3120 comments found.
users that are not logged in are not able to book on my website, how is this possible? everybody should be able to book.
problem solved, was an issue with another plugin
Hi Glad to hear that everything is working well for you. If you face any further issue please open a support ticket and our technical support team will assist you.
Hi there,
For the relaunch of the management of 70 vacation apartments in a small town, we are looking for a solution that meets the following requirements:
The individual vacation rental owners maintain the information themselves: images, text, prices, etc. Live booking is not possible (not required for our new solution). Each vacation rental can be requested, and the request is sent to the email address of the CMS user who manages the vacation rental/unit. Can your theme display this/does it have this functionality?
Thanks for your reply!
Hi Unfortunately, we do not have multivendor functionality available for our plugin.
Hi,
When searching / filtering availability by dates I stil see all cars in the results even if its already booked.
Hi Please open a support ticket with details like screenshot and video of the issue so that our technical support team can assist you.
With which product or category do you need help?
>> I dont see RnB – WooCommerce Booking & Rental Plugin
Hi RNB category is there.
It keeps telling me “Sorry, that purchase code is for a different Envato product.” when i choose [verified] RNB.
Hi Have you selected below RNB category?https://prnt.sc/jJwDTXMtkTaW If yes and it is giving you above error. then please check this with envato
Getting closer. I paid for support renewel but I’m still getting this https://prnt.sc/cu_XwFAFC8Ti
This is the question: Hi,
When searching / filtering availability by dates I stil see all cars in the results even if its already booked. We have only 3 cars.
p.s. Until now we have lost ALL 4 of our client where we have used this plugin because the plugin did not work as expected. Now we are trying make this work correctly for once.
Hi Please keep communicating with us via the support portal and hopefully your issues will be resolved soon.
[proxy_fcgi:error [pid 101455:tid 101844 [client 2600:880a:2304:34e0:99b4:b842:2a1:c973:0 AH01071: Got error ‘PHP message: Invalid date format: Start: 2024-11-28, End: 2024-11-28; PHP message: Invalid date format: Start: 2024-12-24, End: 2024-12-25; PHP message: Invalid date format: Start: 2024-12-31, End: 2025-01-01’, referer:
Got the error from your plugin.
Hi Please open a support ticket and our technical support team will assist you.
Hello,
I have reviewed the plugin in detail, but I didn’t find the following functionality that I need for pricing on my website.
I need two types of pricing conditions that must work simultaneously:
1. Duration-based pricing:
1-2 days: 95 euros 3-7 days: 75 euros 7-30 days: 70 euros
2. Seasonal pricing:
Low season: September 30 – December 14 and January 16 – June 1 High season: June 1 – September 30 and December 15 – January 15
For the low season, I want to apply the prices from the first point, and for the high season – different rates.
Does your plugin support creating such combined pricing conditions?
Best regards,
PRE-SALES Question. I want to use the plugin to rent items. In the demo I see the ability to set a quantity of the item to be rented. When I then go to the cart, the quantity is not able to be changed. Is it possible to allow the quantity to be changed in the cart?
Hi We do not have the option to change the quantity from the cart.
We want to use the plugin to manage 70 vacation apartments, each with its own owner. Can each owner log in with the plugin and manage only their own vacation apartment?
Thanks for your reply!
Hi Unfortunately that is not possible and will require additional code customization.
I need an online booking software to manage variable rates for “Day-Use” (3 hours, 09:00-17:00, €250) and “Night” (Check-in 18:00/Check-out 12:00, breakfast included, €300/€350). Crucially, the system must allow price variations for each day of the week, for both booking types. (See example tariffs: https://imgur.com/a/lh2oS79). It needs a clear availability calendar, user-friendly interface, and payment integration.
Hi The pricing feature that you need is not available in our plugin and will require additional code customization.
Hi, their are issues with the holiday blockage of dates. They aren’t blocked. I see in your update info that this is fixed in version 18.0.4. So I’m trying to download it, but the version according to redq-rental-and-bookings.php is still 18.0.3.
I did try to install the latest version from codecanyon, but the holiday function doesn’t work.
So please add the 18.0.4 version with the fixed holidays? (think that would fix the problem?)
So, found the updated version and my problem is fixed. When downloading from the overview tab>purchased licenses. It downloads the ‘Full-Package’ which contains the 18.0.5 version. Before I downloaded via the profile button>downloads>installable wordpress file. Which contains the old version
Hi Glad to hear that everything is working well for you. If you face any further issue then please open a support ticket and our technical support team will assist you.
Pre-sales questions for RnB – WooCommerce Booking & Rental Plugin
1. Is the plugin fully compatible with any WordPress theme, including popular themes like WoodMart?
2. Does RnB work smoothly with page builders like Elementor, WPBakery, or Oxygen?
3. Are there any visual or layout limitations when used with certain themes or builders?
4. Is it possible to set up rentals for bicycles or similar equipment?
5. Can you define different rental rates by day, hour, or custom periods?
6. Can optional extras be added to rentals, such as helmets, insurance, or accessories?
7. Is it possible to set availability rules, like specific weekdays or maintenance periods?
8. Does the plugin allow multiple simultaneous bookings for the same item?
9. Is there integration with external calendars like Google Calendar or Outlook?
10. Can automatic notifications be sent to customers and admins via email or SMS?
11. Which payment gateways are supported?
12. Can partial payments or deposits be required?
13. Does it support coupons or special discounts for bookings?
14. Does the plugin provide detailed reports on bookings, revenue, and availability?
15. Can booking data be exported to CSV or integrated with external management systems?
16. Are there limits on the number of products or bookings the plugin can efficiently manage?
17. Is there dedicated technical support for configuration or compatibility issues?
18. Is the plugin regularly updated to ensure compatibility with the latest WooCommerce and WordPress versions?
Hi 1. Any theme that supports woocommerce custom product type will also work with our plugin. 2.we have builder addons that you can have a lookhttps://codecanyon.net/item/rnb-builder-product-single-page-builder-for-rnb-addon/45610815?irgwc=1&clickid=R4DRbkSKOxyPTUuWSe1fzWTuUkpzS2VpqVMEVo0&iradid=275988&irpid=1309180&iradtype=ONLINE_TRACKING_LINK&irmptype=mediapartner&mp_value1=&utm_campaign=af_impact_radius_1309180&utm_medium=affiliate&utm_source=impact_radius 3.It depends on the theme that you are using 4. Yes provided that the features that we have provided are sufficient for your equipment rental business 5. you can check our pricing https://www.youtube.com/watch?v=UKnXWhNl7Ew&list=PLUT1MYLrVpA_d_fzbuIDwFANBvo1ckApI&index=7 6. yes you can add them as resources or categories 7. yes you can manually block any product or set holiday for products 8. yes provided that you have quantity available to book 9. we have addons that you can have a look https://codecanyon.net/item/rnbcal-syncing-orders-across-apple-google-yahoo-office365-outlook-aol-calendars/47584499?irgwc=1&clickid=R4DRbkSKOxyPTUuWSe1fzWTuUkpzSw01qVMEVo0&iradid=275988&irpid=1309180&iradtype=ONLINE_TRACKING_LINK&irmptype=mediapartner&mp_value1=&utm_campaign=af_impact_radius_1309180&utm_medium=affiliate&utm_source=impact_radius 10. we have booking notificaion system via email upon booking. 11. all woocommerce payment gateways 12. if you set partial payment then it has to be mandatory 13. no 14. no 15.no 16. there is no such limits 17.yes 18. yes
how i found my licence key i change my domain name and i see error msg please help me Sorry! License key is not activated i removed my old domain i want to use my licence in my new domain
Hi Can you please open a support ticket with details and our technical support team will assist you.
My license dosen’t work no more and I can’t get automatic updates etc. Question is; Are RnB just an plugin that can be updated or working as long as you pay for it every 6 Months ?
I
Hi We do not provide automatic updates. You will need to download the latest version from envato and then update it.
That doesn’t explain why my license key doesn’t work anymore.
Hi Can you please let us know what is the issue you are facing with license?
The purchase code is invalid, please try a valid one. When I want to deactivate, even if I enter the code from my download page. And same message if I try to activate on a staging site.
Hi Please open a support ticket and our technical support team will assist you.
LABELS FYI – if you use the local label setting and have custom global labels, they won’t be used. The logic is goofy. Instead of Local > Custom Globals > Defaults. It skips checking the global custom labels and goes straight to the defaults, which seems like a mistake in logic.
Hi This is how our plugin works. If you are using local settings then it will always override the global settings.
HERE IS WHAT CHATGPT HAS TO SAY….
Falling back to system defaults instead of custom global settings when a local label field is left empty—is not good design, for a few reasons:
1. It violates the principle of least surprise. Users naturally expect a fallback hierarchy: Local → Global Custom → System Default If a local label is empty, most would assume it should use the global custom value before defaulting to the system default. Skipping the global setting entirely is unintuitive.
2. It wastes user effort. If you’ve spent time customizing global labels (e.g. renaming “Pick-up Date” to “Start Time”), you want that used unless you’ve explicitly overridden it. Otherwise, the global customization feels useless.
3. It creates inconsistency. Now you have some products using your custom global labels and others suddenly showing default text again—depending on whether you left a field blank. This inconsistency hurts UX, especially in multi-product environments.
4. It punishes partial overrides. Let’s say you want to override just one label locally and leave the others alone. The system default creeps back in for all the others, undermining your global branding.
What Would Be Better Design? The expected fallback chain should be:
Local Setting (if filled) → Custom Global Setting (if defined) → System Default
This gives maximum flexibility and respects user customization.
A good UI/UX addition would be a small notice or tooltip saying: “Leave blank to use global value: ‘Start Time’” That confirms what happens and empowers the user.
TL;DR No, it’s not good design. It’s unintuitive, inconsistent, and disregards user-defined global settings. They should fix it to support fallback from Local → Global → Default.
...AND MAKING THIS CHANGE WOULDN’T EFFECT CURRENT USERS! DON’T BE STUBBORN. I can send you the code if you want. Gracias.
Hi We understand your point of view but unfortunately this is how our plugin works and have been working over the years. If you need to chagne it then you can do additional code customization and do it from your end.
hi, i would like to know if your booking tool let user to select predefinited range dates without calendar, in other words user have to select among options that are range/interval date
Hi Unfortunately that is not possible via our plugin.
i found this tool in a wp istance that i recently acquired from other mantainer (version 18..4).I wouldn’t want to use another tool to have range date selection feature for wc product. Rnb seems a good tool so do you think to add range date selection next time? More i experimented some little bugs on penultimate version: - After migration i reactivate all tool and so RNB Database tables but i found that rnb table into db was missing. I recreate them with deactivation/actionvation of the tool. I think that WC have to be active before the rnb tool.
- after connect an inventory to a product then is’nt impossible to delete this connection, after saving one inventory option is always showed.
- some line of code reports inventory with upper case (=> ‘Inventory’) wp-content/plugins/woocommerce-rental-and-booking/includes/Assets.php wp-content/plugins/woocommerce-rental-and-booking/includes/class-redq-product-redq_rental.php wp-content/plugins/woocommerce-rental-and-booking/includes/Admin/views/redq-rental- additional-tabs-panel.php
can you confirm that this issue are resolved in last release?
Hi Please open a support ticket and our technical support team will assist you.
hi, my comment was only to advice you about the bugs, I have not yet decided whether or not to confirm the plugin and therefore the license.
hello, Is it possible to do this with your plugin: Allowing the management of car trip reservations from one location to another? This plugin should have an input field for the one-way date, one-way time, and possibly a return date and return time if the user selects Round Trip. And also a Number of People to Transport field and possibly a free “Remarks” field.
I want to manage trips as products linked to WooCommerce to set prices based on the number of people (using the Number of People and Trip Type (One-Way or Round Trip) attributes) and then add a payment system. I would also like this plugin to be able to manage availability (for example, if a user books a one-way trip from Hotel Merina to Orly Airport on August 24th at 10:00 a.m., it will no longer be possible to book that time slot). it is possible to make this (or approximativly) with your plugin ? And if no could you adapt your plugin to my request if I pay.? Very urgent
JMA
Hi Unfortunately it will require additional code customization.
Hi RedQ Team,
We just installed the plugin and I would like to know if there are any demo products available. Hope you can help me with this. Thanks in advance!
Kind regards, Dust
Hi Unfortunately no, we do not have demo products available.
Hi,
1. Is this plugin compatible with Divi Builder?
2. Can use this plugin for an Event ticket booking system.
3. I need to integrate third-party hotel and vehicle rental API with ticket booking as an extra service. Can I do that?
4. Do I need to purchase extra addons for the event ticket booking system?
Hi, I have a product configured so it can only be booked from 9 a.m. to 8 p.m., but today I received a reservation until 11 p.m. How could this happen? Could it be due to a plugin error or an update? I’ve updated everything. Could you please help me? Thank you.
Hi Please open a support ticket and our technical support team will assist you.
I can’t, because my support service has expired, I just need to know why this can happen and if it’s a plugin failure due to an update.
Hi We have checked and did not find such issue on our end. may be there are some settings issue on your end. So our technical support team will need to check. so please renew and open a support ticket.
We haven’t touched any of the configuration, and it’s always worked fine, but as I mentioned before, the other day someone was able to book later than allowed. Can you think of any possible reasons for this other than a configuration issue? Perhaps because they booked while an update was being made?
GPT Chat tells me this possible problem: Buffer time Check if you have a buffer time configured before or after each booking.
If it’s not configured correctly, it may allow overlaps or extend bookings outside of the schedule.
I don’t know which part of the configuration this refers to…
On the other hand, I would like to know how I can limit a single product (not all) so that it can be booked only on one day within the established time range. In my case, only from 9:30 a.m. to 8:00 p.m.
Hi You need to set that products quantity to 1
If I set the quantity to 1, then when I want to make a reservation from 9:30 a.m. to 8:00 p.m. it tells me: Sorry! Quantity is not available. If I set it to 2, it does let me make a reservation, but when I select more than one product, it tells me again: Sorry! Quantity is not available.
Hi Please open a support ticket with details. our team will need to have a detailed look into it.
Hello, I have already expired the support period, but if you assure me that this functionality is possible I will renew it, but I need to be sure that it can be done easily, I just need that some specific products, not all, can be reserved for just one day within my time range, which I have set from 9:30 to 20:00h. That is to say, that the person who makes the reservation can do it any day of the calendar, but only for 1 day, no more, that the system does not let him reserve more time than that. Is it 100% possible and easy to set? Thank you
Hi For those product you can use local settings> condition> maximum booking days to 1
I have it marked but it doesn’t work, I must have to set something else, right? Because from one day to the other it keeps letting me reserve, for example I did a test from August 6 at 9:30 to August 7 at 9:30 or 10:00 and it keeps letting me reserve, now if I set it to August 8 it works fine and doesn’t let me… What’s wrong with my configuration? thank you
Hi Without having a look we can not comment why the issue is arising. Please renew and opena support ticket and our techncial support team will assist you.
Yes, but if I hire it, you have to assure me that what I need is possible, that the plugin supports it, and that my problem will be solved… Otherwise, I’d get my money back, right?
Hi If the issue is related to our item configuration or suppor,t our team will fix it. If the issue requires additional code customization then you will need to do it from your end.
Well, that’s exactly what I need to know before hiring the service: if the plugin is capable of doing that and it’s just a configuration issue… Could you verify this with a technician?
Hi As stated before if the issue is our plugin our team will fix it and if the issue requires additional code cusotmiztaion then it will need to be done from your end.
I think I’m not expressing myself well. I need to know if the plugin supports that feature or not. If it does, then it’ll be a configuration issue; if it doesn’t, it’ll be custom code. Do I make myself clear now? It’s something I need to know before I sign up for anything… There are only two possible answers: yes or no… Please tell me if you’re clear on that now. You just need to find out if that feature is built into the plugin or not…
Hi According to your current issue, it should be possible via our plugin. But if you need a change in the requiremen,t then it might need additional code customization.
So you can’t guarantee it, right? It’s clearly not a feature available in the plugin, then? The person who created the plugin wouldn’t know if this feature exists or not, either?
???
Hi According to your current issue, it should be possible via our plugin. But if you need a change in the requiremen,t then it might need additional code customization.
Why do you say “should” and not guarantee it? Are you not convinced it has that feature? Could you please consult with the developer who programmed it? I need a clear and conclusive answer, YES or NO. Thank you.
Hi We have already provided you with our feedback.
No, my question hasn’t been answered… I don’t understand why you can’t give me a yes or no answer. Does the plugin have that functionality or not? It’s a very simple and straightforward question with only two answers: yes or no. I don’t understand why you’re giving me so many answers… Please, I need to know that exactly so I can make a decision with my client.
???
Hi We have already provided you with our feedback and will not be able to provide any further feedback without investigating the issue properly.
There’s no problem at all!!! I’m just asking about a feature, whether the plugin offers it or not…
I’m asking you please.
Is there a way to import products into RnB?
Hi Unfortunately we do not have import system
I am using the RnB – WooCommerce Booking & Rental Plugin and I’m experiencing an issue with the availability calendar.
In the admin calendar, certain time slots appear to be available, but on the customer-facing calendar (frontend), the same dates are shown as booked/unavailable.
I have already tried the following steps: - Reviewed buffer time and other product settings - Cleared website and server cache
Despite this, some dates still appear as unavailable, even though there are no active or pending bookings for those times. I am also unsure how to manually release or unblock those dates.
Could you please assist me in resolving this issue?
Thank you in advance for your help.
Hi Please open a support ticket with details and our technical support team will assist you.
