigate. The comment section is only meant for general product queries.
Regarding the payment gateway: our demo and product description page clearly mention which gateways are supported. It is the customer’s responsibility to review this information before purchase. Adding new or custom gateways (such as PhonePe) requires custom development service, which is not included by default.
As for the hosting issue, the way you migrate the application depends on your process. It’s important to ensure that the public/storage folder is correctly transferred and linked. Please share the exact steps you followed in your support ticket so we can check and guide you further.
Best regards, Creativeitem support.
we have created support ticket but no reply for resolution. its sad to see product have so much glitches
This is a follow-up to your previous request #42357 “Images not loading”
Hi your resolution below wont work for us.
I made adjustments to the file permissions to ensure proper execution and access.
For directories: set permissions to 755 (rwxr-xr-x)
For files: set permissions to 644 (rw-r-r-)
your resolution wont work at all
please give us a video recording for how you fix this issue so that we can fix ourself next time
please let us know where is the guide for below given status in your documentation As for the hosting issue, the way you migrate the application depends on your process. It’s important to ensure that the public/storage folder is correctly transferred and linked. Please share the exact steps you followed in your support ticket so we can check and guide you further.
Hello Sir,
Thank you so much for reaching out to us! Sorry for the delayed response, as our team is currently on vacation for the festival of Durga Puja.
Your issue has been resolved. It was your server-related issue. One of the PHP extensions was not installed on your server. Our team has installed the extension on your server. For details please check your support ticket.
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Do you have any plans to add an online store? Selling accessories, shirts, etc.?
I purchased the script and installed without any error but now when I create a new page and submit and edit anything it did not get saved. Please check where is the problem.
purchase code does not work in newer version. i bought version 1 but now not working in new version as i have reset my old site due to errors.
Thank you for sharing the attachment(s). However, I would like to see the interaction between the tutor and the student, as they don’t seem to be connecting with each other. I also sent you an email about this but haven’t received a response, so I thought it would be useful to post here as well. This could also help others understand how the live video interaction between tutor and student is supposed to work.
Could you please provide that recording too?
Screen Recording https://creativeitem.zendesk.com/attachments/token/JWXR4qh07TVyA3HbZBnCtWigF/?name=Screen+Recording+2025-09-21+at+12.14.46+PM.mov
Video for intraction should require to understand this system
Sorry currently we don’t have any tutorial video available for this.
- How It Works
For Admins
- Admin can create categories and subjects.
- Admin cannot create schedules — this option is only available for instructors/tutors.
- Admin must configure Zoom settings first, so when instructors create schedules, Zoom live sessions are automatically generated.
For Instructors/Tutors
- In the Instructor Panel, add your subjects with pricing and descriptions.
- Under Manage Schedules, you can view existing schedules or create new ones.
- Schedules can only be created for the subjects you’ve added in My Subjects. Pricing is based on those subjects.
- While creating a schedule, you can set it as single or recurring based on your availability.
- In the All Bookings section, you’ll see schedules that have been booked by students (categorized as Upcoming or Archived).
- From here, instructors can start or join their live sessions.
For Students
- From the top navigation, go to Find My Tutor.
- You’ll see a list of available tutors based on schedules.
- Click any tutor to view their details, available schedules, and pricing. You can also send a message to the tutor.
- To book, select a schedule and click Book a Session.
- You’ll be redirected to the Payment Page. After completing payment, the schedule will be booked.
- All your booked sessions will appear under My Bookings in the student dashboard.
- For upcoming live sessions, you’ll see a Join Live Session button to join directly.
Student panel: https://prnt.sc/lD20iuz9DptV
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