Ex-Themes

Ex-Themes supports this item

Supported

This author's response time can be up to 1 business day.

419 comments found.

hello, i would like to know the security features of the tickets being sold.1] how secure are they? 2] how do we verify if they are original tickets bought with the plugin. i noticed the barcode scanner aspect. 3]does the bar code verify authenticity and indicate already checked in tickets in the database?

Hi,

You can verify by order list or list of attendees or invoice, only admin and user who has purchased ticket can see order details.

Best regards, ExThemes.

So the barcode is not a security feature for detecting already checked in tickets?

You can using barcode, but we don’t have app to verify barcode and each order only one barcode.

I recommend you should find other plugin which include app to verify barcode.

Hi. How does one achieve the interaction you have with the search filter as you have it on this page: http://exthemes.net/wooevents/events/

I only see a shortcode in your documents and how to choose the filter options, but not how to implement it to interact with a calendar, map, list, etc. I would like to do exactly like what is in the link.

Thanks.

Thank you very much. Please could you list the other options for this shortcode? From the documentation, there is:

[we_search cats=”” tags=”” location=”” years=”“]

However, adding those options doesn’t seem to be displaying the filters. Is it possible to have the filters display together with the show_viewas option?

It will show filter normally, you could check this demo: http://exthemes.net/wooevents/search-with-view-as/

Got it. Thanks.

Hello there! Pre-sales questions:

1 – Is there a synchronization feature to between the plugin and events created on Facebook for example?

2 – Can a layout similar to this be achieved? (http://www.aeviwellness.com/events/)

Thanks!

Hi,

1. Unfortunately this feature is not available.

2. You only create event list like this: http://exthemes.net/wooevents/events-grid/ or this: http://exthemes.net/wooevents/events-grid-classic/

Best regards, ExThemes.

Hi,

I’m having a hard time figuring out how to get the ‘modern style’ calendar to show up as show on your demo- the monthly calendar style with no descriptions, just little boxes).

I understand the basic calendar shortcode is: [we_calendar defaultdate=”” cat=”85”]

I’ve tried: [we_calendar style=”moder” defaultdate=”” cat=”85”] without any luck.

Also, how would I change the size of the calendar months?

Cheers for the great plugin!

Hi,

1. You could put css code into WooEvents > Custom Css

2. If current month has not any event then calendar will show this message.

3. unfortunately it is not possible, you only can have calendar with event like this demo page: http://exthemes.net/wooevents/calendar/

Best regards, ExThemes.

Are you available for hire for customization work?

Hi,

Yes, you could give us more details and some screenshots about your custom work via support tab, we will check and feedback for you.

Best regards, ExThemes.

cyrock

cyrock Purchased

Hi, attendees list is not working for me after installing…. It shows no clients has bought this “article”

Hi,

We just replied to your support message, you could follow it.

Best regards, ExThemes.

cyrock

cyrock Purchased

Hi,

thanks for your answer! I figured it out and solved ist by myself…

best regards, cy.

Hi

I’m looking to buy this plugin, we really need the multi-options that you have on this page http://exthemes.net/wooevents/product/multiple-options-select/. I’ve looked at your docs and I can’t see any reference to how it is setup. I also checked the admin demo but the product appeared to be locked. Can you give me a link that shows how this achieved? Are more plugins needed?

Thanks in advance.

Hi,

You just need follow this document to create multi options select:https://docs.woocommerce.com/document/variable-product/

Best regards, ExThemes.

What is the best way to enter a training course, which every saturday during 5 weeks, but you can only subscribe for the whole course, so not only for one day. Recurring events is not working because you can subscribe for each separate event. I saw in previous comments to use custom link, but is there a manual for the custom links? I can’t find it anywhere.

Thanks in advance

You just add it into at the end of functions.php file, under: } like this: https://i.imgur.com/GLmCGSF.png

Best regards, ExThemes.

A few questions about this: - so now it isn’t possible to make normal recurring events? - will this still work when the theme is updated?

Hi,

1. You can use recurring event normally but it will auto redirect to first recurring event.

2. You just need add custom code to functions.php file if you update new version of theme or you just add it into child theme so you dont add custom code when update theme.

Best regards, ExThemes.

Hey there, does WooEvents support prerequisite events? I’d like to force users to attend Event 101 before they can purchase a ticket to Event 102. Thanks!

Hi,

It need customized code

Best regards, ExThemes.

Hi, I’m just wondering this plugin will do the following?

I have a customer which offers courses to 3 types of customers: Parents; Clinicians and Educators. Is it possible to have a page just showing courses aimed at Parents. Another page with courses only for Clinicians and another page with lost of courses only for Educators? I imagine this could be done with categories and shortcode? – Are there shortcodes for these?

Also, Is it possible on the same page display upcoming courses, and under this – past courses?

Many thanks Eoin

Hi,

1. You can create each category for each types then you could use shortcode to show only this category.

2. Yes, you could use WooEvent shortcode to show pass or upcoming event.

Best regards, ExThemes.

Thats Great. Thank you for the reply.

ZX2015

ZX2015 Purchased

Hi,

is there a way to have it on the calendar that when the event colour is light, then the font colour will be black, and when it’s dark, the font colour is white?

Thanks.

Hi,

Unfortunately it is not possible, you only set fixed color for text

Best regards, ExThemes.

When I activate the plugin it messes with my css and shrinks the content area of the website by 50%. I am running on a Divi theme without much custom css or anything. But every time I activate the plugin it breaks it. Please help

Hi,

You could try follow this guide to fix conflict with your theme:

1. You just Go To WooEvents > General > Main Purpose > Only use metadata > Save Settings :http://i.imgur.com/o4ZCGNs.png

2.Go to WooEvents > Single Event Setting tab > Default Layout Purpose > Event > Save Settings :http://i.imgur.com/JNKaaEF.png

If it still not working then you just give us your url via support tab, we will check and fix it.

Best regards, ExThemes.

zumaxb

zumaxb Purchased

Pre-sales question: Are Events WooCommerce products? I am asking because I sue various other plugins and services and they only work with products.

Thank you

It use normal Woo products as events, you could login to demo account to see how to it work.

Best regards, ExThemes.

zumaxb

zumaxb Purchased

Great and thank you for your quick reply!

you are welcome :)

Hi, I am trying to set this plugin up for one of my clients who as purchased it and has it installed on their site, but when I use the featured shortcode to display events featured in WooCommerce, it does not show any events. Can you please confirm if the featured events function is working, or advise if there is anything specific I need to do to make it work?

Hi,

It is working normally in our demo page.

Please make sure you have set event as featured and make sure you have used the latest version of WooCommerce and WooEvent.

if you have other questions, please use account you have purchased our plugin and send message via support tab.

Best regards, ExThemes.

The Featured Listing function doesn’t work..Please advise.

Hi,

We just replied to your support message, you could follow it.

If you use old version of WooCommerce and update it to new version so you need update database of WooCommerce by click to “WooCommerce Data Update Required” message in dashboard

Best regards, ExThemes.

Presale Question.

When adding date and time to an event there is AM/PM only in the demo. Is it possibly to get it in 24H clock ?

Regards Mike

Hi,

Yes, it is possible.

To change time format in front end then you just need change it in Settings > Time Format

Best regards, ExThemes.

Hello,

I’ve just bought this plugin, it is really nice and it responds to almost all my needs.

I just have one little problem :

I would like to create events with several types of price (like : full price, students, children… ). I saw that there is the variation price but i would like to display on the event page some dropdown with number in there for each types of price.

Is it possible with this plugin please ?

Regards Antoine

Hi,

I not sure about your problem, but you could create option with dropdown like this: http://exthemes.net/wooevents/product/multiple-options-select/

Best regards, ExThemes.

Hi,

Thanks for your reply. I would like to have on my event page something like this :

============== EXAMPLE ==============

select dropdown (1 to 10) : Full price 10 € select dropdown (1 to 10) : Students 8 € select dropdown (1 to 10) : Children 6 €

Total : 16 € ( 2 places )

Add button

============== EXAMPLE ==============

This way, users can choose full price place, students places… and then click the add button and it can add all the place in the cart.

Tell me if it is not clear or if it is not possible with this plugin ?

Regards Antoine

Hi,

This feature is not available, you could try using this addon:https://wordpress.org/plugins/woo-variations-table/

Best regards, ExThemes.

I need a new calendar plugin for a wax center. Some appointments will be 15minutes while others can be an hour. Is this calendar flexible where it will open up time based on appointment length?

Hi,

I do not get your point clearly, could you give us more details ?

You could check our demo page to see how to plugin work.

Best regards, ExThemes.

samnait

samnait Purchased

Hi, I just purchased this. Every time I activate it, it screws up the formatting of our website. Not sure what to do from here. I don’t it’s compatible with a website that has visual composer installed.

samnait

samnait Purchased

okay I verified. If I deactivate visual composer it looks fine but when it is enabled it doesn’t work (formatting). Is there a work around this?

samnait

samnait Purchased

Hi, I found a post you had here. I went to general settings – main purpose and set the “Only use metadata” it is fixed now

Hi,

That is great!

If you have other problems then you just let us know via support tab, we will check and help you.

Best regards, ExThemes.

Hello, we need to setup an event with a single product price and some extra to add to product. For example: price 10 € but you can choose from a select an extra of 10 € and have a final total price of 20€ for 1 product. Is it possible?

Hi,

1. Your support has expired, please renew it to get support.

2. You can create option like this: http://exthemes.net/wooevents/product/multiple-options-select/

Or you can use this addon to add extra custom field:https://codecanyon.net/item/woocommerce-extra-product-options/7908619

Best regards, ExThemes.

by
by
by
by
by
by