7823 comments found.
can not setup.. getting error on installation/setup page, after entering database i get error
Hi,
Good day to you,
Please show the error.
Regards,
AltumCode.
I have all green checks on requirement page, then after entering details on setup, after hitting “finish installation” i get this popup error::
403 Forbidden Access to this resource on the server is denied! “Responded with: error <!DOCTYPE html> <html style=”height:100%”> <head> <meta name=”viewport” content=”width=device-width, initial-scale=1, shrink-to-fit=no” /> <title>403 Forbidden</title> <style>@media (prefers-color-scheme:dark){body{background-color:#000!important;}}</style> </head> <body style=”color:#444; margin:0; font: normal 14px/20px Arial, Helvetica, sans-serif; height:100%; background-color:#fff;”>403
Forbidden
Access to this resource on the server is denied!
“
403 forbidden comes from your host, either due to your host automatically blocking the request or from not having file permissions – please double check those things.
Regards,
AltumCode.
I have all green lights on the checklist… is there any specific files that need to have a set permission, that can be preventing this?
That has nothing to do with the 403
There is no way for the checklist to check against an issue that randomly comes from your host
The checklist is the minimum requirements, but that does not meant it tells you all the issues that your host might have
Regards,
AltumCode.
any suggestions on where to look? Can i hire you for installation>?
Hey,
Beside what I mentioned above, I do not have other input unless I actually go in and check whats going on
Yes, I do offer installation services if you want me to do it for you -> 66biolinks.com/docs (prices in there)
Reach out via altumcode.com/contact if needed
Regards,
AltumCode.
Hi bro,
I’m reporting a bug with version v61.0.1. I’m not sure if the issue is with my server or what, so I’m logging a report here too.
When you open the bio link page on a desktop, it feels lagging. However, there is no lagging issue on a mobile device or any mobile view; it runs smoothly. The lagging is noticeable when the page is opened on a desktop monitor, especially when there are around 10 blocks or when the background is set to a video. Thank you.
Found the issue: graphics card settings issue. Please ignore. Thank you bro
Hello, imsmart
Good day to you,
To display the pricing tables, you first must own the Extended License – which is for business use (as per the licensing terms on codecanyon and per the product description).
Regards,
AltumCode.
Where can I find my license key to install the project?
Hi there
Hope you’re doing good,
1 – The license key is found inside of your Downloads page, here on codecanyon: codecanyon.net/downloads
2 – Find my product, click on download button -> https://send.altumco.de/ygvebwz/
3 – You have the “Purchase code” inside, also known as the “License key”
Enjoy.
Regards,
AltumCode.
Hi we are facing an issue, where the frontend big link button ui is getting disturbed, also the backend blocks editor interface gets distrubed when having more than 20-25 blocks, it all becomes jumbled up, and the drag and re-order system also does not work in that case.. this is when a biolink has more than 20-25 blocks.
Hi,
Good day to you, scvpl
Please share a screen recording of what you mean with that.
Regards,
AltumCode.
Sure mailing you
I just checked your video,
That seems more like an issue that was introduced with your custom html block that is messing with the scripts code.
Try to disable / delete the custom html blocks.
Regards,
AltumCode.
Thank you, we figured that out, many thanks for prompt response.
Glad you figured it out!
Regards,
AltumCode.
Hi I purchased your code today and went with the installation steps and n the final step when clicking install it gives Response: Error.
Hi,
Hope you’re doing good,
Please share your website link, database details and FTP.
I will check it for you, no problem.
Send them privately please via the contact form on my profile page.
Regards
AltumCode.
Can you make a link that has “adult content” give a warning when clicked before going to the website?
Hi,
This is already implemented into the product,
You can set a link or biolink page as sensitive content.
Am I missing something from your question?
Regards
AltumCode.
Is it possible to use multiple fonts in a biolink page. For instance can I change the font for a specific heading block?
Hey there,
Good day to you,
Right now, that is not possible.
Regards
AltumCode.
Some biolink services like allmylinks make it so that their link doesn’t open inside instagram/telegram’s inapp browser and opens in the default web browser instead automatically, can 66biolink do this?
Hi,
This is not possible right now, no.
Regards
AltumCode.
why
Hi
Hope you’re doing good,
That’s because you’ve installed the product as http but you are trying to access it with https.
Go inside of your file manager, open config.php and edit the SITE_URL and make sure it is https:// and not http://
Regards,
AltumCode.
I am on version 50.0.0 and I want to update but I also have a few purchased plugins, can I update normally or what should I do?
Hey there,
Hope you’re doing good,
Yes, you can update normally then update the plugins too
In case you wish me to do it for you and have it done to perfection, I also can help with that
Regards,
AltumCode.
Hello,can you check app linking option because it does not detect links anymore even in your demo ,thank you.
Thank you,
Will check.
Regards
AltumCode.
Hi I have A Question That Once I Purchased A Extended License Will I Have Access To Full Code Means Your Side Updates And Other Your Services Will Not Interfare In My Business And If I Want Any Custom Update Then Will You Be Available For That Like In Future. Also Can You Confirm After Getting Extended I Can Change Anything Own My Own Means Cutting Your Side Connections Etc And Changing Script Structure By Myself Or My Dev?
Paid Custom Updates*
Hi,
Good day to you,
1 – You will receive all future updates of the script.
2 – The code is open, so you can modify and change whatever you wish to via the code.
3 – “And Other Your Services Will Not Interfare In My Business” – what other services?
4 – What custom updates are you referring to?
Regards,
AltumCode.
Hi
3, Like If I Change The Whole Code Algorithm With your Support (Paid) Or My Dev Then I Can Sell A Whitelable Solution Or Somthing Else That Kind. Like You Will Not Say Once My Company Start Making Heavy Money That Give Me My Cut As I Developed This Code Or Any Kind Of Legal Notice.
4, Planning Any Good And Interisting Updates (Paid Service) From your Side
Hey
Good morning
3 – You can change the code and start earning money as a SAAS, yes (but you can not sell the actual code, if that is what you’re referring to?)
Regards,
AltumCode.
Yes But In My Own Branding And In My Own Private Ecosystem
Or To Have That Rights Will I Have To Pay More? Can We Discuss That Privatly?
Send me an email via altumcode.com/contact with a more detailed question, as what you’re asking is very vague. Im not sure what rights are you referring to.
Regards,
AltumCode.
Hi Fabian,
Hope you’re doing well!
I wanted to suggest adding a feature that allows users to export their link statistics. Specifically, it would be great if users could:
- Export stats for each individual link, or for all links combined on the dashboard.
- Choose from multiple file formats such as CSV, PDF, etc.
This would really help users analyze and share their data more easily.
Let me know what you think!
Thanks
Hi,
Good day to you again,
Thank you for your suggestions.
Regards,
AltumCode.
Hello i need active payment method, how can i upgrade it to extend version
Hello there,
Good day to you,
You can do so from the sidebar here on codecanyon – you have the ability to choose the extended license.
Once you do, let me know and I can refund you the regular license back.
Regards,
AltumCode.
Hi, the update is not working, give me a 404 code
Hi,
Good day to you,
Where are you getting a 404 code?
Can you please be more specific?
Regards,
AltumCode.
after install the files on the server and try to update (https://infobio.page/update/) the page 404 pup up
Have you actually uploaded the /update folder? Are the files having all proper accessible permissions?
Regards,
AltumCode.
Hi Fabian
How can I enable contact page with form ? Like on your demo site https://66biolinks.com/demo/contact
And this page is also use to report a biolink correct?
Thanks
Hi there, maylung
Good day to you
1 – You can use the Admin panel – settings – email notifications to enable the contact form
2 – Yes
Regards,
AltumCode.
I know my support has expired long ago but I’m having a significant issue with QR Codes. When I try to create a code, as soon as I make any changes to it, the preview pullsates and completely freezes the entire site for at least 2 minutes. Have you heard of this or is there some sort of security or setting I’m missing to resolve this issue? As of now, I can’t create QR Codes.
Hello
Good day to you first of all,
I would need to actually access your side and host in order to check what might be going on,
But indeed, you would kindly need to renew your support – as it is expired for quite a long time now.
You can do so at a very cheap and affordable price while also getting free plugins -> altumco.de/renew
Regards,
AltumCode.
Hello, After updating, a new block for biolink pages can’t be created.
Sorry, I solved the problem.
Hello. Can you give me a step by step to create a new plugin with one new block. So I can extends my installation with a new custom plugin having 1 or 2 customs blocks
Hi,
Good day to you,
Creating a new plugin involves custom development, which falls outside the scope of standard support. This type of work would require development expertise and would need to be implemented on your end.
Regards,
AltumCode.
