963 comments found.
I’ve had to purchase this product twice because the original license is still tied to the demo site URL. The live site has a slightly different URL, and I was unable to update the license to match it.
I purchased a second license, but that still isn’t working either. I also cannot access the WooEvents dashboard no matter what I try.
Could you please help resolve this issue, and refund the second license purchase? Relates to https://plasteringworkshop.co.uk/
Hi,
1. We have replied to your email. If you did not receive it, please check your spam folder.
2. You can only activate one license per domain. A test domain also requires a valid license. Since you purchased your first license a few years ago and it has already been successfully activated, you will need to purchase a new license for the new installation and domain. In this case, we are unable to issue a refund.
Please refer to this FAQ for more details: https://help.market.envato.com/hc/en-us/articles/115005597526-I-want-to-make-multiple-end-products-with-the-same-item-how-many-licenses-do-I-need-to-buy and https://help.market.envato.com/hc/en-us/articles/115005597566-Licensing-Requirements-for-Test-Sites-Clarifications-and-Guidelines
For most items, the basic rule is that each license allows you to make one unique end product, meaning that the license can only be activated once per domain. This rule also applies to test domains. We call this a single application.If you have any other questions related to the license, please contact Envato here: https://help.market.envato.com/hc/en-us/requests/new
3. To activate a new license for a new domain, you need to click this link from your new domain: https://exthemes.net/docs/wp-content/uploads/2023/04/deactivate-license.png After that, you can activate your new license.
Hi, I need to renew my support for one of my sites. However before I do I have noticed this on the Wordfence website. Any idea when this will be patched? https://www.wordfence.com/threat-intel/vulnerabilities/wordpress-plugins/woo-events/wooevents-417-missing-authorization Many Thanks
Hi,
That problem was fixed in version 4.1.7. I have just contacted Patchstack to correct the version information about the issue mentioned on their site.
Thanks.
hi there, can I double check something…does the calendar sync with a google calendar automatically or do I have to export the Google csv file and then import the csv file into WooEvents?
...tried to follow the instructions belo….didn’t seem to work for me…
You can add an event to Google Calendar using the ”Google Calendar” button on the individual event page or to automatically sync events with Google Calendar, simply add the following link to your calendar:https://your_site_url.abc?ical_events=we&category=&tax=&terms=&speaker= You need to change:https://your_site_url.abc to your website url
Hi,
To enable live sync events to Google calendar, you need follow this guide:
1. Go to Google Calendar → click the “+” next to “Other calendars” → choose “From URL”
2. Paste the URL of your site .ics file
Note: Google’s refresh rate for subscribed calendars is not instant — it can take several hours to update.
Because this is not support thread so you need to send your request via this support link: https://codecanyon.net/item/wooevents-calendar-and-event-booking/15598178/support
just to be clear…im trying to pull data/events FROM an exisiting Google Calendar INTO a WooEvents Calendar on my website…will what you have suggested above achieve this?
Unfortunately, this plugin does not support that feature. You may need to hire a freelancer from your country to develop it for you.
hello?
Hi, what is your question? We have already responded to your previous inquiry, so please double-check it. Please note that all available features of this plugin are listed on the description page. If the feature you’re looking for is not mentioned there, you need to hire a freelancer to develop it for you
Hello,
I am considering purchasing your plugin for managing paid courses and I would like to confirm the availability of two key features:
Customization of registration fields
Is it possible to modify and extend the fields required during registration?
For example, in addition to first name and last name, I would like to add a field such as “Medical Category” with related subcategories (e.g., “Geriatrician”), similar to a category/subcategory structure.
Payment methods per individual course
Is there an option to assign a specific payment method to an individual course, different from the default one applied to other courses?
Thank you in advance for your support.
Best Regards
Hi,
1. If you want to add custom fields to the default WooCommerce checkout, you can use this plugin:https://wordpress.org/plugins/woo-checkout-field-editor-pro/.
To add additional fields to the Attendee Information section, you’ll need to implement custom hook code
2. Unfortunately not
Best regards, ExThemes.
I cannot find anywhere in the documentation, how to integrate google calendar with the plugin.
Hi,
You can add an event to Google Calendar using the “Google Calendar” button on the individual event page or to automatically sync events with Google Calendar, simply add the following link to your calendar:https://your_site_url.abc?ical_events=we&category=&tax=&terms=&speaker= You need to change:https://your_site_url.abc to your website url
Hello, I have a question before the sale. I would like to buy your plugin but I wanted to know if for my other products it was possible to use an elementor model just like my shop. Because the visual of your plugin is not suitable for my entire store. Thank you in advance for your response.
Hi,
Yes, you can use Elementor Page Builder to create the layout for the single product page. However, the layout will apply to both the default product and the event product
Best regards, ExThemes.
WooEvents Support Request Issue Description I’m experiencing a critical pricing display issue with WooEvents v4.1.4 on our WordPress site with WooCommerce. The problem affects the display of variant prices for all our events. Example URL where you can reproduce the issue: https://lag-tanz-hessen.de/produkt/06-25-historisch/ Specific Behavior
When a customer selects an option variant (e.g., Regular Price, Member Price, Early Bird, etc.) for the first time, the price always shows as €0.00 When selecting a different option, the price updates but shows the price of the previously selected option, not the currently selected one This creates confusion as prices appear randomly assigned to options
Technical Details
WooEvents version: 4.1.4 (latest) WordPress and WooCommerce are fully updated Issue is reproducible on multiple browsers and devices No recent changes to variant configuration settings
Attempted Troubleshooting
Verified all updates are installed Confirmed the pricing settings are correctly configured for each variant Checked for plugin conflicts
This issue is significantly impacting our event registrations as customers are confused by the incorrect pricing. We need an urgent solution. Thank you for your assistance.
Hi,
This is not support thread so you need to send your request via this support link: https://codecanyon.net/item/wooevents-calendar-and-event-booking/15598178/support
Hello, I have a question. Can I use other payment methods or only paypal and stripe?
Hi,
This is a WooCommerce add-on, so you can use any of WooCommerce’s supported payment gateways instead of just PayPal and Stripe
Hi,
I am interested in buying a bookink pligin like this one. The one thing I would need is that the services are running in 6 locaations and the order should go to that location, i.e. the woocommerce order form should go to different email addresses based on location. Can this plugin do work like that?
Any suggestion on a workaround?
Best regards, Tom
Hi,
This feature is unavailable. However, we can develop a custom work for it. If you’re interested in hiring us, please submit your request through this support link: https://codecanyon.net/item/wooevents-calendar-and-event-booking/15598178/support
Hello,
We are interested in purchasing your plugin for a boat booking system and would like to know if it supports a specific functionality.
We need to set up three different time slots per day, but once a customer books one slot, the other two should automatically become unavailable for that day. Is this possible with your plugin? If so, could you provide more details on how it works?
Looking forward to your response.
Hi,
If you want to use the feature as described, you should use this plugin: https://codecanyon.net/item/wootour-woocommerce-travel-tour-and-appointment-booking/19404740 With this plugin, you can create each variation as each time slot and we can provide custom code to automatically disable other time slots once a customer books one, you can check this demo url: https://exthemes.net/wootour/product/boat-booking/
Hi, I’m trying to setup an email reminder for attendees of an event. Is there a way to include the text from the Advanced tab (html) into the automatic reminder emails? The Advanced tab html text has our zoom links specific to the event.
Thanks!
Hi,
Your support expired a long time ago. To receive support, you need to renew or purchase another license and submit your support request via the support tab
Is it possible to manage several individually bookable elements per event?
Hi,
I am not sure about the feature you mentioned, so please provide more details about it
Hi. Not sure why, but the gallery images for events do not display… any idea why this could happen?
Hi,
Your support expired very long time ago so if you want to receive support, you need to renew/buy another license and you need to send your support request via support tab.
Presale Question: Does this generate a QR code in the ticket? I would like to scan the QR with any free QR code scanner to authenticate the ticket and do a checkin.
Hi,
Unfortunately, that feature is not available, you should check other plugins
iCal and Google Calendar buttons don’t work. Any ideas?
I emailed you. Thanks for the quick response. Worked like a charm!
Great! thanks.
Hi, in the plugin, the stock status update in shortcodes does not work… the real stock status is updated in shortcodes every time you log in to the WP admin interface… is it necessary to set a cache somehow? I see that the last update has a stock bug fix, but it doesn’t work for us even with the current version… Thanks for the help
Hi,
That problem is from your cache plugin and not this plugin, you need to disable cache plugin or contact with support of your cache plugin about that problem, If you enable caching for your page, you will view the cached version of the page, which is why some information is not updated, there is nothing to fix that problem in this plugin and the bug with “number of stock” does not related with cache plugin
Best regards, ExThemes.
Hello, Thank you for your reply. Which js should I leave out of the cache? I tried omitting js/owl-carousel/owl.carousel.min.js but no luck. Thanks for help.
Hi,
Your cache plugin has cached that page so you will always view the cached version of that page and to resolve problem, you only can exclude that page from your cache plugin
Hi there! I have problem with sending email to customer. If someone book event, email doesnt arrive to customer and administrator. Only if I force email with details of order, it will arrive. Pls help me to fix this problem. Thank you.
Hi,
Your support has expired so if you want to get support, you need to extend your support and you need to send your support request via support tab
In my other plugins and themes support just answered my questions. I paid money for that. Thanks for nothing 
Hello!
I have a two part pre-purchase question.
We offer to book a sports ground for minimum 1 hour and half an hour increments after that, for example 5 to 6, 6 to 7:30 or 7:30 to 10 PM.
Question 1.1:
Now suppose someone books the ground for 1 hour – 5 PM to 6 PM. And someone else wants to book the ground from 6:30 to 7:30. They shouldn’t see the timeslot to book from 6:30. So that the empty time between 6 PM and 6:30 PM is not wasted. They can book from 6 to 7 or 7:30 to 8:30 PM or even 10 to 11:30 PM. So that there aren’t any empty 30 minute slots which leads to revenue loss. Is there a feature which allows us to add some logic to the slot availability so that there are no 30 min gaps between bookings?
In other words, The time slot from 6:30 PM should not be available if a previous booking is for 5 to 6 PM. Only 6 PM onward slots should be available to book – for example 6 to 7, 7 to 8, 7 to 8:30, 7:30 to 8:30, 8:30 etc. Again, if there is a previous booking for 5 to 6, and someone books from 7 to 8:30, then the 9:30 slot should not be available to book.
I hope I was able to explain this.. if you need any clarifications, please ask.
Question 1.2:
In case the above functionality is not possible, could we charge the customers for that empty 30 mins between bookings if they want to book the 6:30 slot?
Say we charge $100 for 1 hour. Someone books 5 to 6 PM slot for $100. Along comes another customer and they want to book the 6:30 slot. Because the difference between last booking and the current booking they are trying to make is 30 minutes, additional $50 is added to their booking amount to make up for the empty 30 minutes. A note is displayed on the payment screen saying that additional charge for 30 mins payable or a separate sub-total row is displayed.
If they change the time to 7 to 8, the prices go back to $100.
Perfect plugin!
Can you please advise me on the 3 modifications?
1. I can´t translate “Ticket number” – where is this string? 2. In order details, there is no border/padding before heading “Customer details” – I try to change by css, but no success. 3. In order details, there is no space between price and tax – no succes via css.
Thank you very much. Peter
Hi,
Please give us some screenshots about your problem via this support link: https://codecanyon.net/item/wooevents-calendar-and-event-booking/15598178/support our supporter will check it
Best regards, ExThemes.
Pre-sale question: is there a seat plan? best regards
Hi,
Unfortunately, that feature is not available
Best regards, ExThemes.
