165 comments found.
Hi I just purchased and noticed that it stops working after a certain number of emails, the first event and the second event after the IP changed needs a small delay for it too look natural.
1️⃣ Make sure you have imported at least 200 high-quality proxies (preferably residential or rotating proxies) to prevent Google from temporarily restricting access due to excessive requests from a single IP.
2️⃣ When Google Captcha or anti-scraping mechanisms are triggered, the system will automatically switch proxies and reinitialize the browser environment. This process takes a few seconds to load and is completely normal.
3️⃣ The search and extraction process can be observed in real time within the browser interface, ensuring transparency and full control during execution.
4️⃣ If frequent captchas or interruptions occur, it is usually related to proxy quality, access frequency, or target site restrictions. Try using a higher-quality proxy pool or increasing the number of proxies for better stability.
I have purchased residential proxy from lunaproxy and the extractor still do not function properly. It quits extraction. And i have downloaded the latest version of it
The captcha continues coming and crashing and no email is extracted
After testing and saving the proxies, the captcha continue to show up and not moving to the next page or the next keywords
Please follow the steps below to resolve the issue:
1️⃣ Make sure you have imported at least 200 working HTTP proxies — fewer proxies may cause frequent captcha triggers. 2️⃣ We have provided an online documentation with detailed setup and troubleshooting steps — please check it for correct proxy configuration. 3️⃣ If you changed or updated your keywords, please reset the task before starting again to ensure the crawler refreshes correctly.
The extractor s no longer extracting anything after i have inserted more than two hundred proxies. Please how can i solve this issue to start using the extractor again. This is Version 3.7.7
This is frustrating me from extracting emails
Thank you for your quick reply.
Please check your proxies and make sure they are valid
After you change or reload your proxy list, click “Reset Task” before starting extraction again — this step is very important to refresh the internal proxy cache.
Also, please check the online documentation for detailed setup and troubleshooting steps.
To help us assist you faster, please provide a screenshot or short video showing:
The proxy list you imported
The extractor interface before and after clicking “Start”
Once we receive that, we’ll guide you to solve it immediately.
Thank you for your patience and support!
i need to reset my key
Hello, Your license key has been successfully reset. Please try activating it again on your device.
If you still encounter any issues, kindly share a screenshot or the exact error message so we can assist you promptly. Thank you for your patience and understanding
Hello,
The Google Map Extractor is not functioning properly. It only collects data for the first keyword in a list.
The program gets stuck on the first keyword and runs in a loop almost indefinitely. After several hours of processing just the one keyword, it displays a “Done!” message. However, the job is not done. Out of 100 keywords provided, only the first one was processed (1% completion). In that amount of time, the program should have processed all 100 keywords.
The software is effectively unusable in its current state. Please fix this issue as soon as possible. If a timely fix is not possible, I would like to request a full refund.
Thank you.
We have received your feedback, and thank you very much for providing a detailed description of the issue. Regarding the problem you mentioned — that the program only processes the first keyword and gets stuck in a loop — we will immediately check and verify it.
Please provide the following information so we can identify the cause more quickly:
The version number of the software you are currently using (for example, V3.2.5).
A sample of your keyword list (you may provide just the first three).
We will test and fix the issue as soon as possible. If it is confirmed to be a code-related problem, we will release an updated version immediately. If the issue cannot be resolved in a short time, we will arrange a refund accordingly.
Thank you again for your patience and understanding.
(v3.7.5)The program is new; I just bought and installed it today! The only thing you can do is insert a new keyword in the browser on Google Maps, and then the program will start searching for companies using the new keyword. If you don’t do this, it will scan the last page of the first keyword for several hours. I have tried many different keywords; the problem is not with them! Here are a few examples: Business & Real Estate Lawyers Pittsburgh, Pennsylvania Business Formation Lawyers Pittsburgh, Pennsylvania Business Litigation Lawyers Pittsburgh, Pennsylvania Commercial Real Estate Lawyers Pittsburgh, Pennsylvania Contract Lawyers Pittsburgh, Pennsylvania Residential Real Estate Lawyers Pittsburgh, Pennsylvania Criminal Defense Lawyers Pittsburgh, Pennsylvania
Thank you very much for your detailed feedback and for providing the keyword examples — that’s very helpful.
We’ve noted that you’re using version V3.7.5, and from your description, the software seems to stay on the last page of the first keyword without automatically moving to the next one unless a new keyword is manually entered. We will immediately investigate and reproduce this behavior to identify the root cause.
We truly appreciate your patience and cooperation while we work on resolving this issue as quickly as possible.
As you can see in the video, it’s stuck in a loop, and only after I manually changed the keyword in the browser did it resume working: https://streamable.com/pkl7xd
We have fixed the issue you reported and submitted the updated version to CodeCanyon for review. Since the platform’s approval process usually takes some time, the new version may not yet appear on your download page.
If you would like to get the latest fixed version immediately, you can contact us via Telegram or WhatsApp.
We’ll provide you with the newest build right away and assist you in verifying that it runs correctly. Thank you for your understanding and continued support!
I sent you a message on WhatsApp! Thank you.
I’ve downloaded version 3.7.7, but it’s still not working. It finds all the companies for the first keyword, but then the program simply terminates. It doesn’t proceed to the next keyword.
Everything works! Switches between keywords! Thanks!
ok
session not created: probably user data directory is already in use, please specify a unique value for—user-data-dir argument, or don’t use—user-data-dir (SessionNotCreated)
You have opened multiple browser windows. Please close all running browser instances before continuing.
[25684:25688:1027/185542.397:INFO:components\enterprise\browser\controller\chrome_browser_cloud_management_controller.cc:206] No machine level policy manager exists.
DevTools listening on ws://127.0.0.1:59581/devtools/browser/c5277b70-0a0e-490a-85ec-8d4ef6b65224 [25684:27552:1027/185545.595:ERROR:google_apis\gcm\engine\registration_request.cc:291] Registration response error message: PHONE_REGISTRATION_ERROR [25684:27552:1027/185545.596:ERROR:google_apis\gcm\engine\registration_request.cc:291] Registration response error message: PHONE_REGISTRATION_ERROR [25684:27552:1027/185545.601:ERROR:google_apis\gcm\engine\registration_request.cc:291] Registration response error message: PHONE_REGISTRATION_ERROR
You have opened multiple browser windows. Please close all running browser instances before continuing.
This extractor is no longer extracting more than 70 lines no matter the numbers of keywords that I put in it. Please help me to solve this issue
Please make sure you are using a valid and stable proxy. if your IP gets restricted by Google or the target website. Using a good residential or rotating proxy usually solves this issue.
Can I make use of free proxy for extraction?
es — you can use free/public proxies, but they are often unstable, slow, and get blocked quickly. Expect frequent failures, low throughput, and more captchas. For reliable extraction we recommend at least a rotating or residential proxy service; free proxies can be used for testing or very small jobs only.
9ca6c86c-e33b-4140 I can’t use the license after the update, it’s already in use on another device, please help me reset it.
ok sir ,try again.
any free trial ? want to try it
Thank you for your interest! At the moment, we don’t offer a free trial version. However, the full version is available for immediate use upon purchase, and it includes all features as shown in the demo.
You’ll also receive free lifetime updates and 6-month official support through Envato after purchase.
We always ensure that our customers get the exact same experience as shown in the demo videos/screenshots.
Hello i installed the new version and i put my code then i got a error of already the code in other machine: 6caa057f… can you solve this for me, thanks
Hello! Your license has been successfully reset. Please try activating again on your device — it should now work properly. If you still encounter any issues, feel free to contact us anytime.
Hello, my license is not working on my device. Could you please reset it?
Hello! Your license has been successfully reset. Please try activating again on your device — it should now work properly. If you still encounter any issues, feel free to contact us anytime.
Hello Please reset my license
Thank you for your message. Your license has been successfully reset and is now ready for activation on your new computer.
Please reset my license
try again
My Software doesn’t work again, problem with the registry, can you reset the registry please?
try again sir
Problem still not resolved, I open it the first time it works, when I open it the second time it doesn’t work anymore.
try again
Problem still not resolved, I open it the first time it works, when I open it the second time it doesn’t work anymore.
Hello, could you please describe in more detail what happens when it “doesn’t work” the second time you open it? For example:
Do you see any error messages? If yes, please share a screenshot or the error text.
Does the software fail to open completely, or does it open but some features don’t work?
Were your steps the same as the first time when it worked successfully?
This information will help us locate and resolve the issue more quickly.
When I open it to use Google Maps, I enter one or more keywords, it starts the search, opens the browser, doesn’t search for anything, and then finishes the search without finding anything. I finish it and open it again, and it asks for registration again, and it stays like that.
Ok sir we check
Ok, I’ll wait.
News?
Dear customer,
Thank you for your feedback. We have already submitted the new update to Codecanyon, and it is currently under review. The review process usually takes a few days (around 1–5 business days), so we kindly ask for your patience.
Once the update is approved, you will be able to download the latest version from your Downloads page. We will also notify you immediately.
We truly appreciate your understanding and support . In the meantime, if you face any urgent issues, please feel free to contact us.
Even with the update, the error persists. Do you think I can send you a video? When I search on Google Maps, it doesn’t find anything. Could it be the ads causing a bug in the app?
Thank you for the update and for letting us know. Yes, please send us a short video showing the issue — that will help us identify the exact cause.
From your description, the problem is likely not related to ads, but rather to one of the following:
Google Maps page layout or region change, which may affect data detection.
Outdated browser engine or cache — please try clearing cache or restarting the app.
Search query format — make sure you’re using a valid location or business keyword (for example, “restaurants in New York”).
Once we receive your video, we’ll review it carefully and guide you step by step to resolve the issue.
Hello, please help.
Reset all licenses (same product) unless you sold a white label..
Thank you for your message. We have successfully reset all licenses for you. Please kindly note that white-label licenses are subject to different pricing.
We truly appreciate your understanding and continued support.
I need to reset all my licence
reset all my licence
try again.
i need to reset my installation code. i have purchased 3
please I need to reset all my license (3)
try again.
Hello there, can you restart my license please
try again sir
Hi, I need to reset my licence.
try agian
Hello, Your tool seems to be GREAT and i wanted to know before buying it if it is possible to Extract data from an entire country without having to enter the names of all cities one by one? Thanks
It is not possible to directly extract data for an entire country
