1485 comments found.
Do you plan to offer an Abandoned Cart Add-on?
Hi,
We don’t have plans for this add-on add this time. We will consider it in the future when our dev team has more time.
Hi, we have lost all our shop licenses and can’t activate them.
Can you please tell me what is going on?
Hi,
I have just reset your license, please try to activate it again. Next time, please wait about 15 minutes and refresh page, if it happens again.
We’re currently experiencing a large DDoS attack on our servers, which is causing service disruptions. Our team is actively working to mitigate the issue and protect our systems. There is no issue with your license. Our server is currently experiencing a DDoS attack, which temporarily prevents us from verifying licenses.
It should be fine now.
Please try again one more time. Then it should work.
Thanks that worked the second time you reset it, I have another shop I will move to that shop to send you the message.
Hi,
It’s just a cache issue. After clearing cache from Platform administration -> Cache management, it’s fine now. Please check again.
I want to bring to your attention several issues we are currently experiencing with our website while using the CDN. These issues are affecting caching, performance, and some front-end functionality and should be reviewed and addressed. Currently, the CDN is not caching most content, with a cache hit ratio of only around 12%, origin offload at about 6%, and overall cache coverage of roughly 15%. This means that the majority of requests, including HTML pages, assets, and API responses, are still being served directly from the origin server, which limits the benefits of the CDN in terms of performance and reducing server load.
In addition, several scripts are generating errors or warnings in the browser console that may impact functionality. For example, h1-check.js produces the error TypeError: can’t access property “then”, a.default.detectStore(...) is undefined, which appears to affect store detection or other interactive front-end features. Similarly, lockdown-install.js shows warnings such as SES Removing unpermitted intrinsics… Removing intrinsics. MapPrototype .getOrInsert and Removing intrinsics. WeakMapPrototype .getOrInsert, indicating that some scripts are modifying core JavaScript objects. While these warnings are mostly safe, they could interfere with caching or other scripts.
There are also font and icon issues that need attention. Several downloadable fonts, including Linearicons and FontAwesome, are generating warnings like Glyph bbox was incorrect, which can result in icons not rendering correctly. The affected sources include .com/themes/martfury/fonts/Linearicons/Linearicons.ttf and .com/themes/martfury/plugins/font-awesome/fonts/fontawesome-webfont.woff2?v=4.6.3. In addition, some assets are returning 404 errors, such as bootstrap.min.css.map, with a total of roughly 95 errors observed. These missing assets reduce CDN effectiveness and slow page load.
The site is also generating a high number of 301 redirects around 92 observed in one hour which may be caused by HTTP → HTTPS or www → non-www redirections, or by scripts enforcing canonical URLs. These unnecessary redirects increase load and delay page delivery. Furthermore, there are source map errors for CSS and JS files, which prevent proper debugging but do not break the site. Some scripts and font files may also conflict with caching, preventing the CDN from functioning as intended.
Overall, I suggest reviewing and fixing the scripts causing errors (h1-check.js and lockdown-install.js), ensuring fonts and icons are correctly loaded, fixing missing assets and broken paths, reviewing caching headers and scripts that prevent CDN caching, and addressing unnecessary redirect chains.
Hi,
For assets and images URL, if you use CDN, please try to config URL again in .env config file.
ASSET_URL=https://your-cdn-url RV_MEDIA_DEFAULT_UPLOAD_URL=https://your-cdn-url
We don’t have files h1-check.js and lockdown-install.js in our script.
I guess that it’s from your browser extensions.
The CDN (Fastly) is in front of my website, but it can’t cache our HTML pages because the origin responds with Cache-Control: no-cache, private and multiple Set-Cookie headers even for anonymous GET /. Fastly’s default behavior is to bypass cache for private responses that set cookies, so every request becomes a MISS and hits origin.
Please:
For anonymous GETs to cacheable pages (home, categories, products), don’t start a session / don’t set cookies, and send cacheable headers like: Cache-Control: public, max-age=60, s-maxage=60 and Surrogate-Control: max-age=300.
Keep cart/checkout/account/admin as no-store and non-cacheable.
Hi,
We can’t force that cache control in our script, it will be applied for all of our customers, not only you. Most of our customers don’t use CDN.
Our dev team will check and improve it in future versions.
Hi,
That would be so nice if your team could look into this. Running a large website definitely requires having a CDN, so this script must work fine to maximize the benefits of a CDN.
Hi,
We will find a solution for this.
I noticed some CSS issues and a bug. I recorded a video which can be viewed here:
https://limewire.com/d/u3QIl#VJ59hHNK9PPlease fix these issues. Also, on the homepage, please give us the option to select which subcategories and how many we would like to have displayed.
Can you guys consider adding a wallet option to the theme? Users would be able to recharge it through cash or card using the available payment gateways already functioning on the site.
Hi,
We will check and fix that UI issues in the next version, please wait.
We don’t have plan for a wallet module for now, we need to focus on performance improvements at this time. We will consider doing it when we have more time in the future.
Thanks for the reply.
Another bug is that when there are variants and each variant has a different price, the price does not get updated dynamically based on selection of variant in the header. See this video: https://limewire.com/d/uYdrX#Ceydfkz5K1
Also in the checkout page, you cannot remove an item from the cart at that stage. You cannot select 0 to have it removed. You need to go to the home page and from /cart remove an item rather than being also able to remove it from /checkout
Hi,
We will fix that display price on header in the next version.
As our logic, we don’t want to add an option to remove products from the cart at the checkout page, we want customer to focus on the checkout process, if you change their mind and want to remove some products, they need to back to the cart to adjust their cart.
It’s the same logic as many big ecommerce sites.
Okay, thank you for the reply.
As a suggestion, could you add a user-controlled zoom or scaling option to the site? For instance, the interface is fixed at 100% right now, but it would be great if the user could manually select other scale values such as 90% or 80%.
Hi,
For buy now and add to cart button in Arabic, the text is too long, so it doesn’t have enough space to display it on the same line, that why it goes to the next line.
If you want to keep it on the same line, please go to Settings → Theme translations and reduce width Arabic translations for buy now and add to cart button, change to another shorter word.
We don’t have a plan to add zoom in/zoom out control buttons on the website for now, please try to write a new plugin for this or add it in Appearance → Custom HTML and Custom CSS if you have coding skills.
I like your e-commerce script and want to buy it — but I need an integrated SaaS Warehouse Management System (WMS) so sellers can store and manage inventory in third-party warehouses (similar to Amazon FBA). Do you already offer a WMS plugin/module or plan to develop one soon? If yes, please share features, pricing, and timeline. If not, would you notify me when it becomes available? I’m ready to purchase once this module is included.
Hi,
We don’t have plan for this module at this time.
Our dev team will check it when we have more time in the future.
How is this different from Shofy – eCommerce & Multivendor Marketplace Laravel Platform in terms of features and tech stack, so high diff in price
Hi,
MartFury and Shofy have the same features. They are just different in front theme UI. All features are almost the same.
Shofy has 2 more functions, that is top announcement and fake sale notification at the bottom.
And it has 5 included themes.
MartFury design is expensive, so we have to sell it at a higher price. If you don’t care much about UI, you should buy Shofy instead of MartFury.
nvm
Hi,
I can’t see this issue on our demo site https://hasa.botble.com/admin/payments/transactions
Maybe your site is not updated correctly.
Please go to System Updater and click on “Re-install the latest version” button, then check again.
If it still doesn’t work, please check error log in /storage/logs to know what wrong.
ok, thanks.
Hi,
How can i add TikTok Pixel
Hi,
Try to add that tracking code into Appearance → Custom JS.
but what about events add to cart purchase….
Hi,
I don’t have experience with TikTok Pixel, our dev team will check and support it in future versions. Please wait.
ok thank you
Hi! I’d like to know if MartFury’s multivendor eCommerce solution includes a feature that allows vendors to choose a subscription plan during registration. I also couldn’t find any settings or configuration options for vendor plans in the admin dashboard. If this functionality exists, could you please send me the link or documentation about it? Thanks a lot!
Hi,
Vendor can post their products for free on your website, we don’t have subscription features in this script.
Site owner will get commission on each sale by vendor, it can be configured in Settings Marketplace.
They can also charge withdrawal fee too.
Hello Botble Support Team,
I’ve recently purchased your product and encountered an issue related to search functionality on my site.
When visiting the following routes directly:
/products /blog /stores
the search query does not seem to work properly.
However, if I access the URL with an explicit query string, for example:
/stores?q=
then the search works correctly.
It looks like the search component or route binding is not being triggered when the query parameter is missing. Could you please help me identify what might be causing this and how to fix it?
Thank you for your support.
Hi,
We have replied your ticket, please check.
in this script, you have any option to send these order details to WhatsApp ( https://drive.google.com/file/d/17ZqXgy-NYuoMzY2Vl4yPmBzRBUBcTMq3/view?usp=sharing )
Hi,
You can try this plugin https://marketplace.botble.com/products/archielite/ecommerce-notification
Dear Author, can you explain how we can get blue verified on the store? I tried to get store verified, vendor verified but still not see “Blue Verified” at the front page.
Hi,
You need to verify a store from the admin panel:
https://prnt.sc/ohLjDYoyaGjm https://prnt.sc/OINoca8izdr1 https://prnt.sc/-QPx13PFR7ulThen it will be shown.
Maybe you have customized our theme in platform/themes/martfury, or you haven’t updated our theme, so it doesn’t work for you.
Thank you author, I found it and activated now. 
Hello! Is it possible to configure the system to receive the product at the pick-up point, with the option to select it? Can you add the CDEK delivery service https://github.com/AntistressStore/cdek-sdk-v2?ysclid=mghhcv2ptg521501101
Hi,
We don’t have this feature in our script for now.
We will check it when we have more time in the future.
349 USD is 30,963.708 Indian Rupee so very costly for me but I can pay this in 4 installments, per month, spreading it to 4 – 5 months. let me know if this works for you. Thanks
Hi,
No, Envato doesn’t have this payment option.
If the MartFury price is too high for you, you can check our another script https://codecanyon.net/item/farmart-single-or-multivendor-laravel-ecommerce-system/37567853
Farmart has the same features as MartFury, just different in front theme UI, but the price is cheaper.
I wanted this script only, but it’s OK I will get back to you later
Is there any chance to have the ability the vendor will have the option to auto sync with xml or even with api? instead of manual product uploads?
Hi,
Sorry, we don’t have this feature in our script, we just have option to bulk import products from CSV/Excel file.
Which XML service for auto sync products you want to use?
Dear Author
I got php error when click on the ads link.
it show i’m using 8.1 but actually I use version 8.4 of php.
Hi,
Please create a ticket on support center https://botble.ticksy.com and give us some error screenshots, error logs in /storage/logs or give us access to your hosting, our dev team will check it for you.
Hello team,
In addition to the SEO aspects discussed previously, I would like to kindly ask you to review the following points with your internal team and, if possible, provide suggestions for improvements – including design. Please note that the theme in use was not a cheap purchase, and in order to achieve a stronger visual impact and better conversion rates, I believe certain optimizations are necessary.
Concrete example: The category menu (Shop by Department) is not visually appealing and does not adapt properly. Specifically, when there are multiple subcategories, the menu does not extend across the full width of the site. For a complex online store such as the one I am developing, it is essential that the menu is clear, well-structured, and visible across the entire page width. – In the attached image: https://prnt.sc/MuLefSnJIRrA I have marked in red the full width of the site and in blue the area where the menu should extend. – I have also added a comparison with another website: https://prnt.sc/s1ln53NwKdK where this functionality is correctly implemented. – In the screenshot from my website: https://prnt.sc/tyNLY1LMnoEK you can see that with only 3 subcategories, the menu remains narrow and unappealing – and more will be added in the future.
Another important aspect is that any changes made directly in the current theme are lost after each update, which is not a sustainable approach in the long term. Furthermore, since we are now working on integrating the recently acquired mobile application, stability and compatibility of the code are even more important.
I kindly ask you to review these aspects and come back with your recommendations and proposed solutions.
Thank you in advance for your support.
Hi,
Our dev team will check and improve this category menu in future versions.
Thanks for your feedback!
Please add a feature that allows vendors to mark individual products with a ‘free shipping’ option if they wish to offer free shipping for that specific product. If the vendor does not select this option, standard shipping costs should apply to the product at checkout.
Hi,
Currently, we are not allowed vendor to do it. Only admin can manage shipping rules and config for free shipping.
We will consider it in future versions.
Question, can I add products via a third-party API?
Hi,
No, we don’t have this feature in our script.
Hi I had switched my VPS hosting and wanted to update the martfury script but getting error shown in below screenshot.
https://snipboard.io/ZB0u5R.jpg
I have deactivated and reactivated the license on same domain now it is showing license Activated since Sep 24 2025.
Still I am still getting same error, don’t know why I am not allowed to download update files.
Hi,
Please email us contact@botble.com your server credentials, our dev team will check it for you.