533 comments found.
Supported E-commerce Platforms in Upcoming Integration Add-on
Dear Support Team,
I understand from the comments that WooCommerce, Shopify, and other e-commerce platforms will soon be supported through an upcoming add-on.
1.Could you please clarify which other e-commerce platforms (besides WooCommerce and Shopify) are planned to be supported by this add-on?
2.Will Salla Platform Be Supported in the Upcoming E-commerce Integration Add-on?
I read in the comments that WooCommerce, Shopify, and other e-commerce platforms will be supported through an upcoming integration add-on.
Could you please confirm if the Salla platform (salla.sa) is also planned to be supported in this add-on?
We are currently using Salla and would like to integrate it with WhatsMarkSaaS if support will be available.
Thank you in advance.
It your payment gateway supports webhooks that you can use our addon.
Update: salla platform integration added and released a new addon
I have purchased the code and then went to hostinger created empty php and then uploaded the zip file over there. But when I try to go on link it’s giving 403 forbidden error. Just now I have raised the ticket as well.
That’s a domain configuration issue. Our support team member has replied to you. please check ticket reply.
Hi will it be possible to change my domain in future, currently after purchase i will activate in one domain and later tansfer to other (will only use one )
Yes certainly
hi i hadactivated the lisence in other doamin but i have uninstalled and want to install in a new domain how can i do it
I think you already reset your license. Or login on our portal. You will see reset license key
When is the next major update? Eagerly awaiting send/reply chat message via API capability.
Sending via api is coming in next version.
You can receive all the responses of whatsapp webhook using forward webhook. This feature is already available from our initial version
Awesome! Looking forward to this. You guys are doing a wonderful job.
Thank you so much for your kind words and support! We truly appreciate it and are excited to share what’s coming next with you.
Hi, what other costs should I be aware of? Do I need additional software like Twilio to connect with WhatsApp? Do I need to purchase any WhatsApp credits for the AI to function?
Also, what about ChatGPT credits—is the AI powered by ChatGPT?
What other hidden apps or costs are required for WhatsMark to work properly?
As admin there is no any additional cost. Your tenant may pay for open AI If they want to use open ai feature. They will pay for WhatsApp cloud API. As per their usage. We are not using twillio.
It is powered by ChatGPT, right? I still have to purchase ChatGPT credits?
I would also want to use it for myself. So the cost I have to cover is WhatsApp API and ChatGPT credits as well right?
When you mentioned tenant, do you mean I can resell this software?
Yes, it’s powered by OpenAI. you have purchase Credits on OpenAI
WhatsApp API and OpenAIcredits need to be paid to each tenant.
You can resell this software only with an extended license.
If you want to sell a service (subscription) only to your tenant, then a regular license is fine for you.
After we purchase credits on OpenAI, can the bot flow respond with AI in the flow?
How do we upload a knowledge base for the AI?
How do we activate and add the AI into the workflow?
Can we connect multiple AIs with other AI chat language models such as Gemini or Claude?
Can we help tenants make payments for WhatsApp API and OpenAI credits if they do not want to handle it themselves?
With an extended license, are we able to white-label it and include other languages in the system?
Can we use our original WhatsApp number and WhatsApp Business number for the WhatsApp API?
Right now we are only support open ai. Otherwise ai provider don’t support ai assistant and file upload feature.
For other questions, you can read our online documentation.
Regarding licence. Yes with extended licensing you can do White Lable.
You can add other language.
Sure, can you share the link or files for online documentation?
It is already added in our product description
I can’t find the part about how to upload a knowledge base for the AI in the chat flow
And how to activate the AI
is this scenario meta compliant? i want to purchase whatsmark saas. instead of embedded signup, i want to create developer account and apps for my companies(note: every firm has its own business manager account. they are not under one business manager). then i want to add ny firms as sub users in my saas platform via secret key etc.
my doubts: if we want to offer cloud api, tech provider registration compulsory? do we need to onboard only via embedded signup? if multiple users are using same platform with developer account will meta block that domain ir platform?
Tech provider registration not compulsory. It is only require if you provide embedded sign up feature.
No. Meta is not blocking anything without any reason
after purchase, will you help on installation? or we have to do ourselves?
what will be server configuration? i have contabo cloudvps20 plan and installed aapanel
Any server like shared hosting, vpc or cloud will work.
If you can share access then our team will do setup for you.
hi, i will buy a new vps from contabo.can you install aapanel and install whatsmark saas in my domain?
ubuntu os, nginx ok?
Please provide us with a fresh installation of Ubuntu. our dev. team will use cloudpanel https://www.cloudpanel.io/.
if you can do it today (in the next 1-2 hours, then we can do it today), otherwise it may be delayed for the next 3-4 days. we are having a mini vacation for the next 4-5 days.
Hello, my friend. I need your support. I opened ticket #1867 and it’s been almost 24 hours without any response. Thanks
Our team member has already replied to you. As you are using docker. Can you check and verify configuration from your end ?
I just checked, and no one has responded to the ticket. It’s been over 24 hours without any reply.
That is your server configuration related issue. Ask to your hosting provider. We provide Free installation service. But not on docker
Ig you have another server then let’s know. We will do free installation
My friend, only MySQL is running in Docker — the project itself is running directly on the server. So your excuse doesn’t make any sense. I’ve already tested it using the wizard installation, and the database step is working fine. Either you fix this issue, or I will request a refund.
This will be the last time I reach out for support. If the issue is not resolved, I will request a refund for both the main purchase and the addon.
Provide required access in ticket if you really want to resolve this issue
Do you have any plan to introduce wallet system?
The credit management concept is already added. so we don’t have a plan to add a wallet system.
For message? Like if i have onboarded my client and i have attached credit line or my card as payment method to his whatsapp account and I want to charge him like recharge basis. Example: He pays me 1000+GST and i will add 1000 message credit to him.
Is this already there?
kindly check our item description, demo, and youtube videos. you will have more ideas.
DO you have API to check if phone number is whatsapp active?
you can check it directly on meta.
Does the application integrate with OpenAI? In other words, is it possible to import custom training so that the end user can interact with the AI in a natural way, as if they were speaking with a human support agent?
pre-purchase question.
does the sysytem support arabic language with RTL?
The current version does not include RTL support. though you can set arabic Language.
Does this strictly require official whatsApp API or Business Verification on Meta before Bulk WhatsApp can be sent ? or it’s open to be used by anyone?
WhatsApp cloud API is available for every one
will you add more theme for landing page because everyone is having the same landing page & dashboard theme ?
Right we don’t have plan for that. you are free to do changes in your landing page. More over we added feature for enable/ disable language page. So many buyers are using theirs own landing page Using wordpress or custom pages.
Great project, successful sales. It connects to the Meta API. Will I have to pay for additional messages to Meta?
Yes Tenant will have to pay as per usage
Do you have an email address for private consultations?
You can visit our profile and you can contact us.
is there will be any fluter app for messaging ?
At the moment, no. but in the future we will add it too. for the roadmap, you can see it here, or you can request us if you have an idea.
https://corbitaltech.canny.io/I am very happy to discover this system, I am definitely going to buy, after understanding how it works. I have few questions, as a beginner in AI world:
1. Is it possible to continuously train the bot for each tenant, so that their customers have accurate and updated answers?
2. Is it possible, to add other languages for the chatbot (like Swahili a common language in AFrica), or any other african language I want? What does this require?
Thank you in advance for your kind responses.
1. Yes, each tenant has its own OpenAI key and configuration. so you can train your bot on OpenAI.
2. yes. it depends on what type of knowledge based document or file you are uploading.
Thank you so much. You are my hero. So, will also the personal AI Assistant add-on you are about to realize behave the same way? When will this add-on be available? I am evaluating wich add-ons I need alongside this script. And make a purchase. Again, congratulations for your great work!
thank you for your kind words
Yahoo!!! Thank you so much. Let me have a look, and prepare everything to make a purchase. Keep up the good work
thank you and take your time. also explore our other add-on: https://codecanyon.net/item/whatsapp-embedded-signup-addon-for-whatsmarksaas/59142549
In India, is it not possible to use the Meta Cloud API without a GST number?
It’s possible. Even many users are using it without gst
Can I get any help videos on configuration without GST?
We dont have specific video. But you can create support ticket. Our team will help you. Or you can hir them if you want any additional help
Hello,
I’m using WhatsMarkSaaS and would like to know:
Is it currently possible to connect more than one WABA number (WhatsApp Business Account) in a single client instance, if they are all verified via Embedded Signup and belong to the same Business Manager (BM)?My goal is to distribute message traffic across multiple numbers within the same tenant, rather than creating a new account per number.
If not available yet, could this feature be considered for a future update? It would greatly improve scalability for high-volume messaging use cases.
Thank you!
Hello,
I hope you’re doing well.
I’m following up on a question I sent earlier regarding the possibility of connecting multiple WABA numbers to a single tenant/client instance on WhatsMarkSaaS — assuming all numbers are verified via Embedded Signup and belong to the same Business Manager.
To recap, my main goal is to distribute messaging traffic across multiple numbers within the same tenant, avoiding the need to create a separate account for each one. This would be extremely helpful for scalability in high-volume use cases.
If this is already possible, I’d appreciate some guidance on how to configure it. If not yet available, could you kindly let me know if this is being considered for a future update?
Looking forward to your response.
Best regards,
No; we don’t have a plan for that. in the next update you will have Coexistence feature for onboarding clients.
when the next major update is planned ?
Soon
woo-commerce will be included ?
yes.
can i connect n8n or others by API?
Yes ofcourse. by webhook you can connect.
Here is proof https://prnt.sc/bw8bKeN2kuDr
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