2132 comments found.
how to add veriants image + details like IMEI or Serial numbers or other details?
you have already contacted us in ticket and we have replied there. please don’t comment for support, thank you
hi team we cna slect only one tax at a time if we have 2 tax like cgst and sgst then how cna we do that
you can combine the two and declare a new tax. like – cgst 10%, sgst 8%. Now put another one as – gst 18%
after last update have this error Symfony \ Component \ Routing \ Exception \ RouteNotFoundException PHP 8.3.26 10.49.0 Route [recipes.index] not defined.
we don’t have any such issue on our end and no other customer reported any such issue. please renew your support and contact through support
just upgrade with my license code and have this error
Pre-sale questions. Please, I need to buy this script now, Kindly honestly provide responses to the questions below:
1. Do you have a recommended Thermal printers and barcode scanner that work with this solution?
2. Does it supports License product sale?
3. Do you have a full fledge Accounting Module?
4. If I subscribed to SaaS, can the client use their Domain name without using an IP? I meant, can the client subscribe using their domain instead of sub-domain?
5. Does this Script has Logs?
6. Is e-signature available for the purpose of attaching it to the Invoice or Receipt?
7. If I buy SalePro SaaS on your website, would there still be a need to buy SalePro on and e-commerce on codecanyon?
8. Does it have Multivendor features?
9. Can I accept multiple currency at the same time?
10. Is this Script and SaaS Addon a Multitenancy?
11. What is the difference between the Scripts on your website and the one on codecanyon? I noticed that all are replicated on your website.
12. Does it support Social Logins (like logging in via Facebook, Google)?
13. Does it support Customer Reviews & Ratings?
14. Does it support Maintenance mode / site‐wide maintenance?
1. Most receipt printers will work (we have support for both 80mm & 58mm). barcode scanners are plug-&-play devices and doesn’t need any special configuration/setup
2. please elaborate
3. we are working on accounting module
4. tenants/subscribers can use their own domain. it is specially useful for eCommerce
5. activity log is not yet available. but it will be in near future
6. no
7. no. that’s all-in-one (SalePro & SalePro SaaS)
8. no
9. yes
10. SaaS is multi-tenancy based
11. no difference
12. no, I believe that’s more applicable to eCommerce (customer login)
13. no, it is available in eCommerce add-on
14. no. but that can be done
Hi Team,
I hope you’re doing well.
I’ve decided to purchase a new license, but before proceeding, I’d like to confirm something regarding performance improvements.
In my current POS (Salepro), I have around 22,517 customers, and the system performance has been significantly affected. Specifically:
In the POS window, it takes a long time to load customer data because all customers are shown in a single search bar without server-side searching.
Similarly, on the dashboard and in the Customer Report page, loading takes too long since the application fetches all customer data at once, rather than using server-side pagination or search.
Could you please confirm whether this issue has been fixed or optimized in the latest version or changelog?
Looking forward to your response.
the issues you describe have long been addressed. apparently, you are using an older version
Hi,
- how to disable registration? and why I should show register link to anybody enter my website link?, I’m using this as accounting software and no need for registration, and in registration form the user can asign admin role for himself.
- If I asign a user the owner role he can change his role to admin
- a lot of hardcoded text that can not be translated
- When add curency it’s not accepting to put the exchange rate like 0.95, it’s showing validation error that it should be 1 or bigger value
- how to update the exchange rate automatically?
- How to disable going to invoice after creating a sale (I want to back to list)
please contact through support – lion-coders.com/support
Hello, pls configure your mobile app to be downlandable from every country. I can install it at the moment.
from which country, you cannot download?
Hello brother i have pathao courier api is possible sales invoice direct sent salepro to courier panel for delivery?
possible.
Hi, I am interesting to purchase tour script, Offline and online we app synchronization available?
Hi, you can either use offline, or online. having said that, offline and online synchronization is available with SalePro mobile app
My license expired today, and my issue with the update and the system problems still haven’t been resolved. An invitation was previously sent to your email address
so, why are you commenting it here?!
you created a ticket to check your issues yesterday (27th). we checked and saw that you didn’t provide access to your software and replied yesterday as well (even though it was weekend). but you didn’t give full access (files and db) to your hosting. You provided FTP access. What do we do with FTP access?! we may need DB access, as you mentioned that there are missing columns. so what do you expect us to do?!
Now, what’s your motivation to put it in comments?! if you think you’ll seek support in comments from now on. renew your support and put all your hosting and software access details on comment section.
I will not renew my support because I have provided all the details and sent you an invitation with full access to the server via a link in your email, which is also attached my Hpanel. If these renewal policies remain unchanged, I will not renew my subscription with you again and I will switch to a different system. Even though I purchased an extended license, the numerous problems have forced me to consider switching.
Please check your email and see the date of the invitation to enter hpanel.
look, you are trying to present this case as if we were monitoring your support expiry and intentionally tried delaying, so that it expires.
firstly, we don’t have so much time to waste to do it for each individual customer. we only know it when it expires and in your case, wouldn’t even notice until unless, you yourself put it in the comments!
secondly, you could have contacted us a week ago or a month ago. but you did it a day before it expired and that too on a weekend. as you have created ticket on our platform, you know that we may not reply on Friday & Saturday (https://snipboard.io/QsiTCA.jpg). we still replied and as explained earlier, we had no idea that your support was expiring the next day.
thirdly, you claim that you gave full access. but that’s untrue. either you don’t know how to grant full access or you deliberately distorting facts. you have revoked whatever access you granted now (we just checked)
fourthly, it is not our policy. it is envato’s policy. if your support expires, you’ll have to renew support to get support. if you don’t, you don’t get support. so whether you’ll renew or not that’s totally up to you
I have solved all the related issues previously. I recommend your system. It is very nice and has many good features. I apologize in advance for what happened. I am very sorry and thank you for this system.
Sale pro Users any one facing these issues 1. Backdating issue 2. Searching product in POS once you click it doesn’t appear
N.B: Just want to check if it’s my browser or Device Problem
So many bugs!!!
if you have anything to say, report though support. comments is not for support
i say so many bugs, 1- All deletes in some menus do not work 2- The sale list delete does not work (for some products!!), 3- currency does not work automatically 4- ...
we don’t have any issues with deletes and currency. if you have anything to say, report though support. comments is not for support
Hi guys. Can i have a documentation file instead of link ? Pleasee
Helloooooooo
we have online documentation and maintain that only- https://lion-coders.com/docs/salepropos/
Hello may you please check on my request i raised a ticket am loosing credibility because my clients who uses this system are stuck for sure
May you Please Support!
Hi, what are you making a fuss about?!
our last reply was on 16th (yesterday) and after that you posted 4-5 new replies. it hasn’t been even 24 hours! there’s time difference between your place and our place. do you expect us to work 24hours or do you think we are chatgpt! you’ll have to allow us reasonable time to look into your issue and reply. isn’t it?
still going through it but one important feature that need to be fixed is the sale report. the date filter is not applying when you want to filter records for a specify date.
check now
Thank you for your reply, I just test the sale report date filter and it is still the same. I returns all sales information but not the particular filtered date. I suggestion adding a date column to the data table
The software has problems when updating and needs to be edited later and I think I need to give you some feedback.
1. When the product is a service, if you create a warehouse first and then create a product later, the product will appear in all warehouses. If you create a product first and then create a warehouse later, the product will not appear in the newly created warehouse. To appear, you must run a sql command to add the product id to the warehouse id.
2. The product is a service that only appears when “Sale and Quotation without stock *” is selected “yes”. This is very inconvenient in the process of using it for different warehouses.
I think, in sql you should add product id as a dedicated service in 1 row and it will automatically display the product like the previous old versions.
If it is a restaurant with many services and no inventory in stock
I Need refound, i need another script? don need it
Hello, a new version has been released but it hasn’t appeared on the website yet to update.
Hello, a new version has been released but it hasn’t appeared on the website yet to update.
contact through support
Hello, a new version has been released, but it hasn’t appeared on my website for updates yet. Version V5.4.9 did appear, and I updated, but the update gave me an error: the employee didn’t see the print screen when making the sale.
you know very well that we don’t provide support through comments section. you still disregard our request to contact through our ticket system, because you know that your support has expired. if you think your comments will somehow pressure/force us to solve your issue despite invalid support, you are completely mistaken.
But I don’t want support, I want to resolve an issue with your update error
Everything was working fine, then your update gave this error on my website
If an update is released and it gives an error to force customers to buy support, is this correct?
the issue you say, doesn’t happen to us or anyone else. so, it is exclusive to your installation and without valid support, we cannot look into it. I guess it makes our position very clear.
You guys are so rude
if stating the facts and sticking to the official policy makes you rude, so be it. you cannot expect us to solve issues on your server without having valid support. period
LionCoders Author
10 days ago Flag thanks for sharing, it was happening with staff login only. issue resolved
received by your team the system was experiencing an error. See our conversations on Benicio 14 below
the update version had an error, and the new update with this fix has not yet appeared here on my website, this is not support, I just want the update with this fix…
yes the issue was resolved and you can verify at our demo and latest update contains the fix too. so? I don’t get your point!
and you are contradicting yourself. As I understand, you got update notification for 5.4.9 and updated – right? Even then your support was expired. So, why will you not receive auto update notification for 5.5.0?! So, speculating that we are somehow controlling who gets update notification and who doesn’t – is baseless.
So in the comments I just said that you updated the code, I commented that this update had not yet appeared on the website, at no point did I talk about support or code errors, you are the ones who will say that my support has expired and that I cannot ask for anything in the comments…...................
we never said you cannot say anything in the comments and this isn’t about that. you have made comments before and we amicably replied to that. but when you say that your version is having issues, that’s not pointing out a generic error/issue. it is specific to you. so how do we go about it? it is a support request to us, as that’s not happening to everyone and not happening to us in particular. we need to check your system and we cannot do that without a valid support. we have made it clear time and again.
you didn’t reply to part of our previous reply-
“As I understand, you got update notification for 5.4.9 and updated – right? Even then your support was expired. So, why will you not receive auto update notification for 5.5.0?!”
With version 5.5.0 the update dialog box in POS doesn’t appear for staff which will make it impossible for them to select between retail price and whole price. The cost price shouldn’t be shown to staff on the update dialog box. Apart from that for now everything is good. Massive update on add purchase page
I am using the SalePro POS system, but when I calculate profit, it does not show correctly on the user side. However, when I use it on my own PC, it works fine. Can you help me understand what mistake I might be making and what query or formula the system uses?
renew your support and contact through support- lion-coders.com/support