3931 comments found.
Can you please assist me regarding how i can lock section in my course? I want the student to be finish lec01 and it quiz , before moving forward to lect02 ? PLEASE, Check Ticket #23545
Regarding the issue and also this comment might be useful for others, i figured it out that I have to enable Drip Content from the settings.
Thanks, Wish that you follow up with your updates on the next month 
Thanks in advance.
Thank you for informing us. You can contact our support team in CRM for probable assistance. Regards.
Kindly do not ignore and reply my comment as well:
- Video Not Secured:# Uploaded video on Own server/Youtube/Google Drive is NOT secured. I should pay $450 + for Video Security Bunny.net charges $100 approx as per storage space. (Total Rs.50,000) as i checked in your Admin login.
- Not Secured PDF:# pdf uploaded to course OR eBook are Not Secure on your platform i have checked it on your demo even if i marked it only Viewable then too it is downlodable from front end after login. So how to secure course pdf & eBook pdf ?
- Many Bugs:# After login your Admin i checked and I can see on your demo website backend coupon code showing on store front end, why? it suppose not to show as there is not even given copon show on front of website during creating coupon code however showing why?
It is your opinion that videos are not secure with options like YouTube. We disabled YT sharing in the latest update.
By the way, there are many options for video uploading, and you can use them according to your use case.
About Bunny, it is a choice. You can use another option.
By the way, the download prevention requires options like FFMPEG on your server, which costs more than Bunny.
About PDF, it is not possible to encrypt files.
It is not a bug. It is an option that helps the admin display coupons on the front for purchase encouragement. It could be disabled from the admin panel.
Ok So as of now.
- Own server hosting/Google Drive upload are NOt secured but Youtube uploading then creating course is secured due to not sharable youtube privately listed video, right?
- This means Course pdf and eBook pdf are NOt Secured at all as of now on your LMS, right?
- From Admin panel it stop displaying all store copon. I want to show some copon during festival offer but do not want to display all coupon. In the coupon section even there is not given show coupon in front of website check box or somthing like this during coupon creation however All store coupon are showing even if i want some store coupon private BUT Let’s see i want to show 1 copon in front of website like the way you are saying during festival then that only one coupon should display but rest all should be private, so how it can be done.
Please reply….
Hello,
- We disabled the YouTube sharing option in the latest update.
You can decide according to your use case.
- We clearly explained in the previous message that PDF encryption is not available.
- This option could be enabled for specific coupons. It is not an overall option.
Regards.
Hello, Thank you for your reply
Would you please tell us with step where this option could be enabled for specific coupons. if tt is not an overall option so that i can see in your admin panel demo?
Hello, you can contact our team after purchase. We will help you. Regards.
It is ok but i want to see in admin panel and check in your demo just to make sure.
We confirm that this option is available to disable front display for specific coupons.
Ok, I understand but I can’t see option to display only one coupon during festival time period & Do not show all store coupon in front website. Admin demo: https://prnt.sc/pD3KgrezqMWy
Coupon demo: https://prnt.sc/mR9ICjqhCijy
When selecting Product Type: Vertual & Source: All then showing all 3 added coupon of list https://prnt.sc/9h6VE3GGoOg_ tather than this i am looking for option for which reason coupon is showing in front. It seems clear there is no option to check mark, ot tick mark to display copon in front of site.
Thanks
Sorry, these cases are a part of support workflow.
Ok, I like the features but there enable or Disable a single coupon from front side is not given, right?
You can enable or disable a coupon from the front side.
To this day they still haven’t solved the problem with my access to the CRM, I can’t activate the platform with the purchase code, I sent an email yesterday and to this day there is no response. Please set up my access to the CRM to activate my products.
My email: alforlegendario@gmail.com
Hi, it is expected to wait for the support regular response time. By the way, your problem resolved. Regards.
In the Events Calendar panel, the days are displayed in the wrong order (mixed up). This issue occurs across all browsers and can also be seen on the demo instance (https://lms.rocket-soft.org/panel ), so it’s clearly not specific to my installation.
Hello, thank you for your report. Our team will review this case. Regards.
Ticket #23516 – Please respond to my ticket. Support is unresponsive, and without attending to it, the ticket cannot be closed
Hello, Unfortunately, you replied to a closed ticket, and we didn’t get informed of your message. For your information, all tickets will be closed in 72 hours after the last response. If there is a problem, it doesn’t mean that it will be closed for our team.
Regars.
It seems pdf uploaded to course OR eBook pdf are Not Secure on your platform i have checked it on your demo even if i marked it only View then too it is downlodable from front end after login. So how to secure course pdf OR eBook pdf ?
After login your Admin i checked and I can see on your demo website backend coupon code showing on store front end, why? it suppose not to show as there is not even given copon show on front of website during creating coupon code however showing why?
It is your opinion that videos are not secure with options like YouTube. We disabled YT sharing in the latest update.
By the way, there are many options for video uploading, and you can use them according to your use case.
About Bunny, it is a choice. You can use another option.
By the way, the download prevention requires options like FFMPEG on your server, which costs more than Bunny.
About PDF, it is not possible to encrypt files.
It is not a bug. It is an option that helps the admin display coupons on the front for purchase encouragement. It could be disabled from the admin panel.
Hello, - Do I have to purchase the extended license for charging students? - If I purchase the extended license in the web app, should I buy the extended in mobile app? (or the mobile app can work but the purchases of the students will take place in web app) How it works?
Hello,
It depends on your use case.
Scenario 1: You would like to use the item to help manage your site where you sell your own courses. A regular license is sufficient.
Scenario 2: You would like to use the item to help manage your site and invite others to sell their courses in exchange for a fee or shared revenue. An extended license is required.
If you purchase an extended license for Rocket LMS, your mobile app license should also be extended.
Regards.
Great, thank you very much. It is absolutely clear. Best regards,
You’re welcome.
Hello, May I ask you does Rocket LMS use Vue.js or any JavaScript framework for the front end? Thanks
Hello,
We developed the Rocket LMS frontend using Laravel Blade, jQuery, and JS.
There are no frameworks like Vue or React.
Regards.
I am an individual and want to sell my online courses. Which license is applicable for me ?
Hello,
You can use the regular license.
Regards.
do you have razorpay payment gateway ? or which indian payment gateway you have ?
Yes, Razorpay is available. Regards.
I’m having trouble accessing CRM. I forgot my password, and the system is experiencing some issues during the password recovery process. Can you help me with this? I need to activate my license; my support has expired.
Email sent. I will help your response.
The system don’t sent me the password reset link. Please help me with this situation I want activate my license but I can’t sign in in the CRM Rocket. I sent the picture in your email.
We didn’t receive any emails from you. Please double check the email address.
good
Thank your very much:)
ist possible to use for company for staff training. without landing page and price or anything
Hello, the “Private Mode (Internal Training) is designed for this purpose.
Please consider this option is a part of the plugin bundle.
Regards.
you have a bug in the forum settings: any field (text or image) does not keep the input. They are shown on the frontend but blank in the backend.
Thank you for your report. It will be reviewed by our team.
Subject: Inquiry Regarding bKash Payment Gateway Add-on
Dear Rocketsoft Team,
I hope this message finds you well.
I am interested in purchasing Rocket LMS; however, I noticed that for the Bangladesh region, only the SSLCommerz payment gateway is available. I specifically require a bKash payment gateway add-on for my platform.
If I proceed with the purchase and then submit a support ticket, would your team be able to develop a bKash payment gateway add-on for me? I am willing to cover any additional costs associated with this development.
Kindly let me know if this would be possible.
Thank you for your assistance.
Best regards, Nahiyan
Hello,
We can customize Rocket LMS and add this payment gateway as a service.
You can contact rocketsoftsolutions@gmail.com
Regards.
Live session call reminder emails, or sms or WhatsApp?? There are no notifications for students or teachers at all.
Hello, notifications will be sent by email. Regards.
Instructor/Teacher payout commision based and per class based both option have?
Hello,
The payout system supports both fixed and percentage models.
For example, you can give 20% of sales to instructors, or you can pay $10 for each course enrollment to the instructor.
There are many more options for the commission system that you can check in the “Admin Panel/ Settings/ Financial/ Commissions” menu.
Regards.
I have a question regarding current version 2.0 to 2.0.1 updates—can we not perform updates through the admin panel? Because the update documentation doesn’t mention anything about updating via the admin panel. And if you have provided instructions for updating through the admin panel and I’m just unable to find them, then please guide me on how the update will be done from the admin panel.
what the heck? Upgrade from 1.9.9 to 2.0.0 the Purchase code is not registered, even I have followed your knowledge base instruction on how updating the license
Hello,
Please make sure to submit your purchase code in CRM and define a domain for it.
If you already submitted your purchase code, please edit the purchase code in CRM and define a valid domain for it.
It will work.
If the problem persists, please get in touch with support.
Regards.
I installed 1.9.7, but I can’t find the 1.9.8 or 1.9.9 file to update. Can you help?
Hello,
Please contact our team in CRM.
We will help you.
Regards.
Hello, I purchased two RocketLMS licenses. However, when I try to activate them, I get this error: “Purchase code already taken!”. The problem is that I don’t have any licenses currently in use, so I would like you to remove the previous usages of my two licenses so I can start using them.
Hello,
It is because you are trying to submit a license that you already submitted.
Please contact our support team in CRM; we will help you.
Regards.
