431 comments found.
hello,
i have purchased Xaxino – Ultimate Casino Platform and try to install the script but after i put all database info it shows me error
This page isn’t working website.com is currently unable to handle this request. HTTP ERROR 500
please fix my issue,
i already registered with your website and my username for ur website and codecanyon is imkk99
if u need my purchase code then ask me. Thanks
Please open a support ticket at https://viserlab.com/support
i been scammed by you as u ask for all details from me on my vps and now u ask for more money and not giving support
May I have your ticket number to check the details please?
231638 its the number and u are asking me more money even i provided everything which u asked for
We provide free installation support on cPanel based hosting.
can you add Harness Racing and Greyhound Racing to it with admin win control ?
Thank you for your suggestion, I’ve taken note of it for consideration.
hi,
is possible for disable topup and withdraw? so just for fun play only, so every user will just get 1,000,000 credit by default for example.
any blackfriday offer?
This feature is not available currently.
I am on deciding to purchase between Xaxino and Kasino, bit hard to me for findout the differences beside the number of games includes
Hello,
Please check both the demo and determine which one suits you best 
Already check both, what do you suggest based on your future projection plan?
Our suggestion is to purchase Xaxino. That is more convenient than Kasino.
Alright, for final measurement before I did a checkout,
I know you can set the winning percentage of each game, but let me ask you question:
1. Is there prevention system for avoiding Dealer loss especially when they withdraws? If yes, please show me which part from the demo I could check?
We do not want total of all user balance in the system higher than total amount of all user topup amount, this to avoiding dealer lost money when people are withdrawal their balance.
As I am assuming player winning bet amount will go to their Balance.
2. You have supported many payment gateway, Which payment gateway allowed for Casino/Gambling site?
1. You can set the winning ratio from the game details
2. It depends on which country you belong to.
1. Is this proven well?
Also I check in the demo some games does not have Winning Ratio Setting, for example: Blackjack, Casino Dice, Roulette, Number Guessing
We’ve tested all games properly. Some games don’t have a winning ratio, cause it was quite impossible to implement it. It breaks some of our logic to implement it. However, it won’t cause to loss of the admin. You’ll be able to check the history of it from the admin panel.
How sure it will not cause loss?
In another comment I was commenting about Blackjack possibility of player able to seeing dealer score card from the ajax call in the browser devtools, did you check yet?
Is everything come with default best setting for avoiding any loss?You can monitor the transaction history.
There is no such issue with blackjack. However, we’ll check again.
In case your guy did not check even I already let you know for more than a week ago.
https://imgur.com/a/svbg3SnThank you for your findings. I’ve already forwarded the issue to our technical team. They will take an action regarding this soon.
This issue will solve soon or would take sometime?
FYI I do not check other games, might be there is another flaw on another game as well. This kind of issue is wary me, as monitoring the transaction history wont help if player already won and dealer should pay to them and the money is not small if we are talking about casino
We’re planning an update soon. We’ll solve the problem on our next release.
Do you think I should wait until next release for purchase?
You can purchase now and contact our support team to solve the problem instantly. So that you don’t need to wait for next release.
do you run blackfriday / halloween offer?
yes we already connected with envato cyber sale
Hi,
Seem the cyber sale is running, I am about to purchase. Is the bug has been fixed? or would be any new release this November or December?
Any plan for adding Plinko like Extremen Plinko?
Yes, the item is currently on sale. Any existing bugs will be resolved through support, and we are already collecting the reported issues to include in an upcoming update.
what about more games like Plinko? Possibility for adding a custom game?
Hello,
We can do as you want for an additional charge. Please open a support ticket from the URL given, our technical team will assist you: https://viserlab.com/support
For this if there is a new update from Xaxino, would the custom got replaced and need to repay or would be adjustable for free?
If you customize any of our scripts, it will no longer be compatible with regular future updates. Any adjustments after an update would require paid customization again.
hi how can i add other games. ?
LOL what poker is this ????
invest 50 dollar and win payout 10 dollar
You can customize the payout amount.
hi,
presale question:
1. is all the games only compete with the website owner as dealer? or could compete with other player?
2. have any plan for adding Texas Holdem Poker?
3. could we embed the game into different platform/website?
1. Player will play the game with the system
2. I’ve taken a note of it as a suggestion.
3. Currently, we don’t have any plan like that.
1. any plan for betting between player?
4. on the roulette is possible to bet on multiple ? currently on your demo the roulette only possible for bet on one number, in reality should be possible betting on multiple for each round
1. Currently, we don’t have any plan on it.
4. Currently, not possible. But you can implement this feature by customizing the script.
Hi,
on blackjack or any other games, people able to cheat by take a look into ajax response in the console knowing the dealer card score having?
IS the payment system only for topup-balance and withdraw balance?
Any mechanism for add balance bonuses if player topup xxx amount, yyy amount, > zzz amount
1. We’ll recheck the logic of blackjack
2. The automatic payment gateway is only for top-up
3. There is referral system available
I think referral is bit different case, as bonuses is given to topper, when affiliate is given to affiliate.
Is there any plan for integrate XCash as payment ? I would like user able to topup using XCash balance
The xCash gateway is not included by default.
Is it possible to create users on the admin panel and also set/add credits?
You can’t create a user from the admin panel but you can add credit.
Hello, what are the game rules for Mines? I see you said a long time ago you would update it but never did. Please just put the rules in a text file so I can update my system. Actually, can you just give me your official rules to all the games because most of them are missing. Thanks
Thank you for your request. To assist with updating your system, please open a support ticket at https://viserlab.com/support . Our team will provide the necessary guidance.
My system is updated already, and I do not need you to access it my admin, hosting or ssh… i just need the game instructions or game rules and I will update them myself. Thanks
Please open a support ticket regarding this. Our team will help you. Thank you.
It won’t let me make a ticket… it keeps saying it detects a VPN
pls turn off ur VPN and login inside our system
i did its still not working
After turning off the VPN, please log out of your account and then log in again.
It is possible to add more games?
Possible for additional charges. more info knock us: https://viserlab.com/support
Can we integrate Plicio payment gateway in it?
Yes, we can do it for you. Please open a support ticket at https://viserlab.com/support regarding this. Our customization department will assist you.
It would be great if it could be setup for no real money, just for fun/points.
you able to set base currency with any name
tem uno?
Could you please write english?
it’s possible play uno card game?
No
Hello. Please tell me if your casino has a bot system (fictitious players) to attract customers, this function is needed.
Hello,
We can do as you want for an additional charge. Please open a support ticket from the URL given, our technical team will assist you: https://viserlab.com/support
Can you recommend best hosting site (the link of the hosting site) that is easier for a not so newbie but appreciated that one needs just to deploy this like in a shared hosting? Is it necessary to have it in VPS? thank you for patience in replying.
Hi, thank you for your question!
You can use shared hosting if just starting out. For ease of deployment and reliable performance, we recommend our own hosting packages
https://viserlab.com/hosting/premiumDoes it have, KYC to counter underage gambling?
KYC is there
How do Add Kenya Shillings currency code: KES currency symbol: KSH in the database as one of the currencies processed by Paystack and set it as default. Please advise here as my support has ended but i really need this currency to start using this software.
Adding a currency to the database is not a simple task. It requires some technical knowledge and also needs to understand our codebase. I suggest you hire a developer to do the task. Thank you.
Please add it in your next update under Paystack payment gateway. I need it because as it stands I can’t use the software yet Paystack supports the currency
I’ve already taken a note of it. Our development team will definitely consider this on the next update. Thank you.
Redis support is not available currently
Game initiates duplicate lottery automatically after legitimate completion? https://upfile.live/files/76e5df07
Could you please explain better? Your link says unsafe. That’s why I was unable to check the video.
Hello, I have realized that the software indicates Paystack as one of they payment gateways which lead me to purchasing but upon installing I it it doesn’t take KES as the base currency to use with Paystack. It therefore does not fit my use case and would kindly want a refund for the software as I can’t use it. Kes is fully supported by paystack but the software doesn’t. Proceed to cancel my purchase and issue a refund please.
Please contact us through our support portal at https://viserlab.com/support regarding this issue.
Hello, support has expired. I raised the ticket #115064 which was never resolved so i just refund because i basically cannot use your software.
Hello,
Sorry to say that your case does not match our refund policy. We’re extremely sorry to know that the KES currency is missing here. We’ve already taken a note of it and will try to add the currency to the next update. Please wait for it. Otherwise, you can hire a developer to do the task.
Thanks for understanding.
Hello, I have realized that the software indicates Paystack as one of they payment gateways which lead me to purchasing but upon installing I it it doesn’t take KES as the base currency to use with Paystack. It therefore does not fit my use case and would kindly want a refund for the software as I can’t use it. Kes is fully supported by paystack but the software doesn’t. Proceed to cancel my purchase and issue a refund please.
Please contact us through our support portal at https://viserlab.com/support regarding this issue.
I’m trying to reset my password to try the demo but it won’t send me an email. Also can’t create a new account because it requires a phone number. Is there a way to delete the account and start a new one?
nevermind fixed
Mobile verification is disabled from the admin panel, so you can create another account with another phone number.
Sorry, we could not see the image that you shared. Could you please share again?
IF WE MANAGE FRONT PAGE EDIT AND SUBMIT SHOW
Sorry! Internal server error Something went wrong on our end. We’re working on fixing it.
LIKE THIS IMAGE https://ibb.co/7dGXCtS2Sorry, we didn’t find this type of issue on the demo.
Can you set up a casino to play for virtual money just for fun?
Can I set the game to virtual credits without real money in the panel. Just for fun?
Thank you for your question.
Currently, the feature to set the game to use virtual credits (for fun or demo purposes) is not available. However, we’ve taken note of your suggestion and will consider it for future updates.
Let us know if you have any other ideas or questions!
