1481 comments found.
Two major issues: one after the recent update and another persistent from the past.
After the latest update, if you switch to another language from the default and continue browsing products, it automatically redirects back to the default language. For example, if I switch to Arabic and click on a product, it shows the product in English.
When it comes to selecting categories for the homepage, main categories do not work if you select them.
It only works with sub-subcategories. Please fix the issue. Also, what does “limit number of categories” mean? If I change it from 3 to 4 or , it does not display 4 or 5 sub-subcategories to switch in homepage.
Hi,
For language issue, please go to System Updater and click on “Re-install the latest version” button, then it should be fixed.
For product categories on the homepage, our dev tam will check it again.
You also previously mentioned that there would be an option to have two side ads on the product page, but it has not happened yet.
Hi,
Sorry, what is it? I can’t remember it.
Maybe you are talking about this https://prnt.sc/IZNDCG5b1ddA
Just add more ads and select display location is Product Sidebar, then it will show more ads here: https://prnt.sc/D4-3YLUHIi9n
Yes, this is what i meant. I will try. Thank you.
after pressing add to favorites, the icon is not yellow, meaning that the product is already in your favorites
the same compare products
Hi,
Need to check it in wishlist page for now.
Hello,
Are there any plans to allow vendors to add their own shipping and payment methods to their marketplace accounts?
Hi,
Sorry, we don’t have plans for this. Only admin has permissions to manage payment and shipping, vendor can’t do this.
Please hire someone to customize our script as you need.
Hi, to all creators I’d like to say; can you guys start adding Nets/DIBS payment gateways? There are many in scandinavia and europe that use the platform. I have bought this but can’t use it because it does not provide Nets.
Hi,
Sorry, we don’t have plans to add more payment gateways at this time.
We don’t have experience with Nets/DIBS payment gateways. Please hire a Laravel developer to integrate that payment gateways as plugins for you.
https://forums.botble.com/d/1-tutorial-integrate-a-new-payment-gatewaythe banner and the featured products on your demo is broken
Hi,
I have checked our demo site, it’s still working fine for me.
https://prnt.sc/1HO_XzHDzRRG https://prnt.sc/-Hum75mx7geBPlease give me more details about this issue, some screenshots will helpful.
Thanks for your feedback!
oh.. i guess internet problem
Thank you.
Hi, I got 500 Server Error during using one-click update from 1.40.8.1 to 1.40.9 and it make the whole website down. So, I have to restore the whole site from the backup. I’ve tried upgrading twice but no luck, both failed. Advise please. Thank you.
Hi,
Please email us contact@botble.com your hosting info, our dev team will check it for you.
Hi, I emailed you already. please help. Thanks.
Hi,
Please give us your hosting info in that email, without hosting credentials, we can’t check your site.
Hi, I resent you already. Thanks.
Hi,
We need to check what wrong on your hosting, please give us ACCESS TO YOUR HOSTING to check and upgrade your site.
We can’t check it if you just give us access to site admin panel. If we click update from System updater, it’s the same as you, your site still broken, and we can’t do anything else.
Hi Botble Team,
Great supports and helps to resolve the problem and make my business back to normal.
Much appreciated and Thank you very much.
Thank you.
It seems all stores in the marketplace use the same currency. Is it possible to use different currency for each store when it’s used as a marketplace?
Hi,
We don’t have option to set currency for each store in our script for now.
As our plan, we will add currency selection after product price, then vendor can enter price based on their currency.
Just noticed that delete option is not working after the new update. When i want to delete multiple vendor/s it does not work and gives this error:
https://postimg.cc/YvrSJfkWalso as vendor when i try to download proof of payment from dashboard it gives error: 403 – Forbidden
Hi,
Have you customized our script?
We can’t reproduce this issue from our side.
I have tested it many times on https://martfury.botble.com/admin/marketplaces/vendors, it’s still working fine for me.
Try to deactivate plugins which not developed by us then try again.
Yes, I need to customize it since the script lacks some features I have been asking for years. bulk delete was working fine before the update but anyways will fix it.
What about downloading proof of payment? Does it work fine with you?
Hi,
Please show me a screenshot for that 403 error. I need to know that it’s blocked by logic in our code or it is blocked by your Nginx/Apache server.
Please watch the video here: https://wormhole.app/pAp7a4#YzjCXObc-jsUrQrUjplS_w
Hi,
I have tested it many times on our demo site, but I can’t see this issue.
It’s still working fine for me.
I think it has conflicts with your change, so it breaks our logic.
We are checking if that order is belonged to current vendor account or not, if that order store ID and vendor store ID are not the same, it will show 403 error.
You can check that logic in platform/plugins/marketplace/src/Http/Controllers/Fronts/OrderController.php line 219
https://prnt.sc/q-bCuq-DhZKSI think you need to debug code to see which data is not correct in your case.
If you can’t find the issue, please create a ticket on our support center https://botble.ticksy.com and give us access to your hosting, our dev team will check it for you.
hello, how to edit a product in the other languages? In the demo, i see an note at the top of the product edit page saying that we are editing in English, but cannot see how to edit the product details in other languages. Can you point me to where this is done. Thanks
Hi,
You can switch language in Languages box to translate product to other languages.
https://prnt.sc/a6j60UpmfZQ9 https://prnt.sc/LtfqIf8vUhV4Hello I want to purchase this script I currently use Shofy theme, but on some notifications in mobile devices aren’t fully shown. https://share.google/WTugiUhyfCu8RQ5ys
Hi,
We will fix it in the next version.
Thanks for your feedback!
Thanks I appreciate your support.
I forgot to mention to please improve/fix also this section. https://prnt.sc/hfQxSeKY6XVJ
Hi,
We will check and fix it. Please wait.
Hi, I am noticing a problem with the cache after the latest update. The website is producing tons of cache files. It was not happening before. It exceeds the storage limits and costs lots of money if we don’t clear it everyday. Can you look into this matter?
Hi,
We have added more cache to improve page loading speed.
Please try to disable cache options in Settings → Cache if you don’t have much storage space. I think it’s enough to disable cache for UI blocks and widgets.
How do I add an API for a shipping company in Egypt other than Shopify?
Hi,
It requires code customization, need to develop a plugin to integrate with a new shipping provider.
You can see our examples in folder platform/plugins.
Ex: platform/plugins/shippo
You will need to make the same structure and handle events when checkout to implement a new shipping option.
The main file platform/plugins/shippo/src/Providers/HookServiceProvider.php
Setting in the admin panel platform/plugins/shippo/resources/views/settings.blade.php
Shipping option at the checkout page
platform/plugins/shippo/resources/views/rate.blade.php
Hello,
I already purchased for the Shofy, and I would like to have a mobile version.
Can we use and integrate MartFury Flutter with Shofy?
Are there backend APIs for Shofy that are able to be integrated by MartFury Flutter?
Thank you
Hi,
It’s fully compatible with Shofy and work by connecting to your site via API. You only need to update the API URL to start using the app with your website.
Please refer to our documentation for installation and setup: https://docs.botble.com/martfury-flutter/installation.html
Note that these are mobile apps built with Flutter, so some experience in mobile app development is required. If you’re not familiar with Flutter or mobile development, we recommend not purchasing the mobile apps to avoid potential setup issues.
https://prnt.sc/kW0nSlSmv6uOThanks, It is helpful to start. Let me study and try.
Dear Admin, how can I set retail price and dealer price ? Please advice any option that can set it up ?
Hi,
Sorry, we don’t have this option in our script.
Please customize our code in platform/plugins/ecommerce or develop a new module to extend our feature for this.
If you don’t have coding skills, please hire a Laravel developer to customize it for you.
I would like to use the script on aqaji.com instead of the diptoo.com domain, please make arrangements.
Hi,
I have just reset your license, you can use it for the new domain now.
Buy Now Button not working see screenshort Internal Server Error
500
Something is broken. Please let us know what you were doing when this error occurred. We will fix it as soon as possible. Sorry for any inconvenience caused.
Hi,
Try to enable debug mode in .env to see error details, change:
APP_DEBUG=false
to:
APP_DEBUG=true
Or check error logs in storage/logs/laravel-y-m-d.log
Support the release of a front-end theme plugin that can be purchased! You can refer to popular e-commerce platforms such as Shein and Temu for front-end inspiration! If it is released, I will purchase it immediately!
Hi,
Sorry, we don’t have plans to add more themes to this script. You can check our other ecommerce scripts if you want to replace current theme https://codecanyon.net/collections/10433615-laravel-ecommerce
Stubbornly outdated thinking, the front-end UI is terrible and can’t keep up with the times.
Hi,
Sorry, this is our best we can do until now. We don’t have plan to change design at this time.
Please customize our theme in platform/themes/martfury as your requirements.
how to remove sell on martfury from homepage
Hi,
You can change that word in Appearance -> Theme options
hi,
i want to get rid of the whole text. is that possible?
Just change that text to an empty space.
Or if you don’t need multivendor features, you can deactivate plugin Marketplace in Admin -> Plugins -> Installed plugins, then that text will be removed too.
okay thanks.
1 more thing. how to remove the ‘Download Martfury App’ section ?
Hi,
You can remove that block in Admin -> Pages -> Home.
thank you so much.
Best Product.
Can we use this site to print on clothes? Also, is it possible to display the printing on clothes? How does it appear?
Hi,
Sorry, we haven’t had this specific feature for this yet.
You just can install this free plugin https://marketplace.botble.com/products/FriendsOfBotble/fob-ecommerce-custom-field by our community author to add text for print on demand on clothes.
Can this feature be added because it is necessary for the printer?
Hi,
No, we don’t have plans for it.
Please hire someone to customize our script and add this feature for you.
Hi! Tell me, what is the difference between martfury and shofy, the admin panels are the same, the functions are the same. I guess, just the price?) or did I miss something?
Hi,
MartFury and Shofy have same features, they are just different in front theme UI.
We have spent a lot of money for MartFury design, so we have to sell it at a higher price.
If you don’t care too much about design, you should check Shofy for better price.
Thanks for the reply! Martfury – justifiably great design!
Hello team, I have 3 problems, below are noted:
1 – I had everything translated for suppliers in the store admin, now everything is in English and not in my language, I could not find in the translations (as it was in the past) to edit, Do you have the picture attached here: https://prnt.sc/DViNzzKjsErt
2 – if I want to create a new account, it gives me this error, do you have the picture here: https://prnt.sc/pyyt72UadNBD
3 – in the part where I display the ads, the code tells me that it is erroneous and gives me the message: Whoops, looks like something went wrong. ( see the picture here: https://prnt.sc/TVT_IBUHtgpv )
Thank you.
In addition to the above, I also noticed a “problem” with the attributes.
For example, if we have a product and it has 2 colors: red and green, nothing changes in the product title, but in the link on the page, yes, the best example is directly from the demo site:
https://martfury.botble.com/products/smart-home-speaker?color=red https://martfury.botble.com/products/smart-home-speaker?color=brown&size=xlI think that in the options of an attribute it is indicated when I want that attribute to be on a category so that we can check whether it appears in the title or not, example:
Smart Home Speaker (current title) Smart Home Speaker Red Smart Home Speaker Brown
But it should be the same product, not a different product, for example I noticed that I can’t do them like that and that’s why I put each product separately, especially since I’m at the beginning with the site, it gives the impression of a long time, but I have around 50,000 products to add, and to simplify my work and make an optimization where I think Google sees them much friendlier and makes a difference between those products, SEO is much better for such a website.
Thank you, team 
Hi,
1. Please translate it in Settings → Theme translations.
Example: https://prnt.sc/I7DBo_ugNTeP
That is new words when we add more features in vendor dashboard.
If you don’t see it in the list, try to import missing words. Check this: https://prnt.sc/lWQfOTIcoKUK
https://prnt.sc/uqq2i5tOpqcMThen it must be there.
2. It happens in your theme fero, it’s not updated to the latest version because that we have renamed our theme.
Try to download the latest version from https://codecanyon.net/downloads and replace file platform/themes/fero/views/ecommerce/customers/register.blade.php by the one in martfury theme (platform/themes/martfury/views/ecommerce/customers/register.blade.php) then check again.
3. Actually, I don’t know what wrong with it.
Try to go to System Updater and click on “Re-install the latest version”, then check again.
If it doesn’t work, please check error logs in /storage/logs/laravel-d-m-y.log
Or create a ticket on our support center https://botble.ticksy.com and give us access to your hosting, our dev team will check it for you.
4. This feature has been added to our theme martfury a long time ago, but you have customized our theme under name fero, it’s not updated in your theme. Please compare with our martfury theme in platform/themes/martfury and update your theme.
Hello, I would like to mention that there are no changes made and the theme is at version 1.40.8.1, from what I saw in your demo it is still at that version. I have fixed the translations, thank you, I am also fixing the login part.
Regarding the SEO part, it does not change in your demo either, I do not know if you understood what I mean, the title of a product must change depending on: color, width, height…etc in order to be better optimized by search engines and to be displayed better in Google.
For example below you have this :
https://martfury.botble.com/products/dyson-v11-vacuum-cleaner?color=red&size=xlTitle is: Dyson V11 Vacuum Cleaner
Same product :
https://martfury.botble.com/products/dyson-v11-vacuum-cleaner?color=black&size=xlTitle is: Dyson V11 Vacuum Cleaner
I mean that the first link where it is red should have the title: Dyson V11 Vacuum Cleaner Red
And where it is black should have the title: Dyson V11 Vacuum Cleaner Black.
Thank you.
Hi,
Sorry, we don’t have option to set product title for each attribute selection for now.
We will consider it in future versions when we have more time.
We need time to check and implement it. Please wait.
Hello team, I understand and I hope you understood what I meant, I can wait, it’s not a problem, it’s definitely a major improvement for everyone who uses this script. In another order of thought, this option must be set by the administrator, I say, that is, if I have 10 attributes in a category, not all of them are displayed, they can prevent SEO, so I set the main one from 10 attributes, I leave you an example below.
I have the Electronics category with 5 attributes: Attributes: Color, Material, Width, Weight, Thickness
I have the product ( Dyson V11 Vacuum Cleaner ) and I set 2 attributes to be displayed: Color and Weight. The title should look like: Dyson V11 Vacuum Cleaner Red 2kg
In every attribute that you create as an administrator, you can check whether it should be displayed or not, I certainly don’t think it’s something very complicated, nor easy considering that there are also sellers (stores).
But with this option, a single product on a page that has 3 variations, for example, ends up being indexed as 3 products. I’m currently implementing them and I have many products, so in order for them to be indexed in Google, I put them each separately, but it takes a long time and it’s not ok. I’m eagerly awaiting this update and will come back with other suggestions if necessary.
Hi,
Yes, we will consider it when we have more time.