24 comments found.
Difference between regular and extended license?
Hi,
On this particular script, we didn’t put any restriction at code level regardless of your license type, but under Envato License policy if you want to charge your end users, i.e run it as a SaaS business, you need to have Extended License.
why i am getting this? Your license is invalid or not activated, please contact support.
Hi,
We have reset your license, please download the latest version and reinstall the script as explained in the docs. It contains new license verification mechanism, which is good for you.
Hi! I bought your other script (loved it!). I noticed the script in the demo is not working. Is this script still functional?
Hi,
Yes it is fully functional.
Hello this script has not been updated since you created it. When would you update it ? I did not check before purchase,i jumped at it because of the flash sale
Hi,
It depends on AWS, when they will have new features for their Amazon Transcribe Medical, we will add it from our side.
Hi could you help install on my panel for free ?
Free installation is not covered under codecanyon support policy, you can reach out to us for paid installation if you want: https://berkine.ticksy.com/, or you can also follow our step by step installation guide listed in the docs.
But you offered free installation for this script for a buyer in this comment section.You simply asked for their cpanel or plesk details. Anyway how much is your price for installation?
That was only for Extended LIcense users as a gift from our side and we don’t install anymore since mid 2023 regardless of your license type. Installation by us costs 70$.
Hello! At the moment of the installation, when I need to access domainname/install or domainname/public/install is not running the installaion wizard. Im getting error 500. I need help urgently, thanks
Hi,
Remove the public word between them, if you still see issues create a proper support ticket with further details here: https://berkine.ticksy.com/ – note that we don’t provide support via comment section
Yeah, but my support is expired, and I have problem now
You can renew your support via your codecanyon account at any time, we see that your support has expired more than 2 years ago already. We don’t provide support via comment section, all support is provided via our support platform which requires to have valid unexpired support.
Presale question – will this software work for chiropractors and dentists as well?
Will it handle audio from video? e.g. MP4?
Hi,
Works for any medical conversation, but only in US English. Yes mp4 is supported as well.
I played around with software and I saw this minor issue on the time counter. https://app.screencast.com/9mJrrGWqpodDX
Expand your browser to be full scale or minimize it until you reach the next css breakpoint. Looks like not enough space in your screen.
Can the system be ISO 27001 certified? Most medical office look for this type of certification for Information Security Management. Also, how about HIPAA compliance? For handling medical information, these security and HIPAA issues need to be addressed.
Transcribe Medical complies with both of them by Amazon. You will also need to apply security best practices from your end, like securing buckets etc.
where can i find installation instructions? link provide on files is not working.
Hi,
Refer to product description, there you have a link for Setup Guide.
Tried to log in your 2 scripts, this one and some other text to speech, can’t log in using the demo admin account, it says errors
Hi,
Don’t see an issue on my end, use the demo link in the product description or use this direct link: https://cloudtranscribemedical2.berkine.space/
Admin credentials at the login page.
Good morning, is this code complete? web, android and ios, where do I download it to test. and another thing, even if I buy it, I have to pay his monthly fee, thank you
Hi,
Refer to the description, it is a php laravel script. Prices for amazon are in the description as well, you pay based on your usage only.
Okay thanks for the quick response so I’m going to buy both ios and android, there’s no web, I saw that you’re not doing the customization service
There is no ios or android application for this script.
Obrigado
While installing, getting 500 error (on godaddy). Sent you a support ticket including error log. Please help.
Hi,
If you have sent a support request no need for comments, we will reply over an email.
Berkine – We are going to buy it. But could you please fix the UI : In live transcribe, the recording buttons went out of place. For earlier query, you asked us to check the screen resolution, it works only at 75% screen size. If we increase the screen size above 75%, the buttons going out of box away as we increase the size. Please fix it.
Hi,
What is you screen resolution itself? What kind of device are you using? It is not possible that it is skewed at 100% screen size, as that is the size we use for development.
Opened a ticket for the same and sent you the screenshot. In your demo itself, go to Record & Transcribe, check how the timer, record / stop button display. We tried it on Windows 11 desktop. Please help fixing it.
Cleared.
Hi, I want to change the background image of the login page. How can I do that? Thanks!
???
Hi,
Image in the login page is added via css, you can change it in the public/css/app.css file or in the resrouces/sass/frontned/_login.scss file (sass file changes require compilation). I believe the class name was: ‘login-bg’
Hi I am interested to buy this script.
What is difference between these two script
https://codecanyon.net/item/cloud-transcribe-medical-medical-speech-to-text-as-saas/35469162and
https://codecanyon.net/item/aws-amazon-transcribe-medical-medical-speech-to-text-converter/29403876Hi,
Cloud Transcribe is a SaaS version, otherwise identical.
Excellent. Thanks going to get it
can I use the logo from your template on my website after purchase
Up to you, we don’t have issues with that as it is a random image from freepic website.
Thanks.
Interesting Product. Do you have plans to update this product in 2023? The last update being over a year ago does not sound like maintenance is well done for this script.
Yes we do have plans, it will be updated same time when we will be updating Cloud Transcribe script. If you have some suggestions you can share them as well.
How is this script different from Cloud Transcribe – Speech to Text as SaaS?
It is targeted for Medical speech, uses different APIs behind for transcribing speech. Cost per second is more than in Cloud Transcribe, hence better to use only for medical speech/conversation.
Any Plans for a mobile app or at least APIs so someone can create a dictation app for doctors to use in the exam room?
No plans to create mobile app. We will think about integrating APIs in the future.
are u going to introduce othr provider like goolge , ibm , azure for medical transcribe ? i saw your other produt but thats not fit for medical practice right ?
No, they don’t have support for medical terminology yet. GCP has something, but that is in beta and much lower quality that AWS.
Yes, I’m aware of that, as stated on the comment above, it is still in beta for GCP. When their APIs will be fully available, it won’t be part of Cloud Transcribe Medical anyways as there is no plans to combine different vendors for this particular script.
the voice translation to notes is pretty poor from what I can see
Make sure you are using high quality microphone and actually speaking with the us english accent.
Great product! For security and privacy reasons, is there a way to prevent admin (saas owner) from seeing transcribes from doctors? Only doctors see and listen to their transcribes.
Hi,
Thanks for the purchase and for the feedback!
To answer your question, at the moment no, with next version we will add a feature to hide/remove result viewing from the admin panel, also at the moment we are considering how to integrate encryption with private keys of the user, but it is a bit more complex that it looks like, as all the audio files and results will be on (saas owners) s3 bucket.
Do you install/ setup ? If so, what’s the cost?
Hi,
We can help with the installation for free if your provide cpanel or plesk access for your hosting.
