5000 comments found.
We’re using StackFood for a multi-restaurant food delivery project. In our country, addresses are managed hierarchically (Country > Division > District > Upazila > Union).
Currently, StackFood’s zone system works great with polygons, but we’re facing some challenges:
We have thousands of small local areas (like unions/villages). Selecting them one by one is difficult.
Many areas share the same name, which is confusing without their parent district context.
Restaurants want to serve multiple small areas but exclude specific ones within the same zone.
We would like to request:
A hierarchical location selection (Country → Division → District → Upazila → Union/Village) in admin and restaurant panels.
The ability for restaurants to select multiple local areas (and exclude some) within a zone.
An API or database structure to support unique IDs for each location.
This would help us manage marketing, notifications and restaurant delivery areas more efficiently.
Could you please advise if this can be included in future updates or offered as a custom development service?
Sir kindly open a ticket here https://support.6amtech.com/ and book a meeting with our business team sir. Thank you.
Hello, when can we expect the next update? Please, we are facing some errors in the code, like orders are not displaying in the admin panel, so let me know the next updat,e please
Kindly open a ticket here sir https://support.6amtech.com/ our tech team will investigate and assist you. Thank you.
If we purchase extended license , is there any restriction for using in multiple domains ? If we purchase extended license, still there will be any license binding ? whats flutter version ? i hope its not Flutterflow ? Which is the laravel version using ? Mobile apps are working with REST API ? Can we get Flutter source code and publish the app in our own name ? Is there any license bounded files or codes ?
Sir kindly check the details here https://stackfood.app/pricing/ you will get the full source code and you can publish it with your branding but one license is for one domain, though you can change the domain anytime. Currently, we are using Laravel 10 hope soon we will migrate it to Laravel 12. Flutter web is a web version for customer based on same user app source code developed using Flutter framework. Thank you.
Hello, we are currently running version 8.2 and would like to upgrade to 8.4. Is it possible to upgrade directly, or is upgrading to 8.3 required first?
Sir, for the admin panel you can directly update the system to version 8.4 without any issue https://stackfood.app/documentation/version-update/admin-panel/. However, for the mobile apps, you will need to use the latest source code and complete the setup accordingly. https://stackfood.app/documentation/version-update/mobile-application/ Please note, if your system is already live, a direct update may impact your business operations. We strongly recommend performing a safe update to avoid any disruptions. Thank you
Is it possible to integrate this with DoorDash or Uber’s driver service?
I mean, don’t use the Delivery Man app.
Sir, you can customised the system as per your need by hiring a developer. we are also open to provide custom service. For that create a ticket here – https://support.6amtech.com/ Thank you
Dear Team,
I would like to request the addition of some new features to enhance the StackFood system and make it more valuable for both customers and restaurant partners. The proposed features are as follows:
Multi-Zone Assigned Restaurant System
Restaurants should be able to operate in multiple zones and receive orders from more than one zone, depending on their coverage area.
This will allow restaurants with wider reach to serve more customers effectively.
Multi-Branch Management System
A single business owner should have the ability to manage multiple branches of their restaurant under one account.
Each branch can have its own menu, delivery radius, and availability while still being controlled from a central dashboard by the owner.
Restaurant-wise KM Allowed for Orders
Each restaurant should have a configurable maximum delivery distance (in KM) set by the admin/restaurant owner.
If a user tries to place an order beyond this set distance, either: a) The restaurant should not appear in the user’s app list, OR b) The user should see a warning message on checkout.
Checkout Page Disclaimer (Exclamation i)
On the checkout page, if the restaurant location and the user’s location exceed the set delivery distance (e.g., 3 KM), an information disclaimer (i) should be displayed.
Example message: “This restaurant is far away from your location. Delivery may take more time, and additional delivery fees could apply. Please consider choosing a nearby restaurant to avoid higher costs and delays.”
These features will:
Improve customer experience.
Reduce complaints about delayed deliveries.
Give restaurants better control over where they want to serve customers.
Optimize the overall order and delivery process.
Please review and let me know the feasibility and timeline for implementation.
Best regards, Your Script Fan !
Sir, We are really thankful for your appreciation. Thank you for your feedback and for sharing your concern with us. We will forward it to our product team for review. However, please note that we cannot guarantee whether this feature will be added in the future or not. We appreciate you staying connected with us. If you want to hire us for the customization service then you can submit a ticket here- https://support.6amtech.com/ . Our team will assist you accordingly. Thank you.
Hello, We would like to suggest adding a multi-branch support feature for restaurants and stores — allowing each vendor to manage multiple branches with separate addresses, delivery zones, working hours, and inventory. This is essential for brands with multiple locations and will greatly enhance user experience by showing the nearest branch to customers. We hope you consider this in future updates. Thank you for your great work!
Yes we have plan for this sir but we need time. If it is urgent need for your business feel free to open a ticket here https://support.6amtech.com/ for customization. Thank you.
what mean this : {code: 503, message: Please check activation for restaurant app}. when i login for restaurant app .
and what can i do ?
Sir kindly activate the restaurant app addon from the admin panel sir. Thank you.
ok thanks
How to add a manager to a restaurant in the admin panel?
Sir, You can add the employee from the admin panel with your preferred employee role. Here is an attachment for your reference- https://prnt.sc/6xXyDA9-rYtz .Thank you.
Will you implement the option to change to miles instead of just KM
Sir till now we support team doesn’t have any information about this. But thanks for your feedback, I will take the initiative ASAP to discuss with the product team. Feel free to open a ticket here – https://support.6amtech.com/ if you urgently need for your business sir.
Sir, I see that customers are still unable to reset their password via email. When is this feature coming?
Sir, the Reset Password option is available in the StackFood script. If you are facing any issues with it, please submit a support ticket here: https://support.6amtech.com/ . Our team will assist you promptly.
Thank you.
In the next update, please consider adding support for banner advertisements for restaurants. Currently, there are only two promotion options available: restaurant promotion (which works very well) and video promotion.
However, the video promotion feature is not effective at the moment. Videos often buffer heavily or fail to load, making the experience frustrating for both businesses and users. It feels more like a gimmick than a functional tool.
If possible, please:
Fix the video buffering/loading issues
Add banner ad support as an alternative promotion method
Overall, just focus on making the promotion system more effective and reliable
Thank you!
Some essential features are missing in the coupon system as well:
Private Coupons: Currently, all coupons are visible to every user. There should be an option to create private or user-specific coupons.
Coupon Limit: There is no feature to set a usage limit for each coupon (e.g., limit to 100 uses). A system to restrict the total number of redemptions is needed.
Thanks for your valuable feedback sir, can’t promise for next update but we are trying our best sir. We noted your points. Stay following and supporting us.
Thank you for your response. However, I must express my disappointment with the way you prioritize support. It seems that your focus is only on customers who renew their support, while long-term clients who have purchased multiple projects from you are left aside.
I believe that treating every client with respect and fairness should come before strict policies. Customers like me, who trusted your products and invested in several of them, deserve at least basic assistance — not to be pushed away just because we did not extend the support period.
This approach does not build loyalty or trust, and frankly, it makes clients feel undervalued after investing in your work. I hope you will reconsider how you treat existing customers and find a way to balance your support model with genuine care for your long-term users.
Dear sir, every client is very important for us and we are providing dedicated support, though free support is limited to 6 months. But your last comment was very disrespectful and you need to understand from our point of view also. You just reopened an existing ticket a few hours ago, and you commented here immediately after reopening it. The assigned person also has a queue for his task but you are not understanding that and telling negative things. Here two things need to note first, your support has expired 1.5 years ago but we are still supporting you. Second, you can’t expect an immediate reply just after opening the ticket which is not possible as the assigned person also has existing tickets in the queue. So kindly cooperate. Thank you.
Kindly please check my ticket 37265
Don’t worry sir our team will get back to you ASAP.
No response still
Very pathetic support system from sixamtech. Should improve the support system.
If there is a rating system for your support system then definitely i will rate 0.5 star., because very slow reply very slow response.
Sir first of all, the support is not live chatting, it is a ticket-based system, so there are a few steps, you just open the ticket today few hours ago. Secondly, you purchased the system 2 years 20 days ago. Did you renew the support period? How are you supporting us financially? Thanks for your understanding.
Hello , having issues (bugs ) when building apk for the new release for the restaurant app and user app . Kindly help with support ticket : 50163
Sir, Our team will reply you soon
We have multiple franchise locations with the same menu, and I’d like to duplicate the menu across all restaurants. Could you please share the steps to set this up?
Sir, Currently, the menu duplication is not available in the StackFood script. If you need to have the feature accordingly, then you need to customize your script. Thank you.
Ok. Thanks. I would also like to delete the restaurants that are not active anymore. Kindly help me out with the steps for the same.
Kindly open a ticket here sir – https://support.6amtech.com/ Thank you.
Issue Report: Priority Setup Not Working Properly on Huge Data
Summary: The system has a priority setup where the logic should show nearest food items first. However, when the dataset is large, the filtering and sorting do not work correctly. Users often see distant foods instead of nearby ones when browsing by categories, cuisines, search bar, or popular foods nearby.
Steps to Reproduce:
Open the app.
Click on any category, cuisine, or search for a food item.
Observe the results.
Expected Result:
Foods should be displayed in proper priority order.
The nearest foods should always appear first, even when the dataset is large.
Actual Result:
On large datasets, the nearest-first logic is not applied properly.
Distant foods are shown on top instead of nearest ones.
Impact:
Users get irrelevant/distant results, leading to poor user experience.
Many users have already reported this issue.
Possible Cause:
Filtering/sorting logic not optimized for huge datasets.
Missing or inefficient query for nearest-first priority in database/app logic.
Action Required:
Ensure the priority logic (nearest food first) works for large datasets.
Optimize database queries (e.g., use geospatial indexing or proper ORDER BY distance in SQL).
Apply the same logic consistently across:
Categories
Cuisines
Search results
Popular foods nearby
Priority: High (affects core user experience across the app).
Thanks for your feedback and concern sir, we will investigate ASAP. Stay following and supporting us.
Thank you for your response and for continuously improving the app with new features and enhancements. I truly appreciate the progress.
However, I would like to remind you that I raised this same concern about priority and nearest-first logic almost 3 months ago. At that time, I was informed that it might not work properly on huge datasets. Since then, we have received two updates, but this specific issue has not been addressed.
I completely agree that overall improvements and new features are valuable, but I believe fixing existing features to work as expected on a large data scale is even more critical. Without resolving this issue, the user experience is severely impacted, especially when searching, filtering categories/cuisines/best reviewed food, or viewing popular foods nearby.
From my perspective, this seems related to database indexing or optimization, which could potentially fix the issue. If possible, I request you to prioritize this in your upcoming updates. Even if it requires opening a dedicated support ticket, I kindly request you to do so.
This is my heartfelt request because I strongly believe resolving this will greatly benefit all StackFood users and ensure a smooth, reliable experience.
Thank you for your understanding and continued support.
My Ticekt ID: 46519
Hello Sixamtech,
After the update to 8.4, there is no popup and sound for New order on admin dashboard as well as for the customers order notifications. Moreover, the order count goes wrong and I don’t why its showing one pending order and there is no pending order.
Also, upon checking out the food, we cant add addons and tracking delivery man screen is still loading like upon trying to add addons.
No sound or popup for new orders on admin dashboard and no beeps for customers order notifications.
Sir, As you are facing a technical issue, kindly create a support ticket and share your concern in detail. Our technical team will assist you. https://support.6amtech.com/ Thank you
Thank you, My ticket number is #50092
We are still facing major problems with notification sounds in the restaurant app and Delivery man app:
Background notification sound is still not fixed in this update.
Foreground notification sound is also not working properly.
Our restaurant partners are repeatedly raising complaints about this, as they are missing new order alerts. This issue is directly hurting our business, and we had already assured them that it would be fixed in the latest update. Immediate resolution is required.
Additionally, there is no login button for the restaurant panel.
We have been manually editing the code to add this, but every time a new update comes, we need to re-edit it.
This is one of the most essential features — having a restaurant panel but no login button does not make sense.
Requested Fixes:
Immediate resolution of background and foreground notification sound issues.
Permanent addition of a restaurant panel login button in the codebase. I already created the support ticked regarding these problem earlier, but not solved in this update too
Sir can you please open a ticket here – https://support.6amtech.com/ so that our technical team can track and assist you. Thanks for your cooperation.
Hi Team,
We recieved this email from google
Your app is affected by Google Play's 16 KB page size requirements
We may have accidentally sent you an email with an incorrect deadline. The correct deadline is Nov 1, 2025.
You can automatically extend this deadline to May 31, 2026 in Play Console. Please see below for the corrected message.
To ensure your app works correctly on the latest versions of Android, Google Play requires all apps targeting Android 15+ to support 16 KB memory page sizes.
From Nov 1, 2025, if your app updates do not support 16 KB memory page sizes, you won't be able to release these updates.
Also we have purchsed your deliveryman app but when we login to deliveryman app then we can not find Online/Offline toggle switch
Sir we already fixed this in our last release kindly release the update version. And for your issue kindly open a ticket here https://support.6amtech.com/ Thank you.
