3976 comments found.
Do they have a facility service?
Hi there,
I am not really sure I understand what you mean.
Thanks, and let us know.
New feature – should allow us to add Badges to creators’ profiles, besides verified profile badges.
Hi there,
Thanks for the suggestion, we are actually considering adding some sort of badges and other gamifying-related features to keep the users engaged.
Don’t have any ETA on this one, but it’s something on our radar.
Thanks again.
I installed but I didn’t get the admin panel. It is missing in web.php and there doesn’t seem to be a controller for it either.
Hi there,
The admin should be available at site.com/admin. If you are looking into having custom changes into it, send us a DM and we can provide you more details.
Thanks.
Hello, I have problem with install. I put there all information and it show:
An internal error occurred Sorry, something happened on our side.
Please try again or contact us if the error persists.
Can you help me? All requirements are set.
Thank you.
Hi there,
Feel free to send us a DM with more info/website credentials and we can have a look to get you unstuck.
Thanks and let us know.
Strip Connect, I’m getting an error on withdrawal saying my balance is low, but I have added money to my account (that is not pending – that is available), and the creator requested a small amount that the balance can cover, but I get
Error: “Insufficient funds in Stripe account. You can use the /v1/balance endpoint to view your Stripe balance (for more details, see stripe.com/docs/api#balance).”
Hi there,
If this is still happening, send us over a DM with more details/screenshots/credentials, and we can have a look as well.
Thank,s and let us know.
I DM but i still havent recieved a response
Hi there,
Sorry for the delayed response. I’ve replied to your email with more questions.
Thanks.
I think I know why here’s my response from the strip { “amount”: “10”, “currency”: “SEK”, “destination”: “acct_1***” Connected account ,”transfer_group”: “13”, }
The currency is SEK, not USD? How do I change it to USD? Is this because cronjob not set up right or something else?
Hi there,
That seems like a bug on our end. Replied to your email with a quick patch.
Thanks.
Hi Qdev team,
I’m considering purchasing JustFans license and ran a security audit on the demo version.
The audit flagged several concerns: - PayPal webhook verification appears commented out - Payment amount validation seems weak - File upload security questions - Mass assignment concerns with role_id
Can you clarify: 1. Are these false positives or known trade-offs? 2. Do you recommend additional hardening after purchase? 3. What’s your security update policy?
Thanks!
PS: also … what’s the recommended security hardening process after installation?
Hi there,
I am really unable to comment on any of these w/o having access to more details. Feel free to send us a DM with any additional info.
Overall, there are no known critical security issues present at the moment, but things are constantly getting improved nevertheless.
Thanks, and let us know.
I keep getting this email from stripe, i never created this url for webhook endpoint.. what should this url be?
We’re still having trouble sending requests in live mode to a webhook endpoint associated with your Skitzly account. Stripe sends webhook events to your server to notify you of activity in your Stripe account, such as a completed payout or a newly created invoice.
The URL of the failing webhook endpoint is: https://skitzly.com/payment/stripeStatusUpdate
Hi there,
If possible, please send us a DM with a screenshot of your Stripe dashboard (or an expanded error) so we can see the HTTP status code/response over there.
Sometimes, some servers are blocking these webhook requests due to aggressive firewall rules.
Thanks, and let us know.
when I do final step it says something is broken on your side if i refresh it looks ok but when I go to admin login say page not found. I have deleted and reinstalled 3 times and same thing each time
Hi there,
If possible, send us out a DM using this contact form @ https://codecanyon.net/user/ic0de#contact with more details like site link and cPanel credentials, and we can have a look as well.
Thanks, and let me know.
Found this in the discussions: You can do the split via the Taxes system, on the admin side. This way, you can set up a global tax (like a service tax) that you will receive out of any transaction made on the site.
Just to be clear that would be the website owners split here…”Percentage deducted from each withdrawal (e.g. 5 for 5%).”
Thank you.
Hi there,
So basically, you can set your commissions through both public taxes and withdrawal fees. The regular taxes are automatically applied to all transactions, while for the withdrawal ones you have to manually apply them yourself.
Thanks and do let me know if you have any other questions.
I updated my site, but now the payment options have disappeared. Members can click on the payment method. Is there a fix?
Hi there,
Q: Which version did you update to?
There was an issue which describes your behaviour that was introduced in 9.0.0 but got fixed in 9.2.0.
Thanks and let me know.
About Storage I used Pushr, user uploaded content will keep on my local server or been delete after sync to Pushr storage ?
Hi there,
So the way it goes is, when switching storage drivers:
- Media assets (post media) are loaded from their respective driver
- Rest of media (user’s avatars, covers ,and admin settings) must be moved over to the new driver/bucket
If desired, you can move everyhing on the new storage driver (can provide additional info if that’s the case).
Thanks and let us know.
olá tentei atualizar a ultima versão, mas o site deu erro… consegue me enviar todas as versões de atualização
Hi there,
Feel free to send us more info about the issue/error you’re getting during the update and we can have a look.
You can send us a DM @ https://codecanyon.net/user/ic0de#contact .
Thanks.
Dear [Website Owner],
I wanted to bring to your attention a potential issue with your website, superfaverse.com. It appears that anyone can view other users’ posts by simply changing the post number in the URL. Please see the attached screenshot for confirmation. Also, note the username in the URL and the post owner’s name. This vulnerability could potentially allow hackers to exploit the site through existing errors.
Thank you for your attention to this matter.
Best regards,
Hi there,
That doesn’t seem to be the case.
Keep in mind that if browsing the site while logged in as admin, you will be indeed be able to preview any post on the site.
This seems to be working as expected.
Thanks, and let us know.
\admin\public-pages im getting error when i open up this page, im 100% sure i didnt make changes to script on this page but when i click on nav menu ‘Public Pages’ it open up 404 page not found – https://gyazo.com/62747d657b642fc680757ef125e98e98
Hi there,
Yes, I am aware of this edge case. It only seems to happen for instances where the DocumentRoot isn’t set to the public folder. EG: https://docs.qdev.tech/justfans/documentation.html#docroot
However, we did prep a fix for this case as well in the upcoming version, which will fix this in such instances as well.
Thanks.
Pusher is mandatory ?
Hi there,
Right now, it kind of is.
Though initially we had the script build so that if pusher/websockets are missing, only the live messenger would have failed, but with their recent changes, if missing, other areas are impacted as well.
We are planning to review this aspect and try to make less mandatory if possible, in upcoming versions.
Thanks.
l want to buy this, but does it use agora for live streaming
Hi there,
No, we do not use agora, but you can check the available streaming providers at this link @ https://docs.qdev.tech/justfans/documentation.html#streaming .
Thanks, and let us know if you have any other questions!
Ok which one is cheap to use
Hi there,
Neither might be really cheap; streaming in general might be a costly feature.
You can double-check their pricing pages for the latest pricing estimations.
You can also register trial accounts with both providers to test things out.
Thanks, and let us know.
Okay
Hello we have made the instalation but we get some errors, can you check it for use and tell me how muchs it cost?
Hi there,
Replied your DM with more info.
Thanks!
about Use Browser Language, I enabled in settings and changed my browser’s language to a supported locale. However, the site still renders in English.
Could you please clarify the expected behavior and precedence? Specifically: 1. Does the app auto-detect Accept-Language and switch locale for guest users, logged-in users, or both?
2. What is the precedence order among user profile locale, locale cookie/session, browser language, and default/fallback?3. Are there known caveats with CDN/edge caching (e.g., varying on Accept-Language) or server caching that could prevent the locale switch?4. Are any extra configurations required (e.g., config/app.php locale / fallback_locale, supported locales list, middleware enablement)?5. Is there a way to verify detection (e.g., log the resolved locale or inspect which middleware handles it)?Hi there, and sorry for the delayed response,
1. So the auto-detection feature should work for both registered and un-registered users.
2. Priority should be user locale (if logged in and set) then cookie next (for un-loggerd in users). If no cookie or DB setting is present, it tries to default either to the browser locale or the default setting.
3. No, as far as I am aware, there are no such caching mechanisms that would do this.
4. The `LocaleSetter` middleware handles this and could be further debugged if required.
Q: What kind of issue are you getting, on which browser language? We could do some debugging on our end as well.
Overall, this language feature has been tested a lot during product lifetime, but maybe the latest updated did introduce some edge-cases.
Thanks and let us know.
Hello again,
My suscription that are canceled after the date of expire is not changing to expire so the user stop viewing the information from creator. How can i Check if is happenig correct, what is the funtion that makes this happend?
Thank you
Hi there,
This doesn’t sound right.
Q: What kind of subscription is this one, one done via paypal/stripe or via local wallet?
Q: Do you have the cronjobs set as per docs instructions @ https://docs.qdev.tech/justfans/documentation.html#crons ?
Thanks, and let us know.
Might be a BUG When setting Exclusive taxes the taxes show but dont take out of credits. Ex. Fan has $10 credit (wallet) Tip or sub $5 with credit Tax Exclusive – fee of $1.50 Total $6.50 Creator gets his $5 BUT Fan should be left with $3.50 credit But when checking balance of wallet they still have $5 wallet it doesn’t take out the Exclusive fees.
And Fixed as well
Inclusive seems to work but
Fan tip $5 Inclusive fee of $1.50 Creator get $3.50 And creator only spent i belive the amount that was received.. ill test again cuz i forgot so $5 – $1.50fee= $3.50 thats the amount they spent in credits. But it be nice if they tip $5.. $5 is used from credit but creator get $5 – Inclusive Fee.
Exclusive: tip $5, creator get $5 but fan pays the fee upfront so 5 + Exclusive fee paid by fan (which it shows on invoice but its not taking out of credits)
Hi there,
I’ve done a couple of preliminary tests, and it seems like you are right.
The way you describe it, it’s the way it should work and the way it worked until now.
It could be that we introduced these inconsistencies in the last updates, as some ripple effects of the wider upgrades we did.
I will run more tests and have all these sorted out in the next update, on high priority.
Thanks for letting us know, and do let us know if you have any other questions.
