1477 comments found.
Documentation for Site Analytics is outdated, I followed and failed to make it work. Can you record a new video show us how to do it?
Hi,
I see that our other customers are still configuring it correctly.
I can’t guess what wrong on your site because you don’t provide issue details.
Can you give me some screenshots about your setup and error messages in your site dashboard after setup? I will check it for you.
custom filter plugin also in site are not like woof filter wordpress ?
Hi,
Our MartFury script is NOT a WordPress WooCommerce theme, it’s a Laravel script.
Hello,
We receive payments via Paytr and the system is working. However, we cannot see the payments on the orders screen or in the payment records section. We are also not receiving emails. There seems to be a problem after the update.
Hi,
Are you using this plugin https://marketplace.botble.com/products/FriendsOfBotble/fob-paytr by our community author for PayTr integration?
Maybe it has breaking changes in PayTr API, or it’s not compatible with our latest version of MartFury, please contact the author of this plugin https://marketplace.botble.com/user/friendsofbotble to request them to check this plugin again.
We cannot update plugins or add new ones. Error: Something went wrong
Could not connect to Marketplace server. Please try again later.
Hi,
I see that it’s still working fine for me https://prnt.sc/sL0ADLoz6ISS
Can you give me some screenshots for checking? Does it load the list of plugins?
Maybe it has issue with our marketplace server at that time, please try again.
Now yes, it works fine.
Everything is fine, but why isn’t there a PayPal Express payment gateway?
Hi,
We don’t have this payment gateway integration for now. We will check and make it when we have more time in the future.
Hi, I’m using MartFury Multivendor/Marketplace v1.41.2.1 and noticed a possible bug: store social links (Facebook/Instagram/WhatsApp, etc.) do not show on the store detail page, even when “Hide store social links?” is unchecked and the vendor social fields are filled correctly. Other hide options (address/phone/email) work as expected; only social links stay hidden. Can you confirm if this is a known issue and if there’s an official fix/patch? Also, would purchasing the Extended License solve this, or would the same issue remain?
Hi,
I see the error with social links. They are not shown in that store info box. Our dev team will fix and release it next week.
Please wait.
Hi Botble team, Thank you for fixing the social links issue—now the social icons show correctly on the store detail page.
One small UI note: on the “All stores” / store listing page, the social icons are present but appear hidden until hover (likely due to color contrast on my theme/background). I had to add a small CSS adjustment so they remain visible without hover.
Thanks again for the quick fix.
Hi,
I see that it is still showing correctly. Can you give me more details?
https://prnt.sc/nBTvc1IwUNzS1. Store detail page (single store) — OK now. This is the page shown in your screenshot: https://prnt.sc/nBTvc1IwUNzS Here, after your fix, the social icons are displaying correctly. Thank you. 2. All stores / store listing page — still not OK. This is the page where the issue remains: Your demo: https://martfury.botble.com/stores My site: https://zaakgo.com/stores. On this page, the social icons are present but are not clearly visible by default. On my site, I am currently using custom CSS to force the social icons to be visible on the store listing page. Without this CSS, the icons only appear on hover.
Hi,
I see.
We have just fixed this issue. It will be released soon.
Please wait.
https://prnt.sc/8JoMu2KeDkvJPlease add dser it connect with every platform for dropshipping admin and vendor can dropship – https://www.dsers.com/
Hi,
Sorry, we don’t have plan for it at this time. We will consider it when our dev has more time in the future.
Hi,
You need to config shipping fee in Settings → Ecommerce → Shipping. We don’t have option to add a shipping fee when creating product.
Hi, And is there a possibility? for the seller to select and add the shipping price and make it visible on the product card integration with the entire martfury?
would a plugin help?
this is a key issue in European countries Thanks
This is similar to AliExpress, but in Europe there are different rules.
Hi,
No, we don’t have this feature in our script. If you want to use our script and need that feature, please customize it as you need.
Please don’t buy it if you can’t customize our script.
In the vendor’s dashboard, clicking on a shipment’s ‘Order ID’ URL leads to a 404 error. The link directs to .com/vendor/orders/edit/135 but the page cannot be found
Hi,
Our dev team will check and fix it in the next version. Please wait.
We cannot move variants on a product page up or down. There is no option.
Hi,
You need to change sort order of your product attribute in Admin → Ecommerce → Product attributes to sort that variant options.
https://prnt.sc/26y1t9ORAHUtThe script is really good, however when I used it, it gave an error when downloading the file and purchasing it from the cloud (Cannot download files) Amazon S3 and Bunny.
Hi,
I can’t see this issue on our demo site.
Have you purchased our script yet?
If yes, please create a ticket on our support center and give us access to your site admin to check this, our dev team will check and fix it for you.
My access was suspended because I requested a refund for another script, so I lost that access. However, the error is occurring when downloading the file from the cloud; it’s a “Cannot download files” error. It only works when it’s hosted on an external link. I hope this helps.
Hi,
Our dev team will check and fix it in the next version.
Thanks for your feedback!
hi when I open /sitemap.xml, it does not show my website pages or product URLs. Instead, it displays hundreds of automatically generated sitemap files None of these sitemap files contain my actual product or page URLs. Because of this, Google is unable to properly crawl or index my website.
Could you please check and guide me on how to fix the sitemap generation so that it correctly outputs:
HomepageProduct URLsCategory URLsCMS pagesThis is very important for my SEO and Google Merchant Center.
Thank you in advance for your support. I will appreciate your quick assistance.
Best regards
Hi,
I guess that you have uploaded another sitemap file to your site.
Try to check and delete file public/sitemap.xml, then it should use our sitemap which generated automatically from code.
nope i didn’t create or find another file in public/sitemap.xml
Hi,
You should check it if it in the root folder.
Or maybe you have custom code in routes/web.php to override our code.
I can’t guess it, you should find it in your site source code.
routes/web.php file is empty this error reflects after i update latest Version 1.41.2.1
Hi,
You should check this with your developer, who has modified this.
We don’t control your site source code, can’t make sure if it is modified or not.
If you don’t modify our script, it should be like this: https://martfury.botble.com/sitemap.xml
Check if you have any extra plugin which related to this sitemap.
Or have you installed this plugin https://marketplace.botble.com/products/botble/botble-sitemap by our community author? If yes, you need to delete it in Plugins → Installed plugins.
yes i recently installed this plugin https://marketplace.botble.com/products/botble/botble-sitemap
You need to delete it in Plugins → Installed plugins.
hi deleted also clear Cache Management still same error also i didnt modified the code this happen after i install automatically upgrade.
any solutions regarding to fix this sitemap issue
Hi,
It seems you have removed that plugin completely, I see that it’s still the same.
Try to delete folder platform/plugins/sitemap on your site.
there is no sitemap folder inside platform/plugins/sitemap
Hi,
I can’t guess what wrong with your site. Please show me some screenshots: folder platform/plugins, folder public, list of files in the root folder….
It will be helpful. I don’t modify your site, so I can’t guess it.
Give me much info as possible to save both our time.
hi kindly check email i have shared
Hi,
Email us your hosting info, our dev team will check it for you.
I am very frustrated by the number of issues that emerge with each update rather than being resolved. If your team is unable to commit to professional, quality releases, please let us know so we can discontinue receiving updates that create more problems than they solve.
I am tired of repeatedly reporting the issues you must notice and test.
Current new problems:
1. When a vendor adds products with variants through their dashboard, customers receive an error message stating “Product is not published yet” when attempting to add to card or buy now, even though the product is published and approved already. However, if the product and variants are added via admin dashboard then everything works fine.
2. When accessing the vendor dashboard in a language other than the site’s default language, the edit, delete, and language translation options are not visible. The only workaround is to use Firefox, access the site through the default language, and perform a hard refresh (Ctrl + Shift + R) to see these options in the vendor account dashboard.
3. The product addition page (.com/vendor/products/create or com/vendor/products/edit) fails to save translations sometimes and instead displays an error message, then automatically signs out the user.
I respectfully request that your team either release bug-free updates or halt releases that introduce these critical issues.
Hi,
We have just released MartFury again to prevent those issues.
Please try to go to System Updater and click on “Re-install the latest version” button, then check again.
For issue 1, you will need to go to products in vendor dashboard and save it again to update variations status, then it should work.
While my script was updated to the latest, just reinstalled the most recent update now again. Did your recommendation and NOTHING! Same old issues exist. It does not work.
Hi,
We have just released it again 10 minutes ago. Have you done this, “Please try to go to System Updater and click on “Re-install the latest version” button, then check again.” yet?
Please try it first. We will release an official release once those issues are confirmed as fixed.
update: now it works. the product variant issue, accessing edit and view options still not happening in some browsers. and even the link to it does not work like: .com/vendor/products/edit/420
THE ISSUE IS: If you don’t tick ‘price includes tax’ then it becomes unselectable… If you then tick that, then it works…
I feel bad because I have to debug it for you…
Hi,
I still can’t understand your issue. I have tested it many times on our demo site martfury.botble.com, it’s still working fine for me.
Please give me more details, some screenshots will helpful.
Do you plan to offer an Abandoned Cart Add-on?
Hi,
We don’t have plans for this add-on add this time. We will consider it in the future when our dev team has more time.
Hi, we have lost all our shop licenses and can’t activate them.
Can you please tell me what is going on?
Hi,
I have just reset your license, please try to activate it again. Next time, please wait about 15 minutes and refresh page, if it happens again.
We’re currently experiencing a large DDoS attack on our servers, which is causing service disruptions. Our team is actively working to mitigate the issue and protect our systems. There is no issue with your license. Our server is currently experiencing a DDoS attack, which temporarily prevents us from verifying licenses.
It should be fine now.
Please try again one more time. Then it should work.
Thanks that worked the second time you reset it, I have another shop I will move to that shop to send you the message.
Hi,
It’s just a cache issue. After clearing cache from Platform administration -> Cache management, it’s fine now. Please check again.
I want to bring to your attention several issues we are currently experiencing with our website while using the CDN. These issues are affecting caching, performance, and some front-end functionality and should be reviewed and addressed. Currently, the CDN is not caching most content, with a cache hit ratio of only around 12%, origin offload at about 6%, and overall cache coverage of roughly 15%. This means that the majority of requests, including HTML pages, assets, and API responses, are still being served directly from the origin server, which limits the benefits of the CDN in terms of performance and reducing server load.
In addition, several scripts are generating errors or warnings in the browser console that may impact functionality. For example, h1-check.js produces the error TypeError: can’t access property “then”, a.default.detectStore(...) is undefined, which appears to affect store detection or other interactive front-end features. Similarly, lockdown-install.js shows warnings such as SES Removing unpermitted intrinsics… Removing intrinsics. MapPrototype .getOrInsert and Removing intrinsics. WeakMapPrototype .getOrInsert, indicating that some scripts are modifying core JavaScript objects. While these warnings are mostly safe, they could interfere with caching or other scripts.
There are also font and icon issues that need attention. Several downloadable fonts, including Linearicons and FontAwesome, are generating warnings like Glyph bbox was incorrect, which can result in icons not rendering correctly. The affected sources include .com/themes/martfury/fonts/Linearicons/Linearicons.ttf and .com/themes/martfury/plugins/font-awesome/fonts/fontawesome-webfont.woff2?v=4.6.3. In addition, some assets are returning 404 errors, such as bootstrap.min.css.map, with a total of roughly 95 errors observed. These missing assets reduce CDN effectiveness and slow page load.
The site is also generating a high number of 301 redirects around 92 observed in one hour which may be caused by HTTP → HTTPS or www → non-www redirections, or by scripts enforcing canonical URLs. These unnecessary redirects increase load and delay page delivery. Furthermore, there are source map errors for CSS and JS files, which prevent proper debugging but do not break the site. Some scripts and font files may also conflict with caching, preventing the CDN from functioning as intended.
Overall, I suggest reviewing and fixing the scripts causing errors (h1-check.js and lockdown-install.js), ensuring fonts and icons are correctly loaded, fixing missing assets and broken paths, reviewing caching headers and scripts that prevent CDN caching, and addressing unnecessary redirect chains.
Hi,
For assets and images URL, if you use CDN, please try to config URL again in .env config file.
ASSET_URL=https://your-cdn-url RV_MEDIA_DEFAULT_UPLOAD_URL=https://your-cdn-url
We don’t have files h1-check.js and lockdown-install.js in our script.
I guess that it’s from your browser extensions.
The CDN (Fastly) is in front of my website, but it can’t cache our HTML pages because the origin responds with Cache-Control: no-cache, private and multiple Set-Cookie headers even for anonymous GET /. Fastly’s default behavior is to bypass cache for private responses that set cookies, so every request becomes a MISS and hits origin.
Please:
For anonymous GETs to cacheable pages (home, categories, products), don’t start a session / don’t set cookies, and send cacheable headers like: Cache-Control: public, max-age=60, s-maxage=60 and Surrogate-Control: max-age=300.
Keep cart/checkout/account/admin as no-store and non-cacheable.
Hi,
We can’t force that cache control in our script, it will be applied for all of our customers, not only you. Most of our customers don’t use CDN.
Our dev team will check and improve it in future versions.
Hi,
That would be so nice if your team could look into this. Running a large website definitely requires having a CDN, so this script must work fine to maximize the benefits of a CDN.
Hi,
We will find a solution for this.
I noticed some CSS issues and a bug. I recorded a video which can be viewed here:
https://limewire.com/d/u3QIl#VJ59hHNK9PPlease fix these issues. Also, on the homepage, please give us the option to select which subcategories and how many we would like to have displayed.
Can you guys consider adding a wallet option to the theme? Users would be able to recharge it through cash or card using the available payment gateways already functioning on the site.
Hi,
We will check and fix that UI issues in the next version, please wait.
We don’t have plan for a wallet module for now, we need to focus on performance improvements at this time. We will consider doing it when we have more time in the future.
Thanks for the reply.
Another bug is that when there are variants and each variant has a different price, the price does not get updated dynamically based on selection of variant in the header. See this video: https://limewire.com/d/uYdrX#Ceydfkz5K1
Also in the checkout page, you cannot remove an item from the cart at that stage. You cannot select 0 to have it removed. You need to go to the home page and from /cart remove an item rather than being also able to remove it from /checkout
Hi,
We will fix that display price on header in the next version.
As our logic, we don’t want to add an option to remove products from the cart at the checkout page, we want customer to focus on the checkout process, if you change their mind and want to remove some products, they need to back to the cart to adjust their cart.
It’s the same logic as many big ecommerce sites.
Okay, thank you for the reply.
As a suggestion, could you add a user-controlled zoom or scaling option to the site? For instance, the interface is fixed at 100% right now, but it would be great if the user could manually select other scale values such as 90% or 80%.
Hi,
For buy now and add to cart button in Arabic, the text is too long, so it doesn’t have enough space to display it on the same line, that why it goes to the next line.
If you want to keep it on the same line, please go to Settings → Theme translations and reduce width Arabic translations for buy now and add to cart button, change to another shorter word.
We don’t have a plan to add zoom in/zoom out control buttons on the website for now, please try to write a new plugin for this or add it in Appearance → Custom HTML and Custom CSS if you have coding skills.
I like your e-commerce script and want to buy it — but I need an integrated SaaS Warehouse Management System (WMS) so sellers can store and manage inventory in third-party warehouses (similar to Amazon FBA). Do you already offer a WMS plugin/module or plan to develop one soon? If yes, please share features, pricing, and timeline. If not, would you notify me when it becomes available? I’m ready to purchase once this module is included.
Hi,
We don’t have plan for this module at this time.
Our dev team will check it when we have more time in the future.
How is this different from Shofy – eCommerce & Multivendor Marketplace Laravel Platform in terms of features and tech stack, so high diff in price
Hi,
MartFury and Shofy have the same features. They are just different in front theme UI. All features are almost the same.
Shofy has 2 more functions, that is top announcement and fake sale notification at the bottom.
And it has 5 included themes.
MartFury design is expensive, so we have to sell it at a higher price. If you don’t care much about UI, you should buy Shofy instead of MartFury.
nvm
Hi,
I can’t see this issue on our demo site https://hasa.botble.com/admin/payments/transactions
Maybe your site is not updated correctly.
Please go to System Updater and click on “Re-install the latest version” button, then check again.
If it still doesn’t work, please check error log in /storage/logs to know what wrong.
ok, thanks.
Hi,
How can i add TikTok Pixel
Hi,
Try to add that tracking code into Appearance → Custom JS.
but what about events add to cart purchase….
Hi,
I don’t have experience with TikTok Pixel, our dev team will check and support it in future versions. Please wait.
ok thank you
