Hi there,

Yes, I think that is expected. We do plan to add feed-injected ads, to better fit the mobile scenario in the future.

As for PPV posts, yes, it seems like this is done on purpose, as auto-deleted PPV posts would break compliance with many if not all payment providers (EG: Users shouldn’t loose access to content they paid for—otherwise it can be marked as spam).

We’ll have a ticket created for this scope, maybe we could enforce this optionally, via an admin panel, and allow this as well.

Regarding timezone, that’s actually the server timezone that’s being used, so it might not necessarily match the client timezone. This is something we could address in the future, by implementing client-based timezones (where possible)—created a ticket on this matter.

Thanks, and do let us know if you have any other questions.

Concerning the ads, it will be better if you can do that in your next update, 80% of users make use of mobile phone.

For the PPV, that’s quite understandable, but like I said, it would be better to design a button in the Admin backend to either allow or disallow. This might come in handy.

I also have some few questions more…..

1. I could see “Featured User” in the Admin panel, but could not see where they are represented in the front end. Could you explain what it means?

2. I noticed that comment do not show in the feeds. Other users scrolling might thing there has not been any interaction with posts. Even if you don’t want to show the comments directly, show the counts, to show uses that at least, the post is been interacted with.

3. Mentioning users, #statement or ability to re-share posts might also be a good idea. Users might want to refer to a previous post, or better still, allow link preview so that once the link is pasted, it will preview the original post.

I’m really interested in this script for a client and would like to know if you’ll someday add this features.

Hi there,

1. Featured users are only displayed on the homepage for now.

2. Comment counts are present. Comment sections can be expanded on the feed w/o refreshing the page (same as OF).

3. Yes, these are features we’d like to add in future updates.

Thanks.

Hi there,

That sounds like a web-socket-related issue.

As described in the documentation, the messenger area requires websockets to be enabled. You can read more about it in this section – https://docs.qdev.tech/justfans/documentation.html#websockets .

Thanks & let us know.

Hi there,

If possible, please send us more info on this one, like screenshots, error messages or a sample of your storage/logs/laravel.log file.

Feel free to send us a DM @ https://codecanyon.net/user/ic0de#contact

Thanks, and let us know.

It’s been 16 days still no help

Hi there,

It looks like we’ve replied to your DMs within the same day. Please double check your email/spam folder.

Thanks.

Hi there,

To be honest, this doesn’t look like something related to our script, but rather to the PayPal provider.

I am not even sure what paypal payment method is that one, are you sure the phone number is valid?

Thanks and let me know if you have more info.

Hi there,

No, unfortunately, at the moment, there are no native apps.

Honestly, as mentioned in other comments, we could have offered some basic webview wrappers with the app, but such an app wouldn’t get approved in Apple’s Appstore either way, so the effort is pretty much futile.

We do have a built-in PWA app, which can be used as a app-like shortcut on Ios, Android and Windows.

Thanks and let us know.

Hi there,

No, that only means that with an extended license you have no limits on the theming server (which is used to generate custom themes via admin), while regular licenses have a daily limit.

In order change the homepage design/layout, custom changes are required. You can find a quick guide on how to do that over this link @ https://docs.qdev.tech/justfans/documentation.html#homepage-edit .

Alternatively, you can also use the login page as the landing page instead by using the Admin > Settings > Site > Homepage type or you can use a different landing page and use a redirect , by using the Admin > Settings > Site > Homepage redirect setting.

You can also replace any homepage strings within the lang/en.json file.

Hope that makes sense, but let us know if you have any questions.

Thanks.

Hi there,

1. No, unfortunately, Envato’s licensing terms explicitly enforce the “one license per instance” rule. If not mistaken, our internal licensing system does allow you activations on two domains (prod&dev).

If you want to change your domain, you can let us know so we can reset the licensing records.

2. Yes, the system is translatable, but you need to do the translation yourself, like described in this guide https://docs.qdev.tech/justfans/documentation.html#translations .

Mainly, there is a ~1k rows file with the translations, you can do them with automated services/AI.

Thanks and let me know.

Hi there,

No, not really. I know what you’re saying, but so far, we’ve gone for an individual driver setup/each one separately, even they claim to be “S3 compatible”, sometimes, they aren’t fully compatible, and custom caveats must be implemented.

I’ll have this research further, maybe we can add a dynamic “S3 compatible” driver as an option.

Btw, we also do plan to go over storage providers (add new ones and remove some) in the upcoming updates.

Thanks and let us know.

Hi there,

No, unfortunately, we don’t have an ETA on this one yet. We’re still focused on the active development of other upcoming features to be released.

Thanks.

Hi there,

No, not really, but there is a search feature which you can use for filtering creators for example @ https://justfans.qdev.tech/search?query=&filter=people .

Thanks.

Hi there,

Please send us a DM @ https://codecanyon.net/user/ic0de#contact and we’ll get back to you with possible contacts.

Thanks.

Hi there,

Earning percentages can be set via Admin > Taxes.

These taxes will be globally applied to all transactions.

You can also enforce a withdrawal commission if desired.

Thanks & let us know if you have any other questions.

Hi there,

If receiving a 500 error on user registration (while the user is able to log in with the created account), this usually means the email driver is misconfigured.

You can start by double-checking your email driver setup at Admin > Settings > Emails, as described in this guide @ https://docs.qdev.tech/justfans/documentation.html#emails .

If needed, you can also get the actual error message from the storage/logs/laravel.log file.

Thanks and let us know if you have any questions.

Hi there,

Unfortunately, we can not make any promises regarding this feature proposal or any in general.

The September/admin-related update announcement is a bit of an exception, as there are a couple of small admin things that people are waiting for and will be fixed with the new one (plus, it is a big update on which we have been working for the last few months).

Anyway—I will create an internal ticket on your suggestion so we can have it reviewed.

Thanks!

Hi there,

Yes, this is a limitation on the ffmpeg side. During product lifetime, we’ve been reticent of adding queues/background jobs, as this is not a feature widely supported by shared hostings, which make up a big part of our customers hostings.

At the moment, a good alternative (but probably more expensive) would be to use coconut.co transcoding driver alternative, which does process them on their remote infrastructure, in the background.

Thanks, and let us know.

Hi, thanks for the explanation.

Currently, using Coconut is not an option for us due to cost considerations. We are running on a dedicated server, so we do have more flexibility compared to shared hosting.

Could you please advise on what optimizations we can apply in our setup to reduce 502 errors when simultaneous video uploading and FFmpeg transcoding occur?

Also, may I ask if there are any plans or improvements in the next version of the script to handle this part more efficiently, such as built-in queue/background processing options?

Hi there,

Unfortunately, there won’t be many optimizations you can do, as this pretty much comes down to the raw power of the server and ffmpeg capabilities, which, for example, doesn’t even scale that much after 64 cores.

We do plan to revisit the area, and yes, queued jobs would be a great fit, at least to better manage failed jobs and concurrency/delaying tasks.

Thing is, we’ve avoided as much as we could using queue services, as they are not trivial to setup/maintain and we’re trying to offer a feasable solution to all customers, including ones running on shared, low-cost hosting packages.

Anyway, we do have an internal ticket on this matter and will try to revisit it as soon as we can.

Will let you know if we have any news on this one.

Thanks, and let us know.

Hi there,

If possible, please send me a DM @ https://codecanyon.net/user/ic0de#contact and I will have a look over your instance.

Thanks, and let me know.

Hi there,

I understand what you mean, but yes, as mentioned, this is not just a visual-style related update; it would also require custom backend changes.

Unfortunately, I can not make any promises on this one, and also, all the marketplaces I am using are using the same implementation.

If you can send me a DM, I can forward you some contacts that might be able to help you with the custom changes implementation.

Thanks and let me know.

Hi there,

Though we usually do not have public ETAs for upcoming features, for this one, I can tell you that the new admin is pretty much done and should be released either later this month or by 1 September top.

As mentioned, all the heavy stuff is complete, but we’re still polishing some small things for the best experience possible, out of the box.

Thanks, and let me know if you have any other questions.

Hi there,

Generally speaking, following this update guide should cover the main update procedure @ https://docs.qdev.tech/justfans/#update .

Reason for why you might get the installer after update is:

• Missing storage/app/installed file (if you see the installer after update)

Just create an empty `installed` file (no extension) at `storage/app`.

Thanks.

Hi there,

Unfortunately, no, the support package does not cover installation/updates/configuration, or custom changes, but we can assist you with any issue/question you might get during the setup.

As for your PayPal-related change, I suspect this would require a custom implementation, is not just a matter of the logo.

If you’re looking to change the logo, you can simply replace the svg located at public/img/logos.

Thanks, and let us know if you have any other questions.