1071 comments found.
Hi! May we know what are the fixes in v1.4.1? Also, I can’t clear the system cache in v1.4.0 v1.4.1 fixed that too?
Hi,
We have fixed some small bugs which related to Appearance → Widgets and Settings → Permalink page in this version and make it compatible with some free plugins on our marketplace https://marketplace.botble.com/products
For cache clear issue, I think it’s permission issue, so it can’t delete cache files from the web. Try to delete that files directly in /storage/framework/cache/data on your hosting file manager.
Hi,
Seems like the description page needs a current change log update 
Hi,
We just fix small bugs which reported by customers in this version.
We will update it soon, thanks.
Hi I have changed the default language into FR and I want to translate the content into French how to do that ?
Hi,
Just translate your site content in the admin panel.
When you change default language, you will need to update your product content again.
Example: https://shofy.botble.com/admin/ecommerce/products/edit/57
If it was English before, you will need to change it to French.
I mean i want to change not only the product content in French but the entire system in French. All words that are in English to French. Where to do that ?
Hi,
You can translate missing words in Settings → Theme translations if it is not translated to French.
For example https://prnt.sc/TwPyS1oB0aHM here I want to translate this COD Cash on delivery into French but i don’t see the translation in the theme translation. I have imported missing translation but still the same
Hi,
It is payment method, you need to change payment method name in Admin -> Payments -> Payment methods.
Thanks. Is it possible to make it single vendor without having such url https://domain.com/stores/store-name ?? i would like to delete all demo vendors and store and create only one that is accessible by reaching domain.com
Is this possible ?
Hi,
You just need to deactivate plugin Marketplace in Plugins -> Installed plugins, then your site will become a single vendor site.
Thanks. How to edit the footer (logo, text and so on)
Hi How to edit this https://prnt.sc/gH1AfLe6Bwza I want to change the text and add some products picture
Hi,
1. You can change footer text in Admin → Appearance → Widgets.
https://prnt.sc/fB3k1xcm0ZaI2. You can change it in Admin → Simple sliders.
https://prnt.sc/jUNQoOvTgy1H https://prnt.sc/LCx40xpFNhT3Hi, I have visit Admin → Simple sliders but nothing appear there https://prnt.sc/iHRt3_jEA8Xw
What about this image https://prnt.sc/3I5yzWqf_vHt how to edit it ?
How to change customer login image ? https://prnt.sc/0aJZ9suFu5sz
Hi,
1. You need to switch language or click on “Show all” button to see simple slider in other languages.
https://prnt.sc/N0XPy5DALCwH2. You can change it in Appearance → Theme options → Breadcrumb
https://prnt.sc/t8jshgjzhj-z3. You can change it in Appearance → Theme options → Ecommerce
https://prnt.sc/O21rMk17ipXWDone ! You gave a very good script. Thanks again
By the way, I don’t understand when printing the shipping label, it appear Australia as country instead of my country, how to change that ?
Hi,
Can you show us a screenshot for this?
Or give us access to your site admin to check your data, maybe that shipping address is Australia for that order.
Ok but where to send you my admin site login ?
Hi,
Please create a ticket on our support center https://botble.ticksy.com and give us some screenshots or give us access to your site admin, our dev team will check it for you.
I set coming soon page as home page unfortunately coming soon page cant enable always it shows some products i already added please help me as soon as possible
Hi,
You can set coming page as the homepage in Appearance → Theme options → Page.
https://prnt.sc/rmqOJfwFT2x1Can you Give me a Discount? Then We will Buy it ? I m Author Gerow Template. if you give me a Discount we will Give a 5 star Rating also Thanks
Hi,
Sorry, we don’t have any discounts at this time.
Please wait until the end of the next month, maybe we will have a discount on Envato Cyber Monday sale event.
purchased lisence key not working
Hi,
What is the error message when you enter license code in the activation box?
Please create a ticket on our support center https://botble.ticksy.com and give us access to your hosting, our dev team will check it for you.
I just updated to the last version and the website is now fucked up everything is failing and nothing works also Im receiving an email with error about ip-blocker..
Hi,
It is having conflicts with plugin IP Blocker by Archi Elite.
Try to access to your hosting and delete folder platform/plugins/botble-ip-blocker, then check again.
It should work again after that.
Hello. I think I asked about this before but don’t know if it was ever responded to. This product looks amazing but I can’t use it until each vendor can select which shipping methods they allow.
Is this currently an option and I just never saw it before?
In other words some people may not want to use UPS or USPS, so they should be allowed to not offer those.
Thanks
Hi,
Sorry, we don’t have option to allow vendor to manage shipping methods for now.
Okay, thanks. I will keep checking in hopes of being able to use the script one day. I will try to learn Laravel in the meantime. Cheers
hello , Amy website “https://animio.shop” suddenly going blank , but do not change anything , I can’t solve this , my website is on hostinger , please guide me how to solve this problem
Hi,
Not sure what wrong, I guess that it is an issue from your hosting.
Please create a ticket on our support center https://botble.ticksy.com and give us access to your hosting, our dev team will check it for you.
The latest update caused a 500 internal error and broke the website’s admin menu, leaving several components misaligned and out of place. Please release a rollback version, as it’s very difficult to use the admin menu in its current state.
https://imgur.com/a/2oELoxy https://imgur.com/a/oWcij1LHi,
It is having conflicts with plugin IP Blocker by Archi Elite.
Try to access to your hosting and delete folder platform/plugins/botble-ip-blocker, then check again.
It should work again after that.
Hi,
Try to delete file /lang/vendor/packages/slug/en/slug.php on your hosting file manager, then check again.
How can I edit the product page or add something it looks gloomy
Hi,
You can edit product page in platform/themes/shofy/views/ecommerce/product.blade.php
Pre-purchase inquiry: is your Stripe / PayPal plugin charging the customer from the checkout page or redirecting to the Stripe / PayPal website?
Hi,
For PayPal, it will redirect to the PayPal hosted page to complete payment.
For Stripe, we have two options: pay directly on the site (it will show a card form to enter card info) or redirect to Stripe payment page.
https://prnt.sc/n9v3DvvXptw_Hi Botble team,
I’m developing a custom plugin to integrate a new shipping method into Botble CMS. I’ve successfully managed to display couriers retrieved from an external API on the checkout page, and users can select one — that part works perfectly.
However, I need to allow customers to provide additional information when selecting their shipping option. Specifically, I’d like to include two extra fields:
Notes (for delivery instructions)
Schedule delivery (to let users choose a preferred delivery date)
As far as I can tell, the current checkout structure doesn’t support adding extra input fields tied to a specific shipping method. Could you please confirm if there’s currently a way to extend this functionality? Or if you have plans to make the shipping method section more flexible for custom fields in future releases?
Thanks a lot for your time and for the great work you’re doing with Botble.
I know there’s a notes section at the checkout but, can they be added to the couriers?
Hi,
For expected delivery date and delivery notes, you can use this free plugin by our community author https://marketplace.botble.com/products/FriendsOfBotble/fob-ecommerce-custom-field
It can work as your expectation https://prnt.sc/P7jqDWcQK0y7
Hi there, any news to integrate Apple Pay?
Hi,
We don’t have plan for it at this time.
Please hire someone to integrate this payment gateway for you https://forums.botble.com/d/1-tutorial-integrate-a-new-payment-gateway
Livraison Express Based on location It does not work on the purchase page and the delivery price does not change, knowing that I added a price for each city
Hi,
We don’t have Livraison Express in our script. Have you added this new plugin or get it from somewhere?
Hi,
Please show me some more screenshots about your shipping rules setup, then I can check it on your site.
Or please create a ticket on our support center https://botble.ticksy.com and give us access to your site admin to check your site shipping settings.
I see that it’s still working fine on your site.
https://prnt.sc/Y4CxZvHiWHNV https://prnt.sc/iezmhDRGf9a0Shipping fees are different by selected state, city.
Don’t see any wrong with it.
The site collects the city delivery fee with the shipping fee and this is wrong. I cannot remove the shipping fee. It should only be 40 not 80 https://prnt.sc/Y4CxZvHiWHNV
Hi,
I can’t guess what wrong with that shipping. It looks correct, price is based on selected city and state.
I don’t know why you say it wrong. Please give me screenshots about your shipping rules setting to compare your rules with displayed shipping option.
I want to remove the shipping fee https://prnt.sc/hSMEaA1WVf7x
Hi,
You can hide or disable shipping fee in Settings → Ecommerce → Shipping.
https://prnt.sc/0Y-qrxplFhL_Hello
How to integrate Indian courier companies
Hi,
It requires code customization, need to develop a plugin to integrate with a new shipping provider.
You can see our examples in folder platform/plugins.
Ex: platform/plugins/shippo
You will need to make the same structure and handle events when checkout to implement a new shipping option.
The main file platform/plugins/shippo/src/Providers/HookServiceProvider.php
Setting in the admin panel platform/plugins/shippo/resources/views/settings.blade.php
Shipping option at the checkout page
platform/plugins/shippo/resources/views/rate.blade.php
https://forums.botble.com/d/2-tutorial-integrate-a-new-shipping-providerCan you develop a plugin for shiprocket
Hi,
Sorry, currently our team is too busy with our existing products and support customers, we can’t provide customization service at this time.
You might want to check out platforms like Freelancer.com, Upwork, or Fiverr to find someone who can help you out.
Or, you can post your request on our forum at https://forums.botble.com to connect with others who may be able to help.
Hello are you planning to create another product like shofy or martfury? Or other eCommerce product?
Hi,
We don’t have plan for a new e-commerce script at this time.
Frontend’s product card “Select options” -> “add to cart” shown out of stock even one of the product variants is available. This happens in the latest 1.3.9.1. fix ASAP please.
For Non-variant products, even the option is pre-selected, still force redirecting to page to choose option first before adding to cart.
Hi,
Our dev team will check and fix it in the next version, please wait about 1 – 2 weeks.
Hi! Thank you. Also, please fix the hero sliders. Not sure why you changed to Owl. fetchpriority and preload are not working with background image. Please check again.
Hi,
Swiper slider doesn’t work as expectation, so we change to use Owl slider.
We will check if we can add fetchpriority and preload to the new slider.
Thank you. I see you have fetchpriority in the code but it’s not working with the current background image. Fine with Owl but just need to change from background to picture tag, I guess.
Hi,
Our dev team will add preload links for the first slider image in the next version. It will be better for LCP.
https://prnt.sc/Ouxdd6pfOKS6Thank you. That should work. Please also define the height by flex, I guess. CLS is horrible. I can fix mine by adding custom css but you should fix it in the next version.
Hi,
Our dev team will try to improve it.
Thanks for your feedback!
Thank you too. Anyway, I just found issues. Showing “In Stock” in admin panel for variant products even they are set as “On backorder”. I had ever reported this and your team fixed but now it’s back. Please make sure you’ll fix it again.
Also, “Value [“default”] is not part of the enum” error alert for shipping. Not sure why.
Hi,
Our dev team will check and fix it. Please wait.
Hi! Thanks again. For the next release, can you defer some non-critical CSS to reduce rendering blocking?
Hi,
Our dev team will check and improve it.
Thanks for your feedback.
Only single option and already checked, it should be able to add item into the shopping cart from the product card (no need to redirect to product page)
Hi,
In this case, please make that option optional.
If it’s a mandatory option, customer must see that option before adding to the cart.
ok, one more thing. can you tell me where to edit the lazy loading style?
Hi,
It’s a technical question, please create a ticket on our support center https://botble.ticksy.com , our dev team will support you for this.
Do you have any plans to add an email blacklist option, or does one already exist?
how t create xml file for google shopping?
Hi,
Try to install this plugin https://marketplace.botble.com/products/FriendsOfBotble/fob-facebook-catalog-feed to use. It is fully compatible with Google Shopping.
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