799 comments found.
Missing purchase tax in the application. The absence of the purchase tax makes it incomplete, and I am uncertain about how to proceed without it. Could you please provide information on when the purchase tax will be updated?
We have added it to our feature queue, as we are getting this feature request very new, so we are waiting for more request to implement it. thanaks
I think we should also add a purchase tax system with reports. And purchase discount features.
We will check it for future consideration
Waiter Panel and Kitchen Panel Not working, Loading White Blank Page How to fix? Ticket ID 532 / 533
Hi there, Thank you for your comment, our team will check it soon.
Hello,
Before purchasing, I need to confirm a few key points: 1. Recipe / Ingredient stock If I sell 1 Orange Juice, can the system automatically deduct 4 Oranges from raw material stock? 2. Can I define recipes / ingredients (BOM) per product and is deduction automatic on sale? 3. Does the system support expense tracking and profit / loss reports? 4. Does it generate invoices or receipts with customizable tax and company info? 5. Is Portuguese (pt-BR) supported or easy to add/edit via language files? 6. Does it support BRL currency? 7. Is there a way to take invoices in bulk as csv? Thank you.
Hi there, Sorry for late reply. Please find answers of your questions below: 1. Yes 2. Yes 3. Yes 4. Yes 5. Yes 6. Yes 7. Sorry not available Thanks!
I would like to understand how stock quantity tracking works in the system.
Specifically, I need confirmation on the following:
When an item’s stock is low, does the system automatically trigger a low-stock alert?
When an item is out of stock, does the system prevent the POS from selling that item?
During the demo, I added Coke as a food menu item. However, even though the stock quantity for Coke was zero, the POS was still able to sell it. I would like to know whether this behavior is expected, and if not, how stock enforcement should be properly configured to prevent out-of-stock items from being sold.
Please advise on the correct setup or settings required to ensure accurate stock control at the POS.
Hi, Yes, it triggers a low stock alert automatically. But fewer ingredient stocks don’t prevent selling at this moment. We didn’t implement this feature because if an order has 12 items and each item may have 10-12 ingredients, then we need to check the stock of ingredient 120 times, which will make the system very slow, and customers will not wait in front of you for that long. Thanks!
But it could be implemented for products specifically.
Yes that is possible, we will keep that in our update list for the next update.
Please, I need urgent help. I purchased Multi Outlet script and hosted it on my CPanel. I was configuring it but couldn’t not login again after I logged out. I try to raise a ticket but it tells me my purchase code is invalid so I can’t raise a ticket. I check database from the hosting panel and didn’t see any users of mine in the oauth_user but a generic user. The site i currently up but can’t login with the admin user or other user credentials I created earlier.
Hi there, please use a valid purchase code and the correct username. Your username is staliro. Hopefully, it will work.
That is what I used,Sir. i copied directly from here. Is there a way I can send them to you securely or privately to check? I still don’t understand why the app is up but can’t login. This is urgent because business has been haulted.
Forgot password also not working. it tells me, my email can not be found meanwhile, I have been using the same email for days now. Even today.
Please open a ticket on our support portal: https://helpdesk.doorsoft.co The support team will assist you.
I have a problem printing in Arabic using direct printing.
Please open a ticket on our support portal: https://helpdesk.doorsoft.co The support team will assist you.
kindly checkout this ticket id IPM #516
ok
Hi there, We already took action for this ticket, please check your ticket reply.
Are we having any new update?
We are working on native mobile app for cashier, waiter and chef
its not connected with envato write , its anothere product which you ahev for $150 , is that product
Can I ask you a question? You still didn’t purchase it. What will you do with the update, actually?
No sir , we have purchased a saas and mobile app from ceo sir and done customisation with Zakir sir. We taken through whatsapp from ceo sir
ok
When we get a new update sir, in whcih month?
soon
we are purchase long back , now try to download the file its not corrected code, that code itself not working, we try to put ticket also your support has expire we need only correct source code…. please contact me xpertizweb@gmail.com provide correct source code
Please share with me what issue you are facing when downloading the latest version from your download page. Thanks!
its not able to luanch just code its incomplete here when download, we try to message your whatsapp number its delete done ? issue its very simple updated Source code give me first then ? i will tell issue problem its not update any ?
Please go to your download page in your codecanyon account. you will get the download link to download the script.
Down load done sir its not working i know what your telling your code incomplete
I am a bit confused at this point, “code incomplete”. New and old buyers are downloading the script and installing it as usual. If the code is incomplete, how can they install it? Sorry that we need you to share exactly why you are feeling that the code is incomplete. Thanks!
Hello Ticket ID : IPM #513 Please Check Thanks.
Yes team is checking
Hello, quickly check Ticket ID : IPM #512
Team will check it shortly
it’s already day 1 still not solved
Hi there, due to the incorrect FTP access, we were not able to fix it quickly. Please check our reply in the ticket
Done Thank you
We are happy to support you. Could you please check our reply?
Hi team, please check Ticket id :IPM #507
I hope the team checked already
Thank you
Most welcome
Good day, Please how do i create a user or add a role to user to access all the runnig orders like the superadmin but i don’t want to share the superadmin pin or password with anyone..
Please open a ticket on our support portal: https://helpdesk.doorsoft.co The support team will assist you.
ticket IPM #496 plzzz
Hi there, the team has already provided a reply on the ticket portal.
I just noticed an issue, i have multiple network printers for different kitchens, when i place orders, only d outlet printer prints… but when i click on reprint kot it works fine pls check
Please open a ticket on our support portal: https://helpdesk.doorsoft.co The support team will assist you.
Hi ,is payment with local bank is possible .. i can integrate it easily, with plugins or API ? i mean when using POS mode .. so the payment can be directly with pos machine using NFC
You can add this feature at the code level, as it is open source
1. Is zatca available ? 2. How to get the settings of zatca ?
Please open a ticket on our support portal: https://helpdesk.doorsoft.co The support team will assist you.
Hi sir. do we have any update in Mobile app .
What update are you looking for, plz?
Liek all in one app for entire restuarent software . Wher we can use either resturent saas oen or else just the mobile app
We would be glad to hear about difficulties in the user experience in the web application, but unfortunately, we don’t find any purchase record of you.
I ahve purchased saas and waiter app sepaartedly . Where when you will be updates your apps not supported to google play store
As we can’t validate your purchase here, please contact us via our support ticket system
is iRestora PLUS Multi Outlet saas version?
Please contact WhatsApp for SaaS: +88018123391633
Please contact WhatsApp for SaaS: +88018123391633
