893 comments found.
Hi SpaGreen Team, Please respond my ticket #14484. Waiting from 3 days. Thank you.
Hi,
Thank you for your patience. Our team was on a government holiday, which caused the delay. Regarding your ticket #14484, our team has replied to you about the issue you were facing while generating the activation code for your domain.
Thank you for your reply. My issue is resolved. Keep it up team. Thank you very much.
Hello, Meta will soon be introducing contact identification by username: https://developers.facebook.com/docs/whatsapp/business-scoped-user-ids Do you already have a plan in your roadmap to revise the code to adapt to this new feature?
P.S: Taking this opportunity, I would also like to reinforce the complaint from the previous comment by “Fananet”: AI bot replies and forms with lists are features that are sorely missed. Please consider
Hi,
Thank you for bringing this to our attention and for sharing your feedback.Our development team is already reviewing the documentation.We’ve noted your suggestions and will consider them for future updates.
Best regards,
SpaGreen Team
Hi, I have a question about the billing structure.
For my business model, I want to charge my customers a flat monthly subscription for using WhatsApp messaging. Meaning: • My customers should NOT need to subscribe to Meta/BSP directly, and • They should NOT pay WhatsApp per message, • Instead, your system should allow me to pay all WhatsApp/API message costs on the backend, and my customers only pay a single monthly fee to us.
So my question is:
Does your tool support this setup? Specifically: 1. Can all WhatsApp API message fees (Meta/BSP charges) be billed to my main account, not to each customer?
Hi,
Thank you for your message. Yes, this setup can be achieved through custom development. You can contact our team for further discussion and implementation details here:https://wa.me/8801322827799
Best regards,
SpaGreen Team
I want to setup a staging/test server for modification the script, could you please advice how to do? As I setup other script, they whitelist the subdomain I setup to staging. In your case how it works?
Hi,
Thank you for your query. Currently, setting up a staging or test server using a separate subdomain isn’t possible, as the license supports only one active domain at a time.
Best regards,
SpaGreen Team
This is my question, can i make use of this as a chat tool for my telegram contacts and app?
Hello,
Yes you can, once your Telegram bot is connected through the Bot Token and verified, you’ll be able to chat with your Telegram contacts directly from the SaleBot inbox, send bulk messages.
Best regards,
SpaGreen Team
sales query HI Guys, does salebot sms addon do creating campaign using templates segments groups flows and ai reply automation using flows?
Hello,
Yes the SMS Add‑on allows you to create and send campaigns using templates, segment recipient groups and choose your gateway. You can schedule or send immediately, and you’ll have full logs and tracking.The core SaleBot platform supports chatbot flows and AI Assistant.
Best regards,
SpaGreen Team
Hello. Do you have support for AWS SES email sending or planning to implement?
Hi,
Currently, SaleBot does not have built-in support for AWS SES email sending.However, if you’d like we can implement it for you.You can contact us here: https://wa.me/8801322827799
Best regards,
SpaGreen Team
Please update the AI response so it works in Spanish as well. This option is very important so it can respond in the language entered.
I was researching the AI reply function, but it seems to be failing by generating the reply using only the keyword and not the entire message body. This doesn’t generate any accurate responses. It seems like it’s easy to fix this and make the responses more meaningful with AI.
public_html/app/Traits/BotReplyTrait.php
public function AIReply($keyword, $client,) { if (isDemoMode()) { return __(‘demo_mode_notice’); } $message = null; $open_ai_key = $client->open_ai_key; $open_ai = new OpenAi($open_ai_key); $use_case = ‘Reply on WhatsApp’; $prompt = ‘Write a ’ . $use_case . ’ About ’ . $keyword; $variants = intval(1); $length = 269 * 1; $result = $open_ai->completion([ ‘model’ => ‘gpt-3.5-turbo-instruct’, ‘prompt’ => $prompt, ‘temperature’ => 0.9, ‘max_tokens’ => (int) $length, ‘frequency_penalty’ => 0, ‘presence_penalty’ => 0.6, ‘n’ => (int) 1, ]);
$result = json_decode($result);
if (property_exists($result, ‘error’)) { Log::error(‘error: ’, [$result->error->message]); }
if ($result->choices0) {
$message = $result->choices0->text; } else {
Log::error(‘error: ’, [‘something went wrong’]); } return $message; }
Then in the prompt $prompt = ‘Write a ’ . $use_case . ’ About ’ . $keyword; Generate a response with a use case based on the keyword, not the entire message body the user sent.
Thank you for your feedback!We’ll keep this in mind.
Please, can you check the app i cant send messages at all, always have that error “something went wrong” even after i did a team member account noting is sending can you please check?
when i tried this morning, everything was pretty working, but i don’t know why 9 hours ago it wasn’t working. in case i’ve faced this kind of problem again i will open the ticket
I faced the same issue again, i believe it is a bug, i’ve created a ticket Please check and thanks & Waitting for your follow up: Ticked ID Number: #14451
Your issue has been resolved. The problem occurred because some files were removed from your installation which caused the error. We’ve fixed it and everything should now work properly.
Dear Team, I believe i have the same issue and it is not resolved, could you please recheck ? i am facing the same issues and i shared a video with you regarding it.
Thanks the issue has been fixed when i restored my website.
Hi, i suggest you to add messenger and Instagram too,
If people add comment to a post or ad, send auto comment reply and send private message too,
In private message, setup we did in flowbuilder can work. Just like in any other leading app right now.
I hope you will add this.
Thanks.
Hello,
Thank you for your valuable suggestion! Currently, this feature is not available but we truly appreciate your feedback. We’ll forward your suggestion to our development team for future updates.
Best regards,
SpaGreen Team
Thanks,
I hope this will be added soon, this is what asian people need. Facebook and Instagram automations,
Could you explain API Details?, please. API Credentials,API Endpoint, API Key
Hello,
API Credentials section contains the information you need to connect to SaleBot. API Endpoint is where all your API requests should be sent.API Key is a unique secret token that identifies your account and allows secure access to SaleBot’s API.
Best regards,
SpaGreen Team
You can add Telegram Mini Apps or Web Apps.
https://docs.ton.org/v3/guidelines/dapps/tma/overviewThank you for your suggestion!We will review this feature and consider it for future updates.
It has been 48 hours since I generated a ticket, but I still haven’t received any reply. I am facing an issue where I cannot install the license on the domain it is registered for.
The issue you’re facing might be related to your server configuration. Please rest assured that our team is already in contact with you and working to resolve it.
does it work with the WhatsApp Web API too? If not, do you have any plans to create such a feature?
Hi,
Currently, SaleBot works with the official WhatsApp Business API and does not support WhatsApp Web API.We understand the demand and will consider it for a future update.
PRe-sale
Do you support Call ?
No, calling features are not available.
I open ticket still no respon more than 12 hour.
Our team has contacted you regarding your ticket please check.
Meta approval is needed to use their official whatsap API?
Yes, Meta approval is required to use the official WhatsApp Business API.
I have not much clients. Approx only 100 clients. VPS seems costly to me. Can i shift to Shared Hosting? I am already having Shared Hosting in hostinger. Double payment seems costly to mee.
Hello,
Since you have around 100 clients,you can use your existing Hostinger Shared Hosting for SaleBot without paying for VPS. It should work fine for sending messages and managing your current client base.Just keep in mind if in future you plan to send large campaigns with heavy media files or grow your client list significantly performance may be affected and upgrading to VPS might be needed.
Best regards,
SpaGreen Team
I have a problem when sending a campaign with 1,000 numbers. It sends fewer than 150 messages, and I get a 503 error. The message contains text and a 5MB video. If I send a text message, it’s sent to 250 people out of 350. How can I solve this problem?
Hi,
Our team has replied to your ticket.
I did not receive any response
hello please iam try to install it but iam install i subdomain and when iam try to active my purchase code iam added main domain not subdmoain i need to change it i see this error :There is a problem with your doamin, This activation code is not active for this domain
