432 comments found.
Can you set up a casino to play for virtual money just for fun?
Can I set the game to virtual credits without real money in the panel. Just for fun?
Thank you for your question.
Currently, the feature to set the game to use virtual credits (for fun or demo purposes) is not available. However, we’ve taken note of your suggestion and will consider it for future updates.
Let us know if you have any other ideas or questions!
Can you explain logic of “Mine” and “Crazy times” game in “Game Instruction” it seem to be “black jack” ?
I’ve forwarded this to our technical team, they will update the game instruction soon.
Hello. Just want to ask is there a turn over too? Like if I put 100 credit into a user they need to played it until they reach the 100 credits playing before they can request a cash out
At the moment, the system does not include a turnover requirement feature as you explained
Is it in the list of your next update? And also can add an admin with restriction?
Thank you for your suggestion!
Yes, we’re actively collecting feature requests from user comments, and your idea has been added to our list. However, the final decision and timing for including it in an upcoming update will depend on our development team’s planning and priorities.
We appreciate your input and support!
Hello, I am interested in this script, however, I am concerned that most credit card processors will not accept this type of business transactions such as authorize.net. Is this statement correct?
It depends on gateway policies. You can use crypto transaction for this type of business model.
Although the updated version has a Demo for trial mode, the dashboard can only set one win chance rate. If the win chance rate is set too low, customers will not play the real game again after the trial Demo. If the win chance rate is set too high, customers will increase their stakes immediately after the trial Demo and play the real game, which will bankrupt the dealer. So in the next update, I hope to set two sets of win chance rates on the dashboard, one for the Demo trial mode and one for the Play real game mode.
all are setable from admin panel. pls check backend
I had this question after checking the new version of the demo backend. In the new version admin panel, each game management game backend only has one Winning Chance and one Win Amount as the same as the old version. So there should be two Winning Chances, one Winning Chance for Demo and one Winning Chance for Play.
Thank you for pointing that out and for your thoughtful suggestion!
We’ve noted this and will forward it to our development team for consideration in a future update. Your input helps us improve the system — so thanks again!
Is there a way I can disable the payouts so people only play for fun, and buy additional credits ?
Hi,
We are selling ready codes here and you will get the same files as the demo has. Now, if you want to add any features there or wanna change anything then you may make those done from your end. unless you may hire any experts or you may hire us to make those done. all additional works under additional payments.
If you are interested then Please open a customization enquiry here: https://viserlab.com/support
Our Technical team will assist you.
Regards
how can i add new admin with restriction, since i have multiple admin with a different restriction
This feature is not available in this system.
I will send you the Mercado Pago credential and you can test it on your system and you will see the error.
Hello,
Thank you for your cooperation. Please share the Mercado Pago credentials with us by opening a support ticket at https://viserlab.com/support , and our team will investigate the issue.
Not even your demo works with Mercado Pago error
https://ibb.co/Zpbvw7V9Hi,
Thank you for pointing that out.
Please note that Mercado Pago doesn’t function in demo mode, as it requires live API credentials and proper configuration to work correctly. The error you’re seeing is expected behavior in the demo environment.
If you’d like to test it fully, we recommend installing the script on your own server with valid Mercado Pago credentials.
Let us know if you need help with setup!
My client bought this system and added the real Mercado Pago credentials, even with the credentials it doesn’t work, it’s simple, do a test yourself on your system and you will see The error is in the code, not in the credentials
Hi, thank you for bringing this up.
Please contact our support team directly at https://viserlab.com/support with your details and error information. They’ll be able to investigate this properly and assist you step-by-step in resolving the issue with your Mercado Pago integration.
Let us know if you need help submitting the ticket!
I’ve already given up, do a test yourself and you’ll see, your system is completely buggy.
Hi,
Thank you for your feedback, and I’m really sorry to hear about your experience. We understand your frustration and appreciate your patience.
To properly assist you, I kindly request that you open a support ticket at https://viserlab.com/support with specific details about the issues you’re facing. Our technical team will investigate thoroughly and work to resolve any bugs or concerns as quickly as possible.
We’re committed to improving our products, and your input is truly valuable in helping us do that.
Best regards,
Viserlab Team
I will send you the Mercado Pago credential and you can test it on your system and you will see the error.
hello,
Please open a support ticket from the URL given, our technical team will assist you: https://viserlab.com/support
ERROR MERCADO PAGO BRL https://prnt.sc/6shdS5VXsk3M
Hi,
Thank you for bringing this to our attention.
For technical issues like the Mercado Pago BRL error you’re encountering, please open a support ticket with our technical team so they can investigate the issue directly. You can submit your request here: https://viserlab.com/support
Our support team will assist you promptly.
Best regards,
ViserLab Team
Does it have multiplayer?
Unfortunately no, this is not multiplayer real time.
Do you have a way for users to transfer their balance between users?
Hello,
Thank you for your question! At the moment, user-to-user balance transfers are not available by default in the script. However, this feature can be implemented as a paid customization.
If you’re interested, feel free to open a support ticket at https://viserlab.com/support to discuss the details with our team.
Best regards,
ViserTeam
May I ask if there is a demonstration site? I would like to first see the website’s performance before considering purchasing. Is that okay?
Yes, absolutely! You can check out the script’s live demo to explore its features and performance before making a purchase decision.
Is it possible to restrict the withdrawal requests of the signup bonus directly? e.g, someone who doesn’t deposit can’t withdraw
No, this is not available by default. However, it can be implemented as a paid customization job. To discuss this further, please open a support ticket at https://viserlab.com/support.
Hi, how to upgrade from older version to newer version?
There is an option available on the admin panel. You’ve to just click on the Update Now button. The system will update automatically.
Good script, Hope you will add more games like 24+ Games total. I will sure buy in future.
Hello,
Thank you for your positive feedback and suggestion! I’ll be sure to forward your request to our R&D team for consideration in future updates.
We appreciate your support and look forward to serving you again.
I have a few questions before I buy the script.
1. Is it possible to add a slot integration system to this script?
2. Is it possible to add an in-built chat in this script?
3. Is it possible to add a dividend system similar to Betfury in this script?
4. Is it possible to merge the BetLab and Xaxino scripts and run one platform?
If so, how much will each of those cost? Can I reach the team on any other platform to discuss about it?
Hello,
Thank you for your interest and great questions!
1. Slot Integration – A slot machine game is already included in the script.
2. In-built Chat System – This is possible through extra customization.
3. Dividend System (like Betfury) – Also possible with customization.
4. Merging BetLab & Xaxino – Yes, this can be done through custom development.
For detailed pricing and further discussion, please open a support ticket at https://viserlab.com/support
We’d be happy to guide you through the process!
Best regards,
ViserLab Team
Sorting Payment Gateway Order
Hello,
I would like to ask how I can change the order of the payment gateways in the list. I need some payment systems to appear higher and others to appear lower.
Thank you in advance for your help.
Hi, thanks for your question! Currently, sorting the order of payment gateways in the list is not a built-in feature. However, if you need this functionality, we can customize it for you as a paid service.
Hello,
I find it a bit disappointing that many support requests are met with an offer to purchase custom development services. In my opinion, it would be better to include such basic functionality in future script updates.
After all, the ability to sort the list of payment gateways is not an extraordinary feature. In fact, 100% of free eCommerce platforms (like WooCommerce, etc.) already provide this by default.
I believe this functionality should be considered from the start in order to make the payment options list more user-friendly.
Thank you in advance.
We’ve conveyed your suggestion to our R&D team, and if it aligns with our product roadmap, we will consider adding it in a future update.
hi,
presale question:
1. Are games from https://codecanyon.net/item/kasino-online-casino-platform/32936869 is exportable to Xaxino?
2. Is this support multiplayer like a poker?
3. Any plan for adding Plinko games or any other games?
4. How is the player score, bet, win/lose, coins recorded? is in the backend or frontend? If from the frontend then the player able to cheat it
Hello,
The answer is All No.
We can do as you want for an additional charge. Please open a support ticket from the URL given, our technical team will assist you: https://viserlab.com/support
Hello. Before you buy this script — think twice. Here’s my story: After purchasing the script, I installed it on my server. Instead of the latest version, I was given an archive with an outdated version of the script. After installation, there were several unsuccessful attempts to update it. I added a new language through the admin panel and configured SMTP — also via standard settings.
When purchasing, I also paid separately for technical support. I contacted the author, explained that I couldn’t update the script and that the integrated payment gateways weren’t working. The author insisted on getting server access. After I provided access, I was told that I had “made changes to the code” — supposedly by adding a language and configuring SMTP — and therefore they refused to provide support.
I don’t understand how standard script settings can affect its functionality so badly. So before buying from this author, make sure you have the time and resources to manually fix the script, because by default, it comes in a broken state.
Hello, and thank you for your feedback.
We’re sorry for the trouble you faced. Please note that adding a new language or configuring SMTP from the admin panel is not considered code modification. If you used only built-in settings, support should have been provided.
We recommend reopening a support ticket and clarifying that no custom code changes were made. We’re here to help resolve this as smoothly as possible.
